View source for Preparing a System for a New Customer

== Archive the old account ==
The first thing when preparing a system for a new customer is to properly archive the old account.  Proper backup and disabling the account ensures it's archived properly.

[[File:Backup status.png|400px|thumb|right|Backup status found under Account Details]]
# Navigate to the [[Account]] on the [[Care Portal]]
# Select the Details tab
# Verify the last successful backup date is acceptable <ref>Depending on when foo bar</ref>