===Adding a Device===
In order for the device to send readings to the GrandCare system, it must be configured on the system.
* [[Logging In|Log in to the Online Care Portal]]
* Open the [[Care Menu|Care Menu]]
* Open the appropriate module
:* For motion, door, and bed sensors, open the [[Care Menu#Activity|Activity]] module
:* For action buttons, open the [[Care Menu#Notifications|Notifications]] module
* Click the "Add New Device" button
* Enter a Location and Description for the device
* Select the proper device from the drop-down selection list (For Door sensors choose the option that includes the words "internal contact." External contact is for use with pressure mats.)
* Click the "Next" button
* Enter the device Serial Number (found on a sticker on the bottom of the device) - Enter the complete number, including any tiny numbers preceding the full-size numbers
* Click the "Finish" button 
{| class="wikitable"
|-
|Note: Some motion sensors have a setting jumper in them for FIX/VAR mode. If that's the case, set the jumper to FIX. This sets a fixed 180-second check-in time with the antenna, which works best with the system software. 
Note: For large installations with substantial distance between the sensor and transceiver, you can boost the signal with a repeater.
|}
 

===Additional Information===
* [[Inovonics Antenna Configuration|How to add and configure the Inovonics Antenna]]
* [[Motion Sensors|How to use Motion Sensors, add rules, view readings, etc.]]
* [[Door Sensors|How to use Door Sensors, add rules, view readings, etc.]]
* [[Bed and Chair Sensors|How to use Bed and Chair Sensors, add rules, view readings, etc.]]
* [[Action Buttons|How to use Action Buttons, add rules, view button history, etc.]]
* [[Battery Tips for Sensors|Battery Tips for Sensors]]
 
 
<div style="text-align: right; margin:5px;"></div>

Blood Pressure Monitor

2019-02-18T16:07:03Z

Sfeldstein: /* Through the Touchscreen Setup Wizard */

__NOTOC__
[[File:BP-Monitor.png|400px|thumb|right|frame|A&D UA-767PBT Blood Pressure Monitor]]
[[File:BPMeasurement.png|400px|thumb|right|frame|Taking a Blood Pressure Reading]]
 
A blood pressure monitor can be added to the system to record blood pressure readings. The blood pressure monitor is battery-operated and Bluetooth-enabled to communicate wirelessly with the system. 

Caregivers can log onto the [[Online Care Portal]] to view [[Reports|Health Reports]] and to set up custom [[Wellness Notifications and Acknowledgements]]. 

Residents can view their own health readings by using the [[Wellness|"Wellness" Button]] on the Touchscreen. 
 

==Taking a Blood Pressure Reading==
Follow all manufacturer-provided directions for setting up and using the blood pressure monitor, including battery installation, taking accurate readings, and device care. 
 
'''Once the reading has been taken, it will be sent to the system automatically, and a wellness reading acknowledgement will appear on the screen.''' 
 

===Supported Models===
 
There may be more than one model that can be used with your system. Use the manufacturer’s directions that came with the device to identify the model you have. 
 
===Identifying the Device Model===
:Each blood pressure monitor displays its model number on the front face of the device. 
:* A&D UA-767PBT
:* A&D UA-767PBT-Ci

 
==Adding a Blood Pressure Device to the System==
All [[Wellness Devices]] require a [[Bluetooth Antenna |Bluetooth Antenna]] to communicate with the touchscreen. These devices must be added through the [[Setup Wizard]] on the touchscreen. 
 
===Through the Touchscreen Setup Wizard===
:The first time you turn on a new system, the [[Setup Wizard]] will start automatically and guide you through setting up your [[Wellness Devices]]. '''This is the only way to add Bluetooth health devices'''. 
:If you are adding a device to an already configured system, see the [[Setup Wizard]] page for instructions on re-starting the Wizard. 
 



:<big>'''Manually Pairing the A&D UA-767PBT-Ci Blood Pressure Monitor'''</big>
:The A&D UA-767PBT-Ci blood pressure monitor requires an additional step to complete pairing of the device.
 
:# At the Touchscreen, touch the [[Settings Button| "Settings" Button]].
:# Enter the [[Touchscreen PINs|System PIN]].
:# Touch the "Devices" button.
:# Touch the Blood Pressure Monitor in the Devices list - the Blood Pressure Monitor Details Screen will appear.
:# Touch the "Pair Device" button.
:# Follow the directions on the screen: Press and hold the power button on the device until "uPr" appears, then release the power button.
:# Press and release the power button again.
:# The device will display "End" and turn off.
:# Remove, then reinstall the batteries into the device.
:# The device will now show "Pr" on the display.
:# Touch the "OK" button on the touchscreen to start pairing.
:# Wait while it pairs - you will see a Success Message when pairing is complete. 
 

===Troubleshooting===
 
If you are having trouble adding the blood pressure device to the system.
 
:* Make sure you have the [[Bluetooth Antenna]] set up correctly.
:* Make sure you have entered the device Serial Number and Bluetooth ID correctly.
:* Make sure you have selected the correct device type and model.
:* Make sure that this blood pressure monitor is not configured on any other systems in Bluetooth range.
:* If using the UA-767PBT-Ci model, try doing the pairing steps again.

2018-10-01T16:11:36Z

Sfeldstein:

__NOTOC__
<table>
<tr><td>[[File:WellnessIcon.png|left]]</td>
<td>
Many people have to take regular wellness readings to manage chronic health conditions. Whether it’s diabetes, hypertension, CHF, or COPD, GrandCare’s wireless health devices can help. GrandCare can remind seniors to take the required readings. And it can alert caregivers if the readings have–or have not–been taken. It can also alert caregivers if the readings are problematic.</td></tr>
</table> 

==Health Device Options==
[[Wellness Devices|Wellness devices]] such as blood pressure monitor, ear thermometer, glucometer, pulse oximeter, and weight scale record readings and store them on the system located in the resident's home. These health devices are all battery-operated and wireless. Note: All health devices must be added using the [[Setup Wizard|Setup Wizard]]. You no longer add them in the Care Menu. After that, they automatically send vitals readings, as they're taken, directly to the system. Seniors can view their own vitals on their touchscreen, by pressing the [[Wellness|Wellness Button]]. Family and professional caregivers access readings, graphs, and reports using the [[Care Menu|Care Menu]], accessed through the [[Care Portal|Care Portal]]. They can [[Logging In|log in]], view data, access graphs and reports, and set up rules for reminders and notifications. 
 

* [[Blood Pressure Monitor|Blood Pressure Monitor]]
:: - Residents take their blood pressure and pulse, which are transmitted automatically to the Touchscreen system
* [[Ear Thermometer|Ear Thermometer]]
:: - Residents take their temperature, which is transmitted automatically to the Touchscreen system
* [[Glucometer|Glucometer]]
:: - Residents measure their blood glucose, and then push one button to transmit the reading to the Touchscreen system
* [[Pulse Oximeter|Pulse Oximeter]]
:: - Residents measure their pulse and blood oxygen, and the readings are transmitted automatically to the Touchscreen system
* [[Weight Scale|Weight Scale]]
:: - Residents weight themselves in Kilograms or Pounds, and the reading is transmitted automatically to the Touchscreen system
* [[Reports|Health Reports]]
:: - Readings for a specified time period and device can be downloaded for printing, useful for taking to appointments
 

==Related Information==
* [[Wellness Devices|Wellness Devices]]
* [[Wellness Notifications and Acknowledgements|Wellness Notifications and Acknowledgements]]
* [[Wellness Options|Wellness Options]]
* [[Assessments|Health Assessments]]

Group Check-in

2018-10-01T16:10:54Z

Sfeldstein:

__NOTOC__
[[File:ActivateGroupCheckinScreen.jpg|thumb|right|500px|Group Settings]]
==Overview==
By activating the Group Check-In feature for a [[Groups|Group]], each system in the [[Groups|Group]] will have a Check-In button on the touchscreen. Residents use this Check-In button by pressing it during a designated time range each day. Using the Online Care Portal, the community's care staff can see who has and has not checked in, and follow up accordingly.

'''NOTE''': Activating the Group Check-In feature will replace any [[On-Screen_Action_Button|On-Screen Action Buttons]] that may have been configured for all systems in the group.

==Activating the Check-In Feature for the Group==
To activate the Check-In button feature for a Group:
* Login to the [[Online Care Portal|Online Care Portal]]
* Select the Group
* Click the '''Edit''' button
* Scroll down toward the bottom of the Edit screen
* Check the '''Enable Check-ins for all accounts in this group''' setting
* Specify the time range during which the Check-in button is activated and visible, and check-ins must occur
* Click the '''Save Group''' button

[[File:CheckInButton1.jpg|right|frame|Check-In Button]]
==Checking In==
The Check-In button appears on all the system touchscreens in the Group. It appears only during the time range specified in the Group settings. To check in:
* The Residents touches the Check-In button
* A message appears on the touchscreen, saying "Check-in" button was pressed
* The button will disappear from the screen until the next day
* If the Resident doesn't press the button, it will disappear from the screen at the end of the time range specified in the Group settings

==Viewing Check-In Status for the Group==
[[File:Group-AccountCheckInStatus.jpg|right|frame|Check-In-Status]]
Caregiving staff can see who has or has not checked in that day. To view check-ins:
* Login to the [[Online Care Portal|Online Care Portal]]
* Select the Group
* Scroll to the bottom of the Group screen
* A pie chart shows the percentage of Accounts that have checked in, have not checked in, and have their Accounts set to '''[[Away Mode|Away Mode]]'''
* Click the pie chart to see of listing of Accounts by check-in status.
* From the drop-down list, specify whether to see:
** Accounts that have checked in
** Accounts that have not checked in
** Accounts set to "Away"
** Accounts that have not checked in, but have been '''Cleared'''

==Clearing Accounts that Haven't Checked In==
[[File:CheckInStatus.jpg|right|frame|Clearing Accounts that have Not Checked In]]
After caregivers have followed up an account that hasn't checked-in, the status can be cleared for the day. To clear a Not Checked In status:
* Login to the [[Online Care Portal|Online Care Portal]]
* Select the Group
* Scroll to the bottom of the Group screen
* Click the pie chart to see of listing of Accounts by check-in status.
* From the drop-down list, select Accounts that have not checked in
* Click the '''Clear''' link for the appropriate Accounts

2018-09-11T14:11:31Z

Sfeldstein:

[[File:Video_chat_doctor.png|200px|right|frame|Video Chat with a Healthcare Professional]]
'''GrandCare's Video Calling''' is a [[HIPAA|HIPAA-compliant]] video conferencing platform. These video calls are placed to the system directly through the Online Care Portal and are encrypted to protect privacy. Anyone who would like to have a video chat with the resident needs to be a [[Users|User]] on the [[Online Care Portal]].

==Making a Video Call==
You must be logged into the [[Online Care Portal]] in order to make, or to receive a video call. Make sure that your computer volume is not muted, and that you have a working microphone and web cam on your computer.

:<big>'''Before You Begin'''</big>
:<hr>
:For quality purposes, the Google Chrome web browser should be used for video calls. For calling on iOS devices, [[mobile|the mobile iOS app]] should instead be used.

:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.
:{| style="width:50%; background:#F9F0FF; margin:1.2em 0 6px 0; border:1px solid #a3b0bf;"
| style="text-align:left; color:#000;" |
<div style="font-size:100%; border:none; margin:0; padding:.1em; color:#000;">
'''Important:''' Without a webcam or audio connection the call will automatically fail. </div>
|}
 

:<big>'''Placing a Call from the Online Care Portal'''</big>
:<hr>
:# Log into the [[Online Care Portal]].
:# Select the appropriate Account.
:# Click the "Video Call" button.
:# This will initiate a call to the touchscreen.
:# If the resident does not answer, users with administrator roles may force the touchscreen to answer remotely.
 

:<big>'''Placing a Call from [[mobile|GrandCare Mobile]]'''</big>
:<hr>
:# Log into [[mobile|the mobile iOS app]] with the same credentials as the [[Online Care Portal]].
:# Select the appropriate Account.
:# Touch the "Video Call" button (if you have access to more than one GrandCare account).
:# This will initiate a call to the touchscreen.
:# If the resident does not answer, users with administrator roles may force the touchscreen to answer remotely.
 

==The Resident: Making a Video Call From the Touchscreen==
The resident uses the [[Video Call Button|"Video Call" button]] on the touchscreen to make a video call. The resident must then touch the name of the person they wish to call.

 
 

[[File:New GrandCare Video Calling.mp4|thumb]]