https://help.grandcare.com/api.php?action=feedcontributions&user=Eumhoefer&feedformat=atomGrandCare Systems - User contributions [en]2024-03-28T20:01:22ZUser contributionsMediaWiki 1.36.1https://help.grandcare.com/index.php?title=Optional_Display_Settings&diff=7132Optional Display Settings2018-01-15T19:29:16Z<p>Eumhoefer: Video outdated / incorrect information</p>
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<div>__NOTOC__ [[File:Touchscreen_options.png|400px|thumb|right|frame|Optional Display Settings]]<br />
===Overview===<br />
There are several settings that affect how features are displayed on both interactive and non-interactive systems. These settings can be left exactly as they are, or they can be changed to meet your loved one's preferences.<br /><br /><br />
<br />
===Changing the Settings===<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Touchscreen" button<br />
* Click the "Settings" gear button<br />
* Make the desired changes<br />
* Click the OK button to save<br /><br /><br />
<br />
===The Settings===<br />
'''Slide Show Timer''' - affects how long text-based slides in the digital slide show remain on the screen, for example the daily events slide, the weather forecast, the list of messages, etc.<br /><br /><br />
<br />
'''Screen Off Between''' - schedule the Touchscreen monitor to turn off automatically at bedtime. The sleeping system will continue to gather sensor information, and send alerts, even when the screen is dark. If your loved one typically goes to sleep about 10 at night and typically wakes up at 6 in the morning, you could have the screen turn off automatically at 10pm and turn on again the next morning at 6am. Just touch the screen if you want to wake it up for a few minutes. (Note that some of our interactive models also have on-off buttons for the display.)<br /><br /><br />
<br />
'''Banner Speed''' - sets the horizontal scrolling speed of the messages that display at the bottom of the screen.<br /><br /><br />
<br />
'''Scrolling Speed''' - sets the vertical scrolling speed for slides such as the news or nostalgia slides, which have more text than will fit on a single slide.<br /><br /><br />
<br />
'''Religion''' - sets what type of religious messages and holidays you would like to see on the touchscreen.<br /><br /><br />
<br />
'''Announce Time''' - When this box is checked, a pleasant voices announces the time on the hour.<br /><br /><br />
<br />
'''Hourly Chime''' - If set, the system rings out the hour, using one of three sounds – a cuckoo, a church bell-like gong, or a gong with chimes. You can click the Test button to hear a sample of the choices.<br /><br /><br />
<br />
'''Require PIN''' - Certain parts of touchscreen systems can be restricted to caregivers only. This is common in multi-resident facilities, to protect private care coordination notes, and health readings that have not yet been assigned to residents (after which they will be protected by the resident's PIN.) It is also common to restrict the system settings that are accessible at the touchscreen. If you check the Require PIN setting, then include a 4-digit PIN.<br /><br /><br />
<br />
===Tool Tips===<br />
If you forget what a particular setting does, simply position your mouse pointer over a label and a definition for the setting will appear.<br /><br /></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Burden_Scale_For_Family_Caregivers_(BSFC)&diff=7101Burden Scale For Family Caregivers (BSFC)2018-01-02T17:21:34Z<p>Eumhoefer: </p>
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<div>With this scale, valid assessment of subjective burden among family caregivers is possible all over Europe using the same questionnaire.<br />
<br />
==Background== <br />
<br />
The burden experienced by family caregivers is the most important caregiver-related<br />
variable in care at home of a chronically-ill person. The extent of subjective burden<br />
has significant impact on the emotional and physical health of the family caregiver,<br />
and even influences the mortality of spouse caregivers. It affects the way the family<br />
caregiver deals with the care-receiver and determines the time of institutionalization.<br />
<br />
==Burden Scale for Family Caregivers (BSFC)==<br />
[[File:Burden_Scale.png|400px|thumb|left| The Burden Scale for Family Caregivers can be accessed through the "Caregiver Assessment" applet on the main menu]]</div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Burden_Scale.png&diff=7100File:Burden Scale.png2018-01-02T17:20:38Z<p>Eumhoefer: </p>
<hr />
<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Burden_Scale_For_Family_Caregivers_(BSFC)&diff=7097Burden Scale For Family Caregivers (BSFC)2017-12-28T18:05:52Z<p>Eumhoefer: created the page and added the information from the PDF from Daphne</p>
<hr />
<div>With this scale, valid assessment of subjective burden among family caregivers is possible all over Europe using the same questionnaire.<br />
<br />
==Background== <br />
<br />
The burden experienced by family caregivers is the most important caregiver-related<br />
variable in care at home of a chronically-ill person. The extent of subjective burden<br />
has significant impact on the emotional and physical health of the family caregiver,<br />
and even influences the mortality of spouse caregivers. It affects the way the family<br />
caregiver deals with the care-receiver and determines the time of institutionalization.<br />
<br />
==Burden Scale for Family Caregivers (BSFC)==</div>Eumhoeferhttps://help.grandcare.com/index.php?title=Touchscreen_Websites&diff=6818Touchscreen Websites2017-08-25T20:47:54Z<p>Eumhoefer: </p>
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<div>[[File:Touchscreen_Websites.png|400px|thumb|right|frame|Websites listed in categories on the touchscreen system]]<br />
<br />
{| class="table"<br />
|-<br />
|[[File:Websites-button.png|left|frame|Websites Button]]<br />
===Websites===<br />
You can use your system to browse your favorite websites on the Internet. Websites are organized by category, e.g. Favorites, News, Hobbies, Sports, and others. Websites can be added to the system by a caregiver on the online portal. <br />
:* [[Websites|Information on how to add websites to the touchscreen system]]<br />
|}<br />
<br />
:All of the websites added to your system can be found by pressing the "Websites" button in the Main Menu. A few of the individual websites you use the most can be [[Websites|added as buttons to the Main Menu by your Caregivers]]. There are also a few website categories that can be made into [[Touchscreen Main Menu|Main Menu buttons]], e.g. Videos, Music, Games.<br /><br /><br />
<br />
===Browsing Tools===<br />
:* If a website requires input, e.g. a name, address, or password, just press on the input field, and a pop-up, on-screen keyboard will appear. Press the "Done" key on the keyboard when you have finished entering text for that field.<br /><br /><br />
<br />
===Browsing Limits===<br />
There are two limits to browsing. Both of these limits were added intentionally, for the security of the system.<br /><br /> <br />
:* If a website link requires a page to open in a new window, that page will be prevented from opening.<br /><br /><br />
:* Files cannot be uploaded from the system to the Internet, and files cannot be downloaded from the Internet onto your system.</div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Touchscreen_Websites.png&diff=6817File:Touchscreen Websites.png2017-08-25T20:47:10Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Touchscreen_Websites&diff=6816Touchscreen Websites2017-08-25T20:46:12Z<p>Eumhoefer: </p>
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<div>[[File:Touchscreen_Websites.png|400px|thumb|right|frame|Viewing a list of websites on the Touchscreen]]<br />
<br />
{| class="table"<br />
|-<br />
|[[File:Websites-button.png|left|frame|Websites Button]]<br />
===Websites===<br />
You can use your system to browse your favorite websites on the Internet. Websites are organized by category, e.g. Favorites, News, Hobbies, Sports, and others. Websites can be added to the system by a caregiver on the online portal. <br />
:* [[Websites|Information on how to add websites to the touchscreen system]]<br />
|}<br />
<br />
:All of the websites added to your system can be found by pressing the "Websites" button in the Main Menu. A few of the individual websites you use the most can be [[Websites|added as buttons to the Main Menu by your Caregivers]]. There are also a few website categories that can be made into [[Touchscreen Main Menu|Main Menu buttons]], e.g. Videos, Music, Games.<br /><br /><br />
<br />
===Browsing Tools===<br />
:* If a website requires input, e.g. a name, address, or password, just press on the input field, and a pop-up, on-screen keyboard will appear. Press the "Done" key on the keyboard when you have finished entering text for that field.<br /><br /><br />
<br />
===Browsing Limits===<br />
There are two limits to browsing. Both of these limits were added intentionally, for the security of the system.<br /><br /> <br />
:* If a website link requires a page to open in a new window, that page will be prevented from opening.<br /><br /><br />
:* Files cannot be uploaded from the system to the Internet, and files cannot be downloaded from the Internet onto your system.</div>Eumhoeferhttps://help.grandcare.com/index.php?title=Touchscreen_Websites&diff=6814Touchscreen Websites2017-08-25T20:45:25Z<p>Eumhoefer: </p>
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<div>[[File:Touchscreen_Websites.png|400px|thumb|right|frame|Example - Viewing the Google Website on the Touchscreen]]<br />
<br />
{| class="table"<br />
|-<br />
|[[File:Websites-button.png|left|frame|Websites Button]]<br />
===Websites===<br />
You can use your system to browse your favorite websites on the Internet. Websites are organized by category, e.g. Favorites, News, Hobbies, Sports, and others. Websites can be added to the system by a caregiver on the online portal. <br />
:* [[Websites|Information on how to add websites to the touchscreen system]]<br />
|}<br />
<br />
:All of the websites added to your system can be found by pressing the "Websites" button in the Main Menu. A few of the individual websites you use the most can be [[Websites|added as buttons to the Main Menu by your Caregivers]]. There are also a few website categories that can be made into [[Touchscreen Main Menu|Main Menu buttons]], e.g. Videos, Music, Games.<br /><br /><br />
<br />
===Browsing Tools===<br />
:* If a website requires input, e.g. a name, address, or password, just press on the input field, and a pop-up, on-screen keyboard will appear. Press the "Done" key on the keyboard when you have finished entering text for that field.<br /><br /><br />
<br />
===Browsing Limits===<br />
There are two limits to browsing. Both of these limits were added intentionally, for the security of the system.<br /><br /> <br />
:* If a website link requires a page to open in a new window, that page will be prevented from opening.<br /><br /><br />
:* Files cannot be uploaded from the system to the Internet, and files cannot be downloaded from the Internet onto your system.</div>Eumhoeferhttps://help.grandcare.com/index.php?title=Main_Menu&diff=6812Main Menu2017-08-25T20:26:29Z<p>Eumhoefer: </p>
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<div>[[File:MSI-small.png|right|The Touchscreen Main Menu]]<br />
<table><br />
<tr><td valign="top">[[File:StartFlag.png|left|Getting Started]]</td><br />
<td><br />
===Overview===<br />
The buttons on the Main Menu give you access to most of the features of your System. Just press a button to select a feature. <br />
You may see some differences between your screen and the picture, but those differences are purely cosmetic.<br />
:* The shape of your screen may be different.<br />
:* The order in which the buttons appear can be [[Touchscreen Main Menu|customized by a caregiver]] in the [[Care Menu|Care Menu]].<br />
:* The number of buttons may vary.<br />
<br />
Your primary caregiver can help you customize the buttons on your Main Menu.</td></tr><br />
</table><br /><br />
<br />
===Main Menu Buttons===<br />
The buttons are listed here in alphabetical order. Press one to learn more about that feature.<br /><br />
<br />
{| class="table"<br />
|-<br />
|[[File:Assessment-button.png|left|frame|link=Assessment]]<br />
|<big>'''[[Assessments|Assessment]]'''</big> - Multiple-choice questions on health and lifestyle.<br />
:*'''[[Assessments|Learn more...]]'''<br />
|-<br />
|[[File:Brain-exercises-button.png|left|frame|link=Brain Exercises]]<br />
|<big>'''[[Brain Exercises]]'''</big> - Fun and challenging trivia games.<br />
:*'''[[Brain Exercises|Learn more...]]'''<br />
|-<br />
|[[File:Calculator-button.png|left|frame|link=Calculator]]<br />
|<big>'''[[Calculator]]'''</big> - A simple calculator on your touchscreen. <br />
:*'''[[Calculator|Learn more...]]'''<br />
|-<br />
|[[File:Calendar-button.png|left|frame|link=Touchscreen Calendar]]<br />
|<big>'''[[Touchscreen Calendar|Calendar]]'''</big> - Monthly or daily calendar for viewing appointments.<br />
:*'''[[Touchscreen Calendar|Learn more...]]'''<br />
|-<br />
|[[File:Caller-id-button.png|left|frame|link=Caller ID Screen]]<br />
|<big>'''[[Caller ID Screen|Caller ID]]'''</big> - A record of your video callers and telephone callers.<br />
:*'''[[Caller ID Screen|Learn more...]]'''<br />
|-<br />
|[[File:Caregiving-button.png|left|frame|link=Caregiving]]<br />
|<big>'''[[Caregiving]]'''</big> - Assign health readings to the proper resident, and access care coordination notes.<br />
:*'''[[Caregiving|Learn more...]]'''<br />
|-<br />
<!-- |[[File:Drawing-button.png|left|frame|link=Drawing]]<br />
|<big>'''[[Drawing]]'''</big> - Draw directly on your touchscreen and save your drawings.<br />
:*'''[[Drawing|Learn more...]]'''<br />
|- --><br />
|[[File:Games-button.png|left|frame|link=Touchscreen Games]]<br />
|<big>'''[[Touchscreen Games|Games]]'''</big> - Interactive games to play on the Touchscreen.<br />
:*'''[[Touchscreen Games|Learn more...]]'''<br />
|-<br />
|[[File:Letters-button.png|left|frame|link=Touchscreen Letters]]<br />
|<big>'''[[Touchscreen Letters|Letters]]'''</big> - Exchange electronic letters with your caregivers.<br />
:*'''[[Touchscreen Letters|Learn more...]]'''<br />
|-<br />
|[[File:Medication-button.png|left|frame|link=Medication]]<br />
|<big>'''[[Medication]]'''</big> - View your medications.<br />
:*'''[[Medication|Learn more...]]'''<br />
|-<br />
|[[File:Messages-button.png|left|frame|link=Touchscreen Messages]]<br />
|<big>'''[[Touchscreen Messages|Messages]]'''</big> - Receive brief messages from your caregivers.<br />
:*'''[[Touchscreen Messages|Learn more...]]'''<br />
|-<br />
|[[File:Music-button.png|left|frame|link=Music]]<br />
|<big>'''[[Music]]'''</big> - Access favorite music websites.<br />
:*'''[[Music|Learn more...]]'''<br />
|-<br />
|[[File:Music-programs-button.png|left|frame|link=Touchscreen_Music_Programs]]<br />
|<big>'''[[Touchscreen Music Programs|Music Program]]'''</big> - Streaming music, from a wide variety of time periods and genres.<br />
:*'''[[Touchscreen Music Programs|Learn more...]]'''<br />
|-<br />
|[[File:News-button.png|left|frame|link=News]]<br />
|<big>'''[[News]]'''</big> - The latest news headline, with links to complete news stories.<br />
:*'''[[News|Learn more...]]'''<br />
|-<br />
|[[File:PhotosButton.png|left|frame|link=Photos]]<br />
|<big>'''[[Photos]]'''</big> - Browse photos shared by family and caregivers.<br />
:*'''[[Photos|Learn more...]]'''<br />
|-<br />
|[[File:Smart-home-button.png|left|frame|link=Smart Home]]<br />
|<big>'''[[Smart Home]]'''</big> - View information recorded by Smart Home devices, such as temperature sensors.<br />
:*'''[[Smart Home|Learn more...]]'''<br />
|-<br />
|[[File:Videos-button.png|left|frame|link=Videos]]<br />
|<big>'''[[Videos]]'''</big> - Access favorite video websites.<br />
:*'''[[Videos|Learn more...]]'''<br />
|-<br />
|[[File:Websites-button.png|left|frame|link=Touchscreen Websites]]<br />
|<big>'''[[Touchscreen Websites|Websites]]'''</big> - Access favorite websites.<br />
:*'''[[Touchscreen Websites|Learn more...]]'''<br />
|-<br />
|[[File:Wellness-button.png|left|frame|link=Wellness]]<br />
|<big>'''[[Wellness]]'''</big> - View your wellness readings, or take an assessment.<br />
:*'''[[Wellness|Learn more...]]'''<br />
|}<br />
<br />
'''[[Using the Touchscreen|Home]]'''</div>Eumhoeferhttps://help.grandcare.com/index.php?title=Obsolete_People_Folders&diff=6811Obsolete People Folders2017-08-25T20:26:13Z<p>Eumhoefer: Eumhoefer moved page People Folders to Obsolete People Folders without leaving a redirect: Obsolete</p>
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<div>[[File:PeopleMenu.png|right|frame|People Folders Screen]]<br />
[[File:BillSmithMenu.png|right|frame|One Resident's People Folder Features]]<br />
<br />
<br />
{| class="table"<br />
|-<br />
|[[File:People-folders-button.png|left|frame|People Folders Button]]<br />
===People Folders===<br />
People Folders allow you to keep personal information private when you share your system with other residents.<br />
|}<br />
<br />
:Instead of having buttons on the Main Menu, that are accessible to all residents, such as Letters, Messages, Pictures, and Wellness information, you can access those features through the People Folders, and see only your own information, or information that has been sent to ''all'' residents.<br /><br /><br />
<br />
===Password Access===<br />
:Your Caregivers can [[Loved Ones|set an individual 4-digit PIN for your People Folder]], so that only you, and those people with whom you share the code, can open your folder with your information.<br /><br /><br />
<br />
===People Folder Features===<br />
When you press the "People Folders" button, you will see a button for each resident added to the system.<br /><br /><br />
<br />
:When you press your own button, you will see buttons to allow you to access your own:<br />
:*<big>[[Touchscreen Messages|Messages]]</big><br /><br /><br />
:*<big>[[Touchscreen Letters|Letters]]</big><br /><br /><br />
:*<big>[[Touchscreen Calendar|Calendar Events]]</big><br /><br /><br />
:*<big>[[Photos|Pictures]]</big><br /><br /><br />
:*<big>[[Touchscreen Websites|Websites]]</big><br /><br /><br />
:*<big>[[Wellness|Wellness Information]]</big><br /><br /><br />
<br />
[[Using the Touchscreen|Home]]</div>Eumhoeferhttps://help.grandcare.com/index.php?title=Wellness_Devices&diff=6810Wellness Devices2017-08-25T20:02:56Z<p>Eumhoefer: </p>
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<div>__NOTOC__ <br />
[[File:BPMeasurement.png|right|frame|Taking a Blood Pressure Reading]]<br />
[[File:Wellness_devices.png|right|frame|Bluetooth Wellness Devices]]<br />
Wellness Devices, such as a weight scale, pulse oximeter, glucometer, ear thermometer, and/or blood pressure monitor, can be added to the system to record Health information. These Wellness Devices are battery-operated and Bluetooth-enabled to communicate wirelessly with the system.<br /><br />
<br />
Caregivers can log onto the [[Online Care Portal]] to view Health Readings, and setup custom [[Wellness Notifications and Acknowledgements]].<br /> <br />
<br /><br />
<br />
::<big>[[Reports|Viewing and Printing Health Reports]]</big><br /><br />
::<big>[[Wellness Notifications and Acknowledgements|Wellness Notifications and Acknowledgements]]</big><br />
::<big>[[Battery Report|Battery Report]]</big><br /><br />
<br /><br />
<br />
==Wireless Bluetooth==<br />
All wellness devices communicate with the system via Bluetooth. '''Some systems that includes health devices must have a [[Bluetooth Antenna|Bluetooth Antenna]], others have Bluetooth built in.'''.<br /><br />
<br /><br />
<br />
==Taking Wellness Readings==<br />
Follow all manufacturer-provided directions for setting up and using wellness devices, including battery installation, taking accurate readings, and care.<br /><br />
<br />
All wellness devices within Bluetooth range, '''except for the glucometer''', will automatically upload readings to the system, and then display a reading acknowledgement on the touchscreen.<br /><br />
<br />
<br /><br />
<br />
==Specific Wellness Devices==<br />
There may be more than one model that can be used with your system. Use the manufacturer’s directions that came with the device to identify the model you have.<br />
<br />
<br /><br />
:<big>'''Ear Thermometer'''</big><br />
:<hr><br />
::'''Taking and Uploading a Temperature Reading'''<br />
::The ear thermometer comes with manufacturer-provided directions for taking a safe and accurate reading.<br /><br />
::Once the reading has been taken, it will be sent to the system automatically.<br /><br />
<br /><br />
::*[[Ear Thermometer|Ear Thermometer: Additional Information and Instructions]]<br />
<br /><br />
<br />
:<big>'''Blood Pressure Monitor'''</big><br />
:<hr><br />
::'''Taking and Uploading a Blood Pressure Reading'''<br />
::The blood pressure monitor comes with manufacturer-provided directions for taking a safe and accurate reading.<br /><br />
::Once the reading has been taken, it will be sent to the system automatically.<br /><br />
<br /><br />
::*[[Blood Pressure Monitor|Blood Pressure Monitor: Additional Information and Instructions]]<br />
<br /><br />
<br />
:<big>'''Weight Scale'''</big><br />
:<hr><br />
::'''Taking and Uploading a Weight Reading'''<br />
::The weight scale comes with manufacturer-provided directions for taking a safe and accurate reading.<br /><br />
::Once the reading has been taken, it will be sent to the system automatically.<br /><br />
<br /><br />
::*[[Weight Scale|Weight Scale: Additional Information and Instructions]]<br />
<br /><br />
<br />
:<big>'''Pulse Oximeter'''</big><br />
:<hr><br />
::'''Taking and Uploading an O<sub>2</sub> saturation Reading'''<br />
::The pulse oximeter comes with manufacturer-provided directions for taking a safe and accurate reading.<br /><br />
::Once the reading has been taken, it will be sent to the system automatically.<br /><br />
<br /><br />
::*[[Pulse Oximeter|Pulse Oximeter: Additional Information and Instructions]]<br />
<br /><br />
<br />
:<big>'''Glucometer'''</big><br />
:<hr><br />
::'''Taking and Uploading a Glucometer Reading'''<br />
::The glucometer comes with manufacturer-provided directions for taking a safe and accurate reading.<br /><br />
<br /><br />
::'''When the blood glucose reading appears on the meter's display screen, press the Down Arrow button once to send the reading to the system.'''<br /><br />
<br /><br />
::'''Uploading Multiple Glucometer Readings'''<br />
::If your loved one has been away from home, for example on vacation, and has taken numerous glucometer readings while away, you can upload all the readings at once by following these steps:<br />
:::# Make sure the glucometer is off (in a powered down state)<br />
:::# While the glucometer is off, press the Down Arrow button once, to upload all the readings currently stored on the glucometer<br />
<br /><br />
::*[[Glucometer|Glucometer: Additional Information and Instructions]]<br />
<br /><br />
<br /><br />
<br /><br />
<br /><br />
<div style="text-align: right; margin:5px;">'''<small>GC-01-OUM-0074, Rev B</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Turning_Off_the_System&diff=6809Turning Off the System2017-08-25T19:53:22Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:SettingsIcon.png|left|Turning Off the System]]</td><br />
<td><br />
===How to Turn Off the System===<br />
<br />This system should never be turned off. It is designed to run all the time, collecting sensor information, updating tables and graphs, and sending designated alerts. These things can only happen while the system is running.</td></tr><br />
</table><br />
<br />
In the rare situation that the system must be turned off, follow these instructions:<br />
* DO NOT unplug the system to turn it off.<br />
* DO press and release the power button on the device. You only need to press it once.<br /><br />
The system will go through the shut-down process, and then shut off.<br /><br /><br />
<br />
As an alternative, you can turn off the system by pressing the "Settings" button on the touchscreen. You may be required to enter the system PIN. Then press the "System" button that appears. Then press the "Shutdown System" button.<br />
:If you would like to restart the system instead of shutting it down, press the "Reboot System" button.<br /><br /><br />
<br />
===How to Turn On the System===<br />
Press the power button once. The system takes a few minutes to completely load and display the screen.</div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Med_Lookup.png&diff=6804File:Med Lookup.png2017-08-25T15:48:11Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Medications&diff=6803Medications2017-08-25T15:47:31Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__ [[File:Medication_Page.png|400px|thumb|right|frame|Medication List]]<br />
<table><br />
<tr><td valign="top">[[File:MedicationIcon.png|left]]</td><br />
<td><br />
===Overview===<br />
You can add your loved one's medications to the system, so that the system can remind your loved one when it's time to take it. You can [[Medication Rules|set rules]] to notify you or other caregivers based on med compliance. There are a few steps that must be taken before the reminders can begin:<br />
* Add the medications that your loved one takes to the system<br />
* [[Medication Schedules|Add the schedule]] for when each medication should be taken<br />
<!-- * Configure the [[Medication Dispensers|medication dispenser]], if your loved one has one (usually done by your installer) --><br />
* Set how the [[Medication Reminders|reminders]] will be triggered</td></tr><br />
</table><br /><br />
<br />
This help screen provides information about how to ''add the medications''. This is a task typically done by caregivers, or loved ones who are relatively independent. If done at the Touchscreen, it requires knowing the System PIN. If done remotely, through the Care Menu, it requires a [[Users - Getting Started|user account for the Online Care Portal]].<br /><br /><br />
<br />
[[File:Med_Lookup.png|400px|thumb|right|frame|Medication Lookup Screen]]<br />
===Adding a Medication===<br />
There are two different ways to add medications to your loved one's system. One way is to enter the medications directly from your loved one's touchscreen. The other option is to enter the medications remotely from an Internet-connected computer, through the [[Care Menu|Care Menu]]. You can use the method that you prefer or find more convenient. You may enter some schedules using one method, and others using the other method. As far as the system is concerned, they are equivalent.<br /><br /><br />
<br />
Note that in order to avoid mix-ups, medication is not supported for multiple residents on a system. Medications should only be added for one Resident.<br /><br />
<br />
==== 1. Add the Medication at the Touchscreen ====<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press the "Add Medication" button<br />
* You have two choices:<br /><br /><br />
<br />
'''''Search for the medication in a database:'''''<br />
* Enter either the brand name of the drug (e.g. Synthroid), or the generic name (e.g. Levothyroxine), or the NDC code if you have it (sometimes it is listed on the prescription label)<br />
* Press the "Search" button<br />
* Select the medication from the list of choices<br />
* Don't worry if any of the information about the medication you selected doesn't match your loved one's medication. You will be able to overwrite any of the information.<br /><br /><br />
<br />
'''''Enter the medication information yourself:'''''<br />
* Press the "Skip Lookup/Manual Entry" button<br />
* Enter or change any of the information displayed (only fields that are highlighted are required)<br />
* Press the "Next" button to advance through the screens<br />
* On the final screen, you can begin to enter the [[Medication Schedules|schedule]] for when to take the medication<br />
* Press the "Save" button when you are done<br /><br /><br />
<br />
==== 2. Add the Medication Through the Care Menu ====<br />
Adding a medication from the [[Care Menu|Care Menu]] is very similar to adding it from the touchscreen. If you enter the medication from the [[Care Menu|Care Menu]], you can do it from any location, using any computer that is connected to the internet. To add a medication:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Medication" icon<br />
* Click the "New Medication" button<br />
* The rest is similar to the directions for entering medications from the touchscreen. Click the "Submit" button to save your entry.<br /><br /><br />
<br />
[[File:MedicationDetails.png|right|frame|Medication Details]]<br />
===Editing a Medication===<br />
To edit a medication:<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the medication that you want to edit<br />
* Press the "Edit Medication" button<br />
* Change any information you need to change, then press the "Next" button, until you are finished<br /><br /><br />
<br />
===Deleting a Medication===<br />
When you delete a medication, any schedules associated with it will be deleted automatically, so you will not need to do that. The record of when the medication was and wasn't taken in the past will be kept. To delete a medication:<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the medication that you want to delete<br />
* Press the "Delete Medication" button<br />
* Press the "Yes" button to confirm that you want to delete the medication<br /><br /><br />
<br />
===Viewing a Medication===<br />
Your loved one can view medication details from the touchscreen [[Touchscreen Main Menu|Main Menu]].<br />
To view a medication:<br />
* At the Touchscreen, press the "Main Menu" icon to display the menu<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the medication that you want to view<br />
* Press the "Close" button when you are finished<br /><br /><br />
<br />
<div style="text-align: right;"><small>GC-01-OUM-0008 Rev D</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Group-Level_Users&diff=6802Group-Level Users2017-08-25T15:22:36Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:PeopleIcon.png|left|Users]]</td><br />
<td><br />
===Overview===<br />
<br /><br />
Users at the Group level have been given access to a group of Accounts, for example all the Accounts in a multi-resident facility, or all the Accounts serviced by a single service partner. Users at the Group level will log in, and be taken immediately to the Dashboard screen, which shows a list of all the Accounts in the Group. There are 3 possible user roles at the Group Level: ''Group Admin'', ''Group Caregiver'', or ''Group Communicator''. The content on the screen will vary a little, depending on the user's role, as explained below.</td></tr><br />
</table><br /><br />
<br />
===User Levels===<br />
<table><br />
<tr><td><br />
====Group Admin====<br />
A Group Admin user will have access to more features than the other two levels. A Group Admin:<br />
* Can set up new [[Communities|Communities]], and manage Community communications<br />
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group <br />
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account<br />
* Can [[Users - Getting Started|add new users]] for any Account in the Group<br />
* Can receive alerts and notifications, if manually set up as a [[Caregivers|Caregiver/Contact]] for the appropriate Account.<br /><br /><br />
:Typically a Group Admin will set up an Account Admin for an account, who has the responsibility for setting up new users and caregivers.<br /><br />
:[[File:Group_Admin_Page.png|400px|thumb|left|frame|What a Group Admin sees after logging in]]<br />
<br />
<br />
'''Info'''<br /><br />
This tab displays general information about the group, care note settings for the group, the distributor of the group, check in status of all of the accounts in the group, and the status of all the systems in the group (Up, down, off). <br /><br /><br />
<br />
<br />
'''Accounts'''<br /><br />
This tab displays a list of all the accounts in the group, and gives you the options to search to find accounts, and add new accounts to the group with the "Add Account" button. You can also access account features such as opening the care menu and loading the touchscreen emulation by clicking on any account on this page. <br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Systems'''<br /><br />
This tab displays a list of all of the systems in the group, and gives you options to search to find systems. You can view information about the system, disable the system, view a log of the system, view any updates applied to the system, and see the associations a system has (Account, Group, Distributor) by clicking on any system from this page.<br /><br /><br />
<br />
'''Users'''<br /><br />
This tab displays a list of all of the users (group admins, group caregivers, account caregivers, etc) who have access to accounts in this group. You can search for users on this page, add a user, or resend an activation email to users who have never logged in. <br /><br /><br />
<br />
'''Log'''<br /><br />
This tab displays a log of all accounts that were created, deleted or added to the group. It will also show a log of communities that were created. <br /><br /><br />
<br />
'''Alerts'''<br /><br />
View Alerts<br /><br />
View Care Coordination Notes<br /><br /><br />
</td></tr><br />
<br />
<tr><td><br />
====Group Caregiver====<br />
A Group Caregiver can do everything a Group Admin can do, except for adding new users. A Group Caregiver:<br />
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group <br />
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] for Accounts in the Group<br />
* Can add and remove [[Communities|Community social content]]<br />
* Can receive alerts and notifications.<br /><br /><br />
:This is the typical user level used for most care professionals in a Group. This level user can view motion and door sensors, view health readings and Care Coordination Notes, edit rules, and use all the social features of the system. <br />
:[[File:Group_Caregiver_Page.png|400px|thumb|left|frame|What a Group Caregiver sees after logging in]]<br />
'''Accounts'''<br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Alerts'''<br /><br />
View Alerts<br /><br />
View Care Coordination Notes<br /><br /><br />
<br />
'''Communities'''<br /><br />
[[Communities|Manage Communities]]<br /><br />
<br />
'''Groups'''<br /><br />
View a list of all groups you have access to. <br /><br /><br />
<br />
'''Message Center'''<br /><br />
Send messages to Residents, Communities, or a mix of both. <br /><br /><br />
</td></tr><br />
<br />
<tr><td><br />
====Group Communicator====<br />
A Group Communicator is the most limited user level for a Group. A Group Communicator:<br />
* Has limited access to [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group<br />
* Can add [[Messages|messages]], [[Adding Photos|photos]], [[Letters|emails]], etc. for all the Residents assigned to Accounts in the Group<br />
* Can add and remove [[Communities|Community social content]]<br />
* Can receive alerts and notifications.<br /><br /><br />
* Cannot access any health data, activity data, rules, or [[Care Notes|Care Coordination Notes]]<br />
* Cannot add or edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] for Accounts<br /><br /><br />
:This is the typical level for most volunteers or social/activity-oriented staff for an organization or facility.<br /><br />
:[[File:Group_Communicator_Page.png|400px|thumb|left|frame|What an Account Communicator sees after logging in]]<br />
'''Accounts'''<br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Communities'''<br /><br />
[[Communities|Manage Communities]]<br /><br />
<br />
'''Message Center'''<br /><br />
Send messages to Residents, Communities, or a mix of both. <br /><br /><br />
<br />
</td></tr><br />
</table><br />
<br />
<div style="text-align: right;"><small>GC-01-OUM-0041 Rev A</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Group-Level_Users&diff=6801Group-Level Users2017-08-25T15:22:23Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:PeopleIcon.png|left|Users]]</td><br />
<td><br />
===Overview===<br />
<br /><br />
Users at the Group level have been given access to a group of Accounts, for example all the Accounts in a multi-resident facility, or all the Accounts serviced by a single service partner. Users at the Group level will log in, and be taken immediately to the Dashboard screen, which shows a list of all the Accounts in the Group. There are 3 possible user roles at the Group Level: ''Group Admin'', ''Group Caregiver'', or ''Group Communicator''. The content on the screen will vary a little, depending on the user's role, as explained below.</td></tr><br />
</table><br /><br />
<br />
===User Levels===<br />
<table><br />
<tr><td><br />
====Group Admin====<br />
A Group Admin user will have access to more features than the other two levels. A Group Admin:<br />
* Can set up new [[Communities|Communities]], and manage Community communications<br />
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group <br />
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account<br />
* Can [[Users - Getting Started|add new users]] for any Account in the Group<br />
* Can receive alerts and notifications, if manually set up as a [[Caregivers|Caregiver/Contact]] for the appropriate Account.<br /><br /><br />
:Typically a Group Admin will set up an Account Admin for an account, who has the responsibility for setting up new users and caregivers.<br /><br />
:[[File:Group_Admin_Page.png|400px|thumb|left|frame|What a Group Admin sees after logging in]]<br />
<br />
<br />
'''Info'''<br /><br />
This tab displays general information about the group, care note settings for the group, the distributor of the group, check in status of all of the accounts in the group, and the status of all the systems in the group (Up, down, off). <br /><br /><br />
<br />
<br />
'''Accounts'''<br /><br />
This tab displays a list of all the accounts in the group, and gives you the options to search to find accounts, and add new accounts to the group with the "Add Account" button. You can also access account features such as opening the care menu and loading the touchscreen emulation by clicking on any account on this page. <br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Systems'''<br /><br />
This tab displays a list of all of the systems in the group, and gives you options to search to find systems. You can view information about the system, disable the system, view a log of the system, view any updates applied to the system, and see the associations a system has (Account, Group, Distributor) by clicking on any system from this page.<br /><br /><br />
<br />
'''Users'''<br /><br />
This tab displays a list of all of the users (group admins, group caregivers, account caregivers, etc) who have access to accounts in this group. You can search for users on this page, add a user, or resend an activation email to users who have never logged in. <br /><br /><br />
<br />
'''Log'''<br /><br />
This tab displays a log of all accounts that were created, deleted or added to the group. It will also show a log of communities that were created. <br /><br /><br />
<br />
'''Alerts'''<br /><br />
View Alerts<br /><br />
View Care Coordination Notes<br /><br /><br />
</td></tr><br />
<br />
<tr><td><br />
====Group Caregiver====<br />
A Group Caregiver can do everything a Group Admin can do, except for adding new users. A Group Caregiver:<br />
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group <br />
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] for Accounts in the Group<br />
* Can add and remove [[Communities|Community social content]]<br />
* Can receive alerts and notifications.<br /><br /><br />
:This is the typical user level used for most care professionals in a Group. This level user can view motion and door sensors, view health readings and Care Coordination Notes, edit rules, and use all the social features of the system. <br />
:[[File:Group_Caregiver_Page.png|400px|thumb|left|frame|What a Group Caregiver sees after logging in]]<br />
'''Accounts'''<br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Alerts'''<br /><br />
View Alerts<br /><br />
View Care Coordination Notes<br /><br /><br />
<br />
'''Communities'''<br /><br />
[[Communities|Manage Communities]]<br /><br />
<br />
'''Groups'''<br /><br />
View a list of all groups you have access to. <br /><br /><br />
<br />
'''Message Center'''<br /><br />
Send messages to Residents, Communities, or a mix of both. <br /><br /><br />
</td></tr><br />
<br />
<tr><td><br />
====Group Communicator====<br />
A Group Communicator is the most limited user level for a Group. A Group Communicator:<br />
* Has limited access to [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group<br />
* Can add [[Messages|messages]], [[Adding Photos|photos]], [[Letters|emails]], etc. for all the Residents assigned to Accounts in the Group<br />
* Can add and remove [[Communities|Community social content]]<br />
* Can receive alerts and notifications.<br /><br /><br />
* Cannot access any health data, activity data, rules, or [[Care Notes|Care Coordination Notes]]<br />
* Cannot add or edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] for Accounts<br /><br /><br />
:This is the typical level for most volunteers or social/activity-oriented staff for an organization or facility.<br /><br />
:[[File:Group_Communicator_Page.png|400px|thumb|left|frame|What an Account Communicator sees after logging in]]<br />
'''Accounts'''<br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Communities''<br /><br />
[[Communities|Manage Communities]]<br /><br />
<br />
'''Message Center'''<br /><br />
Send messages to Residents, Communities, or a mix of both. <br /><br /><br />
<br />
</td></tr><br />
</table><br />
<br />
<div style="text-align: right;"><small>GC-01-OUM-0041 Rev A</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Group-Level_Users&diff=6800Group-Level Users2017-08-25T15:22:03Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__<br />
<table><br />
<tr><td valign="top">[[File:PeopleIcon.png|left|Users]]</td><br />
<td><br />
===Overview===<br />
<br /><br />
Users at the Group level have been given access to a group of Accounts, for example all the Accounts in a multi-resident facility, or all the Accounts serviced by a single service partner. Users at the Group level will log in, and be taken immediately to the Dashboard screen, which shows a list of all the Accounts in the Group. There are 3 possible user roles at the Group Level: ''Group Admin'', ''Group Caregiver'', or ''Group Communicator''. The content on the screen will vary a little, depending on the user's role, as explained below.</td></tr><br />
</table><br /><br />
<br />
===User Levels===<br />
<table><br />
<tr><td><br />
====Group Admin====<br />
A Group Admin user will have access to more features than the other two levels. A Group Admin:<br />
* Can set up new [[Communities|Communities]], and manage Community communications<br />
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group <br />
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account<br />
* Can [[Users - Getting Started|add new users]] for any Account in the Group<br />
* Can receive alerts and notifications, if manually set up as a [[Caregivers|Caregiver/Contact]] for the appropriate Account.<br /><br /><br />
:Typically a Group Admin will set up an Account Admin for an account, who has the responsibility for setting up new users and caregivers.<br /><br />
:[[File:Group_Admin_Page.png|400px|left|frame|What a Group Admin sees after logging in]]<br />
<br />
<br />
'''Info'''<br /><br />
This tab displays general information about the group, care note settings for the group, the distributor of the group, check in status of all of the accounts in the group, and the status of all the systems in the group (Up, down, off). <br /><br /><br />
<br />
<br />
'''Accounts'''<br /><br />
This tab displays a list of all the accounts in the group, and gives you the options to search to find accounts, and add new accounts to the group with the "Add Account" button. You can also access account features such as opening the care menu and loading the touchscreen emulation by clicking on any account on this page. <br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Systems'''<br /><br />
This tab displays a list of all of the systems in the group, and gives you options to search to find systems. You can view information about the system, disable the system, view a log of the system, view any updates applied to the system, and see the associations a system has (Account, Group, Distributor) by clicking on any system from this page.<br /><br /><br />
<br />
'''Users'''<br /><br />
This tab displays a list of all of the users (group admins, group caregivers, account caregivers, etc) who have access to accounts in this group. You can search for users on this page, add a user, or resend an activation email to users who have never logged in. <br /><br /><br />
<br />
'''Log'''<br /><br />
This tab displays a log of all accounts that were created, deleted or added to the group. It will also show a log of communities that were created. <br /><br /><br />
<br />
'''Alerts'''<br /><br />
View Alerts<br /><br />
View Care Coordination Notes<br /><br /><br />
</td></tr><br />
<br />
<tr><td><br />
====Group Caregiver====<br />
A Group Caregiver can do everything a Group Admin can do, except for adding new users. A Group Caregiver:<br />
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group <br />
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] for Accounts in the Group<br />
* Can add and remove [[Communities|Community social content]]<br />
* Can receive alerts and notifications.<br /><br /><br />
:This is the typical user level used for most care professionals in a Group. This level user can view motion and door sensors, view health readings and Care Coordination Notes, edit rules, and use all the social features of the system. <br />
:[[File:Group_Caregiver_Page.png|400px|thumb|left|frame|What a Group Caregiver sees after logging in]]<br />
'''Accounts'''<br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Alerts'''<br /><br />
View Alerts<br /><br />
View Care Coordination Notes<br /><br /><br />
<br />
'''Communities'''<br /><br />
[[Communities|Manage Communities]]<br /><br />
<br />
'''Groups'''<br /><br />
View a list of all groups you have access to. <br /><br /><br />
<br />
'''Message Center'''<br /><br />
Send messages to Residents, Communities, or a mix of both. <br /><br /><br />
</td></tr><br />
<br />
<tr><td><br />
====Group Communicator====<br />
A Group Communicator is the most limited user level for a Group. A Group Communicator:<br />
* Has limited access to [[Care Menu|Care Menu]] features for all Residents assigned to Accounts in the Group<br />
* Can add [[Messages|messages]], [[Adding Photos|photos]], [[Letters|emails]], etc. for all the Residents assigned to Accounts in the Group<br />
* Can add and remove [[Communities|Community social content]]<br />
* Can receive alerts and notifications.<br /><br /><br />
* Cannot access any health data, activity data, rules, or [[Care Notes|Care Coordination Notes]]<br />
* Cannot add or edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] for Accounts<br /><br /><br />
:This is the typical level for most volunteers or social/activity-oriented staff for an organization or facility.<br /><br />
:[[File:Group_Communicator_Page.png|400px|thumb|left|frame|What an Account Communicator sees after logging in]]<br />
'''Accounts'''<br /><br />
[[Search Accounts|Search Accounts]]<br /><br />
[[View Accounts|View Accounts]]<br /><br />
[[Open Care Menu|Open Care Menu]]<br /><br />
[[Show Touchscreen|Show Touchscreen]]<br /><br /><br />
<br />
'''Communities''<br /><br />
[[Communities|Manage Communities]]<br /><br />
<br />
'''Message Center'''<br /><br />
Send messages to Residents, Communities, or a mix of both. <br /><br /><br />
<br />
</td></tr><br />
</table><br />
<br />
<div style="text-align: right;"><small>GC-01-OUM-0041 Rev A</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Group_Communicator_Page.png&diff=6799File:Group Communicator Page.png2017-08-25T15:19:25Z<p>Eumhoefer: </p>
<hr />
<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Group_Admin_Page.png&diff=6798File:Group Admin Page.png2017-08-25T15:14:54Z<p>Eumhoefer: Eumhoefer uploaded a new version of File:Group Admin Page.png</p>
<hr />
<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Group_Caregiver_Page.png&diff=6797File:Group Caregiver Page.png2017-08-25T15:09:49Z<p>Eumhoefer: Eumhoefer uploaded a new version of File:Group Caregiver Page.png</p>
<hr />
<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Group_Caregiver_Page.png&diff=6796File:Group Caregiver Page.png2017-08-25T15:07:20Z<p>Eumhoefer: </p>
<hr />
<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Group_Admin_Page.png&diff=6795File:Group Admin Page.png2017-08-25T14:45:53Z<p>Eumhoefer: </p>
<hr />
<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Care_Plan&diff=6790Care Plan2017-08-24T21:01:41Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__<br />
[[File:CarePlan.png|400px|thumb|right|frame|Touchscreen Care Plan]]<br />
<br><br />
From the touchscreen, caregivers can utilize the Care Plan to Check In, Check Out, and track specific care tasks called "Services". The caregiver checks in and out using a [[Touchscreen PINs|Touchscreen PIN]] and has the ability to check off Services as they are performed. Services can only be checked off for the current day. Services can be required or optional, set for a specific time or floating, as well as be set to perform once only or performed multiple times.<br /><br />
<br /><br />
<br />
===Touchscreen Care Plan===<br />
Press the [[Caregiving|"Caregiver" button]] on the [[Main Menu]] to access the Care Plan. The Care Plan will display active (may be checked off) or inactive (cannot yet be performed) Services. A yellow arrow appears in the list to show the current time.<br /><br />
<br /><br />
The default view of the Care Plan is always today's date. Press the "Previous" and "Next" buttons to view other days.<br /><br />
<br /><br />
Press the "Back to Caregiving" button to return to the Caregiver screen, or press the "Main Menu" button to exit the Care Plan.<br /><br />
<br /><br />
====Service Type and Status====<br />
:* '''Active Required Services''' left unchecked are orange. Touching this row will show the Event Details dialog.<br />
:* '''Active Optional Services''' left unchecked are green.<br />
:* '''Inactive Services''' (Services not currently required) are dark gray with white text.<br />
:* '''Active Unchecked ToDo Items''' are orange. Touching this row will show the Event Details dialog.<br />
:* '''Completed Services''' (checked) are dark gray and crossed out. Touching this row will show the Event Details dialog.<br />
:* '''Multi-Check Services''' (checked) are green and display a large plus symbol.<br />
<br /><br />
<br />
====Required or Optional====<br />
:* '''Required Services''' must be checked off for a given day. If they are not checked off they will be marked as incomplete in the [[Reports|Care Report]].<br />
:* '''Optional Services''' can be checked off or left active. They will be included in the [[Reports|Care Report]] only if they are checked off.<br />
<br /><br />
<br />
==Adding and Editing Services==<br />
Caregivers can add, edit, or remove services from the online care portal or from the touchscreen.<br /><br />
<br />
[[File:Add_Care_Plan_Service.png|400px|thumb|right|frame|Adding a new Care Plan Service from the online Care Portal]]<br />
===Adding a New Care Plan Service from the Care Portal===<br />
:# From the Online Care Portal, go to the "Caregiving" Tab.<br />
:# On the Caregiving Page, click the drop down menu labeled "Alertable Contacts".<br />
:# Click the "Care Plan Calendar" option in the drop down menu. A Calendar should appear below.<br />
:# Click on a date in the calendar below that you would like to add a new service to. <br />
:# You should be taken to a new page with the current services for that day. In the top of the page, hit the "Add Care Plan Service" Button.<br />
:# Add a short description of the care plan service.<br />
::# If you would like the service to be required, check the "Service is required when listed on Care Plan" option.<br />
::# If you would like the service to be able to be checked more than once every day. check the "Service can be checked multiple times a day" option.<br />
:# Select a start date from the "Start Date" section by clicking into the field and selecting a date from the calendar that pops up.<br />
:# If you would like the service to be repeat, click on the drop down menu under the "Repeat" field and select how you would like the service to repeat.<br />
:# If you would like the service to be able to be done at any time, check the "Service can be done at any time" option.<br />
:# Otherwise, select a start time for the service by clicking into the "Start Time" field and selecting a time from the pop up window.<br />
:# If desired, add a location to the Care Plan Service in the "Location" Field.<br />
:# If desired, add additional notes or instructions to the Care Plan Service in the "Notes / Instructions" field.<br />
<br /><br />
<br />
<br />
[[File:Add_Care_Plan_Service.png|400px|thumb|right|frame|Adding a new Care Plan Service from the touchscreen]]<br />
===Adding a Care Plan Service from the Touchscreen / Touchscreen Emulation===<br />
:# If the account has the "Caregivers can modify Care Plan on the touchscreen" option checked, Caregivers can add new Care Plan Services directly from the touchscreen / touchscreen emulation<br />
<br />
====Step 1: Service Basics====<br />
:# Press the "Add Service" button.<br />
:# Press the Service Start Date field and select the starting date from the mini pop-up calendar. You can select a future date for a future service or a past date for an ongoing service that started in the past but is repeating.<br />
:# Press the Service Description field to bring up the on-screen keyboard to add a description for the event. The service description is required.<br />
:# Use the Check Boxes if the service is to be required, or if it can be repeated multiple times.<br />
:# Press the "Next" button to continue.<br /><br />
<br /><br />
<br />
====Step 2: Service Time====<br />
:# Use the Check Box if the service can be done at any time.<br />or <br />
:# Press the Service Start Time field and select the starting time from the drop-down.<br />
:# Press the "Next" button to continue.<br /><br />
<br /><br />
<br />
====Step 3: Service Repeat====<br />
:# Press the Repeat field and select how you would like the service to repeat. <br />
:# Press the "Next" button to continue.<br /><br />
<br /><br />
<br />
====Step 4: Optional Details====<br />
:# Press the Location field to bring up the on-screen keyboard to add an optional location for the service.<br />
:# Press the Notes field to bring up the on-screen keyboard to add an optional location for the service.<br />
:# Press the "Save Service" button to save the service.<br />
:# Press the "OK" button to return to the Care Plan when finished.<br />
<br /><br />
<br /><br />
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<div style="text-align: right; margin:5px;"><small>GC-01-OUM-0078, Rev A</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Add_Care_Plan_service_TS.png&diff=6789File:Add Care Plan service TS.png2017-08-24T21:01:18Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Add_Care_Plan_Service.png&diff=6788File:Add Care Plan Service.png2017-08-24T20:49:26Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Group_Accounts&diff=6784Group Accounts2017-08-24T19:40:11Z<p>Eumhoefer: </p>
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<div>__NOTOC__ <br />
<table><tr><td><br />
[[File:CommunitiesIcon.png|left|Groups]][[File:Group_Accounts_Tab.png|200px|Group Accounts Tab]]</td></tr><br />
</table><br /><br />
<br />
[[File:Group_Accounts.png|400px|thumb|right|frame|List of Accounts in a Group]]<br />
===Overview===<br />
<br /><br />
Click the "Accounts" tab to see, and manage, the list of the Accounts in the [[Groups|Group]].<br /><br /><br />
<br />
===Account Functions for Groups===<br />
<br /><br />
* '''Search''' - To search for a particular Account, enter a full or partial Account name into the textbox, and then click the "Refresh" button or press the [Enter] key.<br />
* '''Filter''' - Click the "Filter" button if you want to show a list of ''all'' Accounts, a list of only the ''active'' Accounts, or a list of only the ''disabled'' Accounts.<br />
* '''Add Account''' - Click the "Add Account" button to add a new account to the group.<br />
* '''Manage Accounts''' - The Accounts are listed in alphabetical order by name. Click on an Account to see more information about it, and to have access to the Manage Accounts functions.<br />
<br /><br /><br />
<br />
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<div style="text-align: right;"><small>GC-01-OUM-0061 Rev A</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Group_Accounts.png&diff=6783File:Group Accounts.png2017-08-24T19:37:57Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Games&diff=6781Games2017-08-24T19:32:45Z<p>Eumhoefer: </p>
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<div>__NOTOC__ [[File:Games_Page.png|400px|thumb|right|frame|Games Menu on an Interactive System]]<br />
<table><br />
<tr><td valign="top">[[File:EntertainmentIcon.png|left|Activity Monitoring]]</td><br />
<td><br />
===Overview===<br />
<br /><br />
Interactive systems come with four pre-set video games: Solitaire, Checkers, Mastermind, and Tic Tac Toe. [[Touchscreen Games|To play the games, your loved one presses on the "Games" button on the Touchscreen Main Menu]]. The games are designed for your loved one to play against the computer.</td></tr><br />
</table><br /><br />
<br />
===Adding Games===<br />
You can add games to the Games menu. If there are Internet games that your loved one would like to play, follow the instructions for [[Websites|adding websites]] to the system, and be sure to choose the "Games" category. Any websites added with the category set to "Games" will appear on the Touchscreen with other websites, but also on the Games menu.<br /><br /></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Games&diff=6780Games2017-08-24T19:32:21Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__ [[File:Games_Page.png|400px|thumb|right|frame|Games Menu on an Interactive System]]<br />
<table><br />
<tr><td valign="top">[[File:EntertainmentIcon.png|left|Activity Monitoring]]</td><br />
<td><br />
===Overview===<br />
<br /><br />
Interactive systems come with four pre-set video games: Solitaire, Checkers, Mastermind, and Tic Tac Toe. [[Touchscreen Games|To play the games, your loved one presses on the "Games" button on the Touchscreen Main Menu]]. The games are designed for your loved one to play against the computer.</td></tr><br />
</table><br /><br />
<br />
===Adding Games===<br />
You can add games to the Games menu. If there are Internet games that your loved one would like to play, follow the instructions for [[Websites|adding websites]] to the system, and be sure to choose the "Games" category. Any websites added with the category set to "Games" will appear on the Touchscreen with other websites, but also on the Games menu.<br /><br /><br />
<br />
===Games - Step-by-Step Video===<br />
<br />
<mediaplayer>File:Games.mp4</mediaplayer><br />
(May take a few moments to load before starting)</div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Games_Page.png&diff=6779File:Games Page.png2017-08-24T19:32:14Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Letters&diff=6778Letters2017-08-23T21:45:05Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__ [[File:SendNewLetter.png|right|frame|Sending a Letter]]<br />
<table><br />
<tr><td valign="top">[[File:CommunicationIcon.png|left|Activity Monitoring]]</td><br />
<td><br />
===Overview===<br />
<br /><br />
You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu|Care Menu]].</td></tr><br />
</table><br /><br />
<br />
===Sending a Letter===<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the Letters Module<br />
* Click the "Send New Letter" button<br />
* Select the Sender - only Caregivers who have been set up in the system with an email address will be listed.<br />
* When you have finished the letter, click the "Send Letter" button<br /><br /><br />
<br />
===Receiving a Letter===<br />
A "New Letter" notification will appear in the notifications button to signify a new letter. Your loved one can click the notifications button to access the letter, or[[Touchscreen_Letters|access letters from the main menu]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.<br />
:[[File:New_Letter.png|250px|thumb|none|New Letter Notification]]<br />
:[[File:Letter.png|400px|thumb|none|Receiving a Letter]]<br />
<br /><br /><br />
<br />
<!--<br />
Letters - Step-by-Step Video<br />
<mediaplayer>File:Letters.mp4</mediaplayer><br />
(May take a few moments to load before starting) --></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:New_Letter.png&diff=6777File:New Letter.png2017-08-23T21:43:48Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Letter.png&diff=6776File:Letter.png2017-08-23T21:40:28Z<p>Eumhoefer: Eumhoefer uploaded a new version of File:Letter.png</p>
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<div>Letter</div>Eumhoeferhttps://help.grandcare.com/index.php?title=Medication_Schedules&diff=6775Medication Schedules2017-08-23T15:22:40Z<p>Eumhoefer: </p>
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<div>__NOTOC__ [[File:Medication_Page.png|400px|thumb|right|frame|Medication List]]<br />
<table><br />
<tr><td valign="top">[[File:MedicationIcon.png|left]]</td><br />
<td><br />
===Overview===<br />
You can add your loved one's medications to the system, so that the system can remind your loved one when it's time to take it. You can [[Medication Rules|set rules]] to notify you or other caregivers based on med compliance. There are a few steps that must be taken before the reminders can begin:<br />
* [[Medications|Add the medications]] that your loved one takes to the system<br />
* Add the schedule for when each medication should be taken<br />
<!-- * Configure the [[Medication Dispensers|medication dispenser]], if your loved one has one (usually done by your installer) --><br />
* Set how the [[Medication Reminders|reminders]] will be triggered</td></tr><br />
</table><br /><br />
<br />
This help screen provides information about how to ''add the schedule'' for when the medications should be taken. This is a task typically done by caregivers, or loved ones who are relatively independent. If done at the Touchscreen, it requires knowing the System PIN. If done remotely, through the Care Menu, it requires a [[Users - Getting Started|user account for the Online Care Portal]].<br /><br /><br />
<br />
[[File:Add_Med_Schedule.png|400px|thumb|right|frame|Add a Medication Schedule]]<br />
===Adding a Medication Schedule===<br />
Medications are typically taken on a schedule. For example, some meds are taken first thing every morning. Some are taken with dinner. Some are taken more than once a day, perhaps with breakfast and again before bed. In order for your loved one's system to issue reminders, you first need to enter in the schedule for when the medications should be taken. A schedule should be added for each dose, that provides a time range during which the med should be taken. So if a med needs to be taken first thing in the morning, think about when your loved one rises, and then enter an appropriate time range, perhaps between 6:00am and 8:00am. If a med needs to be taken twice a day, enter 2 schedules for that med, one for the morning time range, and one for the evening time range. Then your loved one will receive two reminders, one for each dose.<br /><br /><br />
<br />
Some medications have unusual schedules, but you can still add schedules. If a medication is only taken a few days per week, enter a schedule for that med for each day that it is taken. If the medication has a different dose on different days, then for that medication you'll actually [[Medications|enter the separate doses as separate medications]], and create schedules for each medication/dose combination.<br /><br /><br />
<br />
There are two different ways to add med schedules to your loved one's system. One way is to enter the med schedules directly from your loved one's touchscreen. The other option is to enter the schedules remotely from an Internet-connected computer, through the [[Care Menu|Care Menu]]. You can use the method that you prefer or find more convenient. You may enter some schedules using one method, and others using the other method. As far as the system is concerned, they are equivalent.<br /><br />
<br />
==== 1. Add the Schedule at the Touchscreen ====<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press the "Add Schedule" button for a particular medication<br />
* Enter "Daily" for meds that are taken every day on the same schedule, or choose the day of the week from the drop-down selection list<br />
* Enter the start time for the range of time during which the medication should be taken<br />
* Enter the end time<br />
* Press the "Save" button<br />
* If this medication is taken more than once a day, enter the rest of the schedules for this medication by pressing the "Add Schedule" button and repeating this process<br /><br /><br />
<br />
==== 2. Add the Schedule Through the Care Menu ====<br />
Adding a schedule from the [[Care Menu|Care Menu]] is very similar to adding it from the touchscreen. If you enter the medication from the [[Care Menu|Care Menu]], you can do it from any location, using any computer that is connected to the internet. To add a schedule for a medication:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Medication" icon<br />
* Click on a medication<br />
* Click the "New Schedule" button<br />
* The rest is similar to the directions for entering medications from the touchscreen. Click the "Submit" button to save your entry.<br /><br /><br />
<br />
[[File:MedScheduleDialog.png|right|frame|Medication Schedule]]<br />
===Editing a Schedule===<br />
To edit a medication schedule:<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the schedule that you want to edit<br />
* Press the "Edit Schedule" button<br />
* Change any information you need to change, then press the "Save" button<br /><br /><br />
<br />
===Deleting a Schedule===<br />
When you delete a schedule, the record of when the medication was and wasn't taken for that time period in the past will be kept. To delete a schedule:<br />
* At the Touchscreen, press the "Settings" button<br />
* Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]])<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the schedule that you want to delete<br />
* Press the "Delete Schedule" button<br />
* Press the "Yes" button to confirm that you want to delete the schedule<br /><br /><br />
<br />
===Viewing a Schedule===<br />
Your loved one can view medication schedule information from the touchscreen [[Touchscreen Main Menu|Main Menu]].<br />
To view a medication schedule:<br />
* At the Touchscreen, press the "Main Menu" icon to display the menu<br />
* Press the "Medication" button<br />
* Any medications and schedules that you have already added will be listed on the screen<br />
* Press on the schedule that you want to view<br />
* Press the "Close" button when you are finished<br /><br /><br />
<br />
[[File:MedReminder.png|right|frame|Medication Reminder]]<br />
===Reminders===<br />
When the scheduled time arrives, a message box will appear on your loved one's screen with a reminder of what medications to take. Complete information about reminders can be found on the [[Medication Reminders|Med Reminders help page]].<br /><br /><br />
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<div style="text-align: right;"><small>GC-01-OUM-0009 Rev C</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Add_Med_Schedule.png&diff=6774File:Add Med Schedule.png2017-08-23T15:22:40Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Medication_Page.png&diff=6773File:Medication Page.png2017-08-23T15:21:47Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Medication_Compliance&diff=6772Medication Compliance2017-08-23T15:15:32Z<p>Eumhoefer: </p>
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<div>[[File:Medication_Compliance.png|400px|thumb|right|frame|Medication Analytics Page]]<br />
[[File:Medication_Compliance_Details.png|400px|thumb|right|frame|Medication Compliance Summary]]<br />
<table><br />
<tr><td valign="top">[[File:MedicationIcon.png|left]]</td><br />
<td><br />
===Medication Reminders===<br />
When your loved one is reminded to take medications, the message includes 3 buttons:<br />
* To acknowledge that medication was taken<br />
* To ask to be reminded later<br />
* To refuse the medication</td></tr><br />
</table><br /><br />
[[File:MedReminder.png|none|frame|Medication Reminder]]<br /><br />
<br />
The system keeps track of the button presses. Pressing the button acknowledging the medication was taken is counted as compliance. Pressing the button to refuse the medication is counted as non-compliance. Not pressing either of those buttons during the scheduled time period for a medication is also counted as non-compliance.<br /><br /><br />
<br />
===Compliance History===<br />
You can view a summary of your loved one's medication compliance by medication. To view the history:<br /><br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Analytics" button - this displays a list of medications<br />
* For more information, click the button within the "Details" section. <br /><br /><br />
<br />
When a medication is discontinued, delete the [[Medication Schedules|schedule for that medication]]. This will prevent your loved one from being prompted to take a discontinued med, and it will give you a more accurate picture of the compliance history for that medication.<br /><br /><br />
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<div style="text-align: right;"><small>GC-01-OUM-0044 Rev A</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Medication_Compliance_Details.png&diff=6771File:Medication Compliance Details.png2017-08-23T15:14:58Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Medication_Compliance.png&diff=6770File:Medication Compliance.png2017-08-23T15:13:23Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Medication_Rules&diff=6769Medication Rules2017-08-23T15:05:18Z<p>Eumhoefer: </p>
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<div>[[File:Medication_Rules.png|400px|thumb|right|frame|Define a Rule Condition]]<br />
[[File:Medication_Rules_Action.png|400px|thumb|right|frame|Define a Rule Action]]<br />
<table><br />
<tr><td valign="top">[[File:MedicationIcon.png|left]]</td><br />
<td><br />
===Setting Rules===<br />
You can set up medication rules to alert caregivers when the Resident does or does not acknowledge that meds have been taken. To add a medication rule:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Medications" button<br />
* In the Medication Rules section, click the "New Rule" button</td><br />
</tr><br />
</table><br />
<br />
There are two parts to each rule, a condition and an action. On the first screen, define the condition. Your rule can be triggered when:<br />
* The Resident presses an on-screen button to acknowledge taking meds scheduled for that time<br />
* The Resident doesn't press an on-screen button to acknowledge taking the meds (either by pressing an on-screen button refusing the meds, or by not pressing any button to acknowledge the meds scheduled for that time)<br />
* The Resident presses an on-screen button refusing the meds scheduled for that time<br /><br /><br />
<br />
Examples of conditions might be:<br />
* If any medication is refused by the Resident, email a Caregiver. <br />
* If Synthroid is not acknowledged as taken, make a reminder call.<br />
<br />
Once you have defined the condition, you need to set the action. Possible actions include contacting a single caregiver, all caregivers, or a [[Call Lists|Call List]]. The types of contact include:<br />
* Email<br />
* Text message<br />
* Phone call to home, work or cell phone<br />
* Phone call to a [[Call Lists|Call List]]<br /><br /><br />
* Display a message on the touchscreen for a certain amount of time.<br />
<br />
Multiple rules can be triggered for any event, so that multiple types of alerts can be sent out, for example both phone calls and emails.<br /><br /><br />
<br />
A slide button next to the rule lets you set whether the rule is enabled or disabled. Turn off a rule when a Resident no longer takes a particular medicine. You can disable a rule by sliding the button to the "off" state. If you want the rule to be active again, just slide the button to the "On" state again. If the Resident is away from home for a time, you can temporarily stop all alerts by activating [[Away Mode|Away Mode]]<br /><br /><br />
<br />
To edit a rule from the medication page, just hit the arrow next to the rule, and then the "Edit Rule" button. A rule can also be permanently deleted by clicking the "Delete Rule" button.<br />
<br />
For more information about schedule medications, see the [[Medications|Medications page]].<br /><br /><br />
<br />
<div style="text-align: right;"><small>GC-01-OUM-0045 Rev B</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Medication_Rules_Action.png&diff=6768File:Medication Rules Action.png2017-08-23T15:02:03Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Medication_Rules.png&diff=6767File:Medication Rules.png2017-08-23T15:01:22Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Medication_Reminders&diff=6766Medication Reminders2017-08-23T14:44:34Z<p>Eumhoefer: </p>
<hr />
<div>__NOTOC__ [[File:MedReminder.png|right|frame|Medication Reminder]]<br />
<table><br />
<tr><td>[[File:MedicationIcon.png|left]]</td><br />
<td><br />
===Overview===<br />
Your loved one can receive medication reminders right on the touchscreen of the system. The reminder will include the name of each of the medications scheduled for this time, along with a picture, the dose, and instructions for how to take it. The reminders will display at the start of a [[Medication Schedules|scheduled time period for a medication]], and will remain visible until the time expires, or your loved one presses a button indicating the meds have been taken. An optional alert tone can accompany the reminder.</td></tr><br />
</table><br /><br />
<br />
===Reminders===<br />
When a medication is scheduled to be taken, a pop-up dialog will appear on the screen listing the medication(s) that should be taken at that time. The pop-up dialog will remain on the screen until your loved one presses a button, either confirming that the medication has been taken, requesting to be reminded again a little later, or declining to take the meds.<br /><br /><br />
<br />
If your loved one asks to be reminded again later, then a new pop-up dialog will appear 15 minutes later. (Toward the end of the scheduled time period, that button will no longer appear.) If your loved one instead refuses the medications, there won't be another pop-up until another medication is scheduled. If the dialog isn't acknowledged, and the time period for a scheduled med expires, then the reminder will no longer display until the next scheduled time period begins.<br /><br /><br />
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===Compliance===<br />
* To see how well your loved one is doing with taking meds, you can check the Medication Analytics summary report. See the [[Medication Compliance|Medication Compliance help page]] for more information.<br />
* You can set rules on medication compliance, to notify you or other Caregivers whenever your loved one reports that medications have been taken, or whenever your loved one does '''not''' report they've been taken. See the [[Medication Rules|Medication Rules help page]] for more information.<br /><br /><br />
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[[File:MedOptions.png|right|frame|Medication Options]]<br />
===Setting the Optional Alert Tone===<br />
If you would like an optional alert sound to accompany the reminder when it first displays, select one in the Reminder Options window. To set the Reminder Options:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Medication" button<br />
* Click the "Options" button<br />
* Select the tone you would like, or select None<br />
* Click "Submit" to save your options<br /><br /><br />
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<div style="text-align: right;"><small>GC-01-OUM-0011 Rev C</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Medication&diff=6765Medication2017-08-23T14:41:35Z<p>Eumhoefer: </p>
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<div>[[File:MedicationScreen.png|right|frame|Medication on the Touchscreen]]<br />
[[File:MedDetails.png|right|frame|See More Details about a Medication]]<br />
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{| class="table"<br />
|-<br />
|[[File:Medication_App.png|200px|thumb|left|frame|Medication Button]]<br />
===Medications===<br />
You can view a list of your medications on the screen, with a picture of each medication, and when it should be taken. <br />
|}<br />
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:You can also receive pop-up reminders on screen when it is time to take medication. Information about each medication and when to take it is [[Medications|added to your system by your caregivers]].<br /><br /><br />
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===Viewing More Details===<br />
Press on any medication in the list to see more details about it, which can include a picture. Press the "Close" button when you are finished.<br /><br /><br />
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{| class="table"<br />
|-<br />
===Reminders===<br />
|-<br />
|[[File:MedReminder.png|right|frame|Medication Reminder]]<br />
|<br />
:After one of your Caregivers has added your [[Medications|medications]] and their [[Medication Schedules|schedules]], you will receive [[Medication Reminders|an on-screen reminder]] when it is time to take medication. A list will appear on screen of the medications that should be taken at this time. Press the appropriate button to indicate whether you took the meds scheduled for this time.<br />
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|-<br />
|colspan="2"| <br />
:* Press the “Done Taking Meds” button when you have taken the medication, to close the reminder, until the next scheduled time.<br /><br />
:* Press the "Remind Me Later" button, if you want a new pop-up reminder for the same medication to appear 15 minutes later. (Toward the end of the scheduled period this button won't be offered.)<br /><br />
:* Press the "Refuse Meds" button, if you won't be taking the meds during this scheduled time.<br /><br />
|}<br />
<div style="text-align: right;"><small>GC-01-OUM-0031 Rev B</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Medication_App.png&diff=6764File:Medication App.png2017-08-23T14:39:53Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Group_Systems&diff=6763Group Systems2017-08-21T16:00:15Z<p>Eumhoefer: </p>
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<div>__NOTOC__ <br />
<table><tr><td><br />
[[File:CommunitiesIcon.png|left|Groups]][[File:Group_Systems_Tab.png|Group Systems Tab]]</td></tr><br />
</table><br /><br />
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[[File:Group_Systems_Page.png|400px|thumb|right|frame|List of Systems in a Group]]<br />
===Overview===<br />
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Click the "Systems" tab to see, and manage, the list of the Systems in the [[Groups|Group]].<br /><br /><br />
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===System Functions for Groups===<br />
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* '''Manage Systems''' - The Systems are listed in reverse numerical order (newer Systems at the top of the list.) Click on a System to see more information about it, and to go to the system's page.<br />
* '''Sort''' - Click the "Sort" button to change the order in which the list is sorted. You can re-order the list by System ID number (highest to lowest, or lowest to highest), hardware model, operating system version, or software version on the System.<br />
:: Asc = Ascending (lowest to highest)<br />
:: Desc = Descending (highest to lowest)<br />
* '''Search''' - To search for a particular System, enter a full or partial System number or Account name into the textbox, and then click the "Refresh" button or press the [Enter] key.<br />
* '''Filter''' - Click the "Filter" button if you want to show a list of ''all'' Systems, or a list of only the Systems with a particular [[System Status|system status]], e.g. Active, Updateable, Up, Down, Inventory, Disabled, Remote.<br /><br /><br />
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<div style="text-align: right;"><small>GC-01-OUM-0062 Rev A</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Group_Systems_Page.png&diff=6762File:Group Systems Page.png2017-08-21T15:48:14Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Group_Info&diff=6761Group Info2017-08-21T15:42:24Z<p>Eumhoefer: </p>
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<div>__NOTOC__ <br />
[[File:CommunitiesIcon.png|left|Groups]][[File:Group_Info_Tab.png|200px|Group Info Tab]]<br /><br />
Click the "Info" tab for access to information about the [[Groups|Group]], such as the distributor, account and system statuses of all the accounts and systems in the group, and information about the Care Note / Assessment notification settings.<br /><br /><br />
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'''Edit''' - Click the "Edit" button to edit information about the [[Groups|Group]], including the Group's address and [[Distributors|distributor]].<br /><br />
[[File:Group_Info_Page.png|300px|thumb|none|frame|General Info]]<br />
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'''Disable''' - Click the "Disable" button to disable the group. This will also disable all accounts within the group. An additional message can be added to be sent after disabling the group to all accounts in the group. <br /><br /><br />
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<div style="text-align: right;"><small>GC-01-OUM-0060 Rev A</small></div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=File:Group_Info_Page.png&diff=6760File:Group Info Page.png2017-08-21T15:29:42Z<p>Eumhoefer: </p>
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<div></div>Eumhoeferhttps://help.grandcare.com/index.php?title=Group_Users&diff=6759Group Users2017-08-21T15:23:38Z<p>Eumhoefer: </p>
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<div>__NOTOC__ <br />
<table><tr><td><br />
[[File:CommunitiesIcon.png|left|Groups]][[File:Group_Users_Tab.png|Group Users Tab]]</td></tr><br />
</table><br /><br />
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[[File:Group_Users_Page.png|400px|thumb|right|frame|List of Users for a Group]]<br />
===Overview===<br />
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Click the "Users" tab to see, and manage, the list of the Users related to the [[Groups|Group]]. This includes [[User Roles and Privileges|users with the role]] of:<br />
* Group Admin, Group Caregiver, or Group Communicator for the Group;<br />
* Account Admin, Account Caregiver, or Account Communicator for one or more Accounts in the Group;<br />
* Resident Admin, Resident Caregiver, or Resident Communicator for one or more Residents of an Account in the Group.<br /><br /><br />
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===User Functions for Groups===<br />
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* '''Add User''' - Add a new user to the group. This button will prompt you to a new page where you will need to enter in all of the information for a new user.<br />
* '''Resend Activation Email''' - This button will resend an email to activate their accounts to users that have never logged in. You can add an additional message to this email.<br />
* '''Manage Users''' - The Users are listed in alphabetical order by email address. Click on a User to see more information about him or her, and to have access to the Manage Users functions.<br />
* '''Sort''' - Click the "Sort" button to change the order in which the list is sorted. You can re-order the list by Email Address (highest to lowest, or lowest to highest) , First Name or Last Name.<br />
:: Asc = Ascending (lowest to highest)<br />
:: Desc = Descending (highest to lowest)<br />
* '''Filter''' - Click the "Filter" button if you want to show a list of ''all'' Users for the group, or a list of only the ''active'' Users. You may also filter the list to see only ''disabled'' Users, Users who have not logged in for at least 30 days, or Users who have never logged in.<br />
* '''Search''' - To search for a particular User, enter a full or partial name or email address into the textbox, and then click the "Refresh" button or press the [Enter] key.<br /><br /><br />
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<div style="text-align: right;"><small>GC-01-OUM-0063 Rev A</small></div></div>Eumhoefer