https://help.grandcare.com/api.php?action=feedcontributions&feedformat=atom&user=NghGrandCare Systems - User contributions [en]2026-06-03T13:26:52ZUser contributionsMediaWiki 1.36.1https://help.grandcare.com/index.php?title=Community_Services&diff=6994Community Services2017-12-01T17:46:08Z<p>Ngh: </p>
<hr />
<div>__NOTOC__ <br />
[[File:CommunityServices.png|400px|right|thumb|Community Services]]<br />
==Overview==<br />
To grant members of a GrandCare Community the ability to request services from their touchscreen, you must first designate which services are available. You must also provide an email address for each service. Requests for that service will go to that email address. <br />
<br />
==Creating a Service==<br />
* Log in to the [[Online Care Portal]]<br />
* Navigate to or create a [[communities|community]]<br />
* Click on the '''Services''' tab of the community<br />
* Click on the '''New Service''' link<br />
* Enter the required fields<br />
** Service name: This is the name of the button that will display on residents touchscreens<br />
** Service description: Residents can read the description provided<br />
** Provider email: Services requests will go to the email provided<br />
* Click the Save button<br />
<br />
==Editing Services==<br />
You can click on services to edit them.<br />
You can also enable and disable services by toggling checkbox next to a service. Click the red X to delete a service permanently.<br />
<br />
===Icons===<br />
Clicking the icon next to a service will display a file browser to allow you to upload a new image file. Uploads will automatically be cropped to the correct dimensions.</div>Nghhttps://help.grandcare.com/index.php?title=Community_Services&diff=6993Community Services2017-12-01T17:46:00Z<p>Ngh: </p>
<hr />
<div>__NOTOC__ <br />
[[File:CommunityServices.png|400px|right|thumb|Community Services]]<br />
==OVERVIEW==<br />
To grant members of a GrandCare Community the ability to request services from their touchscreen, you must first designate which services are available. You must also provide an email address for each service. Requests for that service will go to that email address. <br />
<br />
==Creating a Service==<br />
* Log in to the [[Online Care Portal]]<br />
* Navigate to or create a [[communities|community]]<br />
* Click on the '''Services''' tab of the community<br />
* Click on the '''New Service''' link<br />
* Enter the required fields<br />
** Service name: This is the name of the button that will display on residents touchscreens<br />
** Service description: Residents can read the description provided<br />
** Provider email: Services requests will go to the email provided<br />
* Click the Save button<br />
<br />
==Editing Services==<br />
You can click on services to edit them.<br />
You can also enable and disable services by toggling checkbox next to a service. Click the red X to delete a service permanently.<br />
<br />
===Icons===<br />
Clicking the icon next to a service will display a file browser to allow you to upload a new image file. Uploads will automatically be cropped to the correct dimensions.</div>Nghhttps://help.grandcare.com/index.php?title=Community_Services&diff=6988Community Services2017-11-29T17:50:27Z<p>Ngh: </p>
<hr />
<div>__NOTOC__ <br />
==Overview==<br />
[[File:CommunityServices.png|400px|right|thumb|Community Services]]<br />
=TODO EDIT THIS OVERVIEW=<br />
As a GrandCare program manager, I want to create services that my community members can request on their touchscreen so my organization can be more efficient in handling requests.<br />
As a GrandCare program manager, I want the ability edit services so I can provide the most accurate services to my community members.<br />
<br />
==Creating a Service==<br />
* Log in to the [[Online Care Portal]]<br />
* Navigate to or create a [[communities|community]]<br />
* Click on the '''Services''' tab of the community<br />
* Click on the '''New Service''' link<br />
* Enter the required fields<br />
** Service name: This is the name of the button that will display on residents touchscreens<br />
** Service description: Residents can read the description provided<br />
** Provider email: Services requests will go to the email provided<br />
* Click the Save button<br />
<br />
==Editing Services==<br />
You can click on services to edit them.<br />
You can also enable and disable services by toggling checkbox next to a service. Click the red X to delete a service permanently.<br />
<br />
===Icons===<br />
Clicking the icon next to a service will display a file browser to allow you to upload a new image file. Uploads will automatically be cropped to the correct dimensions.</div>Nghhttps://help.grandcare.com/index.php?title=Community_Services&diff=6987Community Services2017-11-29T17:46:04Z<p>Ngh: </p>
<hr />
<div>__NOTOC__ <br />
==Overview==<br />
[[File:CommunityServices.png|400px|right|thumb|Community Services]]<br />
=TODO EDIT THIS OVERVIEW=<br />
As a GrandCare program manager, I want to create services that my community members can request on their touchscreen so my organization can be more efficient in handling requests.<br />
As a GrandCare program manager, I want the ability edit services so I can provide the most accurate services to my community members.<br />
<br />
==Creating a Community Service==<br />
* Log in to the [[Online Care Portal]]<br />
* Navigate to or create a [[communities|community]]<br />
* Click on the '''Services''' tab of the community<br />
* Enter the required fields<br />
** Service name: This is the name of the button that will display on residents touchscreens<br />
** Service description: Residents can read the description provided<br />
** Provider email: Services requests will go to the email provided<br />
* Click the Save button<br />
<br />
==Editing Services==<br />
You can click on services to edit them.<br />
You can also enable and disable services by toggling checkbox next to a service. Click the red X to delete a service permanently.<br />
<br />
===Icons===<br />
Clicking the icon next to a service will display a file browser to allow you to upload a new image file. Uploads will automatically be cropped to the correct dimensions.</div>Nghhttps://help.grandcare.com/index.php?title=Community_Services&diff=6986Community Services2017-11-29T17:45:16Z<p>Ngh: </p>
<hr />
<div>__NOTOC__ <br />
==Overview==<br />
[[File:CommunityServices.png|400px|right|thumb|Community Services]]<br />
As a GrandCare program manager, I want to create services that my community members can request on their touchscreen so my organization can be more efficient in handling requests.<br />
As a GrandCare program manager, I want the ability edit services so I can provide the most accurate services to my community members.<br />
<br />
==Creating a Community Service==<br />
* Log in to the [[Online Care Portal]]<br />
* Navigate to or create a [[communities|community]]<br />
* Click on the '''Services''' tab of the community<br />
* Enter the required fields<br />
** Service name: This is the name of the button that will display on residents touchscreens<br />
** Service description: Residents can read the description provided<br />
** Provider email: Services requests will go to the email provided<br />
* Click the Save button<br />
<br />
==Editing Services==<br />
You can click on services to edit them.<br />
You can also enable and disable services by toggling checkbox next to a service. Click the red X to delete a service permanently.<br />
<br />
===Icons===<br />
Clicking the icon next to a service will display a file browser to allow you to upload a new image file. Uploads will automatically be cropped to the correct dimensions.</div>Nghhttps://help.grandcare.com/index.php?title=Community_Services&diff=6985Community Services2017-11-29T17:44:00Z<p>Ngh: Created page with "__NOTOC__ ==Overview== Community Services As a GrandCare program manager, I want to create services that my community members can r..."</p>
<hr />
<div>__NOTOC__ <br />
==Overview==<br />
[[File:CommunityServices.png|right|frame|Community Services]]<br />
As a GrandCare program manager, I want to create services that my community members can request on their touchscreen so my organization can be more efficient in handling requests.<br />
As a GrandCare program manager, I want the ability edit services so I can provide the most accurate services to my community members.<br />
<br />
==Creating a Community Service==<br />
* Log in to the [[Online Care Portal]]<br />
* Navigate to or create a [[communities|community]]<br />
* Click on the '''Services''' tab of the community<br />
* Enter the required fields<br />
** Service name: This is the name of the button that will display on residents touchscreens<br />
** Service description: Residents can read the description provided<br />
** Provider email: Services requests will go to the email provided<br />
* Click the Save button<br />
<br />
==Editing Services==<br />
You can click on services to edit them.<br />
You can also enable and disable services by toggling checkbox next to a service.<br />
<br />
===Icons===<br />
Clicking the icon next to a service will display a file browser to allow you to upload a new image file. Uploads will automatically be cropped to the correct dimensions.</div>Nghhttps://help.grandcare.com/index.php?title=File:CommunityServices.png&diff=6984File:CommunityServices.png2017-11-29T17:43:29Z<p>Ngh: </p>
<hr />
<div>Sample view of some community services</div>Nghhttps://help.grandcare.com/index.php?title=Care_Notes&diff=6949Care Notes2017-09-12T18:37:38Z<p>Ngh: </p>
<hr />
<div>__NOTOC__ <br />
[[File:Care-note.png|400px|thumb|right|frame|Adding a Care Note on the Touchscreen]]<br />
[[File:Careportal_carenotes.png|400px|thumb|right|frame|Care Coordination Notes on the Care Portal]]<br /><br />
Care Notes are a way for people in the caregiving network to exchange messages and notes about the resident. These notes are designed to be seen by caregivers, and not by the resident, for those situations in which the notes include sensitive information that would be better not to be seen by the resident. (Other features of the system, [[Messages|Messages]] and [[Letters|Letters]], are designed for communication between the caregivers and the resident.)<br /><br />
<br /><br />
<br />
===Adding a Care Note===<br />
There are several different ways to add a Care Note:<br /><br /><br />
<br />
:<big>'''From the Online Care Portal, Account Screen'''</big><br />
:# Log into the [[Online Care Portal|Online Care Portal]] and open the [[Care Menu|Care Menu]].<br />
:# Click on the system account to open it.<br />
:# Click the "Caregiving" tab.<br />
:# Select "Care Notes" from the pulldown menu.<br />
:# Click "Add Care Note" button.<br /><br /><br />
<br />
:<big>'''At the Touchscreen'''</big><br />
: You can enter a Care Note directly from the touchscreen.<br />
:# Touch the "[[Caregiving|Caregiving]]" button.<br />
:# If you are not yet [[Caregiver Check In|Checked In]], enter your [[Touchscreen PINs|Caregiver Pin]].<br />
:# Touch the "Care Notes" button'.<br />
:# Touch the "New Care Note" button.<br /><br /><br />
<br />
===Viewing a Note===<br />
There are four different ways to see Care Notes:<br /><br /><br />
:# '''In the [[Online Care Portal|Online Care Portal]]:''' Under Notifications, click “View Care Coordination Notes”. Select the correct resident, and choose the date range for the notes.<br />
:# '''On the Touchscreen:''' Touch the "[[Caregiving|Caregiving]]" button on the [[Main Menu|Main Menu]], and then "Care Notes". You may have to enter your [[Touchscreen PINs|Caregiver Pin]]. (The Touchscreen display is limited to Care Notes created in the last 14 days.)<br />
:# '''In email:''' At the end of every day, all the care notes written that day will be sent out as email to all caregivers who have been set up with email addresses.<br /><br /><br />
<br />
===Care Note Reports===<br />
See [[Reports|Reports]].<br />
<br /><br /><br />
<br />
===Changing and Deleting Notes===<br />
Care Notes can be added and viewed, but, to comply with [[HIPAA]] regulations, a security feature has been added. Once a Note has been saved it cannot be changed or deleted.<br />
<br /><br />
<br /></div>Nghhttps://help.grandcare.com/index.php?title=File:Careportal_carenotes.png&diff=6948File:Careportal carenotes.png2017-09-12T18:36:31Z<p>Ngh: Viewing care notes on the care portal</p>
<hr />
<div>Viewing care notes on the care portal</div>Nghhttps://help.grandcare.com/index.php?title=Care_Notes&diff=6947Care Notes2017-09-12T18:34:21Z<p>Ngh: /* Viewing a Note */</p>
<hr />
<div>__NOTOC__ <br />
[[File:Care-note.png|400px|thumb|right|frame|Adding a Care Note on the Touchscreen]]<br />
[[File:myGrandCareDashboard.png|400px|thumb|right|frame|Care Coordination Notes on the Care Portal]]<br /><br />
Care Notes are a way for people in the caregiving network to exchange messages and notes about the resident. These notes are designed to be seen by caregivers, and not by the resident, for those situations in which the notes include sensitive information that would be better not to be seen by the resident. (Other features of the system, [[Messages|Messages]] and [[Letters|Letters]], are designed for communication between the caregivers and the resident.)<br /><br />
<br /><br />
<br />
===Adding a Care Note===<br />
There are several different ways to add a Care Note:<br /><br /><br />
<br />
:<big>'''From the Online Care Portal, Account Screen'''</big><br />
:# Log into the [[Online Care Portal|Online Care Portal]] and open the [[Care Menu|Care Menu]].<br />
:# Click on the system account to open it.<br />
:# Click the "Caregiving" tab.<br />
:# Click the "Care Coordination Notes" button.<br />
:# Click "Add New Care Coordination Note".<br /><br /><br />
<br />
:<big>'''At the Touchscreen'''</big><br />
: You can enter a Care Note directly from the touchscreen.<br />
:# Touch the "[[Caregiving|Caregiving]]" button.<br />
:# If you are not yet [[Caregiver Check In|Checked In]], enter your [[Touchscreen PINs|Caregiver Pin]].<br />
:# Touch the "Care Notes" button'.<br />
:# Touch the "New Care Note" button.<br /><br /><br />
<br />
===Viewing a Note===<br />
There are four different ways to see Care Notes:<br /><br /><br />
:# '''In the [[Online Care Portal|Online Care Portal]]:''' Under Notifications, click “View Care Coordination Notes”. Select the correct resident, and choose the date range for the notes.<br />
:# '''On the Touchscreen:''' Touch the "[[Caregiving|Caregiving]]" button on the [[Main Menu|Main Menu]], and then "Care Notes". You may have to enter your [[Touchscreen PINs|Caregiver Pin]]. (The Touchscreen display is limited to Care Notes created in the last 14 days.)<br />
:# '''In email:''' At the end of every day, all the care notes written that day will be sent out as email to all caregivers who have been set up with email addresses.<br /><br /><br />
<br />
===Care Note Reports===<br />
See [[Reports|Reports]].<br />
<br /><br /><br />
<br />
===Changing and Deleting Notes===<br />
Care Notes can be added and viewed, but, to comply with [[HIPAA]] regulations, a security feature has been added. Once a Note has been saved it cannot be changed or deleted.<br />
<br /><br />
<br /></div>Nghhttps://help.grandcare.com/index.php?title=Care_Notes&diff=6946Care Notes2017-09-12T18:34:07Z<p>Ngh: Removed section about adding carenotes in the care menu. This was removed due to bugs.</p>
<hr />
<div>__NOTOC__ <br />
[[File:Care-note.png|400px|thumb|right|frame|Adding a Care Note on the Touchscreen]]<br />
[[File:myGrandCareDashboard.png|400px|thumb|right|frame|Care Coordination Notes on the Care Portal]]<br /><br />
Care Notes are a way for people in the caregiving network to exchange messages and notes about the resident. These notes are designed to be seen by caregivers, and not by the resident, for those situations in which the notes include sensitive information that would be better not to be seen by the resident. (Other features of the system, [[Messages|Messages]] and [[Letters|Letters]], are designed for communication between the caregivers and the resident.)<br /><br />
<br /><br />
<br />
===Adding a Care Note===<br />
There are several different ways to add a Care Note:<br /><br /><br />
<br />
:<big>'''From the Online Care Portal, Account Screen'''</big><br />
:# Log into the [[Online Care Portal|Online Care Portal]] and open the [[Care Menu|Care Menu]].<br />
:# Click on the system account to open it.<br />
:# Click the "Caregiving" tab.<br />
:# Click the "Care Coordination Notes" button.<br />
:# Click "Add New Care Coordination Note".<br /><br /><br />
<br />
:<big>'''At the Touchscreen'''</big><br />
: You can enter a Care Note directly from the touchscreen.<br />
:# Touch the "[[Caregiving|Caregiving]]" button.<br />
:# If you are not yet [[Caregiver Check In|Checked In]], enter your [[Touchscreen PINs|Caregiver Pin]].<br />
:# Touch the "Care Notes" button'.<br />
:# Touch the "New Care Note" button.<br /><br /><br />
<br />
===Viewing a Note===<br />
There are four different ways to see Care Notes:<br /><br /><br />
:# '''In the [[Online Care Portal|Online Care Portal]]:''' Under Notifications, click “View Care Coordination Notes”. Select the correct resident, and choose the date range for the notes.<br />
:# '''From the Calendar:''' From the [[Care Menu|Care Menu]], click the "Calendar" button to open the calendar, then click the note icon on the date of the note you want to see.<br />
:# '''On the Touchscreen:''' Touch the "[[Caregiving|Caregiving]]" button on the [[Main Menu|Main Menu]], and then "Care Notes". You may have to enter your [[Touchscreen PINs|Caregiver Pin]]. (The Touchscreen display is limited to Care Notes created in the last 14 days.)<br />
:# '''In email:''' At the end of every day, all the care notes written that day will be sent out as email to all caregivers who have been set up with email addresses.<br /><br /><br />
<br />
===Care Note Reports===<br />
See [[Reports|Reports]].<br />
<br /><br /><br />
<br />
===Changing and Deleting Notes===<br />
Care Notes can be added and viewed, but, to comply with [[HIPAA]] regulations, a security feature has been added. Once a Note has been saved it cannot be changed or deleted.<br />
<br /><br />
<br /></div>Nghhttps://help.grandcare.com/index.php?title=Obsolete_Technical_Help&diff=5844Obsolete Technical Help2017-04-10T15:26:58Z<p>Ngh: removed walled garden</p>
<hr />
<div>__NOTOC__ <br />
<!-- Whole Page --><br />
{| style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;"<br />
<!-- Getting Started --><br />
| style="width:70%; border:1px solid #cedff2; background:none; vertical-align:top; color:#000;" |<br />
{| style="vertical-align:top; margin:4px 0 0 0; background:none; width:100%;"<br />
| colspan="3" |<div style="padding:6px 5px"></div><br />
|-<br />
| colspan="3" |<br />
:'''This is the technical guide, intended for the people who set up and manage systems.<br />It provides an overview to the entire setup process.'''<br />
<br />
:System setup includes adding devices, editing users, and adding the system to a network.<br /><br />
<br /><br />
|-<br />
|<br />
:<big><big>'''General Setup'''</big></big><br />
:'''<u>[[Steps for Setting Up a System]]</u>'''<br />
:'''<u>[[Tools to Bring to an Installation]]</u>'''<br />
:'''<u>[[Online Care Portal Overview]]</u>'''<br />
:'''<u>[[Touchscreen PINs]]</u>'''<br />
<br /><br />
<br /><br />
<br /><br />
|<br />
:<big><big>'''Advanced Setup'''</big></big><br />
:'''<u>[[Network Setup]]</u>'''<br />
:'''<u>[[Calibrate Touchscreen|Touchscreen Calibration]]</u>'''<br />
:'''<u>[[Flash Setup]]</u>'''<br />
:'''<u>[[Weather|Set Weather City]]</u>'''<br />
:'''<u>[[Date and Time Settings]]</u>'''<br />
:'''<u>[[System Settings|Additional System Settings]]</u>'''<br />
<br /><br />
|<br />
:<big><big>'''User Management'''</big></big><br />
:'''<u>[[Users]]</u>'''<br />
:'''<u>[[User Roles and Privileges]]</u>'''<br />
:'''<u>[[Roles and Privileges Chart]]</u>'''<br />
:'''<u>[[Resident-Level Users]]</u>'''<br />
:'''<u>[[Group-Level Users]]</u>'''<br />
:'''<u>[[Account-Level Users]]</u>'''<br />
<br /><br />
|-<br />
|<br />
:<big><big>'''Wellness Devices'''</big></big><br />
:'''<u>[[Wellness Devices]]</u>'''<br />
:'''<u>[[Bluetooth Antenna]]</u>'''<br />
:'''<u>[[Blood Pressure Monitor]]</u>'''<br />
:'''<u>[[Glucometer]]</u>'''<br />
:'''<u>[[Pulse Oximeter]]</u>'''<br />
:'''<u>[[Add a Weight Scale]]</u>'''<br />
:'''<u>[[Ear Thermometer]]</u>'''<br />
<br /><br />
|<br />
:<big><big>'''Inovonics Sensors'''</big></big><br />
:'''<u>[[Activity Sensors - Getting Started|Activity Monitoring]]</u>'''<br />
:'''<u>[[Inovonics Antenna Installation]]</u>'''<br />
:'''<u>[[Add Inovonics Devices]]</u>'''<br />
:'''<u>[[Attaching a Sensor to a Pressure Mat|Pressure Mat Setup]]</u>'''<br />
:'''<u>[[Door Sensor Installation]]</u>'''<br />
:'''<u>[[Battery Tips for Sensors]]</u>'''<br />
<br /><br />
<br /><br />
|<br />
:<big><big>'''Other ADL Sensors'''</big></big><br />
:'''<u>[[Z-Stick Configuration]]</u>'''<br />
:'''<u>[[Add Z-Wave Devices]]</u>'''<br />
:'''<u>[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Z-Wave Lamp Module Repeaters]]</u>'''<br />
:'''<u>[[X10 Antenna Installation]]</u>'''<br />
:'''<u>[[Add X10 Devices]]</u>'''<br />
<br /><br />
<br /><br />
<br /><br />
|-<br />
|<br />
:<big><big>'''Safety Precautions'''</big></big><br />
:'''<u>[[Turning Off the System]]</u>'''<br />
:'''<u>[[Packaging and Disposal]]</u>'''<br />
:'''<u>[[Cleaning Instructions]]</u>'''<br />
:'''<u>[[Safety Precautions]]</u>'''<br />
<br /><br />
|<br />
:<big><big>'''Troubleshooting'''</big></big><br />
:'''<u>[[Troubleshooting Tips]]</u>'''<br />
:'''<u>[[Battery Report]]</u>'''<br />
<br /><br />
<br /><br />
|<br />
:<big><big>'''Requesting Help'''</big></big><br />
:'''<u>[[Create a New RT Ticket]]</u>'''<br />
:'''<u>[[Add Correspondence to an RT Ticket]]</u>'''<br />
:'''<u>[[Search RT by System ID]]</u>'''<br />
<br /><br />
<br /><br />
|}<br />
| style="border:1px solid transparent;" |<br />
<br />
<!-- Quick Links --><br />
| style="width:30%; border:1px solid #cedff2; background:#EFF5FF; vertical-align:top;"|<br />
{| style="width:100%; vertical-align:top; background:#EFF5FF;"<br />
| style="padding:2px;" |<br />
|-<br />
| style="color:#000;" | <div style="padding:2px 5px"><br />
[[File:TroubleshootingIcon.png|right|Troubleshooting]]<br />
'''<big><big><big><big>Quick Links</big></big></big></big>'''<br /><br />
<br /><br />
: '''<big><big>[[MediKall]]</big></big>'''<br />
: '''<big><big>[[Video Chat]]</big></big>'''<br />
<br /><br />
: '''<big><big>[[Analytics]]</big></big>'''<br />
: '''<big><big>[[Reports]]</big></big>'''<br />
<br /><br />
: '''<big><big>[[Caregiver Check In]]</big></big>'''<br />
: '''<big><big>[[Care Plan]]</big></big>'''<br />
: '''<big><big>[[Care Notes]]</big></big>'''<br />
: '''<big><big>[[Medication]]</big></big>'''<br />
: '''<big><big>[[Wellness Notifications and Acknowledgements|Wellness Notifications]]</big></big>'''<br />
<br /><br />
: '''<big><big>[[Today's Schedule]]</big></big>'''<br />
: '''<big><big>[[Add or Edit Events on Touchscreen|Add or Edit Events]]</big></big>'''<br />
: '''<big><big>[[Event Reminders]]</big></big>'''<br />
: '''<big><big>[[Acknowledgments]]</big></big>'''<br />
<br /><br />
: '''<big><big>[[HIPAA]]</big></big>'''<br />
[[File:WellnessIcon.png|left|Telehealth Devices]]<br />
|}<br />
|}<br />
<br /><br />
<div style="text-align: right;"><small>'''GC-01-OUM-0070, Rev B'''</small></div></div>Nghhttps://help.grandcare.com/index.php?title=Obsolete_Technical_Help_Old&diff=5843Obsolete Technical Help Old2017-04-10T15:26:42Z<p>Ngh: Removed walled garden</p>
<hr />
<div><h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Online Care Portal</h3><br /><br />
:[[Online Care Portal Overview|Online Care Portal Overview]]<br />
:[[Account-Level Users|Account-Level Users]]<br />
:[[Resident-Level Users|Resident-Level Users]]<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Getting Started</h3><br /><br />
:[[Steps for Setting Up a System|Steps for Setting Up a System]]<br />
:[[Tools to Bring to an Installation|Tools to Bring to an Installation]]<br />
:[[Media:SupportedHardwareList.pdf|Supported Hardware List]]<br />
:[[Safety Precautions|Safety Precautions]]<br />
:[[Packaging and Disposal|Packaging and Disposal]]<br />
:[[Cleaning Instructions|Cleaning Instructions]]<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br /><br />
:[[Network Setup|Network Setup]]<br />
:[[Calibrate Touchscreen|Calibrate the Touchscreen]]<br />
:[[Flash Setup|Flash Setup]]<br />
:[[Skype Setup|Skype Setup]]<br />
:[[Date and Time Settings|Date and Time Settings]]<br />
:[[Weather#Setting_the_Weather_City|Set Weather City]]<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3><br />
:[[Antenna Installation Tips|Antenna Installation Tips]]<br />
:[[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]<br />
:[[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]<br />
:[[X10 Antenna Installation|X10 (W800) Antenna Configuration]]<br />
:[[Z-Stick Configuration|Z-Stick Configuration]]<br />
:[[Z-Troller Configuration|Z-Troller Configuration]]<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">ADL Device Setup</h3><br />
:[[Add Inovonics Devices|Add Inovonics Devices]]<br />
:[[Add X10 Devices|Add X10 Devices]]<br />
:[[Add Z-Wave Devices|Add Z-Wave Devices]]<br />
:[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]]<br />
:[[Door Sensor Installation|Door Sensor Installation Tips]]<br />
:[[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]]<br />
:[[Battery Tips for Sensors|Battery Tips for Sensors]]<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Health Device Setup</h3><br />
:[[Add a Blood Pressure Monitor|Add a Blood Pressure Monitor]]<br />
:[[Add a Glucometer|Add a Glucometer]]<br />
:[[Add a Pulse Oximeter|Add a Pulse Oximeter]]<br />
:[[Add a Weight Scale|Add a Weight Scale]]<br /><br /><br />
<br />
<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Medication Device Setup</h3> --><br />
<!-- <br />
:[[Medication Container with Contact Sensor Configuration|Medication Container with Contact Sensor Configuration]]<br />
:[[RxTender Configuration|RxTender Configuration]]<br /><br /> --><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3><br />
:[[Troubleshooting Tips|Troubleshooting Tips]]<br />
:[[Skype on Android Devices|Skype on Android Devices]]<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3><br />
:[[Search RT by System ID|Search by System ID]]<br />
:[[Create a New RT Ticket|Create a New Ticket]]<br />
:[[Add Correspondence to an RT Ticket|Add Correspondence to an RT Ticket]]<br /></div>Nghhttps://help.grandcare.com/index.php?title=Preparing_a_System_for_a_New_Customer&diff=5691Preparing a System for a New Customer2016-07-21T17:14:37Z<p>Ngh: Created page with "== Archive the old account == The first thing when preparing a system for a new customer is to properly archive the old account. Proper backup and disabling the account ensur..."</p>
<hr />
<div>== Archive the old account ==<br />
The first thing when preparing a system for a new customer is to properly archive the old account. Proper backup and disabling the account ensures it's archived properly.<br />
<br />
[[File:Backup status.png|400px|thumb|right|Backup status found under Account Details]]<br />
# Navigate to the [[Account]] on the [[Care Portal]]<br />
# Select the Details tab<br />
# Verify the last successful backup date is acceptable <ref>Depending on when foo bar</ref></div>Nghhttps://help.grandcare.com/index.php?title=File:Backup_status.png&diff=5690File:Backup status.png2016-07-21T17:05:10Z<p>Ngh: Backup status sample found on the Care Portal under Account Details</p>
<hr />
<div>Backup status sample found on the Care Portal under Account Details</div>Nghhttps://help.grandcare.com/index.php?title=Internal_Creating_a_Bootable_GCLinux_Loading_Stick&diff=5603Internal Creating a Bootable GCLinux Loading Stick2015-06-08T16:51:30Z<p>Ngh: </p>
<hr />
<div>= Prepare GCLinux USB Image =<br />
[[File:Win32-imagewriter.png|right|frame|Win32DiskImager for Windows]]<br />
# Download the GCLinux USB Image - ''Contact GrandCare Support for download link''<br />
# Decompress the file if necessary. The final image will have a file extension of .img<br />
# Write the image to a USB stick using [http://sourceforge.net/projects/win32diskimager/files/latest/download?source=navbar Win32DiskImager]<br />
## NOTE: This process will overwrite the contents of your USB stick<br />
## Select the image file and your USB stick you wish to write to. Press write.<br />
== Linux Instructions ==<br />
# On Linux, write the image using ''dd''<br />
# Where /dev/sdf is your USB stick<br />
dd if=gcl-3.5.1_usb.img of=/dev/sdf<br />
<br />
= Booting from USB =<br />
# First prepare the [[#PrepareGCLinuxUSBImage|GCLinux USB Image (see above)]]<br />
# Insure Ethernet is plugged into the system<br />
# Boot the GrandCare System from the USB stick<br />
## Follow the instructions below for your platform<br />
# When prompted, type in System ID<br />
# After successful installation, remove the USB stick and reboot.<br />
# Make sure system is assigned to an account on GCManage and wait for Como installation to finish.<br />
<br />
<br />
== MSI AE1920 ==<br />
# Place the GCLinux USB stick into a USB port<br />
# From a shutdown state, power the system and press F11 repeatedly until you see the boot menu.<br />
# Choose your USB stick, usually third option, and press ENTER.<br />
<br />
<div style="text-align: right;"><small>GC-01-WI-0003-00 Rev B</small></div></div>Nghhttps://help.grandcare.com/index.php?title=User:Ngh&diff=5551User:Ngh2014-08-14T20:13:31Z<p>Ngh: Created page with "test"</p>
<hr />
<div>test</div>Nghhttps://help.grandcare.com/index.php?title=Internal_Ngh:Sandbox&diff=5452Internal Ngh:Sandbox2014-05-20T21:03:43Z<p>Ngh: </p>
<hr />
<div>[[File:BP-Monitor.png|right|frame|Blood Pressure Monitor]]<br />
__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:WellnessIcon.png|left|Health Devices]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">About the Device</h3><br /><br />
The system supports two blood pressure monitors: A&D Medical brand, Model UA-767 Plus BT and Model UA-767 Plus BT-Ci. The UA-767 Plus BT-Ci model requires additional pairing to be performed. These devices communicate via Bluetooth, and requires a [[Bluetooth Antenna Configuration|Bluetooth antenna]]. They also require a cuff, which is available in three sizes, small, medium or large. (See the [[Media:SupportedHardwareList.pdf|Supported Hardware List]] for the currently supported cuffs.)</td></tr><br />
</table><br /><br />
<br />
[[File:UA-767PBT-Ci.jpeg|thumbnail|left|UA-767 Plus Ci (UA-767PBT-Ci)]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Identifying Device Model</h3><br />
Both BP Monitors display their model on the front face of the device.<br />
* If your device reads "UA-767 ''Plus'' BT", you have the UA-767PBT BP Monitor.<br />
* If your device reads "UA-767 ''Plus'' BT-Ci", you have the UA-767PBT-Ci BP Monitor.<br />
<br />
<br /><br /><br />
<div style="clear:both"></div><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding the Device</h3><br />
In order for the device to send readings to the system, the device must be configured on the system.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Add New Device" button<br />
* Give the device a descriptive name<br />
* Select the proper device (A&D UA-767PBT BP Monitor or A&D UA-767PBT-Ci BP Monitor)<br />
* Click the "Next" button<br />
* Enter the device Serial Number (found on a sticker on the bottom of the device)<br />
* Enter the device Bluetooth ID (10-digit number found on a sticker on the bottom of the device, e.g. 00A0960D7944)<br />
* Click the "Finish" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Pairing the A&D UA-767PBT-Ci BP Monitor</h3><br />
The A&D UA-767PBT-Ci BP Monitor requires an additional step to complete pairing of the device.<br />
* First verify that the batteries are removed from the BP Monitor<br />
* At the Touchscreen, press the Settings button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu]].)<br />
* Press the "Devices" button<br />
* Press the BP Monitor in the Devices list - the BP Monitor Details Screen will appear<br />
* Press the "Pair Device" button<br />
* Follow the directions on the screen: insert the batteries into the device, watch for ''Pr'' to display on the device display, then press "Start Pairing"<br />
* Wait while it pairs - you will see a "Success" message when it is complete<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Assigning the Device</h3><br />
In order for readings to be assigned to the appropriate loved one, even when there is only one loved one, the device must be assigned.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Options" button<br />
* Click the "Assign Devices" button<br />
* Select the Blood Pressure Cuff, then click the "Next" button<br />
* Select all of the loved ones who will use this device, then click the "Done" button<br />
* Click the "OK" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3><br />
* Make sure you have [[Bluetooth Antenna Configuration|inserted and configured the Bluetooth antenna]] correctly<br />
* Make sure you have entered the device Serial Number and Bluetooth ID correctly<br />
* Make sure that this blood pressure monitor is not configured on any other systems within Bluetooth range<br />
* If using the UA-767PBT-Ci model, try performing the pairing steps again<br />
<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Additional Information</h3><br />
* [[Bluetooth Antenna Configuration|How to add and configure the Bluetooth Antenna]]<br /><br />
* [[Blood Pressure Monitor|How to Use the Blood Pressure Monitor, add rules, view readings, etc.]]<br /><br /><br />
<br />
<small>[[Media:AddaBloodPressureMonitor.pdf|PDF format]]</small><br />
<div style="text-align: right;"><small>GC-01-OUM-0027 Rev B</small></div></div>Nghhttps://help.grandcare.com/index.php?title=Internal_Ngh:Sandbox&diff=5451Internal Ngh:Sandbox2014-05-20T18:37:34Z<p>Ngh: </p>
<hr />
<div>[[File:BP-Monitor.png|right|frame|Blood Pressure Monitor]]<br />
__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:WellnessIcon.png|left|Health Devices]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">About the Device</h3><br /><br />
The system supports two blood pressure monitors: A&D Medical brand, Model UA-767 Plus BT and Model UA-767 Plus BT-Ci. The UA-767 Plus BT-Ci model requires additional pairing to be performed. These devices communicate via Bluetooth, and requires a [[Bluetooth Antenna Configuration|Bluetooth antenna]]. They also require a cuff, which is available in three sizes, small, medium or large. (See the [[Media:SupportedHardwareList.pdf|Supported Hardware List]] for the currently supported cuffs.)</td></tr><br />
</table><br /><br />
<br />
[[File:UA-767PBT-Ci.jpeg|thumbnail|left|UA-767 Plus Ci (UA-767PBT-Ci)]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Identifying Device Model</h3><br />
Both BP Monitors display their model on the front face of the device.<br />
* If your device reads "UA-767 ''Plus'' BT, you have the UA-767PBT BP Monitor.<br />
* If your device reads "UA-767 ''Plus'' BT-Ci, you have the UA-767PBT-Ci BP Monitor.<br />
<br />
<br /><br /><br />
<div style="clear:both"></div><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding the Device</h3><br />
In order for the device to send readings to the system, the device must be configured on the system.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Add New Device" button<br />
* Give the device a descriptive name<br />
* Select the proper device (A&D UA-767PBT BP Monitor or A&D UA-767PBT-Ci BP Monitor)<br />
* Click the "Next" button<br />
* Enter the device Serial Number (found on a sticker on the bottom of the device)<br />
* Enter the device Bluetooth ID (10-digit number found on a sticker on the bottom of the device, e.g. 00A0960D7944)<br />
* Click the "Finish" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Pairing the A&D UA-767PBT-Ci BP Monitor</h3><br />
The A&D UA-767PBT-Ci BP Monitor requires an additional step to complete pairing of the device.<br />
* First verify that the batteries are removed from the BP Monitor<br />
* At the Touchscreen, press the Settings button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu]].)<br />
* Press the "Devices" button<br />
* Press the BP Monitor in the Devices list - the BP Monitor Details Screen will appear<br />
* Press the "Pair Device" button<br />
* Follow the directions on the screen: insert the batteries into the device, watch for ''Pr'' to display on the device display, then press "Start Pairing"<br />
* Wait while it pairs - you will see a "Success" message when it is complete<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Assigning the Device</h3><br />
In order for readings to be assigned to the appropriate loved one, even when there is only one loved one, the device must be assigned.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Options" button<br />
* Click the "Assign Devices" button<br />
* Select the Blood Pressure Cuff, then click the "Next" button<br />
* Select all of the loved ones who will use this device, then click the "Done" button<br />
* Click the "OK" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3><br />
* Make sure you have [[Bluetooth Antenna Configuration|inserted and configured the Bluetooth antenna]] correctly<br />
* Make sure you have entered the device Serial Number and Bluetooth ID correctly<br />
* Make sure that this blood pressure monitor is not configured on any other systems within Bluetooth range<br />
* If using the UA-767PBT-Ci model, try performing the pairing steps again<br />
<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Additional Information</h3><br />
* [[Bluetooth Antenna Configuration|How to add and configure the Bluetooth Antenna]]<br /><br />
* [[Blood Pressure Monitor|How to Use the Blood Pressure Monitor, add rules, view readings, etc.]]<br /><br /><br />
<br />
<small>[[Media:AddaBloodPressureMonitor.pdf|PDF format]]</small><br />
<div style="text-align: right;"><small>GC-01-OUM-0027 Rev B</small></div></div>Nghhttps://help.grandcare.com/index.php?title=Internal_Ngh:Sandbox&diff=5450Internal Ngh:Sandbox2014-05-20T18:37:04Z<p>Ngh: </p>
<hr />
<div>[[File:BP-Monitor.png|right|frame|Blood Pressure Monitor]]<br />
__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:WellnessIcon.png|left|Health Devices]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">About the Device</h3><br /><br />
The system supports two blood pressure monitors: A&D Medical brand, Model UA-767 Plus BT and Model UA-767 Plus BT-Ci. The UA-767 Plus BT-Ci model requires additional pairing to be performed. These devices communicate via Bluetooth, and requires a [[Bluetooth Antenna Configuration|Bluetooth antenna]]. They also requires a cuff, which is available in three sizes, small, medium or large. (See the [[Media:SupportedHardwareList.pdf|Supported Hardware List]] for the currently supported cuffs.)</td></tr><br />
</table><br /><br />
<br />
[[File:UA-767PBT-Ci.jpeg|thumbnail|left|UA-767 Plus Ci (UA-767PBT-Ci)]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Identifying Device Model</h3><br />
Both BP Monitors display their model on the front face of the device.<br />
* If your device reads "UA-767 ''Plus'' BT, you have the UA-767PBT BP Monitor.<br />
* If your device reads "UA-767 ''Plus'' BT-Ci, you have the UA-767PBT-Ci BP Monitor.<br />
<br />
<br /><br /><br />
<div style="clear:both"></div><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding the Device</h3><br />
In order for the device to send readings to the system, the device must be configured on the system.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Add New Device" button<br />
* Give the device a descriptive name<br />
* Select the proper device (A&D UA-767PBT BP Monitor or A&D UA-767PBT-Ci BP Monitor)<br />
* Click the "Next" button<br />
* Enter the device Serial Number (found on a sticker on the bottom of the device)<br />
* Enter the device Bluetooth ID (10-digit number found on a sticker on the bottom of the device, e.g. 00A0960D7944)<br />
* Click the "Finish" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Pairing the A&D UA-767PBT-Ci BP Monitor</h3><br />
The A&D UA-767PBT-Ci BP Monitor requires an additional step to complete pairing of the device.<br />
* First verify that the batteries are removed from the BP Monitor<br />
* At the Touchscreen, press the Settings button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu]].)<br />
* Press the "Devices" button<br />
* Press the BP Monitor in the Devices list - the BP Monitor Details Screen will appear<br />
* Press the "Pair Device" button<br />
* Follow the directions on the screen: insert the batteries into the device, watch for ''Pr'' to display on the device display, then press "Start Pairing"<br />
* Wait while it pairs - you will see a "Success" message when it is complete<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Assigning the Device</h3><br />
In order for readings to be assigned to the appropriate loved one, even when there is only one loved one, the device must be assigned.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Options" button<br />
* Click the "Assign Devices" button<br />
* Select the Blood Pressure Cuff, then click the "Next" button<br />
* Select all of the loved ones who will use this device, then click the "Done" button<br />
* Click the "OK" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3><br />
* Make sure you have [[Bluetooth Antenna Configuration|inserted and configured the Bluetooth antenna]] correctly<br />
* Make sure you have entered the device Serial Number and Bluetooth ID correctly<br />
* Make sure that this blood pressure monitor is not configured on any other systems within Bluetooth range<br />
* If using the UA-767PBT-Ci model, try performing the pairing steps again<br />
<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Additional Information</h3><br />
* [[Bluetooth Antenna Configuration|How to add and configure the Bluetooth Antenna]]<br /><br />
* [[Blood Pressure Monitor|How to Use the Blood Pressure Monitor, add rules, view readings, etc.]]<br /><br /><br />
<br />
<small>[[Media:AddaBloodPressureMonitor.pdf|PDF format]]</small><br />
<div style="text-align: right;"><small>GC-01-OUM-0027 Rev B</small></div></div>Nghhttps://help.grandcare.com/index.php?title=Internal_Ngh:Sandbox&diff=5449Internal Ngh:Sandbox2014-05-20T17:21:47Z<p>Ngh: </p>
<hr />
<div>[[File:BP-Monitor.png|right|frame|Blood Pressure Monitor]]<br />
__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:WellnessIcon.png|left|Health Devices]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">About the Device</h3><br /><br />
The system supports two blood pressure monitors: A&D Medical brand, Model UA-767 Plus BT and Model UA-767 Plus BT-Ci. The UA-767 Plus BT-Ci model requires additional pairing to be performed. It communicates via Bluetooth, and requires a [[Bluetooth Antenna Configuration|Bluetooth antenna]]. It requires a cuff, which is available in three sizes, small, medium or large. (See the [[Media:SupportedHardwareList.pdf|Supported Hardware List]] for the currently supported cuffs.)</td></tr><br />
</table><br /><br />
<br />
[[File:UA-767PBT-Ci.jpeg|thumbnail|left|UA-767 Plus Ci (UA-767PBT-Ci)]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Identifying Device Model</h3><br />
Both BP Monitors display their model on the front face of the device.<br />
* If your device reads "UA-767 ''Plus'' BT, you have the UA-767PBT BP Monitor.<br />
* If your device reads "UA-767 ''Plus'' BT-Ci, you have the UA-767PBT-Ci BP Monitor.<br />
<br />
<br /><br /><br />
<div style="clear:both"></div><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding the Device</h3><br />
In order for the device to send readings to the system, it must be configured on the system.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Add New Device" button<br />
* Give the device a descriptive name<br />
* Select the proper device (A&D UA-767PBT BP Monitor or A&D UA-767PBT-Ci BP Monitor)<br />
* Click the "Next" button<br />
* Enter the device Serial Number (found on a sticker on the bottom of the device)<br />
* Enter the device Bluetooth ID (10-digit number found on a sticker on the bottom of the device, e.g. 00A0960D7944)<br />
* Click the "Finish" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Pairing the A&D UA-767PBT-Ci BP Monitor</h3><br />
The A&D UA-767PBT-Ci BP Monitor requires an additional step to complete pairing of the device.<br />
* First verify that the batteries are removed from the BP Monitor<br />
* At the Touchscreen, press the Settings button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu]].)<br />
* Press the "Devices" button<br />
* Press the BP Monitor in the Devices list - the BP Monitor Details Screen will appear<br />
* Press the "Pair Device" button<br />
* Follow the directions on the screen: insert the batteries into the device, watch for ''Pr'' to display on the device display, then press "Start Pairing"<br />
* Wait while it pairs - you will see a "Success" message when it is complete<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Assigning the Device</h3><br />
In order for readings to be assigned to the appropriate loved one, even when there is only one loved one, the device must be assigned.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Options" button<br />
* Click the "Assign Devices" button<br />
* Select the Blood Pressure Cuff, then click the "Next" button<br />
* Select all of the loved ones who will use this device, then click the "Done" button<br />
* Click the "OK" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3><br />
* Make sure you have [[Bluetooth Antenna Configuration|inserted and configured the Bluetooth antenna]] correctly<br />
* Make sure you have entered the device Serial Number and Bluetooth ID correctly<br />
* Make sure that this blood pressure monitor is not configured on any other systems within Bluetooth range<br />
* If using the UA-767PBT-Ci model, try performing the pairing steps again<br />
<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Additional Information</h3><br />
* [[Bluetooth Antenna Configuration|How to add and configure the Bluetooth Antenna]]<br /><br />
* [[Blood Pressure Monitor|How to Use the Blood Pressure Monitor, add rules, view readings, etc.]]<br /><br /><br />
<br />
<small>[[Media:AddaBloodPressureMonitor.pdf|PDF format]]</small><br />
<div style="text-align: right;"><small>GC-01-OUM-0027 Rev B</small></div></div>Nghhttps://help.grandcare.com/index.php?title=File:UA-767PBT-Ci.jpeg&diff=5448File:UA-767PBT-Ci.jpeg2014-05-20T17:17:26Z<p>Ngh: </p>
<hr />
<div></div>Nghhttps://help.grandcare.com/index.php?title=Internal_Ngh:Sandbox&diff=5446Internal Ngh:Sandbox2014-05-20T16:07:07Z<p>Ngh: Created page with "Blood Pressure Monitor __NOTOC__ <table> <tr><td valign="top">Health Devices</td> <td> <h3 style="display: i..."</p>
<hr />
<div>[[File:BP-Monitor.png|right|frame|Blood Pressure Monitor]]<br />
__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:WellnessIcon.png|left|Health Devices]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">About the Device</h3><br /><br />
The system supports one type of blood pressure monitor: A&D Medical brand, Model UA-767 Plus BT. It communicates via Bluetooth, and requires a [[Bluetooth Antenna Configuration|Bluetooth antenna]]. It requires a cuff, which is available in three sizes, small, medium or large. (See the [[Media:SupportedHardwareList.pdf|Supported Hardware List]] for the currently supported cuffs.)</td></tr><br />
</table><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding the Device</h3><br />
In order for the device to send readings to the system, it must be configured on the system.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Add New Device" button<br />
* Give the device a descriptive name<br />
* Select the proper device (BT - A&D UA-767PBT BP Monitor)<br />
* Click the "Next" button<br />
* Enter the device Serial Number (found on a sticker on the bottom of the device)<br />
* Enter the device Bluetooth ID (10-digit number found on a sticker on the bottom of the device, e.g. 00A0960D7944)<br />
* Click the "Finish" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Assigning the Device</h3><br />
In order for readings to be assigned to the appropriate loved one, even when there is only one loved one, the device must be assigned.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Open the Wellness module<br />
* Click the "Options" button<br />
* Click the "Assign Devices" button<br />
* Select the Blood Pressure Cuff, then click the "Next" button<br />
* Select all of the loved ones who will use this device, then click the "Done" button<br />
* Click the "OK" button<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3><br />
* Make sure you have [[Bluetooth Antenna Configuration|inserted and configured the Bluetooth antenna]] correctly<br />
* Make sure you have entered the device Serial Number and Bluetooth ID correctly<br />
* Make sure that this blood pressure monitor is not configured on any other systems within Bluetooth range<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Additional Information</h3><br />
* [[Bluetooth Antenna Configuration|How to add and configure the Bluetooth Antenna]]<br /><br />
* [[Blood Pressure Monitor|How to Use the Blood Pressure Monitor, add rules, view readings, etc.]]<br /><br /><br />
<br />
<small>[[Media:AddaBloodPressureMonitor.pdf|PDF format]]</small><br />
<div style="text-align: right;"><small>GC-01-OUM-0027 Rev B</small></div></div>Nghhttps://help.grandcare.com/index.php?title=Internal_Creating_a_Bootable_GCLinux_Loading_Stick&diff=5444Internal Creating a Bootable GCLinux Loading Stick2014-03-12T18:23:56Z<p>Ngh: </p>
<hr />
<div>= Prepare GCLinux USB Image =<br />
[[File:Win32-imagewriter.png|right|frame|Win32DiskImager for Windows]]<br />
# Download the GCLinux USB Image - ''Contact GrandCare Support for download link''<br />
# Decompress the file if necessary. The final image will have a file extension of .img<br />
# Write the image to a USB stick using [https://www.grandcare.com/utils/win32diskimager-binary.zip Win32DiskImager]<br />
## NOTE: This process will overwrite the contents of your USB stick<br />
## Select the image file and your USB stick you wish to write to. Press write.<br />
== Linux Instructions ==<br />
# On Linux, write the image using ''dd''<br />
# Where /dev/sdf is your USB stick<br />
dd if=gcl-3.5.1_usb.img of=/dev/sdf<br />
<br />
= Booting from USB =<br />
# First prepare the [[#PrepareGCLinuxUSBImage|GCLinux USB Image (see above)]]<br />
# Insure Ethernet is plugged into the system<br />
# Boot the GrandCare System from the USB stick<br />
## Follow the instructions below for your platform<br />
# When prompted, type in System ID<br />
# After successful installation, remove the USB stick and reboot.<br />
# Make sure system is assigned to an account on GCManage and wait for Como installation to finish.<br />
<br />
<br />
== MSI AE1920 ==<br />
# Place the GCLinux USB stick into a USB port<br />
# From a shutdown state, power the system and press F11 repeatedly until you see the boot menu.<br />
# Choose your USB stick, usually third option, and press ENTER.<br />
<br />
<div style="text-align: right;"><small>GC-01-WI-0003-00 Rev B</small></div></div>Nghhttps://help.grandcare.com/index.php?title=Internal_Creating_a_Bootable_GCLinux_Loading_Stick&diff=5439Internal Creating a Bootable GCLinux Loading Stick2014-01-16T16:29:58Z<p>Ngh: bumped gcl version</p>
<hr />
<div>= Prepare GCLinux USB Image =<br />
[[File:Win32-imagewriter.png|right|frame|Win32DiskImager for Windows]]<br />
# Download the GCLinux USB Image - ''Contact GrandCare Support for download link''<br />
# Unzip the file if necessary. The final image will have a file extension of .img<br />
# Write the image to a USB stick using [https://www.grandcare.com/utils/win32diskimager-binary.zip Win32DiskImager]<br />
## NOTE: This process will overwrite the contents of your USB stick<br />
## Select the image file and your USB stick you wish to write to. Press write.<br />
== Linux Instructions ==<br />
# On Linux, write the image using ''dd''<br />
# Where /dev/sdf is your USB stick<br />
dd if=gcl-3.5.1_usb.img of=/dev/sdf<br />
<br />
= Booting from USB =<br />
# First prepare the [[#PrepareGCLinuxUSBImage|GCLinux USB Image (see above)]]<br />
# Insure Ethernet is plugged into the system<br />
# Boot the GrandCare System from the USB stick<br />
## Follow the instructions below for your platform<br />
# When prompted, type in System ID<br />
# After successful installation, remove the USB stick and reboot.<br />
# Make sure system is assigned to an account on GCManage and wait for Como installation to finish.<br />
<br />
<br />
== MSI AE1920 ==<br />
# Place the GCLinux USB stick into a USB port<br />
# From a shutdown state, power the system and press F11 repeatedly until you see the boot menu.<br />
# Choose your USB stick, usually third option, and press ENTER.<br />
<br />
<div style="text-align: right;"><small>GC-01-WI-0003-00 Rev B</small></div></div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCAPI&diff=5383Internal GCAPI2013-12-13T19:56:17Z<p>Ngh: /* TODO */</p>
<hr />
<div>GCAPI gives developers access to the core tools provided by a GCManage server and como systems. A variety of tasks can be performed by making simple web service calls.<br />
<br />
= Calling GCAPI =<br />
A basic call to GCAPI looks like this:<br />
http://[como-URL]/api/[api-subsystem].php?passcode=[my-passcode]&op=[operation]&encoding=[json|xml]<br />
<br />
The como URL and passcode are from the results of a [[GCManage API]] remote login call. The como URL is what GCManage determines is the path to the como system. This can either be proxied or the direct IP of the system. passcode is the authentication mechanism used by GCAPI -- it is a code generated every 24 hours by a system and reported to GCManage. subsystem names the subsystem you want to work on and operation defines the actual operation to perform. Each operation can have a number of other parameters that will be passed via other parameters in the URL.<br />
<br />
= Local Application Authentication =<br />
Applications may also want to call the API without an associated GCManage account. GrandCare will provide each application an "application key" that allows for a simple way to fetch the required passcodes. To do this, call the API via "localhost" using the following URL:<br />
http://[como-URL]/api/system.php?op=getpasscodes&appkey=[gc-provided-app-key]<br />
<br />
This will return the required passcodes for making authenticated calls to the API. See the section on the [[#System API|System API]] Subsystem for more information about the [[#getpasscodes|getpasscodes]] API call.<br />
<br />
= Results From GCAPI =<br />
The response from GCAPI will either be encoded in JSON or XML, depending on the requested encoding. By default the response will be encoded in XML.<br />
<br />
== XML Results ==<br />
By default, GCAPI responds to commands by returning an XML document. Here is the most basic success result:<br />
<br />
<gcapi><br />
<result>SUCCESS</result><br />
</gcapi><br />
<br />
The root XML element for all GCAPI results is gcapi. The other always present element is result, which contains either SUCCESS or FAILURE, depending on whether the call succeeded or not. A failure response also contains the fail-message element, which gives the reasons for the failure. For example:<br />
<br />
<gcapi><br />
<result>FAILURE</result><br />
<fail-message>Invalid credentials for API call</fail-message><br />
</gcapi><br />
<br />
This result would occur if invalid credentials were supplied during the GCAPI call.<br />
<br />
== JSON Results ==<br />
GCAPI can also respond by returning a JSON object. Here is the most basic success result:<br />
<br />
{<br />
"gcapi": {<br />
"result": "SUCCESS"<br />
}<br />
}<br />
<br />
A failure encoded in JSON looks like:<br />
<br />
{<br />
"gcapi": {<br />
"result": "FAILURE",<br />
"fail-message": "Invalid credentials for API call"<br />
}<br />
}<br />
<br />
= API Subsystems =<br />
== History API ==<br />
The [[History API Subsystem|History subsystem]] allows you to fetch ADL and wellness data from a system. Most of the operations take the same parameters and return different data.<br />
<br />
See [[History API Subsystem|documentation]] for details or click an specific History operation below<br />
=== [[History API Subsystem#bp|Blood Pressure]] ===<br />
Fetches blood pressure sensor history from the system<br />
=== [[History API Subsystem#weight|Weight Scale]] ===<br />
Fetches scale history from the system<br />
=== [[History API Subsystem#temp|Temperature Sensor]] ===<br />
Fetches temperature sensor history from the system<br />
=== [[History API Subsystem#bed|Bed Sensor]] ===<br />
Fetches bed sensor history from the system<br />
=== [[History API Subsystem#oxi|Oximeter]] ===<br />
Fetches oximeter history from the system<br />
=== [[History API Subsystem#motion|Motion]] ===<br />
Fetches motion sensor history from the system<br />
=== [[History API Subsystem#gluc|Glucometer]] ===<br />
Fetches glucometer history from the system<br />
=== [[History API Subsystem#door|Door Sensor]] ===<br />
Fetches door sensor history from the system<br />
=== [[History API Subsystem#cid|Caller ID]] ===<br />
Fetches caller ID history from the system<br />
<br />
== Assign API ==<br />
The [[Assign API Subsystem|Assign subsystem]] allows you to assign and delete wellness readings from a system.<br />
<br />
See [[Assign API Subsystem|documentation]] for details or click an specific Assign operation below<br />
=== [[Assign API Subsystem#assign|Assign Reading]] ===<br />
Assigns a wellness reading to a resident<br />
=== [[Assign API Subsystem#delete|Delete Reading]] ===<br />
Marks a wellness reading as deleted<br />
<br />
== Caregiver API ==<br />
The [[Caregiver API Subsystem|Caregiver subsystem]] allows you to create, read, update, and delete caregivers from a system.<br />
<br />
See [[Caregiver API Subsystem|documentation]] for details or click an specific Caregiver operation below<br />
=== [[Caregiver API Subsystem#create|Create]] ===<br />
Create a caregiver<br />
=== [[Caregiver API Subsystem#read|Read]] ===<br />
Reads a single caregiver or all caregivers<br />
=== [[Caregiver API Subsystem#update|Update]] ===<br />
Updates an existing caregiver<br />
=== [[Caregiver API Subsystem#delete|Delete]] ===<br />
Deletes an existing caregiver<br />
<br />
== Medication API ==<br />
The [[Medication API Subsystem|Medication subsystem]] allows you to manage medication and schedules from a system.<br />
<br />
See [[Medication API Subsystem|documentation]] for details or click an specific Medication operation below<br />
=== [[Medication API Subsystem#createPrescription|Create Prescription]] ===<br />
Create a prescription<br />
=== [[Medication API Subsystem#readPrescription|Read Prescription]] ===<br />
Reads a single prescription or all prescriptions<br />
=== [[Medication API Subsystem#updatePrescription|Update]] ===<br />
Updates an existing prescription<br />
=== [[Medication API Subsystem#deletePrescription|Delete]] ===<br />
Deletes an existing prescription<br />
=== [[Medication API Subsystem#storePrescriptionPic|Store Picture]] ===<br />
Stores a picture for a prescription<br />
<br />
=== [[Medication API Subsystem#createSchedule|Create Prescription Schedule]] ===<br />
Create a prescription schedule<br />
=== [[Medication API Subsystem#readSchedule|Read Prescription Schedule]] ===<br />
Reads a single prescription schedule or all prescription schedules<br />
=== [[Medication API Subsystem#updateSchedule|Update Prescription Schedule]] ===<br />
Updates an existing prescription schedule<br />
=== [[Medication API Subsystem#deleteSchedule|Delete Prescription Schedule]] ===<br />
Deletes an existing prescription schedule<br />
=== [[Medication API Subsystem#setCompliance|Set Compliance]] ===<br />
Set compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#checkCompliance|Check Compliance]] ===<br />
Check compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#backfillCompliance|Backfill Compliance]] ===<br />
Backfill compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#RxLookup|Lookup Rx]] ===<br />
Finds Rx via FDA NDC Directory<br />
<br />
== ActivityLog API ==<br />
The [[ActivityLog API Subsystem|Activity Log subsystem]] allows you to view a log of touchscreen events<br />
=== [[ActivityLog API Subsystem#read|Read]] ===<br />
Read entries out of the log<br />
=== [[ActivityLog API Subsystem#add|Add]] ===<br />
Add entries to the log<br />
<br />
== TODO ==<br />
* <strike>assign api</strike><br />
* <strike>caregiver api</strike><br />
* carenote api<br />
* configure api<br />
* device api<br />
* <strike>history api</strike><br />
* log api<br />
* media api<br />
* medication api<br />
* message api<br />
* pin api<br />
* resident api<br />
* rule api<br />
* system api<br />
* activitylog api<br />
* notification api<br />
* calendar api<br />
* letters api<br />
<br />
= Other Resources =<br />
* [https://github.com/ngharo/gc-javascript-api Experimental JavaScript library]</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCAPI&diff=5382Internal GCAPI2013-12-13T19:56:05Z<p>Ngh: /* TODO */</p>
<hr />
<div>GCAPI gives developers access to the core tools provided by a GCManage server and como systems. A variety of tasks can be performed by making simple web service calls.<br />
<br />
= Calling GCAPI =<br />
A basic call to GCAPI looks like this:<br />
http://[como-URL]/api/[api-subsystem].php?passcode=[my-passcode]&op=[operation]&encoding=[json|xml]<br />
<br />
The como URL and passcode are from the results of a [[GCManage API]] remote login call. The como URL is what GCManage determines is the path to the como system. This can either be proxied or the direct IP of the system. passcode is the authentication mechanism used by GCAPI -- it is a code generated every 24 hours by a system and reported to GCManage. subsystem names the subsystem you want to work on and operation defines the actual operation to perform. Each operation can have a number of other parameters that will be passed via other parameters in the URL.<br />
<br />
= Local Application Authentication =<br />
Applications may also want to call the API without an associated GCManage account. GrandCare will provide each application an "application key" that allows for a simple way to fetch the required passcodes. To do this, call the API via "localhost" using the following URL:<br />
http://[como-URL]/api/system.php?op=getpasscodes&appkey=[gc-provided-app-key]<br />
<br />
This will return the required passcodes for making authenticated calls to the API. See the section on the [[#System API|System API]] Subsystem for more information about the [[#getpasscodes|getpasscodes]] API call.<br />
<br />
= Results From GCAPI =<br />
The response from GCAPI will either be encoded in JSON or XML, depending on the requested encoding. By default the response will be encoded in XML.<br />
<br />
== XML Results ==<br />
By default, GCAPI responds to commands by returning an XML document. Here is the most basic success result:<br />
<br />
<gcapi><br />
<result>SUCCESS</result><br />
</gcapi><br />
<br />
The root XML element for all GCAPI results is gcapi. The other always present element is result, which contains either SUCCESS or FAILURE, depending on whether the call succeeded or not. A failure response also contains the fail-message element, which gives the reasons for the failure. For example:<br />
<br />
<gcapi><br />
<result>FAILURE</result><br />
<fail-message>Invalid credentials for API call</fail-message><br />
</gcapi><br />
<br />
This result would occur if invalid credentials were supplied during the GCAPI call.<br />
<br />
== JSON Results ==<br />
GCAPI can also respond by returning a JSON object. Here is the most basic success result:<br />
<br />
{<br />
"gcapi": {<br />
"result": "SUCCESS"<br />
}<br />
}<br />
<br />
A failure encoded in JSON looks like:<br />
<br />
{<br />
"gcapi": {<br />
"result": "FAILURE",<br />
"fail-message": "Invalid credentials for API call"<br />
}<br />
}<br />
<br />
= API Subsystems =<br />
== History API ==<br />
The [[History API Subsystem|History subsystem]] allows you to fetch ADL and wellness data from a system. Most of the operations take the same parameters and return different data.<br />
<br />
See [[History API Subsystem|documentation]] for details or click an specific History operation below<br />
=== [[History API Subsystem#bp|Blood Pressure]] ===<br />
Fetches blood pressure sensor history from the system<br />
=== [[History API Subsystem#weight|Weight Scale]] ===<br />
Fetches scale history from the system<br />
=== [[History API Subsystem#temp|Temperature Sensor]] ===<br />
Fetches temperature sensor history from the system<br />
=== [[History API Subsystem#bed|Bed Sensor]] ===<br />
Fetches bed sensor history from the system<br />
=== [[History API Subsystem#oxi|Oximeter]] ===<br />
Fetches oximeter history from the system<br />
=== [[History API Subsystem#motion|Motion]] ===<br />
Fetches motion sensor history from the system<br />
=== [[History API Subsystem#gluc|Glucometer]] ===<br />
Fetches glucometer history from the system<br />
=== [[History API Subsystem#door|Door Sensor]] ===<br />
Fetches door sensor history from the system<br />
=== [[History API Subsystem#cid|Caller ID]] ===<br />
Fetches caller ID history from the system<br />
<br />
== Assign API ==<br />
The [[Assign API Subsystem|Assign subsystem]] allows you to assign and delete wellness readings from a system.<br />
<br />
See [[Assign API Subsystem|documentation]] for details or click an specific Assign operation below<br />
=== [[Assign API Subsystem#assign|Assign Reading]] ===<br />
Assigns a wellness reading to a resident<br />
=== [[Assign API Subsystem#delete|Delete Reading]] ===<br />
Marks a wellness reading as deleted<br />
<br />
== Caregiver API ==<br />
The [[Caregiver API Subsystem|Caregiver subsystem]] allows you to create, read, update, and delete caregivers from a system.<br />
<br />
See [[Caregiver API Subsystem|documentation]] for details or click an specific Caregiver operation below<br />
=== [[Caregiver API Subsystem#create|Create]] ===<br />
Create a caregiver<br />
=== [[Caregiver API Subsystem#read|Read]] ===<br />
Reads a single caregiver or all caregivers<br />
=== [[Caregiver API Subsystem#update|Update]] ===<br />
Updates an existing caregiver<br />
=== [[Caregiver API Subsystem#delete|Delete]] ===<br />
Deletes an existing caregiver<br />
<br />
== Medication API ==<br />
The [[Medication API Subsystem|Medication subsystem]] allows you to manage medication and schedules from a system.<br />
<br />
See [[Medication API Subsystem|documentation]] for details or click an specific Medication operation below<br />
=== [[Medication API Subsystem#createPrescription|Create Prescription]] ===<br />
Create a prescription<br />
=== [[Medication API Subsystem#readPrescription|Read Prescription]] ===<br />
Reads a single prescription or all prescriptions<br />
=== [[Medication API Subsystem#updatePrescription|Update]] ===<br />
Updates an existing prescription<br />
=== [[Medication API Subsystem#deletePrescription|Delete]] ===<br />
Deletes an existing prescription<br />
=== [[Medication API Subsystem#storePrescriptionPic|Store Picture]] ===<br />
Stores a picture for a prescription<br />
<br />
=== [[Medication API Subsystem#createSchedule|Create Prescription Schedule]] ===<br />
Create a prescription schedule<br />
=== [[Medication API Subsystem#readSchedule|Read Prescription Schedule]] ===<br />
Reads a single prescription schedule or all prescription schedules<br />
=== [[Medication API Subsystem#updateSchedule|Update Prescription Schedule]] ===<br />
Updates an existing prescription schedule<br />
=== [[Medication API Subsystem#deleteSchedule|Delete Prescription Schedule]] ===<br />
Deletes an existing prescription schedule<br />
=== [[Medication API Subsystem#setCompliance|Set Compliance]] ===<br />
Set compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#checkCompliance|Check Compliance]] ===<br />
Check compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#backfillCompliance|Backfill Compliance]] ===<br />
Backfill compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#RxLookup|Lookup Rx]] ===<br />
Finds Rx via FDA NDC Directory<br />
<br />
== ActivityLog API ==<br />
The [[ActivityLog API Subsystem|Activity Log subsystem]] allows you to view a log of touchscreen events<br />
=== [[ActivityLog API Subsystem#read|Read]] ===<br />
Read entries out of the log<br />
=== [[ActivityLog API Subsystem#add|Add]] ===<br />
Add entries to the log<br />
<br />
== TODO ==<br />
* <strike>assign api</strike><br />
* <strike>caregiver api</strike><br />
* carenote api<br />
* configure api<br />
* device api<br />
* <strike>history api</strike><br />
* log api<br />
* media api<br />
* medication api<br />
* message api<br />
* pin api<br />
* resident api<br />
* rule api<br />
* system api<br />
* activitylog api<br />
* notification api<br />
* calendar api<br />
<br />
= Other Resources =<br />
* [https://github.com/ngharo/gc-javascript-api Experimental JavaScript library]</div>Nghhttps://help.grandcare.com/index.php?title=Medications&diff=4870Medications2013-11-19T19:52:57Z<p>Ngh: manual medication entry fixes</p>
<hr />
<div>__NOTOC__ [[File:MedList.png|right|frame|Medication List]]<br />
<table><br />
<tr><td valign="top">[[File:MedicationIcon.png|left]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br />
You can add your loved one's medications to the system, so that the system can remind your loved one when it's time to take it. You can [[Medication Rules|set rules]] to notify you or other caregivers based on med compliance. There are a few steps that must be taken before the reminders can begin:<br />
* Add the medications that your loved one takes to the system<br />
* [[Medication Schedules|Add the schedule]] for when each medication should be taken<br />
<!-- * Configure the [[Medication Dispensers|medication dispenser]], if your loved one has one (usually done by your installer) --><br />
* Set how the [[Medication Reminders|reminders]] will be triggered</td></tr><br />
</table><br /><br />
<br />
This help screen provides information about how to ''add the medications''. This is a task typically done by caregivers, or loved ones who are relatively independent. If done at the Touchscreen, it requires knowing the System PIN. If done remotely, through the Care Menu, it requires a [[Adding Users, Caregivers and Known Callers|user account for the Online Care Portal]].<br /><br /><br />
<br />
[[File:MedicationLookup.png|right|frame|Medication Lookup Screen]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding a Medication</h3><br />
There are two different ways to add medications to your loved one's system. One way is to enter the medications directly from your loved one's touchscreen. The other option is to enter the medications remotely from an Internet-connected computer, through the [[Care Menu|Care Menu]]. You can use the method that you prefer or find more convenient. You may enter some schedules using one method, and others using the other method. As far as the system is concerned, they are equivalent.<br /><br />
<br />
==== 1. Add the Medication at the Touchscreen ====<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press the "Add Medication" button<br />
* You have two choices:<br /><br /><br />
<br />
'''''Search for the medication in a database:'''''<br />
* Enter either the brand name of the drug (e.g. Synthroid), or the generic name (e.g. Levothyroxine), or the NDC code if you have it (sometimes it is listed on the prescription label)<br />
* Press the "Search" button<br />
* Select the medication from the list of choices<br />
* Don't worry if any of the information about the medication you selected doesn't match your loved one's medication. You will be able to overwrite any of the information.<br /><br /><br />
<br />
'''''Enter the medication information yourself:'''''<br />
* Press the "Skip Lookup/Manual Entry" button<br /><br /><br />
* Enter or change any of the information displayed (only fields that are highlighted are required)<br />
* Press the "Next" button to advance through the screens<br />
* On the final screen, you can begin to enter the [[Medication Schedules|schedule]] for when to take the medication<br />
* Press the "Save" button when you are done<br /><br /><br />
<br />
==== 2. Add the Medication Through the Care Menu ====<br />
Adding a medication from the [[Care Menu|Care Menu]] is very similar to adding it from the touchscreen. If you enter the medication from the [[Care Menu|Care Menu]], you can do it from any location, using any computer that is connected to the internet. To add a medication:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Medication" icon<br />
* Click the "New Medication" button<br />
* The rest is similar to the directions for entering medications from the touchscreen. Click the "Submit" button to save your entry.<br /><br /><br />
<br />
[[File:MedicationDetails.png|right|frame|Medication Details]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Editing a Medication</h3><br />
To edit a medication:<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the medication that you want to edit<br />
* Press the "Edit Medication" button<br />
* Change any information you need to change, then press the "Next" button, until you are finished<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Deleting a Medication</h3><br />
When you delete a medication, any schedules associated with it will be deleted automatically, so you will not need to do that. The record of when the medication was and wasn't taken in the past will be kept. To delete a medication:<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the medication that you want to delete<br />
* Press the "Delete Medication" button<br />
* Press the "Yes" button to confirm that you want to delete the medication<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Viewing a Medication</h3><br />
Your loved one can view medication details from the touchscreen [[Touchscreen Main Menu|Main Menu]].<br />
To view a medication:<br />
* At the Touchscreen, press the "Main Menu" icon to display the menu<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the medication that you want to view<br />
* Press the "Close" button when you are finished<br /><br /><br />
<br />
<small>[[Media:Medications.pdf|PDF Format]]</small><br /><br /><br />
<div style="text-align: right;"><small>GC-01-OUM-0008 Rev C</small></div></div>Nghhttps://help.grandcare.com/index.php?title=Internal_Debugging_Javascript_on_XULRunner&diff=4624Internal Debugging Javascript on XULRunner2013-08-26T16:58:17Z<p>Ngh: Created page with "Run XULRunner with -jsconsole argument. e.g. edit .xinitrc and add this argument to it's launch line. Switch between open windows with CTRL+t, [p|n]. CTRL+t being command m..."</p>
<hr />
<div>Run XULRunner with -jsconsole argument. e.g. edit .xinitrc and add this argument to it's launch line.<br />
<br />
Switch between open windows with CTRL+t, [p|n]. CTRL+t being command mode, p = previous and n = next.</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GC_Documentation&diff=4623Internal GC Documentation2013-08-26T15:55:11Z<p>Ngh: </p>
<hr />
<div>* [[Creating a Bootable GCLinux Loading Stick]]<br />
* [[GC Recovery]]<br />
* [[Building GCLinux Packages]]<br />
* [[Linux Event Snooping]]<br />
* [[GCAPI|Como API]]<br />
* [[GCManage API|GCManage API]]<br />
* [[Ndc|National Drug Code Documentation]]<br />
* [[Installing Apache SSL Certs]]<br />
* [[Configuring Postfix]]<br />
* [[Configuring munin-node]]<br />
* [[GCProtected::MySQL Replication|MySQL Replication]]<br />
* [[GCManage Server Setup]]<br />
* [[Debugging Javascript on XULRunner]]<br />
* [[Sandbox]]</div>Nghhttps://help.grandcare.com/index.php?title=Internal_ActivityLog_API_Subsystem&diff=4112Internal ActivityLog API Subsystem2013-07-18T19:21:38Z<p>Ngh: </p>
<hr />
<div><br />
The ActivityLog subsystem allows you to view and add activity log entries from a system via [[GCAPI]]. Introduced in Como 4.4.0.<br />
= Operations =<br />
== read ==<br />
Reads entries out of the activity log matching your parameters or all if none specified<br />
=== Parameters ===<br />
* ''id'' - [optional] log entry ID<br />
* ''key'' - [optional]<br />
* ''value'' - [optional]<br />
=== Results ===<br />
SUCCESS, returns back log entries<br />
==== json ====<br />
$ curl "http://10.100.1.2/api/activitylog.php?op=read&id=1encoding=json&passcode=x<br />
{<br />
"gcapi": {<br />
"result": "SUCCESS",<br />
"activitylog": [<br />
{<br />
"id": "1",<br />
"key": "ui.module.slideshow.activate",<br />
"value": "messages",<br />
"datetime": "2013-06-03 13:21:33"<br />
}<br />
]<br />
}<br />
}<br />
<br />
== add ==<br />
Adds an entry to the activity log<br />
=== Parameters ===<br />
* ''key'' - required<br />
* ''value'' - required<br />
=== Results ===<br />
SUCCESS, returns back the new log entry<br />
==== json ====<br />
$ curl "http://10.100.1.2/api/activitylog.php?op=add&key=foo&value=bar&encoding=json&passcode=x<br />
{<br />
"gcapi": {<br />
"result": "SUCCESS",<br />
"activitylog": {<br />
"id": "125",<br />
"key": "foo",<br />
"value": "bar",<br />
"datetime": "2013-06-17 13:21:33"<br />
}<br />
}<br />
}</div>Nghhttps://help.grandcare.com/index.php?title=Internal_ActivityLog_API_Subsystem&diff=4111Internal ActivityLog API Subsystem2013-07-18T19:20:54Z<p>Ngh: Created page with " The ActivityLog subsystem allows you to view and add activity log entries from a system via GCAPI. Introduced in Como 4.4.0. = Operations = == read == Reads entries out ..."</p>
<hr />
<div><br />
The ActivityLog subsystem allows you to view and add activity log entries from a system via [[GCAPI]]. Introduced in Como 4.4.0.<br />
= Operations =<br />
== read ==<br />
Reads entries out of the activity log<br />
=== Parameters ===<br />
* ''id'' - [optional] log entry ID<br />
* ''key'' - [optional]<br />
* ''value'' - [optional]<br />
=== Results ===<br />
SUCCESS, returns back log entries<br />
==== json ====<br />
$ curl "http://10.100.1.2/api/activitylog.php?op=read&id=1encoding=json&passcode=x<br />
{<br />
"gcapi": {<br />
"result": "SUCCESS",<br />
"activitylog": [<br />
{<br />
"id": "1",<br />
"key": "ui.module.slideshow.activate",<br />
"value": "messages",<br />
"datetime": "2013-06-03 13:21:33"<br />
}<br />
]<br />
}<br />
}<br />
<br />
== add ==<br />
Adds an entry to the activity log<br />
=== Parameters ===<br />
* ''key'' - required<br />
* ''value'' - required<br />
=== Results ===<br />
SUCCESS, returns back the new log entry<br />
==== json ====<br />
$ curl "http://10.100.1.2/api/activitylog.php?op=add&key=foo&value=bar&encoding=json&passcode=x<br />
{<br />
"gcapi": {<br />
"result": "SUCCESS",<br />
"activitylog": {<br />
"id": "125",<br />
"key": "foo",<br />
"value": "bar",<br />
"datetime": "2013-06-17 13:21:33"<br />
}<br />
}<br />
}</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCAPI&diff=4110Internal GCAPI2013-07-18T19:11:22Z<p>Ngh: Stub for ActivityLog API</p>
<hr />
<div>GCAPI gives developers access to the core tools provided by a GCManage server and como systems. A variety of tasks can be performed by making simple web service calls.<br />
<br />
= Calling GCAPI =<br />
A basic call to GCAPI looks like this:<br />
http://[como-URL]/api/[api-subsystem].php?passcode=[my-passcode]&op=[operation]&encoding=[json|xml]<br />
<br />
The como URL and passcode are from the results of a [[GCManage API]] remote login call. The como URL is what GCManage determines is the path to the como system. This can either be proxied or the direct IP of the system. passcode is the authentication mechanism used by GCAPI -- it is a code generated every 24 hours by a system and reported to GCManage. subsystem names the subsystem you want to work on and operation defines the actual operation to perform. Each operation can have a number of other parameters that will be passed via other parameters in the URL.<br />
<br />
= Local Application Authentication =<br />
Applications may also want to call the API without an associated GCManage account. GrandCare will provide each application an "application key" that allows for a simple way to fetch the required passcodes. To do this, call the API via "localhost" using the following URL:<br />
http://[como-URL]/api/system.php?op=getpasscodes&appkey=[gc-provided-app-key]<br />
<br />
This will return the required passcodes for making authenticated calls to the API. See the section on the [[#System API|System API]] Subsystem for more information about the [[#getpasscodes|getpasscodes]] API call.<br />
<br />
= Results From GCAPI =<br />
The response from GCAPI will either be encoded in JSON or XML, depending on the requested encoding. By default the response will be encoded in XML.<br />
<br />
== XML Results ==<br />
By default, GCAPI responds to commands by returning an XML document. Here is the most basic success result:<br />
<br />
<gcapi><br />
<result>SUCCESS</result><br />
</gcapi><br />
<br />
The root XML element for all GCAPI results is gcapi. The other always present element is result, which contains either SUCCESS or FAILURE, depending on whether the call succeeded or not. A failure response also contains the fail-message element, which gives the reasons for the failure. For example:<br />
<br />
<gcapi><br />
<result>FAILURE</result><br />
<fail-message>Invalid credentials for API call</fail-message><br />
</gcapi><br />
<br />
This result would occur if invalid credentials were supplied during the GCAPI call.<br />
<br />
== JSON Results ==<br />
GCAPI can also respond by returning a JSON object. Here is the most basic success result:<br />
<br />
{<br />
"gcapi": {<br />
"result": "SUCCESS"<br />
}<br />
}<br />
<br />
A failure encoded in JSON looks like:<br />
<br />
{<br />
"gcapi": {<br />
"result": "FAILURE",<br />
"fail-message": "Invalid credentials for API call"<br />
}<br />
}<br />
<br />
= API Subsystems =<br />
== History API ==<br />
The [[History API Subsystem|History subsystem]] allows you to fetch ADL and wellness data from a system. Most of the operations take the same parameters and return different data.<br />
<br />
See [[History API Subsystem|documentation]] for details or click an specific History operation below<br />
=== [[History API Subsystem#bp|Blood Pressure]] ===<br />
Fetches blood pressure sensor history from the system<br />
=== [[History API Subsystem#weight|Weight Scale]] ===<br />
Fetches scale history from the system<br />
=== [[History API Subsystem#temp|Temperature Sensor]] ===<br />
Fetches temperature sensor history from the system<br />
=== [[History API Subsystem#bed|Bed Sensor]] ===<br />
Fetches bed sensor history from the system<br />
=== [[History API Subsystem#oxi|Oximeter]] ===<br />
Fetches oximeter history from the system<br />
=== [[History API Subsystem#motion|Motion]] ===<br />
Fetches motion sensor history from the system<br />
=== [[History API Subsystem#gluc|Glucometer]] ===<br />
Fetches glucometer history from the system<br />
=== [[History API Subsystem#door|Door Sensor]] ===<br />
Fetches door sensor history from the system<br />
=== [[History API Subsystem#cid|Caller ID]] ===<br />
Fetches caller ID history from the system<br />
<br />
== Assign API ==<br />
The [[Assign API Subsystem|Assign subsystem]] allows you to assign and delete wellness readings from a system.<br />
<br />
See [[Assign API Subsystem|documentation]] for details or click an specific Assign operation below<br />
=== [[Assign API Subsystem#assign|Assign Reading]] ===<br />
Assigns a wellness reading to a resident<br />
=== [[Assign API Subsystem#delete|Delete Reading]] ===<br />
Marks a wellness reading as deleted<br />
<br />
== Caregiver API ==<br />
The [[Caregiver API Subsystem|Caregiver subsystem]] allows you to create, read, update, and delete caregivers from a system.<br />
<br />
See [[Caregiver API Subsystem|documentation]] for details or click an specific Caregiver operation below<br />
=== [[Caregiver API Subsystem#create|Create]] ===<br />
Create a caregiver<br />
=== [[Caregiver API Subsystem#read|Read]] ===<br />
Reads a single caregiver or all caregivers<br />
=== [[Caregiver API Subsystem#update|Update]] ===<br />
Updates an existing caregiver<br />
=== [[Caregiver API Subsystem#delete|Delete]] ===<br />
Deletes an existing caregiver<br />
<br />
== Medication API ==<br />
The [[Medication API Subsystem|Medication subsystem]] allows you to manage medication and schedules from a system.<br />
<br />
See [[Medication API Subsystem|documentation]] for details or click an specific Medication operation below<br />
=== [[Medication API Subsystem#createPrescription|Create Prescription]] ===<br />
Create a prescription<br />
=== [[Medication API Subsystem#readPrescription|Read Prescription]] ===<br />
Reads a single prescription or all prescriptions<br />
=== [[Medication API Subsystem#updatePrescription|Update]] ===<br />
Updates an existing prescription<br />
=== [[Medication API Subsystem#deletePrescription|Delete]] ===<br />
Deletes an existing prescription<br />
=== [[Medication API Subsystem#storePrescriptionPic|Store Picture]] ===<br />
Stores a picture for a prescription<br />
<br />
=== [[Medication API Subsystem#createSchedule|Create Prescription Schedule]] ===<br />
Create a prescription schedule<br />
=== [[Medication API Subsystem#readSchedule|Read Prescription Schedule]] ===<br />
Reads a single prescription schedule or all prescription schedules<br />
=== [[Medication API Subsystem#updateSchedule|Update Prescription Schedule]] ===<br />
Updates an existing prescription schedule<br />
=== [[Medication API Subsystem#deleteSchedule|Delete Prescription Schedule]] ===<br />
Deletes an existing prescription schedule<br />
=== [[Medication API Subsystem#setCompliance|Set Compliance]] ===<br />
Set compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#checkCompliance|Check Compliance]] ===<br />
Check compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#backfillCompliance|Backfill Compliance]] ===<br />
Backfill compliance on an existing prescription schedule<br />
=== [[Medication API Subsystem#RxLookup|Lookup Rx]] ===<br />
Finds Rx via FDA NDC Directory<br />
<br />
== ActivityLog API ==<br />
The [[ActivityLog API Subsystem|Activity Log subsystem]] allows you to view a log of touchscreen events<br />
=== [[ActivityLog API Subsystem#read|Read]] ===<br />
Read entries out of the log<br />
=== [[ActivityLog API Subsystem#add|Add]] ===<br />
Add entries to the log<br />
<br />
== TODO ==<br />
* <strike>assign api</strike><br />
* <strike>caregiver api</strike><br />
* carenote api<br />
* configure api<br />
* device api<br />
* <strike>history api</strike><br />
* log api<br />
* media api<br />
* medication api<br />
* message api<br />
* pin api<br />
* resident api<br />
* rule api<br />
* system api<br />
<br />
= Other Resources =<br />
* [https://github.com/ngharo/gc-javascript-api Experimental JavaScript library]</div>Nghhttps://help.grandcare.com/index.php?title=System_Alerts&diff=3885System Alerts2013-07-03T20:04:01Z<p>Ngh: Created page with "GCManage periodically checks to see if a system is still online. System UP and Down notifications get sent to the following contacts: * Email attached to the Group * Email at..."</p>
<hr />
<div>GCManage periodically checks to see if a system is still online. System UP and Down notifications get sent to the following contacts:<br />
* Email attached to the Group<br />
* Email attached to the Distributor<br />
* Global admin email address found under Server Settings on GCManage.</div>Nghhttps://help.grandcare.com/index.php?title=Internal_Building_GCLinux_Packages&diff=3679Internal Building GCLinux Packages2013-06-19T16:10:44Z<p>Ngh: /* Notes */</p>
<hr />
<div>* Extract the source to /usr/src<br />
tar xfv foobar-1.3.2.tar.gz -C /usr/src<br />
* Navigate to your directory<br />
cd /usr/src/foobar-1.3.2<br />
* Use /usr as your configure script prefix<br />
./configure --prefix=/usr<br />
* Build the source<br />
make<br />
* '''Critical Step''': Install the source into a temporary directory<br />
mkdir /tmp/foobar<br />
make DESTDIR=/tmp/foobar install<br />
* Navigate to your temp directory and tar it up<br />
cd /tmp/foobar<br />
tar czf gc-foobar-1.3.2.tar.gz *<br />
* You now have a tarball ''gc-foobar-1.3.2.tar.gz'' that can be extracted to the root on GC boxes<br />
On a system you want to install the package:<br />
<br />
tar xfv gc-foobar-1.3.2.tar.gz -C /<br />
<br />
=Notes=<br />
Make sure to make install any dependencies using the same $DESTDIR temporary directory you've created.</div>Nghhttps://help.grandcare.com/index.php?title=Internal_Configuring_Postfix&diff=3673Internal Configuring Postfix2013-06-13T21:39:13Z<p>Ngh: </p>
<hr />
<div>All servers deliver mail through '''gcmmail.grandcare.com'''.<br />
note: it's easiest to choose Satellite when prompted during apt install<br />
<br />
Gather the public IP address of the server you're configuring mail on.<br />
<br />
# Login to gcmmail.grandcare.com<br />
## Add $IPAddress/32 to the ''mynetworks'' directive found in ''/etc/postfix/main.cf''<br />
## Restart postfix<br />
# Login to your $server<br />
## Change the ''relayhost'' directive to ''gcmmail.grandcare.com''<br />
## Restart postfix<br />
## Test configuration<br />
# requires mailutils<br />
<br />
mailcmd=mail<br />
echo "Hello World" | $mailcmd -s 'test' my@emailaddress.tld<br />
<br />
<small>note: you can just use mail instead of $mailcmd, I had to do this to get around mod_security on this webserver</small></div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3379Internal GCManage Server Setup2013-05-06T16:14:13Z<p>Ngh: </p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
* Make changes to /var/gcmanage/etc/gcmanage.ini including SMS provider credentials<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
* Edit /var/gcmanage/etc/vpn.ini<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]<br />
<br />
== Document Sensitive Data ==<br />
* Create a new entry in the password store with login credentials<br />
** Attach /etc/openvpn/ClientCA/*.key files<br />
** Attach /var/gcmanage/etc/gnupg<br />
** Attach any Apache SSL keys<br />
<br />
== Setup Munin Monitoring ==<br />
Refer to docs: [[Configuring munin-node]]<br />
<br />
== Setup MySQL Replication ==<br />
If reporting is necessary, refer to docs: [[GCProtected::MySQL_Replication]]</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3378Internal GCManage Server Setup2013-05-06T16:13:53Z<p>Ngh: </p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
* Make changes to /var/gcmanage/etc/gcmanage.ini including SMS provider credentials<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
* Edit /var/gcmanage/etc/vpn.ini<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
* Make changes to /var/gcmanage/etc/gcmanage.ini including SMS provider credentials<br />
<br />
== Document Sensitive Data ==<br />
* Create a new entry in the password store with login credentials<br />
** Attach /etc/openvpn/ClientCA/*.key files<br />
** Attach /var/gcmanage/etc/gnupg<br />
** Attach any Apache SSL keys<br />
<br />
== Setup Munin Monitoring ==<br />
Refer to docs: [[Configuring munin-node]]<br />
<br />
== Setup MySQL Replication ==<br />
If reporting is necessary, refer to docs: [[GCProtected::MySQL_Replication]]</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3377Internal GCManage Server Setup2013-05-03T21:45:08Z<p>Ngh: </p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
* Make changes to /var/gcmanage/etc/gcmanage.ini including SMS provider credentials<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
* Edit /var/gcmanage/etc/vpn.ini<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
* Make changes to /var/gcmanage/etc/gcmanage.ini including SMS provider credentials<br />
<br />
== Document Sensitive Data ==<br />
* Create a new entry in the password store with login credentials<br />
** Attach /etc/openvpn/ClientCA/*.key files<br />
** Attach /var/gcmanage/etc/gnupg<br />
** Attach any Apache SSL keys<br />
<br />
== Setup Munin Monitoring ==<br />
Refer to docs: [[Configuring munin-node]]<br />
<br />
== Setup MySQL Replication ==<br />
If reporting is necessary, refer to docs: [[GCProtected::MySQL_Replication]]</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3376Internal GCManage Server Setup2013-05-03T18:24:41Z<p>Ngh: </p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
* Edit /var/gcmanage/etc/vpn.ini<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
* Make changes to /var/gcmanage/etc/gcmanage.ini including SMS provider credentials<br />
<br />
== Document Sensitive Data ==<br />
* Create a new entry in the password store with login credentials<br />
** Attach /etc/openvpn/ClientCA/*.key files<br />
** Attach /var/gcmanage/etc/gnupg<br />
** Attach any Apache SSL keys<br />
<br />
== Setup Munin Monitoring ==<br />
Refer to docs: [[Configuring munin-node]]<br />
<br />
== Setup MySQL Replication ==<br />
If reporting is necessary, refer to docs: [[GCProtected::MySQL_Replication]]</div>Nghhttps://help.grandcare.com/index.php?title=GCProtected::MySQL_Replication&diff=3375GCProtected::MySQL Replication2013-05-03T18:23:16Z<p>Ngh: </p>
<hr />
<div>--[[User:Ngh|Ngh]] ([[User talk:Ngh|talk]]) 13:23, 3 May 2013 (CDT) Work in progress<br />
<br />
GCManage servers are replicated down to Intranet.<br />
<br />
Current status:<br />
<br />
{| class="wikitable" style="text-align: center;"<br />
|+Replication status<br />
|- style="font-weight: bold"<br />
|Master server<br />
|replication target db<br />
|slave mysqld port<br />
|-<br />
|gcmanage.grandcare.com<br />
|gcmanage_db<br />
|3306<br />
|-<br />
|nz.gc-manage.com<br />
|gcmanage_db<br />
|3307<br />
|-<br />
|livhome.gc-manage.com<br />
|gcmanage_db<br />
|3308<br />
|}</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GC_Documentation&diff=3374Internal GC Documentation2013-05-03T18:11:30Z<p>Ngh: </p>
<hr />
<div>* [[Creating a Bootable GCLinux Loading Stick]]<br />
* [[GC Recovery]]<br />
* [[Building GCLinux Packages]]<br />
* [[Linux Event Snooping]]<br />
* [[GCAPI|Como API]]<br />
* [[GCManage API|GCManage API]]<br />
* [[Ndc|National Drug Code Documentation]]<br />
* [[Installing Apache SSL Certs]]<br />
* [[Configuring Postfix]]<br />
* [[Configuring munin-node]]<br />
* [[GCProtected::MySQL Replication|MySQL Replication]]<br />
* [[GCManage Server Setup]]<br />
* [[Sandbox]]</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3373Internal GCManage Server Setup2013-05-03T18:09:11Z<p>Ngh: /* Document Sensitive Data */</p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
* Edit /var/gcmanage/etc/vpn.ini<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
* Make changes to /var/gcmanage/etc/gcmanage.ini including SMS provider credentials<br />
<br />
== Document Sensitive Data ==<br />
* Create a new entry in the password store with login credentials<br />
** Attach /etc/openvpn/ClientCA/*.key files<br />
** Attach /var/gcmanage/etc/gnupg<br />
** Attach any Apache SSL keys</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3372Internal GCManage Server Setup2013-05-03T18:06:24Z<p>Ngh: </p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
* Edit /var/gcmanage/etc/vpn.ini<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
* Make changes to /var/gcmanage/etc/gcmanage.ini including SMS provider credentials<br />
<br />
== Document Sensitive Data ==<br />
* Create a new entry in the password store with login credentials<br />
** Attach /etc/openvpn/ClientCA/*.key files<br />
** Attach /root/.gnupg files<br />
** Attach any Apache SSL keys</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3371Internal GCManage Server Setup2013-05-03T17:54:02Z<p>Ngh: </p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
<br />
== Document Sensitive Data ==<br />
* Create a new entry in the password store with login credentials<br />
** Attach /etc/openvpn/ClientCA/*.key files<br />
** Attach /root/.gnupg files<br />
** Attach any Apache SSL keys</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3370Internal GCManage Server Setup2013-05-03T17:53:34Z<p>Ngh: </p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]<br />
<br />
== Finalize GCManage Installation ==<br />
* Turn off GCManage maintenance mode<br />
* Upload latest Como production full installer<br />
* Create and set default distributor under settings<br />
<br />
== Document Sensitive Data ==<br />
* Create a new entry in the password store with login credentials<br />
** Attach /etc/openvpn/ClientCA/*.key files<br />
** Attach /root/.gnupg files</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3369Internal GCManage Server Setup2013-05-03T17:48:46Z<p>Ngh: /* Configure Backup */</p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
Refer to docs: [[Configuring BackupPC Client]]</div>Nghhttps://help.grandcare.com/index.php?title=Internal_GCManage_Server_Setup&diff=3368Internal GCManage Server Setup2013-05-03T17:48:20Z<p>Ngh: </p>
<hr />
<div>= Preparation =<br />
* Verify requirements<br />
** Two IP addresses<br />
* Do an ''apt-get update'' and ''dist-upgrade'' before doing anything.<br />
<br />
= Install GCManage Release =<br />
* Upload latest production release from [[buildmgr]]<br />
* untar release and run ''install-gcmanage'' script as root<br />
** While installing, check out the [https://docs.google.com/a/grandcare.com/spreadsheet/ccc?key=0AiSPV8VnEuBvdFBUMFdJRktNbU1zOWRhWkxSd3FnNHc#gid=0|VPN subnet allocation spreadsheet] and add new unique subnets for client and management VPNs. We'll refer to these later.<br />
* When [[Configuring Postfix|postfix]] prompts for server type, choose Satellite option and ''gcmmail.grandcare.com'' as the SMTP relay.<br />
* Eventually you will be prompted for SSL certificate information. Details here are not important (self-signed cert).<br />
<br />
= Post GCM Install Tasks =<br />
== Configure OpenVPN ==<br />
* Edit ''/etc/openvpn/server-*.conf''.<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet. Increment each subnet per config.<br />
* Edit ''/etc/openvpn/management.conf''<br />
** Change the '''local''' value with the secondary IP address and the '''server''' subnet to the next available management subnet.<br />
** Also change the route pushed to the subnet covering the four client subnets<br />
# example<br />
push "route 10.100.32.0 255.255.252.0"<br />
* Edit ''/etc/openvpn/ClientCA/keys/000-client.conf'' and make changes to the remote hostname if necessary. Usually vpn01.foobar.com.<br />
* Restart openvpn and verify tun0 through tun4 interfaces are UP.<br />
<br />
== Configure and test postfix ==<br />
Refer to docs: [[Configuring Postfix]]<br />
<br />
== Install Apache SSL Cert ==<br />
Refer to docs: [[Installing Apache SSL Certs]]<br />
<br />
== Configure Backup ==<br />
* Copy the backuppc public key<br />
mkdir /root/.ssh<br />
echo ssh-dss 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 backuppc@backuppc >> /root/.ssh/authorized_keys</div>Nghhttps://help.grandcare.com/index.php?title=Internal_Configuring_BackupPC_Client&diff=3367Internal Configuring BackupPC Client2013-05-03T17:47:58Z<p>Ngh: Created page with "Add the ssh public key to /root/.ssh/authorized_keys on your target system. echo ssh-dss AAAAB3NzaC1kc3MAAACBAIZa+/rhxbZf3HAVshhy1p12oQaQCB5i6pV5doOfF/t9oc8MOz75IuEjTbu3VWWw..."</p>
<hr />
<div>Add the ssh public key to /root/.ssh/authorized_keys on your target system.<br />
<br />
echo ssh-dss 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 backuppc@backuppc >> /root/.ssh/authorized_keys<br />
<br />
Login to BackupPC server and verify passwordless ssh<br />
root@backuppc:/etc/openvpn# su - backuppc<br />
backuppc@backuppc:~$ ssh root@$host<br />
The authenticity of host '$host' can't be established.<br />
RSA key fingerprint is 22:33:a7:07:11:71:f7:40:d1:60:xx:xx:xx:xx.<br />
Are you sure you want to continue connecting (yes/no)? yes<br />
Warning: Permanently added '$host' (RSA) to the list of known hosts.<br />
Last login: Mon Aug 27 13:57:52 2012 from 10.200.1.10<br />
<br />
Add new your new host to BackupPC webUI and start a full backup to verify configuration.</div>Nghhttps://help.grandcare.com/index.php?title=Internal_Configuring_Postfix&diff=3366Internal Configuring Postfix2013-05-03T17:21:38Z<p>Ngh: </p>
<hr />
<div>All servers deliver mail through '''gcmmail.grandcare.com'''.<br />
<br />
Gather the public IP address of the server you're configuring mail on.<br />
<br />
# Login to gcmmail.grandcare.com<br />
## Add $IPAddress/32 to the ''mynetworks'' directive found in ''/etc/postfix/main.cf''<br />
## Restart postfix<br />
# Login to your $server<br />
## Change the ''relayhost'' directive to ''gcmmail.grandcare.com''<br />
## Restart postfix<br />
## Test configuration<br />
# requires mailutils<br />
<br />
mailcmd=mail<br />
echo "Hello World" | $mailcmd -s 'test' my@emailaddress.tld<br />
<br />
<small>note: you can just use mail instead of $mailcmd, I had to do this to get around mod_security on this webserver</small></div>Ngh