View source for Wellness Notifications and Acknowledgements

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[[File:BP-RuleCondition.png|400px|thumb|right|frame|Define a Notification Condition]]
[[File:BP-RuleAction.png|400px|thumb|right|frame|Define a Notification Type]]

You can choose to have custom notifications sent to caregivers when a wellness reading is taken, or if a scheduled reading is not taken. [[Acknowledgments|Acknowledgments]] can also be added to the resident's touchscreen to remind them to take a reading and to keep them actively engaged in their wellness.<br />

These Notifications and Acknowledgements are customized using simple selection lists with an intuitive, wizard approach through the [[Care Menu|Care Menu]].<br /> 
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==Wellness Notifications==
You can choose to have caregivers notified when a reading is taken, is not taken, or if a reading has met a specified condition. Specified conditions include readings that are greater than or less than a specified value (i.e. A reading shows a systolic blood pressure over 200), or an increase or decrease in the reading values over time (i.e. A weight reading decreases more than 5 pounds over three days).<br />
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Multiple notifications can be added for any condition. For example, 'Caregiver 1' may get a text message while 'Caregiver 2' gets an email.<br />

Notification types include emails, text messages, phone calls, and [[Call Lists|Call Lists]].<br />
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:<big>'''Set Up a Wellness Notification'''</big>
:<hr>
:# Log into the [[Online Care Portal|Online Care Portal]] and open the [[Care Menu|Care Menu]].
:# Select the "Wellness" button.
:# Under Wellness Rules, click "Add New Rule".
:# Use the available drop-down lists to specify the type of Wellness Device and the condition for the notification.<br />If you select "Not Taken", you will be able to select a specific time-frame for the condition.<br />When finished, click "Next" to continue.
:# Use the available drop-down lists to select the type of notification you would like sent, and the person you would like it sent to.<br />When complete, click "Finish" to save the notification.
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:::'''''Optional Settings:'''''
::::Optional Explanation - Fill in a brief message here to have it included in your notification.
::::Managed Alert <i class="fa fa-check-square"></i> - This setting is for legacy systems.<br />
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:<big>'''Edit a Wellness Notification'''</big>
:<hr>
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:# From the [[Care Menu|Care Menu]], select the "Wellness" button.
:# Click the <i class="fa fa-edit"></i> "Edit" button to the right of the notification you would like to edit.
:# Use the available drop-down lists to specify the type of [[Wellness Devices|Wellness Device]] and the condition for the notification. When finished, click "Next" to continue.
:# Use the available drop-down lists to select the type of notification you would like sent, and the person you would like it sent to.<br />When complete, click "Finish" to save the notification changes.
<br />
:::'''''Optional Settings:'''''
::::Optional Explanation - Fill in a brief message here to have it included in your notification.
::::Managed Alert <i class="fa fa-check-square"></i> - This setting is for legacy systems.<br />
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==Vital Reading Limits==
You can set up a single notification for all vital/wellness readings. A high and a low is specified under [[Wellness Options]] for each wellness reading. Using the rule, "If any reading is out of limits", you can be notified anytime a wellness reading is taken outside of the specified range. 

This rule can replace separate wellness rules, or be used with them to further customize wellness acknowledgements. 
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==Wellness Acknowledgements on the Touchscreen==
[[File:Acknowledgement-Dialog.png|right|frame|Wellness Acknowledgment on the Touchscreen]]
[[File:Acknowledgement-Care-Menu.png|400px|thumb|framed|right|Creating an Wellness Acknowledgment]]
Acknowledgments are a good way to remind a resident to take a wellness reading. They show a pop-up with a message and play an optional tone. The resident must acknowledge the message in order to make it disappear.<br />
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:<big>'''Set Up a Wellness Acknowledgement'''</big>
:<hr>
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:# From the [[Care Menu|Care Menu]], select the "Wellness" button.
:# Under Wellness Rules, click "Add New Rule".
:# Use the drop-down lists to specify the type of wellness reading and select "Not Taken". Then select a specific time-frame for the acknowledgement.</br>When finished, click "Next" to continue.
:# Select "Request on-screen acknowledgement with tone". Choose the tone you would like for the on-screen acknowledgement.
:# Enter a message to appear on the on-screen acknowledgement.When complete, click "Finish" to save the notification.
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:::'''''Optional Settings:'''''
::::Optional Explanation - This setting is for legacy systems.
::::Managed Alert <i class="fa fa-check-square"></i> - This setting is for legacy systems.
<br />
 
:<big>'''Edit a Wellness Acknowledgement'''</big>
:<hr>
<br />
:# From the [[Care Menu|Care Menu]], select the "Wellness" button.
:# Click the <i class="fa fa-edit"></i> "Edit" button to the right of the acknowledgement you would like to edit.
:# Use the available drop-down lists to specify the type of [[Wellness Devices|Wellness Device]] and the condition for the notification.</br>When finished, click "Next" to continue.
:# Use the available drop-down lists to select the type of acknowledgement you would like sent, and the person you would like it sent to.<br />When complete, click "Finish" to save the acknowledgement changes.
<br />
:::'''''Optional Settings:'''''
::::Optional Explanation - Fill in a brief message here to have it included in your notification.
::::Managed Alert<i class="fa fa-check-square"></i> - This setting is for legacy systems.<br />
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==Enabling and Disabling Notifications and Acknowledgements==
A check box to the left of each notification and/or acknowledgement lets you set whether the rule is enabled or disabled. You can disable any notification by clicking the box to uncheck it. To re-enable a notification click the box to check it.<br />

Enable and disable individual notifications and acknowledgements while the Resident is on vacation, so that alerts won't be sent out during that time. Or activate the [[Away Mode|Away Mode]] setting to temporarily stop all notifications while the Resident is away.
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