Call Lists - Revision history

Rkonstanz at 17:00, 8 September 2017

2017-09-08T17:00:51Z

← Older revision		Revision as of 17:00, 8 September 2017
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	<br />		<br />
	<div style="text-align: right; margin:5px; clear:both;"~~><small>GC-01-OUM-0019 Rev C</small><br /~~>[[Media:CallLists.pdf\|<i class="fa fa-file-pdf-o"></i> PDF Format]]</div>		<div style="text-align: right; margin:5px; clear:both;">[[Media:CallLists.pdf\|<i class="fa fa-file-pdf-o"></i> PDF Format]]</div>

Rkonstanz at 19:49, 28 July 2017

2017-07-28T19:49:18Z

← Older revision		Revision as of 19:49, 28 July 2017
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	<br />		<br />
	<div style="text-align: right; margin:5px; clear:both;"><small>GC-01-OUM-0019 Rev B</small><br />[[Media:CallLists.pdf\|<i class="fa fa-file-pdf-o"></i> PDF Format]]</div>		<div style="text-align: right; margin:5px; clear:both;"><small>GC-01-OUM-0019 Rev C</small><br />[[Media:CallLists.pdf\|<i class="fa fa-file-pdf-o"></i> PDF Format]]</div>

Rkonstanz at 19:36, 28 July 2017

2017-07-28T19:36:16Z

← Older revision		Revision as of 19:36, 28 July 2017
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	__NOTOC__ [[File:~~CallList~~.~~png~~\|right\|frame\|Adding a Call List]]		__NOTOC__ [[File:AddCalloutList.PNG\|right\|frame\|Adding a Call List]]
	<table>		<table>
	<tr><td>[[File:NotificationsIcon.png\|left]]</td>		<tr><td>[[File:NotificationsIcon.png\|left]]</td>

Kristin: Formatting changes

2016-01-25T15:52:33Z

Formatting changes

← Older revision		Revision as of 15:52, 25 January 2016
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	<tr><td>[[File:NotificationsIcon.png\|left]]</td>		<tr><td>[[File:NotificationsIcon.png\|left]]</td>
	<td>		<td>
	~~<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br />~~
	When you create a rule, an alert can be sent to caregivers. One possible action is to have an alert trigger a call list, which is a list of selected phone numbers of selected caregivers.</td></tr>		When you create a rule, an alert can be sent to caregivers. One possible action is to have an alert trigger a call list, which is a list of selected phone numbers of selected caregivers.</td></tr>
	</table><br />		</table><br />
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	After you have created one or more call lists, whenever you [[Rules and Alerts - Getting Started\|create a rule of any kind]], you can select a call list as the action for the rule.<br /><br />		After you have created one or more call lists, whenever you [[Rules and Alerts - Getting Started\|create a rule of any kind]], you can select a call list as the action for the rule.<br /><br />

	~~<small>[[Media:CallLists.pdf\|PDF format]]</small>~~<br />		<br />
	<div style="text-align: right;"><small>GC-01-OUM-0019 Rev B</small></div>		<div style="text-align: right; margin:5px; clear:both;"><small>GC-01-OUM-0019 Rev B</small><br />[[Media:CallLists.pdf\|<i class="fa fa-file-pdf-o"></i> PDF Format]]</div>

Kristin: Adjusted white space

2013-08-09T20:23:39Z

Adjusted white space

← Older revision		Revision as of 20:23, 9 August 2013
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	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Using a Call List as a Rule Action</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Using a Call List as a Rule Action</h3>
	After you have created one or more call lists, whenever you [[Rules and Alerts - Getting Started\|create a rule of any kind]], you can select a call list as the action for the rule.<br /><br />		After you have created one or more call lists, whenever you [[Rules and Alerts - Getting Started\|create a rule of any kind]], you can select a call list as the action for the rule.<br /><br />

	~~<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Call Lists - Step-by-Step Video</h3>~~
	~~<mediaplayer>File:CallLists.mp4</mediaplayer>~~
	~~(May take a few moments to load before starting) -->~~

	<small>[[Media:CallLists.pdf\|PDF format]]</small><br />		<small>[[Media:CallLists.pdf\|PDF format]]</small><br />
	<div style="text-align: right;"><small>GC-01-OUM-0019 Rev B</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0019 Rev B</small></div>

Kristin: Added downloadable PDF version of page

2013-08-09T20:22:08Z

Added downloadable PDF version of page

← Older revision		Revision as of 20:22, 9 August 2013
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	(May take a few moments to load before starting) -->		(May take a few moments to load before starting) -->

			<small>[[Media:CallLists.pdf\|PDF format]]</small><br />
	<div style="text-align: right;"><small>GC-01-OUM-0019 Rev B</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0019 Rev B</small></div>

Kristin: wordsmithing

2013-08-09T20:10:12Z

wordsmithing

← Older revision		Revision as of 20:10, 9 August 2013
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	[[File:RuleWithCalloutList.png\|right\|frame\|Using a Call List as a Rule Action]]		[[File:RuleWithCalloutList.png\|right\|frame\|Using a Call List as a Rule Action]]
	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Using a Call List as a Rule Action</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Using a Call List as a Rule Action</h3>
	~~When you create a rule, you first set the condition that triggers the rule, e.g. health reading not taken, front door opened at night, etc. Then you will pick an action to execute. If~~ you have created one or more call lists, ~~then~~ you can select ~~the Call List~~ as the action for the rule.<br /><br />		After you have created one or more call lists, whenever you [[Rules and Alerts - Getting Started\|create a rule of any kind]], you can select a call list as the action for the rule.<br /><br />

	<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Call Lists - Step-by-Step Video</h3>		<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Call Lists - Step-by-Step Video</h3>

Kristin: wordsmithing

2013-08-09T20:06:25Z

wordsmithing

← Older revision		Revision as of 20:06, 9 August 2013
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	* Enter a name for your call list		* Enter a name for your call list
	* Select a number, then click the green right arrow to add the number to the list		* Select a number, then click the green right arrow to add the number to the list
	* Note that if you don't see a number that you expected, check to make sure that the [[Caregivers\|caregiver has been set up]], and that the number you want is included in that caregiver's information		* Note that if you don't see a number that you expected, check to make sure that the [[Caregivers\|caregiver has been set up]] in the People Module of the [[Care Menu\|Care Menu]], and that the number you want is included in that caregiver's information
	* Once a number has been added to the list, you can remove it by selecting it, then clicking the green left arrow		* Once a number has been added to the list, you can remove it if necessary by selecting it, then clicking the green left arrow
	* Click the green upward arrow to move a number to the top of the call list		* Click the green upward arrow to move a number to the top of the call list
	* Click the "Save List" button to save the list<br /><br />		* Click the "Save List" button to save the list<br /><br />

Kristin: wordsmithing

2013-08-09T20:03:57Z

wordsmithing

← Older revision		Revision as of 20:03, 9 August 2013
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	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a Call List</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a Call List</h3>
	Call lists ~~consist of~~ phone numbers ~~-- work, home, or cell -- of~~ [[Caregivers\|~~Caregivers that have been set up~~]] in the ~~Settings~~ module on the Care Menu. To create a Call List:		Call lists can include any phone numbers that are saved in a [[Caregivers\|Caregiver record]] in the People module of the [[Care Menu\|Care Menu]]. To create a Call List:
	* [[Logging In\|Log in to the Online Care Portal]]		* [[Logging In\|Log in to the Online Care Portal]]
	* Open the [[Care Menu\|Care Menu]]		* Open the [[Care Menu\|Care Menu]]

Kristin: wordsmithing

2013-08-09T20:02:17Z

wordsmithing

← Older revision		Revision as of 20:02, 9 August 2013
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	You can create multiple call lists, if it makes sense to contact different people in one situation, such as neighbors if an outer door opens during the night, and other people in another situation, such as adult children if medication isn't taken.<br /><br />		You can create multiple call lists, if it makes sense to contact different people in one situation, such as neighbors if an outer door opens during the night, and other people in another situation, such as adult children if medication isn't taken.<br /><br />

	This is useful for more urgent situations in which you want there to be a high likelihood that an alert will be received. The alert will go through the entire list, trying each number twice, leaving a message if the call is answered by voice mail or an answering machine. Even if there is no acknowledgement, it will stop at the end of the list. It is possible to include ~~an emergency number, or~~ a 24-hour call center, if you want to ensure that the call won't be missed.<br /><br />		This is useful for more urgent situations in which you want there to be a high likelihood that an alert will be received. The alert will go through the entire list, trying each number twice, leaving a message if the call is answered by voice mail or an answering machine. Even if there is no acknowledgement, it will stop at the end of the list. It is possible to include a 24-hour call center number in the list, if you want to ensure that the call won't be missed.<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a Call List</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a Call List</h3>