https://help.grandcare.com/api.php?action=feedcontributions&user=Nickm&feedformat=atomGrandCare Systems - User contributions [en]2024-03-29T05:36:57ZUser contributionsMediaWiki 1.36.1https://help.grandcare.com/index.php?title=Temperature&diff=5478Temperature2014-06-05T20:53:53Z<p>Nickm: </p>
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<div>__NOTOC__ [[File:ZWaveTempSensor.png|right|frame|Z-Wave Temperature and Motion Sensor]]<br />
[[File:TempGraph.png|right|frame|Temperature Graph]]<br />
<table><br />
<tr><td valign="top">[[File:SmartHomeIcon.png|left|Activity Monitoring]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br /><br />
If you are concerned that your loved one's home might get too hot or too cold, a wireless temperature sensor can help you. The sensor reports the current indoor temperature, as well as graphs of the temperature over time. You can set limits for how high or low the temperature can be, so you and other caregivers can receive alerts if those limits are exceeded. You can receive alerts on outside temperature or humidity as well, based on the [[Weather|system's weather report]] for the city you selected.</td></tr><br />
</table><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Types of Sensors</h3><br />
There are two different types of temperature sensors that can be used with your loved one's system. One is a combination sensor that does double duty as both a motion sensor and a temperature sensor. The other is a dedicated temperature sensor. Your support representative or installer should help you choose the sensors that are right for your needs. If those needs change, different sensors can be added to the system at a later date. As part of the installation process, the sensors must be paired with your system, so that the signals are picked up properly. <br /><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Checking the Temperature Graphs</h3><br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "[[Weather|Weather]]" button - this displays a list of the temperature sensors<br />
* Click the "Show Temperature Graph" icon for the temperature sensor you want to check<br />
Each vertical bar on the graph represents the average temperature for the day. The graph also reports the lowest and highest temperatures recorded in the month, and the average temperature. If there is no bar at all for a date that has passed, that is an indication that there is a problem with the sensor. In most cases, it means that the batteries need to be replaced on the sensor, something that is easily checked on the [[Battery Report|Battery Report]]. For more serious issues, you can call your installer, or support representative.<br /><br /><br />
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[[File:ClimateCondition.png|right|frame|Set a Climate Rule Condition]]<br />
[[File:ClimateAction.png|right|frame|Set a Climate Rule Action]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Setting Rules</h3><br />
You can set up rules to alert caregivers when the indoor temperature goes above or below values that you define. You can also set up rules to report when the outdoor temperature goes outside of your defined limits. The outdoor temperature is taken from the [[Weather|system's weather forecast]], based on the city that you selected for the system. To add a rule:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "[[Weather|Weather]]" button<br />
* In the Climate Rules section, click the "Add New Rule" button<br /><br /><br />
<br />
There are two parts to each rule, a condition and an action. On the first screen, define the condition. Your rule can be triggered by:<br />
* Indoor temperature above a value you choose<br />
* Indoor temperature below a value you choose<br />
* Outdoor temperature above a value you choose<br />
* Outdoor temperature below a value you choose<br />
* Outdoor humidity above a level you choose<br />
* Outdoor humidity below a level you choose<br /><br /><br />
<br />
Once you have defined the condition, you need to set the action. Possible actions include turning on a light, showing an on-screen [[Acknowledgments|Acknowledgment]] to the resident, or contacting a single caregiver, all caregivers, or a [[Call List|Call List]]. The types of contact include:<br />
* Email<br />
* Text message<br />
* Phone call to home, work or cell phone<br />
* Phone call to a [[Call List|Call List]]<br /><br /><br />
<br />
Examples of rules might be:<br />
* If the indoor temperature rises above 85, email all caregivers.<br />
* If the indoor temperature falls below 60, call the next door neighbor.<br />
* If the outdoor temperature is below 20, send a text to an adult daughter.<br /><br /><br />
<br />
Multiple rules can be triggered for any event, so that multiple types of alerts can be sent out, for example both phone calls and emails.<br /><br /><br />
<br />
A checkbox next to the rule lets you set whether the rule is enabled or disabled. It might make sense to turn off a rule while your loved one is on vacation, so that alerts won't be sent out during that time. You can disable a rule by unchecking the box. When you're ready for the rule to be active again, just check the Enabled checkbox again, and then save the rule settings.<br /><br /><br />
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<small>[[Media:Temperature.pdf|PDF format]]</small><br /></div>Nickmhttps://help.grandcare.com/index.php?title=Bed_and_Chair_Sensors&diff=5477Bed and Chair Sensors2014-06-05T20:52:54Z<p>Nickm: </p>
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<div>__NOTOC__ [[File:PressureMat.png|right|frame|Bed or Chair Pressure Mat]]<br />
<table><br />
<tr><td valign="top">[[File:ActivityIcon.png|left|Activity Monitoring]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br /><br />
Bed sensors help you see whether your loved one is going to bed at the usual time and is staying in bed during the night. Activity graphs help you see whether your loved one is sleeping calmly or restlessly. You can set alerts to let you know if something isn't right, for example if your loved one has gotten up during the night and not returned to be. And you can also see whether your loved one is staying in bed excessively, or returning to bed during the day. You can use these sensors on other furniture as well, such as chairs or couches.</td></tr><br />
</table><br /><br />
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[[File:BedGraph.png|right|frame|Bed Activity Graph]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Types of Bed Sensors</h3><br />
Each bed sensor has two parts, a pressure mat and a contact sensor. The pressure mats come in two sizes, and there are two different models of contact sensors. Your support representative or installer should help you choose the models that are right for your needs. If those needs change, different models or devices can be added to the system at a later date. As part of the installation process, the bed sensors must be paired with your system, so that the signals are picked up properly.<br /><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">How to Place a Bed Sensor</h3><br />
For accurate readings, the pressure mat should NOT be placed under the mattress. Instead, place it under a mattress pad or blanket. It should be placed under the legs or feet of your loved one, somewhere where there is likely to be contact when your loved one is in bed. The sensor is attached by wires. Attach the sensor to the bed frame, being careful to place it where the wires won't tangle with your loved one's feet.<br /><br /><br />
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If you are using the sensor on a chair or couch, the pressure mat shouldn't be placed under a cushion. Instead, place the mat on top of the cushions, but cover it with a blanket or quilt for your loved one's comfort. The sensor can be tucked out of the way between the cushions.<br /><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Checking the Bed Activity Graphs</h3><br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Activity" button - this displays a list of the motion sensors<br />
* Click the "Show Bed Graph" icon for the bed or chair sensor you want to check<br />
Each vertical bar on the graph represents a 15-minute period. The higher the bar, the more activity detected in that 15-minute time slot. Note that there is a short bar, even when there is nobody in bed during that time period. If there is no bar at all for a time period that has passed, that is an indication that there is a problem with the sensor. In most cases, it means that the batteries need to be replaced on the sensor, something that is easily checked on the [[Battery Report|Battery Report]]. For more serious issues, you can call your installer, or your support representative.<br /><br /><br />
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[[File:BedRuleCondition.png|right|frame|Define a Bed Rule Condition]]<br />
[[File:BedRuleAction.png|right|frame|Define a Bed Rule Action]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Bed Options</h3><br />
The bed graph shows a full day's data (24 hours.) Some people prefer to view the graphs from noon of one day to noon of the next, with night in the middle of the graph, and an entire night visible on a single graph. Other people prefer the graphs to show a single calendar day, from midnight to midnight. You can choose between those two settings to display the graph the way you prefer.<br /><br /><br />
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To change the Bed Graph display:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Activity" button - this displays a list of the motion sensors<br />
* Click the "Options" button<br />
* Select your preference for the "Bed Graph Type" - nightly displays the data from noon to noon, and daily displays it from midnight to midnight<br /><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Setting Rules</h3><br />
You can set up rules to alert caregivers when something occurs. To add a rule:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Activity" button<br />
* In the Bed Rules section, click the "Add New Rule" button<br /><br /><br />
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There are two parts to each rule, a condition and an action. On the first screen, choose the condition. Your rule can be triggered:<br />
* When somebody is in bed for a specified length of time, at any time or during a specified time range<br />
* When nobody is in bed for a specified length of time, at any time or during a specified time range<br /><br />
<br />
Once you have defined the condition, you need to set the action. Possible actions include turning on a light, showing an on-screen [[Acknowledgments|Acknowledgment]] to the resident, or contacting a single caregiver, all caregivers, or a [[Call List|Call List]]. The types of contact include:<br />
* Email<br />
* Text message<br />
* Phone call to home, work or cell phone<br />
* Phone call to a [[Call List|Call List]]<br /><br /><br />
<br />
Examples of rules might be:<br />
* If someone is in bed for at least a half an hour during the afternoon then email an adult daughter.<br />
* If nobody is in bed for at least an hour during the night then send a text to all caregivers.<br /><br /><br />
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Multiple rules can be triggered for any event, so that multiple types of alerts can be sent out, for example both phone calls and emails.<br /><br /><br />
<br />
A checkbox next to the rule lets you set whether the rule is enabled or disabled. It might make sense to turn off a rule while your loved one is on vacation, so that alerts won't be sent out during that time. You can disable a rule by unchecking the box. When you're ready for the rule to be active again, just check the Enabled checkbox again, and then save the rule settings.<br /><br /><br />
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<small>[[Media:BedandChairSensors.pdf|PDF format]]</small><br /></div>Nickmhttps://help.grandcare.com/index.php?title=Door_Sensors&diff=5476Door Sensors2014-06-05T20:51:54Z<p>Nickm: </p>
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<div>__NOTOC__ [[File:InovonicsDoorSensor.png|right|frame|Inovonics Door Sensor]]<br />
<table><br />
<tr><td valign="top">[[File:ActivityIcon.png|left|Activity Monitoring]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br /><br />
You can place sensors on doors, windows, cabinets, or refrigerators, to detect when they've been opened or closed. They can help you see if a caregiver or service provider has arrived when they were expected, or if someone is leaving at an unexpected time, such as the middle of the night. You can make sure a pill cabinet has been opened at the proper time, or whether a pantry door or refrigerator has been opened at meal times.</td></tr><br />
</table><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">How a Door Sensor Works</h3><br />
Door sensors have 2 magnets that send one type of signal when the magnets are in contact with each other (which means the door is closed) and another kind of signal when the magnets are apart (which means the door is open.) These sensors can be mounted on any door or window, so that the two magnets are touching, or very nearly touching when the door is closed. It is important to mount the sensor parts in such a way that they won't easily become detached, for example using screws or strong adhesive.<br /><br /><br />
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[[File:DoorActivity.png|right|frame|Door Activity Graph]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Checking the Door Activity Graphs</h3><br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Activity" button - this displays a list of the door and window sensors<br />
* Click the "Show Door Graph" icon for the sensor you want to check<br />
Each vertical bar on the graph represents a 15-minute period. The higher the bar, the more door activity detected in that 15-minute time slot. Note that there is a short bar, even when the door has not been used in that time period. If there is no bar at all for a time period that has passed, that is an indication that there is a problem with the sensor. In many cases, it indicates that the batteries need to be replaced on the sensor, something that is easily checked on the [[Battery Report|Battery Report]]. For more serious issues, you can call your installer or support specialist.<br /><br /><br />
<br />
[[File:DoorRuleCondition.png|right|frame|Define a Door Rule Condition]]<br />
[[File:DoorRuleAction.png|right|frame|Define a Door Rule Action]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Setting Rules</h3><br />
You can set up rules to alert caregivers when something occurs. To add a rule:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Activity" button<br />
* In the Door Rules section, click the "Add New Rule" button<br /><br /><br />
<br />
There are two parts to each rule, a condition and an action. On the first screen, define the condition. Your rule can be triggered when a door is:<br />
* Opened<br />
* Opened the next time<br />
* Left open<br />
* Closed<br /><br /><br />
<br />
Depending on the condition, the rule can be set to detect door activity at a particular sensor, or at any single sensor.<br /><br /><br />
You can choose a time period during which the rule would execute, for example for a time period at night, for a time period around lunchtime, etc. You can also specify how frequently to check the condition, or in some cases how long the condition must continue before an alert is triggered.<br /><br /><br />
<br />
Examples of conditions might be:<br />
* If the back door opens after dark, turn on the back yard light.<br />
* If any door opens in the middle of the night, phone the next door neighbor to intervene.<br />
* If the front door opens in the middle of the morning, then send an email to a caregiver because a service provider has arrived.<br /><br /><br />
<br />
Once you have defined the condition, you need to set the action. Possible actions include turning on a light, showing an on-screen [[Acknowledgments|Acknowledgment]] to the resident, or contacting a single caregiver, all caregivers, or a [[Call List|Call List]]. The types of contact include:<br />
* Email<br />
* Text message<br />
* Turn on a light<br />
* Phone call to home, work or cell phone<br />
* Phone call to a [[Call List|Call List]]<br /><br /><br />
<br />
Multiple rules can be triggered for any event, so that multiple types of alerts can be sent out, for example both phone calls and emails.<br /><br /><br />
<br />
A checkbox next to the rule lets you set whether the rule is enabled or disabled. It might make sense to turn off a rule while your loved one is on vacation, so that alerts won't be sent out during that time. You can disable a rule by unchecking the box. When you're ready for the rule to be active again, just check the Enabled checkbox again, and then save the rule settings.<br /><br /><br />
<br />
<small>[[Media:DoorSensors.pdf|PDF format]]</small><br /></div>Nickmhttps://help.grandcare.com/index.php?title=Motion_Sensors&diff=5475Motion Sensors2014-06-05T20:47:18Z<p>Nickm: </p>
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<div>__NOTOC__ [[File:Z-Wave.png|right|frame|Z-Wave Motion and Temperature Sensor]]<br />
[[File:Inovonics.png|right|frame|Inovonics Motion Sensor]]<br />
<table><br />
<tr><td valign="top">[[File:ActivityIcon.png|left|Activity Monitoring]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br /><br />
Motion sensors are useful for assuring that your loved one is OK and moving around as you would expect. Checking in to see that your loved one is getting up at the usual time, and moving around in a normal, predictable way, can provide peace of mind. Changes in routine can let you know that something might be different. The sensors can be placed to help you answer questions, if you have specific concerns. Rules can be set to turn on lights, or to alert caregivers by phone, text, or email, if something isn't quite right.</td></tr><br />
</table><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Examples of Motion Sensor Uses</h3><br />
There are a variety of reasons that you might use motion sensors. Here are some examples.<br />
* If you are concerned whether your loved one is eating meals, a motion sensor on the kitchen counter or in the refrigerator can let you check for motion at mealtimes.<br />
* If you would like to know when your loved one gets up each morning, then a motion sensor could be placed in the hallway outside the bedroom door, or in the bedroom closet, or wherever your loved one typically goes first thing in the morning.<br />
* A motion sensor in the bathroom could help you check for an increase in frequency of bathroom visits.<br />
* If your loved one is at high risk for falls, then motion sensors near the ground in areas of concern can detect fairly continuous motion on the ground for a 15-minute time period, which may indicate a fall.<br />
* A motion sensor in the hallway can trigger a light to turn on if there's motion at night, to guide your loved one's way in the dark.<br />
* You can use several motion sensors to detect wandering motion, which is a symptom of some medical conditions that might be a concern.<br />
* In general, motion sensors in your loved one's usual places, perhaps the bedroom, kitchen and living room, let you see from day to day whether your loved one is moving around in a typical way.<br />
* If there are differences from the norm, for example a substantial decrease in motion, or a change in routine such as no motion in the bedroom at night, it might indicate a problem, such as side effects from a medication change.<br /><br /><br />
<br />
[[File:MotionGraph.png|right|frame|Motion Graph]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Types of Sensors</h3><br />
There are a number of motion sensor models that can be used with your system. Your support representative or installer should help you choose the sensors that are right for your needs. If those needs change, different sensors can be added to the system at a later date. As part of the installation process, the sensors must be paired with your system, so that the signals are picked up properly.<br /><br /><br />
<br />
One of the sensor models can track both motion and indoor temperature. Another is pet-tolerant and won't be triggered by the motion of smaller pets. Another is suitable for high-traffic areas. Others simply track motion. Most can sit on a shelf or be mounted on a wall, and there is a ceiling-mounted model as well. Sensors should be positioned so that they aren't blocked, and so that they don't accidentally get tipped over or turned around. It is also important not to position motion sensors close to heat sources such as radiators or heat registers.<br /><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Checking the Motion Graphs</h3><br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Activity" button - this displays a list of the motion sensors<br />
* Click the "Show Motion Graph" icon for the motion sensor you want to check<br />
Each vertical bar on the graph represents a 15-minute period. The higher the bar, the more motion detected in that 15-minute time slot. Note that there is a short bar, even when there is no motion detected in that time period. If there is no bar at all for a time period that has passed, that is an indication that there is a problem with the sensor. In most cases, it means that the batteries need to be replaced on the sensor, something that is easily checked on the [[Battery Report|Battery Report]]. For more serious issues, you can call your installer, or customer support representative.<br /><br /><br />
<br />
[[File:Rule-DefineCondition.png|right|frame|Define a Rule Condition]]<br />
[[File:Rule-DefineAction.png|right|frame|Define a Rule Action]]<br />
At the top of the graph, you can select another sensor, or you can select "All Motion" to see a graph that merges the readings from all the sensors. Selecting "Current Status" will show you the time of the most recent motion detected by each sensor. Selecting [[Daily Show|Daily Show]] will show a time lapse of a day's activity.<br /><br /><br />
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Setting Rules</h3><br />
You can set up rules to alert caregivers when there are problems. To add a rule:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Activity" button<br />
* In the Motion Rules section, click the "Add New Rule" button<br /><br /><br />
<br />
There are two parts to each rule, a condition and an action. On the first screen, define the condition. Your rule can be triggered by:<br />
* Any motion<br />
* No motion<br />
* Wandering motion<br />
* Excessive motion<br />
* Next motion<br /><br /><br />
<br />
Depending on the condition, the rule can be set to detect motion at a particular sensor, at any single sensor, or at all sensors.<br /><br /><br />
You can choose a time period during which the rule would execute, for example for a time period at night, for a time period around lunchtime, etc. You can also specify how frequently to check the condition, or in some cases how long the condition must continue before an alert is triggered.<br /><br /><br />
<br />
Examples of conditions might be:<br />
* If any motion is detected by the hallway detector between 10pm and 6am - this might signal a caregiver to come and offer some assistance, or might turn on a nightlight.<br />
* If excessive motion is detected in the bathroom, it might indicate a fall.<br />
* If no motion is detected in the kitchen between 11am and 1pm - this might signal that your loved one has not eaten lunch.<br /><br /><br />
<br />
Once you have defined the condition, you need to set the action. Possible actions include turning on a light, showing an on-screen [[Acknowledgments|Acknowledgment]] to the resident, or contacting a single caregiver, all caregivers, or a [[Call List|Call List]]. The types of contact include:<br />
* Email<br />
* Text message<br />
* Phone call to home, work or cell phone<br />
* Phone call to a [[Call List|Call List]]<br /><br /><br />
<br />
Multiple rules can be triggered for any event, so that multiple types of alerts can be sent out, for example both phone calls and emails.<br /><br /><br />
<br />
A checkbox next to the rule lets you set whether the rule is enabled or disabled. It might make sense to turn off a rule while your loved one is on vacation, so that alerts won't be sent out during that time. You can disable a rule by unchecking the box. When you're ready for the rule to be active again, just check the Enabled checkbox again, and then save the rule settings.<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Additional Information</h3><br />
* [[Motion Sensor Battery Tips|Motion Sensor Battery Tips]]<br />
<br />
<small>[[Media:MotionSensors.pdf|PDF format]]</small><br /></div>Nickmhttps://help.grandcare.com/index.php?title=File:Acknowledgement-Care-Menu.png&diff=5474File:Acknowledgement-Care-Menu.png2014-06-05T20:44:36Z<p>Nickm: </p>
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<div></div>Nickmhttps://help.grandcare.com/index.php?title=File:Acknowledgement-Dialog.png&diff=5473File:Acknowledgement-Dialog.png2014-06-05T20:44:24Z<p>Nickm: </p>
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<div></div>Nickmhttps://help.grandcare.com/index.php?title=Acknowledgments&diff=5472Acknowledgments2014-06-05T20:43:50Z<p>Nickm: Created page with "Acknowledgment Dialog File:Acknowledgement-Care-Menu.png|200px|framed|right|Creating an Acknowledgment as the target of a rul..."</p>
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<div>[[File:Acknowledgement-Dialog.png|right|frame|Acknowledgment Dialog]]<br />
[[File:Acknowledgement-Care-Menu.png|200px|framed|right|Creating an Acknowledgment as the target of a rule]]<br />
<br />
===Overview===<br />
Acknowledgments are a good way to remind the resident to do certain tasks. They show a pop-up message with a message and play an optional tone. The resident must acknowledge the message in order to make is disappear.<br />
<br />
===Creating Acknowledgment===<br />
Acknowledgments can be added as the action of almost any rule. <br />
# Select the "Request on-screen acknowledgment" option in the "THEN" drop-down list. <br />
# Select a tone from the tone drop-down list. You can preview the tones by clicking on the speaker icon.<br />
# Enter a message to show to the resident.<br />
# Press "Save".<br />
<br />
===Acknowledgment Behavior===<br />
It is important to understand how Acknowledgments behave. Here are some points to consider:<br />
* Pressing the "Acknowledge" button on the dialog makes it close.<br />
* Pressing the "Remind Me Later" button makes the snooze for five minutes. It will then pop up again.<br />
* Only one Acknowledgment shows up in the dialog at a time. Pressing the "Acknowledge" button will make the next Acknowledgment pop up. Acknowledgments display newest to oldest.<br />
* Acknowledgments show for two hours after they are first triggered. After two hours the dialog disappears and the Acknowledgment is considered expired.<br />
* The Acknowledgment dialog will refresh every five minutes after it is shown. This will re-ring the tone and show any new Acknowledgments.<br />
* The Acknowledgment dialog will preempt ToDo and Calendar notifications. Otherwise, it will not replace any popped up dialog.<br />
* Due to risk with conflicting with the Medication module, you cannot add Acknowledgment rule actions to [[Medication Rules]].</div>Nickmhttps://help.grandcare.com/index.php?title=Action_Buttons&diff=5471Action Buttons2014-06-05T20:43:26Z<p>Nickm: </p>
<hr />
<div>__NOTOC__ [[File:InovonicsPendant.png|right|frame|Inovonics Push-Button Pendant]]<br />
<table><br />
<tr><td valign="top">[[File:ActivityIcon.png|left|Activity Monitoring]]</td><br />
<td><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br /><br />
The simplest type of sensor is the action button or pendant. It is a device with a button that can be pushed at any time. These devices can be placed in a convenient spot, kept in a pocket, or worn like necklace. Rules can be set to send out notifications when the button is pushed. The notifications can be sent by email, text, or phone, and can go to a single caregiver or to many. Sometimes referred to as "Call Me" buttons, these devices can let you know when your loved one needs some help, or needs you to call.</td></tr><br />
</table><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Types of Action Buttons</h3><br />
There are two action button models that can be used with your system. Your support representative or installer should help you choose the button device that is right for your needs. If those needs change, different devices can be added to the system at a later date. As part of the installation process, the devices must be paired with your system, so that the signals are picked up properly.<br /><br /><br />
<br />
[[File:ButtonRuleCondition.png|right|frame|Define an Action Button Rule Condition]]<br />
[[File:ButtonRuleAction.png|right|frame|Define an Action Button Rule Action]]<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Setting Rules</h3><br />
You can set up rules to alert caregivers when something occurs. To add a rule:<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Notifications" button<br />
* In the Action Button Rules section, click the "Add New Rule" button<br /><br /><br />
<br />
There are two parts to each rule, a condition and an action. On the first screen, choose the condition. Your rule can be triggered:<br />
* Whenever a button is pushed<br />
* If a button is pushed during a specified time period<br />
* If a button is not pushed during a specified time period<br /><br /><br />
<br />
Once you have defined the condition, you need to set the action. Possible actions include turning on a light, showing an on-screen [[Acknowledgments|Acknowledgment]] to the resident, or contacting a single caregiver, all caregivers, or a [[Call List|Call List]]. The types of contact include:<br />
* Email<br />
* Text message<br />
* Phone call to home, work or cell phone<br />
* Phone call to a [[Call List|Call List]]<br /><br /><br />
<br />
Examples of rules might be:<br />
* If the button is not pushed between 9 and 10am (when a nurse is expected to visit) then email an adult daughter.<br />
* If the button is pushed at any time then send texts to all caregivers.<br />
* If the button is pushed in the middle of the night, then contact a [[Call List|Call List]].<br /><br /><br />
<br />
Multiple rules can be triggered for any event, so that multiple types of alerts can be sent out, for example both phone calls and emails.<br /><br /><br />
<br />
A checkbox next to the rule lets you set whether the rule is enabled or disabled. It might make sense to turn off a rule while your loved one is on vacation, so that alerts won't be sent out during that time. You can disable a rule by unchecking the box. When you're ready for the rule to be active again, just check the Enabled checkbox again, and then save the rule settings.<br /><br /><br />
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Notification History</h3><br />
You can see a list of each time the button was pressed over the last two days, the last week, or the last month.<br />
* [[Logging In|Log in to the Online Care Portal]]<br />
* Open the [[Care Menu|Care Menu]]<br />
* Click the "Notifications" button<br />
* Click the "Notification History" button<br /><br />
The list displays the date and time of each button press.<br /><br /><br />
<br />
<small>[[Media:ActionButtons.pdf|PDF format]]</small><br /></div>Nickmhttps://help.grandcare.com/index.php?title=Touchscreen_Calendar&diff=5470Touchscreen Calendar2014-06-05T20:39:45Z<p>Nickm: </p>
<hr />
<div>[[File:Calendar-button.png|right|frame|Calendar Button]]<br />
[[File:Calendar.png|right|frame|Monthly Calendar]]<br />
<br />
===Calendar===<br />
Press the Calendar button to see the calendar for the current month. A summary of Calendar Events shows on each calendar day. Press a day to bring up the detailed [[Today's Schedule|Schedule]] for that day.<br />
<br />
Press the '''Prev''' or '''Next''' button to move between months.<br />
<br />
Press the '''Add Event''' button to [[Add or Edit Events on Touchscreen|add a Calendar Event or To-Do Item]] to your calendar.<br />
<br />
'''[[Help For Residents|Home]]'''</div>Nickmhttps://help.grandcare.com/index.php?title=File:Todays-Schedule-Types.png&diff=5469File:Todays-Schedule-Types.png2014-06-05T20:38:57Z<p>Nickm: </p>
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<div></div>Nickmhttps://help.grandcare.com/index.php?title=File:Schedule_BTN.png&diff=5468File:Schedule BTN.png2014-06-05T20:38:36Z<p>Nickm: </p>
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<div></div>Nickmhttps://help.grandcare.com/index.php?title=File:Todays-Schedule-Main.png&diff=5467File:Todays-Schedule-Main.png2014-06-05T20:38:03Z<p>Nickm: </p>
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<div></div>Nickmhttps://help.grandcare.com/index.php?title=File:Reminder-ToDo.png&diff=5466File:Reminder-ToDo.png2014-06-05T20:36:09Z<p>Nickm: </p>
<hr />
<div></div>Nickmhttps://help.grandcare.com/index.php?title=File:Reminder-Calendar.png&diff=5465File:Reminder-Calendar.png2014-06-05T20:35:46Z<p>Nickm: </p>
<hr />
<div></div>Nickmhttps://help.grandcare.com/index.php?title=Event_Reminders&diff=5464Event Reminders2014-06-05T20:34:43Z<p>Nickm: Created page with "Events created on the touchscreen can pop up reminders for the resident. They are set up while creating of editing an Event. They will not dismiss any active dialogs (for exam..."</p>
<hr />
<div>Events created on the touchscreen can pop up reminders for the resident. They are set up while creating of editing an Event. They will not dismiss any active dialogs (for example, they will not close the Video Chat or Medication dialogs, they will wait until these close).<br />
<br />
A user defined alarm can sound when the reminder pops up. The alarm will sound every five minutes until the reminder is dismissed or expires.<br />
<br />
Each type of Event has a different reminder behavior.<br />
{|<br />
|[[File:Reminder-Calendar.png|left|frame|Calendar Event Reminder]]<br />
|<br />
===Calendar Event Reminder===<br />
This reminder will only show up if set up from the [[Add or Edit Events on Touchscreen|Add/Edit Event]] view. Press the Event to bring up a [[Today's Schedule|detail view]] of the Event. Press the ''Dismiss'' button to close the reminder. The reminder will stay active until dismissed or until the Event is over.<br />
|-<br />
|[[File:Reminder-ToDo.png|left|frame|To-Do Reminder]]<br />
|<br />
===ToDo Item Reminder===<br />
All ToDo Items will show a reminder when they are due. You can check off ToDo Items from the reminder by pressing the box next to the item in the ToDo list. If all ToDo Items in a reminder dialog are checked off, the dialog closes automatically. If you press the ''Remind Me Later'' button, the reminder will snooze for five minutes and display again. If you press ''Refuse ToDos'' these ToDo Items will be marked as refused and will no longer pop up reminders. They will not be checked off on [[Today's Schedule]].<br />
|}</div>Nickmhttps://help.grandcare.com/index.php?title=File:Calendar-AddEvent-OptionalDetails.png&diff=5463File:Calendar-AddEvent-OptionalDetails.png2014-06-05T20:34:02Z<p>Nickm: Nickm uploaded a new version of &quot;File:Calendar-AddEvent-OptionalDetails.png&quot;</p>
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<div>Touchscreen Calendar Add Event Screen 4 - Optional Details</div>Nickmhttps://help.grandcare.com/index.php?title=File:Calendar-AddEvent-Reminder.png&diff=5462File:Calendar-AddEvent-Reminder.png2014-06-05T20:33:43Z<p>Nickm: </p>
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<div></div>Nickmhttps://help.grandcare.com/index.php?title=File:Calendar-AddEvent-Repeat.png&diff=5461File:Calendar-AddEvent-Repeat.png2014-06-05T20:32:42Z<p>Nickm: Nickm uploaded a new version of &quot;File:Calendar-AddEvent-Repeat.png&quot;</p>
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<div>Touchscreen Calendar Add Event Screen Step 3 - Repeat</div>Nickmhttps://help.grandcare.com/index.php?title=File:Calendar-AddEvent-Time.png&diff=5460File:Calendar-AddEvent-Time.png2014-06-05T20:32:23Z<p>Nickm: Nickm uploaded a new version of &quot;File:Calendar-AddEvent-Time.png&quot;</p>
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<div>Calendar Add Event Screen Step 2 - Event Time</div>Nickmhttps://help.grandcare.com/index.php?title=File:Calendar-AddEvent-EventBasics.png&diff=5459File:Calendar-AddEvent-EventBasics.png2014-06-05T20:30:49Z<p>Nickm: Nickm uploaded a new version of &quot;File:Calendar-AddEvent-EventBasics.png&quot;</p>
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<div>Add Calendar Events Screen 1 - Event Basics</div>Nickmhttps://help.grandcare.com/index.php?title=Add_or_Edit_Events_on_Touchscreen&diff=5458Add or Edit Events on Touchscreen2014-06-05T20:29:18Z<p>Nickm: Created page with "__NOTOC__ Residents can add and edit events from the Touchscreen. Caregivers can add, edit or remove events and appointments from the Care Menu or by using Touchs..."</p>
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<div>__NOTOC__<br />
Residents can add and edit events from the Touchscreen. Caregivers can add, edit or remove events and appointments from the [[Calendar|Care Menu]] or by using Touchscreen Emulation.<br />
<br />
{| class="table"<br />
|-<br />
|[[File:Calendar-AddEvent-EventBasics.png|left|frame]]<br />
|<br />
=== Step 1: Event Basics ===<br />
# Press the ''Select a Type of Event'' button to select the type of event. Events can be either Calendar Events or ToDo Items. Select the type of event you want from the drop-down list.<br />
# Press the ''Event Date'' button and select the starting date from the mini pop-up calendar. You can select a future date for a future Event or a past date for an Event that started in the past but is repeating.<br />
# Press the ''Event Description'' box to bring up the on screen keyboard to add a description for the event. The ''Event Description'' is required.<br />
# Press the ''Next'' button to continue.<br />
|-<br />
|[[File:Calendar-AddEvent-Time.png|left|frame]]<br />
|<br />
===Step 2: Event Time===<br />
# If your Calendar Event is an all-day event, press the ''All Day Event'' check box. To-Do Items do not have this option.<br />
# Press the ''Start Time'' button and select the the Event's start time from the drop-down list.<br />
# If you are adding a Calendar Event, press the ''End Time'' button and select the the Event's end time from the drop-down list. To-Do Items do not have this option.<br />
# Press the ''Next'' button to continue.<br />
|-<br />
|[[File:Calendar-AddEvent-Repeat.png|left|frame]]<br />
|<br />
===Step 3: Event Repeat===<br />
# If you would like this Event to repeat, press the ''Event Repeat'' button and select the proper repeat option from the drop-down list.<br />
# Events can repeat forever or until a certain date. Press and uncheck the ''Repeat Forever'' checkbox if you would like the Event to have an end date. Press the ''End Date'' box and select the proper date from the mini pop-up calendar.<br />
# Press the ''Next'' button to continue<br />
|-<br />
|[[File:Calendar-AddEvent-Reminder.png|left|frame]]<br />
|<br />
===Step 4: Event Reminder===<br />
# If you are adding a Calendar Event, you can have an [[Event Reminders|on-screen reminder]] pop up at a set time before the Event starts. Check the ''Show pop-up Reminder'' box and press the button to selct when the [[Event Reminders|reminder]] should pop up from the drop-down. To-Do Items automatically show a pop-up [[Event Reminders|reminder]], so this option is hidden for them.<br />
# If you want the [[Event Reminders|reminder]] pop-up to sound an alarm tone, check the ''Play tone for Reminder''. Press the ''Select Tone'' button and select a tone from the drop-down list. You can press the ''Play'' button to try the currently selected tone.<br />
# Press the ''Next'' button to continue<br />
|-<br />
|[[File:Calendar-AddEvent-OptionalDetails.png|left|frame]]<br />
|<br />
<br />
===Step 5: Optional Details===<br />
# Press the ''Event Location'' box to add an optional location for this Event.<br />
# Press the ''Event Notes'' box to add any optional notes for this Event.<br />
# If you would like to make any final changes to your Event, press the ''Previous'' and ''Next'' buttons to scroll through the edit pages. Press the ''Save Event'' button on the last page to save your Event.<br />
# A window will appear to confirm that your Event has been saved. Press the ''OK'' button to close.<br />
|}</div>Nickmhttps://help.grandcare.com/index.php?title=Today%27s_Schedule&diff=5457Today's Schedule2014-06-05T20:28:56Z<p>Nickm: Created page with "__NOTOC__ <!--8RLV--> Today's Schedule {| |frame | ===Overview=== Press the Today’s Schedule bu..."</p>
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<div>__NOTOC__ <!--8RLV--><br />
[[File:Todays-Schedule-Main.png|right|frame|Today's Schedule]]<br />
<br />
{|<br />
|[[File:Schedule_BTN.png|left|frame]]<br />
|<br />
===Overview===<br />
Press the Today’s Schedule button to see your schedule for today. Your schedule will display ToDo Items, Calendar Events, and your scheduled Medications in a list with times. <br />
|}<br />
<br />
===Event List===<br />
[[File:Todays-Schedule-Types.png|right|frame|Today's Schedule Event type colors]]<br />
This is your list of Events for the day, listed from earliest to latest. A yellow arrow is placed in the list showing the current time. <br />
<br />
Each Event type in the list has a different color and behavior:<br />
<br />
* '''Calendar Events''' are blue. Pressing this row will show the Event Details dialog.<br />
* '''Medications''' are light blue. Pressing this row will show the [[Medication]] page.<br />
* '''Incative ToDo Items''' (ToDos that are not currently due) are dark gray. Pressing this row will show the Event Details dialog. Pressing the small box on the row will check the ToDo Item off, marking it as completed.<br />
* '''Active Unchecked ToDo Items''' are orange. Pressing this row will show the Event Details dialog.<br />
* '''Completed ToDo Items''' are dark gray and crossed out. Pressing this row will show the Event Details dialog.<br />
* '''Holidays''' are blue-green and always show up on top.<br />
<br />
===Buttons===<br />
* Pressing the ''Prev'' and ''Next'' buttons will show the schedule for the next and previous day.<br />
* Pressing the ''Calendar'' button will show the [[Touchscreen Calendar|monthly Calendar]].<br />
* Pressing the ''Add Event'' button will show the [[Add or Edit Events on Touchscreen|Add Event]] dialog.</div>Nickmhttps://help.grandcare.com/index.php?title=Internal_GCManage_Changelog&diff=3384Internal GCManage Changelog2013-05-15T19:56:45Z<p>Nickm: /* Resolved Issues */</p>
<hr />
<div>== GCManage 2.0.4 r2081 ==<br />
Released May 14, 2013<br />
=== New Features ===<br />
* Added caching of username in login<br />
* Support for metric and imperial units when requesting weather info<br />
* Support for Bermuda, including weather<br />
* Improved sorting options in User List<br />
* Added list of associated Users under Group View<br />
* Resend activation emails for users who have never logged in<br />
:* For individual user<br />
:* For entire group<br />
:<br />
* Add last login to User List<br />
* Filter Users by last login / never logged in<br />
=== Resolved Issues ===<br />
{| class="wikitable"<br />
|-<br />
! Issue ID !! Severity !! Category !! Issue Descirption<br />
|-<br />
|1502 || minor || Web Interface || Encoding Issues for 2.0.0<br />
|-<br />
|1815 || minor || Web Interface || Reverse order of expiration date to be more intuitive<br />
|-<br />
|1932 || major || Web Interface || Edit - Disabled Caregiver will still populate down to the Care Menu<br />
|-<br />
|1965 || major || Web Interface || Add New Account for Account Admin not behaving properly<br />
|-<br />
|1994 || major || Web Interface || All Resident level users can not see Show Touchscreen button<br />
|-<br />
|1999 || major || Web Interface || When creating account, get sent to the EULA page for assigning a Care Giver<br />
|-<br />
|2099 || minor || API / Services || Weather icon in Main Menu bar on system will not display for 53217<br />
|-<br />
|2178 || minor || API / Services || Sync Account Data deletes any Caregivers/Residents not set up on GCManage<br />
|-<br />
|2186 || minor || Web Interface || No List button on Resident page<br />
|-<br />
|2215 || text || API / Services || SMS messages poorly formatted with certain providers<br />
|-<br />
|2237 || minor || API / Services || Temperature for Liphook displayed as -0 degress<br />
|-<br />
|2291 || tweak || Web Interface || When you search for a system, it's hard to navigate to the account<br />
|-<br />
|2361 || minor || Web Interface || Callout Alert page display errors<br />
|-<br />
|2382 || minor || Web Interface || Resident Information - update to United Kingdom from United States<br />
|-<br />
|2393 || major || Web Interface || Incorrect Time Stamp for Care Notes After Account Sync<br />
|-<br />
|2408 || tweak || Web Interface || Can enter fake zip code for account<br />
|-<br />
|2427 || tweak || Web Interface || GC New Resident & equal to &amp<br />
|-<br />
|2444 || minor || Web Interface || Changing filters on Alerts page can produce no results<br />
|-<br />
|2447 || tweak || Web Interface || Pressing Back after deleting an update produces an error<br />
|-<br />
|2465 || text || Web Interface || After Queue Certs, Information for system goes to placeholder text<br />
|-<br />
|2497 || minor || Web Interface || EULA and HIPAA should have document control numbers displayed<br />
|-<br />
|2530 || minor || Web Interface || IE9: Unable to upload files in IE9<br />
|-<br />
|2534 || text || Web Interface || New User log in says your password has been reset<br />
|-<br />
|2548 || minor || Web Interface || Unable to add the role of Admin to existing users<br />
|-<br />
|2599 || minor || Web Interface || Invalid UUID Error when looking at system log<br />
|-<br />
|2610 || minor || Web Interface || Unable to search for partial names on Dashboard<br />
|-<br />
|2621 || text || API / Services || Email Alternate text (if image not shown) and Notify email address<br />
|-<br />
|2669 || major || Web Interface || Alerts are visible to those outside the permission on the account generating the alert<br />
|-<br />
|2674 || minor || Web Interface || Unable to click through Groups after using Group page navigation<br />
|-<br />
|2675 || text || Web Interface || Manage Groups page filter has All Distributors option<br />
|-<br />
|2699 || minor || Web Interface || Deleting a role from a user redirects to view of logged in user, not role of deleted user<br />
|-<br />
|2702 || minor || Web Interface || Temporary Deviation Build Labeling not showing on GCManage<br />
|-<br />
|2705 || tweak || Web Interface || Apostrophes will not encode properly for Account City name<br />
|-<br />
|2735 || minor || API / Services || gcmanage filters bug when using list<br />
|-<br />
|2748 || minor || Web Interface || Last Login does not update after using Reset Password link<br />
|-<br />
|2750 || text || Web Interface || Resend Activation email for Group button rename<br />
|-<br />
|2754 || major || Security || inodes leaked via ETags<br />
|-<br />
|2755 || major || Security || Web server version sent with http headers<br />
|-<br />
|2756 || major || Security || php version added to http headers<br />
|-<br />
|2757 || major || Security || phpinfo() information leak<br />
|-<br />
|2766 || minor || API / Services || SMS messages labelled Over Max count against max<br />
|-<br />
|2768 || minor || Web Interface || Incorrect text with password resend notification<br />
|-<br />
|2775 || minor || Web Interface || IE9: Unable to use search functionality on GCManage<br />
|-<br />
|2777 || minor || Web Interface || Unknown device populating Temperature graph<br />
|-<br />
|2780 || major || Backend || ClamAV misconfigured on QA2<br />
|-<br />
|2786 || minor || Web Interface || Plus sign will not encode to be searchable for Manage Users page<br />
|-<br />
|2798 || minor || API / Services || Weather forecast not including present day<br />
|-<br />
|2823 || minor || Backend || If system's last update was a patch, will not grab update set for last release<br />
|}<br />
<br />
== GCManage 2.0.3 r1982 ==<br />
Released March 11, 2013<br />
=== New Features ===<br />
* Added nightly malware scan to ensure server integrity<br />
* Email logo can now be branded<br />
* Added a switch to allow all monitoring and wellness features to be turned off<br />
* Added initial multi-language support<br />
* Fixed bug making user list page inaccessible under certain circumstances<br />
* Fixed data sync to client issues<br />
<br />
== GCManage 2.0.2 r1923 ==<br />
Released January 8, 2013<br />
=== New Features ===<br />
* Removed "Parent" and "Child" terminology from Distributor/Group/Account relationships<br />
* Added role to user rows<br />
* Fixed several security holes<br />
<br />
== GCManage 2.0.1 r1895 ==<br />
Released December 4, 2012<br />
=== New Features ===<br />
* Account migration tools for moving from 1.5 to 2.0 servers<br />
:* Command line tool that initiates process and does required DB manipulation<br />
:* User notification screen that redirects user to new server on login<br />
:* Method for user to set a new password for their account<br />
:<br />
* Match User view to fit pattern defined by other views<br />
:* Add list button to header<br />
:* Add Log view to view all actions by User and all actions to User<br />
:* Show sidebar to flip between General and Log view<br />
:<br />
* Show all editable fields in Account on view and dashboard info<br />
* Add filtering by Distributor and Group on Account view on dashboard<br />
=== Resolved Issues ===<br />
{| class="wikitable"<br />
|-<br />
! Issue ID !! Severity !! Category !! Summary<br />
|-<br />
|1511 || minor || Web Interface || No error message when not accepting EULA for new user<br />
|-<br />
|1922 || minor || Web Interface || System Sort By OS does not sort a system with a defined OS properly<br />
|-<br />
|1927 || major || Web Interface || Couldn't agree to HIPAA on 2nd try<br />
|-<br />
|1930 || major || Web Interface || Can view residents on dashboard of accounts not in an active state<br />
|-<br />
|1948 || major || Web Interface || Alerts page loads by default for Group Caregiver, but no Alert button present in Communication Menu<br />
|-<br />
|1962 || major || Web Interface || Able to delete role of Group Admin from User as Account Admin<br />
|-<br />
|1966 || major || Web Interface || Can Edit Users/Accounts above your level if you go through an Alert or Care Note<br />
|-<br />
|1981 || major || Web Interface || As Resident Admin, can view non-assigned resident wellness data due to drop down list with All Residents option<br />
|-<br />
|2089 || minor || Callouts || Callout List with International number in middle does not proceed to next number<br />
|-<br />
|2100 || minor || Web Interface || Setting Country to United States is not saving for User<br />
|-<br />
|2109 || minor || Security || Invalid password request in error<br />
|-<br />
|2134 || minor || Web Interface || View Account information doesn't display demo status<br />
|-<br />
|2135 || text || Web Interface || Now that Dealers are no longer called Dealers, the account setting for Dealer Demonstration account should be renamed<br />
|-<br />
|2154 || major || Backend || Too many open file handles/sockets causes breakage<br />
|-<br />
|2159 || major || API / Services || Last activity is always incorrect by a set number of hours<br />
|-<br />
|2161 || minor || Web Interface || IE 8 compatibility warning not showing up<br />
|-<br />
|2171 || minor || Web Interface || Unable to enter in phone area codes starting with 44 for United States<br />
|-<br />
|2174 || minor || Web Interface || Failed to load data error on Weight page in Wellness as Resident Admin or Resident Caregiver<br />
|-<br />
|2176 || minor || Web Interface || Account Dashboard Drop Down Sort by Problems<br />
|-<br />
|2190 || minor || Web Interface || Chrome: Calendars do not function properly<br />
|-<br />
|2192 || minor || Web Interface || Rebooting system does not have system status go to Off at any point of reboot process<br />
|-<br />
|2201 || minor || Web Interface || Non-descriptive error text when adding role to user<br />
|-<br />
|2205 || minor || Web Interface || Resident Caregiver search on home page does not work<br />
|-<br />
|2206 || minor || Web Interface || List button on Manage My Info will take you to Mange Users page while logged in at Resident user level<br />
|-<br />
|2207 || minor || Web Interface || Resident Caregiver can see all Manage Resident options<br />
|-<br />
|2216 || minor || Web Interface || Console errors in Firefox for GCM 2 log in page<br />
|-<br />
|2221 || minor || Web Interface || Select the date picker in GCM refreshes the page before a selection is made<br />
|}</div>Nickmhttps://help.grandcare.com/index.php?title=Internal_GCManage_Changelog&diff=3383Internal GCManage Changelog2013-05-15T19:27:37Z<p>Nickm: </p>
<hr />
<div>== GCManage 2.0.4 r2081 ==<br />
Released May 14, 2013<br />
=== New Features ===<br />
* Added caching of username in login<br />
* Support for metric and imperial units when requesting weather info<br />
* Support for Bermuda, including weather<br />
* Improved sorting options in User List<br />
* Added list of associated Users under Group View<br />
* Resend activation emails for users who have never logged in<br />
:* For individual user<br />
:* For entire group<br />
:<br />
* Add last login to User List<br />
* Filter Users by last login / never logged in<br />
=== Resolved Issues ===<br />
{| class="wikitable"<br />
|-<br />
! Issue ID !! Severity !! Category !! Summary<br />
|-<br />
|1502 || minor || Web Interface || Encoding Issues for 2.0.0<br />
|-<br />
|1815 || minor || Web Interface || Reverse order of expiration date to be more intuitive<br />
|-<br />
|1932 || major || Web Interface || Edit - Disabled Caregiver will still populate down to the Care Menu<br />
|-<br />
|1965 || major || Web Interface || Add New Account for Account Admin not behaving properly<br />
|-<br />
|1994 || major || Web Interface || All Resident level users can not see Show Touchscreen button<br />
|-<br />
|1999 || major || Web Interface || When creating account, get sent to the EULA page for assigning a Care Giver<br />
|-<br />
|2099 || minor || API / Services || Weather icon in Main Menu bar on system will not display for 53217<br />
|-<br />
|2178 || minor || API / Services || Sync Account Data deletes any Caregivers/Residents not set up on GCManage<br />
|-<br />
|2186 || minor || Web Interface || No List button on Resident page<br />
|-<br />
|2215 || text || API / Services || SMS messages poorly formatted with certain providers<br />
|-<br />
|2237 || minor || API / Services || Temperature for Liphook displayed as -0 degress<br />
|-<br />
|2291 || tweak || Web Interface || When you search for a system, it's hard to navigate to the account<br />
|-<br />
|2361 || minor || Web Interface || Callout Alert page display errors<br />
|-<br />
|2382 || minor || Web Interface || Resident Information - update to United Kingdom from United States<br />
|-<br />
|2393 || major || Web Interface || Incorrect Time Stamp for Care Notes After Account Sync<br />
|-<br />
|2408 || tweak || Web Interface || Can enter fake zip code for account<br />
|-<br />
|2427 || tweak || Web Interface || GC New Resident & equal to &amp<br />
|-<br />
|2444 || minor || Web Interface || Changing filters on Alerts page can produce no results<br />
|-<br />
|2447 || tweak || Web Interface || Pressing Back after deleting an update produces an error<br />
|-<br />
|2465 || text || Web Interface || After Queue Certs, Information for system goes to placeholder text<br />
|-<br />
|2497 || minor || Web Interface || EULA and HIPAA should have document control numbers displayed<br />
|-<br />
|2530 || minor || Web Interface || IE9: Unable to upload files in IE9<br />
|-<br />
|2534 || text || Web Interface || New User log in says your password has been reset<br />
|-<br />
|2548 || minor || Web Interface || Unable to add the role of Admin to existing users<br />
|-<br />
|2599 || minor || Web Interface || Invalid UUID Error when looking at system log<br />
|-<br />
|2610 || minor || Web Interface || Unable to search for partial names on Dashboard<br />
|-<br />
|2621 || text || API / Services || Email Alternate text (if image not shown) and Notify email address<br />
|-<br />
|2669 || major || Web Interface || Alerts are visible to those outside the permission on the account generating the alert<br />
|-<br />
|2674 || minor || Web Interface || Unable to click through Groups after using Group page navigation<br />
|-<br />
|2675 || text || Web Interface || Manage Groups page filter has All Distributors option<br />
|-<br />
|2699 || minor || Web Interface || Deleting a role from a user redirects to view of logged in user, not role of deleted user<br />
|-<br />
|2702 || minor || Web Interface || Temporary Deviation Build Labeling not showing on GCManage<br />
|-<br />
|2705 || tweak || Web Interface || Apostrophes will not encode properly for Account City name<br />
|-<br />
|2735 || minor || API / Services || gcmanage filters bug when using list<br />
|-<br />
|2748 || minor || Web Interface || Last Login does not update after using Reset Password link<br />
|-<br />
|2750 || text || Web Interface || Resend Activation email for Group button rename<br />
|-<br />
|2754 || major || Security || inodes leaked via ETags<br />
|-<br />
|2755 || major || Security || Web server version sent with http headers<br />
|-<br />
|2756 || major || Security || php version added to http headers<br />
|-<br />
|2757 || major || Security || phpinfo() information leak<br />
|-<br />
|2766 || minor || API / Services || SMS messages labelled Over Max count against max<br />
|-<br />
|2768 || minor || Web Interface || Incorrect text with password resend notification<br />
|-<br />
|2775 || minor || Web Interface || IE9: Unable to use search functionality on GCManage<br />
|-<br />
|2777 || minor || Web Interface || Unknown device populating Temperature graph<br />
|-<br />
|2780 || major || Backend || ClamAV misconfigured on QA2<br />
|-<br />
|2786 || minor || Web Interface || Plus sign will not encode to be searchable for Manage Users page<br />
|-<br />
|2798 || minor || API / Services || Weather forecast not including present day<br />
|-<br />
|2823 || minor || Backend || If system's last update was a patch, will not grab update set for last release<br />
|}<br />
== GCManage 2.0.3 r1982 ==<br />
Released March 11, 2013<br />
=== New Features ===<br />
* Added nightly malware scan to ensure server integrity<br />
* Email logo can now be branded<br />
* Added a switch to allow all monitoring and wellness features to be turned off<br />
* Added initial multi-language support<br />
* Fixed bug making user list page inaccessible under certain circumstances<br />
* Fixed data sync to client issues<br />
<br />
== GCManage 2.0.2 r1923 ==<br />
Released January 8, 2013<br />
=== New Features ===<br />
* Removed "Parent" and "Child" terminology from Distributor/Group/Account relationships<br />
* Added role to user rows<br />
* Fixed several security holes<br />
<br />
== GCManage 2.0.1 r1895 ==<br />
Released December 4, 2012<br />
=== New Features ===<br />
* Account migration tools for moving from 1.5 to 2.0 servers<br />
:* Command line tool that initiates process and does required DB manipulation<br />
:* User notification screen that redirects user to new server on login<br />
:* Method for user to set a new password for their account<br />
:<br />
* Match User view to fit pattern defined by other views<br />
:* Add list button to header<br />
:* Add Log view to view all actions by User and all actions to User<br />
:* Show sidebar to flip between General and Log view<br />
:<br />
* Show all editable fields in Account on view and dashboard info<br />
* Add filtering by Distributor and Group on Account view on dashboard<br />
=== Resolved Issues ===<br />
{| class="wikitable"<br />
|-<br />
! Issue ID !! Severity !! Category !! Summary<br />
|-<br />
|1511 || minor || Web Interface || No error message when not accepting EULA for new user<br />
|-<br />
|1922 || minor || Web Interface || System Sort By OS does not sort a system with a defined OS properly<br />
|-<br />
|1927 || major || Web Interface || Couldn't agree to HIPAA on 2nd try<br />
|-<br />
|1930 || major || Web Interface || Can view residents on dashboard of accounts not in an active state<br />
|-<br />
|1948 || major || Web Interface || Alerts page loads by default for Group Caregiver, but no Alert button present in Communication Menu<br />
|-<br />
|1962 || major || Web Interface || Able to delete role of Group Admin from User as Account Admin<br />
|-<br />
|1966 || major || Web Interface || Can Edit Users/Accounts above your level if you go through an Alert or Care Note<br />
|-<br />
|1981 || major || Web Interface || As Resident Admin, can view non-assigned resident wellness data due to drop down list with All Residents option<br />
|-<br />
|2089 || minor || Callouts || Callout List with International number in middle does not proceed to next number<br />
|-<br />
|2100 || minor || Web Interface || Setting Country to United States is not saving for User<br />
|-<br />
|2109 || minor || Security || Invalid password request in error<br />
|-<br />
|2134 || minor || Web Interface || View Account information doesn't display demo status<br />
|-<br />
|2135 || text || Web Interface || Now that Dealers are no longer called Dealers, the account setting for Dealer Demonstration account should be renamed<br />
|-<br />
|2154 || major || Backend || Too many open file handles/sockets causes breakage<br />
|-<br />
|2159 || major || API / Services || Last activity is always incorrect by a set number of hours<br />
|-<br />
|2161 || minor || Web Interface || IE 8 compatibility warning not showing up<br />
|-<br />
|2171 || minor || Web Interface || Unable to enter in phone area codes starting with 44 for United States<br />
|-<br />
|2174 || minor || Web Interface || Failed to load data error on Weight page in Wellness as Resident Admin or Resident Caregiver<br />
|-<br />
|2176 || minor || Web Interface || Account Dashboard Drop Down Sort by Problems<br />
|-<br />
|2190 || minor || Web Interface || Chrome: Calendars do not function properly<br />
|-<br />
|2192 || minor || Web Interface || Rebooting system does not have system status go to Off at any point of reboot process<br />
|-<br />
|2201 || minor || Web Interface || Non-descriptive error text when adding role to user<br />
|-<br />
|2205 || minor || Web Interface || Resident Caregiver search on home page does not work<br />
|-<br />
|2206 || minor || Web Interface || List button on Manage My Info will take you to Mange Users page while logged in at Resident user level<br />
|-<br />
|2207 || minor || Web Interface || Resident Caregiver can see all Manage Resident options<br />
|-<br />
|2216 || minor || Web Interface || Console errors in Firefox for GCM 2 log in page<br />
|-<br />
|2221 || minor || Web Interface || Select the date picker in GCM refreshes the page before a selection is made<br />
|}</div>Nickmhttps://help.grandcare.com/index.php?title=Internal_GCManage_Changelog&diff=3382Internal GCManage Changelog2013-05-15T18:24:17Z<p>Nickm: /* 2.0.1 r1895 */</p>
<hr />
<div>== 2.0.3 r1982 ==<br />
Released March 11, 2013<br />
* Added nightly malware scan to ensure server integrity<br />
* Email logo can now be branded<br />
* Added a switch to allow all monitoring and wellness features to be turned off<br />
* Added initial multi-language support<br />
* Fixed bug making user list page inaccessible under certain circumstances<br />
* Fixed data sync to client issues<br />
<br />
== 2.0.2 r1923 ==<br />
Released January 8, 2013<br />
* Removed "Parent" and "Child" terminology from Distributor/Group/Account relationships<br />
* Added role to user rows<br />
* Fixed several security holes<br />
<br />
== GCManage 2.0.1 r1895 ==<br />
Released December 4, 2012<br />
=== New Features ===<br />
* Account migration tools for moving from 1.5 to 2.0 servers<br />
:* Command line tool that initiates process and does required DB manipulation<br />
:* User notification screen that redirects user to new server on login<br />
:* Method for user to set a new password for their account<br />
:<br />
* Match User view to fit pattern defined by other views<br />
:* Add list button to header<br />
:* Add Log view to view all actions by User and all actions to User<br />
:* Show sidebar to flip between General and Log view<br />
:<br />
* Show all editable fields in Account on view and dashboard info<br />
* Add filtering by Distributor and Group on Account view on dashboard<br />
=== Resolved Issues ===<br />
{| class="wikitable"<br />
|-<br />
! Issue ID !! Severity !! Category !! Summary<br />
|-<br />
|1511 || minor || Web Interface || No error message when not accepting EULA for new user<br />
|-<br />
|1922 || minor || Web Interface || System Sort By OS does not sort a system with a defined OS properly<br />
|-<br />
|1927 || major || Web Interface || Couldn't agree to HIPAA on 2nd try<br />
|-<br />
|1930 || major || Web Interface || Can view residents on dashboard of accounts not in an active state<br />
|-<br />
|1948 || major || Web Interface || Alerts page loads by default for Group Caregiver, but no Alert button present in Communication Menu<br />
|-<br />
|1962 || major || Web Interface || Able to delete role of Group Admin from User as Account Admin<br />
|-<br />
|1966 || major || Web Interface || Can Edit Users/Accounts above your level if you go through an Alert or Care Note<br />
|-<br />
|1981 || major || Web Interface || As Resident Admin, can view non-assigned resident wellness data due to drop down list with All Residents option<br />
|-<br />
|2089 || minor || Callouts || Callout List with International number in middle does not proceed to next number<br />
|-<br />
|2100 || minor || Web Interface || Setting Country to United States is not saving for User<br />
|-<br />
|2109 || minor || Security || Invalid password request in error<br />
|-<br />
|2134 || minor || Web Interface || View Account information doesn't display demo status<br />
|-<br />
|2135 || text || Web Interface || Now that Dealers are no longer called Dealers, the account setting for Dealer Demonstration account should be renamed<br />
|-<br />
|2154 || major || Backend || Too many open file handles/sockets causes breakage<br />
|-<br />
|2159 || major || API / Services || Last activity is always incorrect by a set number of hours<br />
|-<br />
|2161 || minor || Web Interface || IE 8 compatibility warning not showing up<br />
|-<br />
|2171 || minor || Web Interface || Unable to enter in phone area codes starting with 44 for United States<br />
|-<br />
|2174 || minor || Web Interface || Failed to load data error on Weight page in Wellness as Resident Admin or Resident Caregiver<br />
|-<br />
|2176 || minor || Web Interface || Account Dashboard Drop Down Sort by Problems<br />
|-<br />
|2190 || minor || Web Interface || Chrome: Calendars do not function properly<br />
|-<br />
|2192 || minor || Web Interface || Rebooting system does not have system status go to Off at any point of reboot process<br />
|-<br />
|2201 || minor || Web Interface || Non-descriptive error text when adding role to user<br />
|-<br />
|2205 || minor || Web Interface || Resident Caregiver search on home page does not work<br />
|-<br />
|2206 || minor || Web Interface || List button on Manage My Info will take you to Mange Users page while logged in at Resident user level<br />
|-<br />
|2207 || minor || Web Interface || Resident Caregiver can see all Manage Resident options<br />
|-<br />
|2216 || minor || Web Interface || Console errors in Firefox for GCM 2 log in page<br />
|-<br />
|2221 || minor || Web Interface || Select the date picker in GCM refreshes the page before a selection is made|}</div>Nickmhttps://help.grandcare.com/index.php?title=Internal_GCManage_Changelog&diff=3381Internal GCManage Changelog2013-05-15T18:23:52Z<p>Nickm: </p>
<hr />
<div>== 2.0.3 r1982 ==<br />
Released March 11, 2013<br />
* Added nightly malware scan to ensure server integrity<br />
* Email logo can now be branded<br />
* Added a switch to allow all monitoring and wellness features to be turned off<br />
* Added initial multi-language support<br />
* Fixed bug making user list page inaccessible under certain circumstances<br />
* Fixed data sync to client issues<br />
<br />
== 2.0.2 r1923 ==<br />
Released January 8, 2013<br />
* Removed "Parent" and "Child" terminology from Distributor/Group/Account relationships<br />
* Added role to user rows<br />
* Fixed several security holes<br />
<br />
== 2.0.1 r1895 ==<br />
Released December 4, 2012<br />
=== Features ===<br />
* Account migration tools for moving from 1.5 to 2.0 servers<br />
:* Command line tool that initiates process and does required DB manipulation<br />
:* User notification screen that redirects user to new server on login<br />
:* Method for user to set a new password for their account<br />
:<br />
* Match User view to fit pattern defined by other views<br />
:* Add list button to header<br />
:* Add Log view to view all actions by User and all actions to User<br />
:* Show sidebar to flip between General and Log view<br />
:<br />
* Show all editable fields in Account on view and dashboard info<br />
* Add filtering by Distributor and Group on Account view on dashboard<br />
=== Resolved Issues ===<br />
{| class="wikitable"<br />
|-<br />
! Issue ID !! Severity !! Category !! Summary<br />
|-<br />
|1511 || minor || Web Interface || No error message when not accepting EULA for new user<br />
|-<br />
|1922 || minor || Web Interface || System Sort By OS does not sort a system with a defined OS properly<br />
|-<br />
|1927 || major || Web Interface || Couldn't agree to HIPAA on 2nd try<br />
|-<br />
|1930 || major || Web Interface || Can view residents on dashboard of accounts not in an active state<br />
|-<br />
|1948 || major || Web Interface || Alerts page loads by default for Group Caregiver, but no Alert button present in Communication Menu<br />
|-<br />
|1962 || major || Web Interface || Able to delete role of Group Admin from User as Account Admin<br />
|-<br />
|1966 || major || Web Interface || Can Edit Users/Accounts above your level if you go through an Alert or Care Note<br />
|-<br />
|1981 || major || Web Interface || As Resident Admin, can view non-assigned resident wellness data due to drop down list with All Residents option<br />
|-<br />
|2089 || minor || Callouts || Callout List with International number in middle does not proceed to next number<br />
|-<br />
|2100 || minor || Web Interface || Setting Country to United States is not saving for User<br />
|-<br />
|2109 || minor || Security || Invalid password request in error<br />
|-<br />
|2134 || minor || Web Interface || View Account information doesn't display demo status<br />
|-<br />
|2135 || text || Web Interface || Now that Dealers are no longer called Dealers, the account setting for Dealer Demonstration account should be renamed<br />
|-<br />
|2154 || major || Backend || Too many open file handles/sockets causes breakage<br />
|-<br />
|2159 || major || API / Services || Last activity is always incorrect by a set number of hours<br />
|-<br />
|2161 || minor || Web Interface || IE 8 compatibility warning not showing up<br />
|-<br />
|2171 || minor || Web Interface || Unable to enter in phone area codes starting with 44 for United States<br />
|-<br />
|2174 || minor || Web Interface || Failed to load data error on Weight page in Wellness as Resident Admin or Resident Caregiver<br />
|-<br />
|2176 || minor || Web Interface || Account Dashboard Drop Down Sort by Problems<br />
|-<br />
|2190 || minor || Web Interface || Chrome: Calendars do not function properly<br />
|-<br />
|2192 || minor || Web Interface || Rebooting system does not have system status go to Off at any point of reboot process<br />
|-<br />
|2201 || minor || Web Interface || Non-descriptive error text when adding role to user<br />
|-<br />
|2205 || minor || Web Interface || Resident Caregiver search on home page does not work<br />
|-<br />
|2206 || minor || Web Interface || List button on Manage My Info will take you to Mange Users page while logged in at Resident user level<br />
|-<br />
|2207 || minor || Web Interface || Resident Caregiver can see all Manage Resident options<br />
|-<br />
|2216 || minor || Web Interface || Console errors in Firefox for GCM 2 log in page<br />
|-<br />
|2221 || minor || Web Interface || Select the date picker in GCM refreshes the page before a selection is made|}</div>Nickmhttps://help.grandcare.com/index.php?title=Internal_GCManage_Changelog&diff=3380Internal GCManage Changelog2013-05-15T18:08:46Z<p>Nickm: Created page with "== 2.0.3 r1982 == Released March 11, 2013 * Added nightly malware scan to ensure server integrity * Email logo can now be branded * Added a switch to allow all monitoring and ..."</p>
<hr />
<div>== 2.0.3 r1982 ==<br />
Released March 11, 2013<br />
* Added nightly malware scan to ensure server integrity<br />
* Email logo can now be branded<br />
* Added a switch to allow all monitoring and wellness features to be turned off<br />
* Added initial multi-language support<br />
* Fixed bug making user list page inaccessible under certain circumstances<br />
* Fixed data sync to client issues<br />
<br />
== 2.0.2 r1923 ==<br />
Released January 8, 2013<br />
* Removed "Parent" and "Child" terminology from Distributor/Group/Account relationships<br />
* Added role to user rows<br />
* Fixed several security holes<br />
<br />
== 2.0.1 r1895 ==<br />
Released December 4, 2012<br />
* Account migration tools for moving from 1.5 to 2.0 servers<br />
:* Command line tool that initiates process and does required DB manipulation<br />
:* User notification screen that redirects user to new server on login<br />
:* Method for user to set a new password for their account<br />
:<br />
* Match User view to fit pattern defined by other views<br />
:* Add list button to header<br />
:* Add Log view to view all actions by User and all actions to User<br />
:* Show sidebar to flip between General and Log view<br />
:<br />
* Show all editable fields in Account on view and dashboard info<br />
* Add filtering by Distributor and Group on Account view on dashboard</div>Nickm