Letters - Revision history

Eumhoefer at 21:45, 23 August 2017

2017-08-23T21:45:05Z

← Older revision		Revision as of 21:45, 23 August 2017
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	===Receiving a Letter===		===Receiving a Letter===
	Your loved one can [[Touchscreen_Letters\|access letters from the ~~touchscreen~~]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.		A "New Letter" notification will appear in the notifications button to signify a new letter. Your loved one can click the notifications button to access the letter, or[[Touchscreen_Letters\|access letters from the main menu]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.
	:[[File:~~OpenLetter~~.png\|none\|Receiving a Letter]]		:[[File:New_Letter.png\|250px\|thumb\|none\|New Letter Notification]]
			:[[File:Letter.png\|400px\|thumb\|none\|Receiving a Letter]]
	<br /><br />		<br /><br />

Eumhoefer at 15:11, 20 July 2017

2017-07-20T15:11:06Z

← Older revision		Revision as of 15:11, 20 July 2017
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	<!--		<!--
	~~===~~Letters - Step-by-Step Video~~===~~		Letters - Step-by-Step Video
	<mediaplayer>File:Letters.mp4</mediaplayer>		<mediaplayer>File:Letters.mp4</mediaplayer>
	(May take a few moments to load before starting) -->		(May take a few moments to load before starting) -->

Eumhoefer: formatting

2017-07-20T15:10:37Z

formatting

← Older revision		Revision as of 15:10, 20 July 2017
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	<tr><td valign="top">[[File:CommunicationIcon.png\|left\|Activity Monitoring]]</td>		<tr><td valign="top">[[File:CommunicationIcon.png\|left\|Activity Monitoring]]</td>
	<td>		<td>
	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Overview~~</h3>~~<br />		===Overview===
			<br />
	You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu\|Care Menu]].</td></tr>		You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu\|Care Menu]].</td></tr>
	</table><br />		</table><br />

	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Sending a Letter~~</h3>~~		===Sending a Letter===
	* [[Logging In\|Log in to the Online Care Portal]]		* [[Logging In\|Log in to the Online Care Portal]]
	* Open the Letters Module		* Open the Letters Module
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	* When you have finished the letter, click the "Send Letter" button<br /><br />		* When you have finished the letter, click the "Send Letter" button<br /><br />

	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Receiving a Letter~~</h3>~~		===Receiving a Letter===
	Your loved one can [[Touchscreen_Letters\|access letters from the touchscreen]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.		Your loved one can [[Touchscreen_Letters\|access letters from the touchscreen]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.
	:[[File:OpenLetter.png\|none\|Receiving a Letter]]		:[[File:OpenLetter.png\|none\|Receiving a Letter]]
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	<!--		<!--
	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Letters - Step-by-Step Video~~</h3>~~		===Letters - Step-by-Step Video===
	<mediaplayer>File:Letters.mp4</mediaplayer>		<mediaplayer>File:Letters.mp4</mediaplayer>
	(May take a few moments to load before starting) -->		(May take a few moments to load before starting) -->

	~~<small>[[Media:Letters.pdf\|PDF format]]</small><br />~~

Kristin: changed wording on pdf link

2013-08-05T18:45:42Z

changed wording on pdf link

← Older revision		Revision as of 18:45, 5 August 2013
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	(May take a few moments to load before starting) -->		(May take a few moments to load before starting) -->

	<small>~~pdf format (~~[[Media:Letters.pdf]])</small><br />		<small>[[Media:Letters.pdf\|PDF format]]</small><br />

Kristin: Added icon

2013-07-26T20:33:53Z

Added icon

← Older revision		Revision as of 20:33, 26 July 2013
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	[[File:SendNewLetter.png\|right\|frame\|Sending a Letter]]		__NOTOC__ [[File:SendNewLetter.png\|right\|frame\|Sending a Letter]]
	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />~~Overview~~</h3>		<table>
	You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu\|Care Menu]].<br /><br />		<tr><td valign="top">[[File:CommunicationIcon.png\|left\|Activity Monitoring]]</td>
			<td>
			<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br />
			You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu\|Care Menu]].</td></tr>
			</table><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Sending a Letter</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Sending a Letter</h3>

Kristin at 20:01, 9 April 2013

2013-04-09T20:01:31Z

← Older revision		Revision as of 20:01, 9 April 2013
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	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>
	Your loved one can [[Touchscreen_Letters}access letters from the touchscreen]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.		Your loved one can [[Touchscreen_Letters\|access letters from the touchscreen]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.
	:[[File:OpenLetter.png\|none\|Receiving a Letter]]		:[[File:OpenLetter.png\|none\|Receiving a Letter]]
	<br /><br />		<br /><br />

Kristin at 20:01, 9 April 2013

2013-04-09T20:01:10Z

← Older revision		Revision as of 20:01, 9 April 2013
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	[[File:SendNewLetter.png\|right\|frame\|Sending a Letter]]		[[File:SendNewLetter.png\|right\|frame\|Sending a Letter]]
	~~[[File:OpenLetter.png\|right\|frame\|Receiving a Letter]]~~
	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
	You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu\|Care Menu]].<br /><br />		You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu\|Care Menu]].<br /><br />
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	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>
	Your loved one can access letters from the ~~Main Menu~~, by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.<br /><br />		Your loved one can [[Touchscreen_Letters}access letters from the touchscreen]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.
			:[[File:OpenLetter.png\|none\|Receiving a Letter]]
			<br /><br />

	<!--		<!--

Kristin: Updated content to reflect changes from como 4.3.1

2013-04-09T19:59:34Z

Updated content to reflect changes from como 4.3.1

← Older revision		Revision as of 19:59, 9 April 2013
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	[[File:OpenLetter.png\|right\|frame\|Receiving a Letter]]		[[File:OpenLetter.png\|right\|frame\|Receiving a Letter]]
	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
	You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one as email. The Letters module is available on the [[Care Menu\|Care Menu]].<br /><br />		You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu\|Care Menu]].<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Sending a Letter</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Sending a Letter</h3>
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	* Open the Letters Module		* Open the Letters Module
	* Click the "Send New Letter" button		* Click the "Send New Letter" button
	* Select the Sender - only Caregivers who have been set up in the system with an email address will be listed~~. This is the same list available for your loved one to send letters to~~.		* Select the Sender - only Caregivers who have been set up in the system with an email address will be listed.
	* When you have finished the letter, click the "Send Letter" button<br /><br />		* When you have finished the letter, click the "Send Letter" button<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>
	Your loved one can access letters from the Main Menu, by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read.~~<br /><br />~~		Your loved one can access letters from the Main Menu, by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.<br /><br />

	~~<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Replying to a Letter</h3>~~
	~~When the letter is displayed, your~~ loved one can ~~press on the "Delete" button~~ to ~~delete the letter~~, ~~or the "Reply" button to send a reply~~. An ~~attached keyboard isn't necessary, because an on-screen~~ keyboard will appear ~~for composing the reply letter. Press~~ on the ~~"Send Letter" button to send the reply, which will be sent to the Caregiver~~'s ~~email account.<br />~~

	~~When the Caregiver receives the emailed reply, a note will appear at the bottom with a reminder that to send another letter, log in to the Online Care Portal, and~~ use ~~the Letters module. A link is provided as part of the letter~~.<br /><br />

	<!--		<!--

Kristin at 19:48, 9 April 2013

2013-04-09T19:48:06Z

← Older revision		Revision as of 19:48, 9 April 2013
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	When the Caregiver receives the emailed reply, a note will appear at the bottom with a reminder that to send another letter, log in to the Online Care Portal, and use the Letters module. A link is provided as part of the letter.<br /><br />		When the Caregiver receives the emailed reply, a note will appear at the bottom with a reminder that to send another letter, log in to the Online Care Portal, and use the Letters module. A link is provided as part of the letter.<br /><br />

			<!--
	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Letters - Step-by-Step Video</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Letters - Step-by-Step Video</h3>
	<mediaplayer>File:Letters.mp4</mediaplayer>		<mediaplayer>File:Letters.mp4</mediaplayer>
	(May take a few moments to load before starting)		(May take a few moments to load before starting) -->

	<small>pdf format ([[Media:Letters.pdf]])</small><br />		<small>pdf format ([[Media:Letters.pdf]])</small><br />

Kristin at 19:47, 9 April 2013

2013-04-09T19:47:23Z

← Older revision		Revision as of 19:47, 9 April 2013
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	[[File:OpenLetter.png\|right\|frame\|Receiving a Letter]]		[[File:OpenLetter.png\|right\|frame\|Receiving a Letter]]
	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
	You can ~~send~~ electronic letters ~~that your~~ loved one will receive on the system~~. If it is an interactive system~~, your loved one ~~can reply to the letter~~ as ~~well~~. The Letters module is available on the [[Care Menu\|Care Menu]].<br /><br />		You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one as email. The Letters module is available on the [[Care Menu\|Care Menu]].<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Sending a Letter</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Sending a Letter</h3>
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	* Open the Letters Module		* Open the Letters Module
	* Click the "Send New Letter" button		* Click the "Send New Letter" button
	* Select ~~the Recipient and~~ the Sender ~~in the "To" and "From" fields. All~~ Caregivers who have been set up in the system with an email address will be listed.		* Select the Sender - only Caregivers who have been set up in the system with an email address will be listed. This is the same list available for your loved one to send letters to.
	* Specify the length of time the letter should remain in the digital slide show - an hour, a day, a week, or a month
	* Check the ~~"Banner" box if you would like~~ your loved one to ~~be notified about new mail in a scrolling message on the screen~~
	* When you have finished the letter, click the "Send Letter" button<br /><br />		* When you have finished the letter, click the "Send Letter" button<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>
	~~There are 3 ways for your~~ loved one ~~to know that a letter has arrived:~~		Your loved one can access letters from the Main Menu, by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read.<br /><br />
	* The letter will appear as a slide in the digital slide show that displays whenever the system is idle. If the content of the letter is long, it will scroll slowly, until the entire letter has been displayed.
	* A message announcing that new mail has arrived will appear on the messages slide that is part of the digital slide show
	* If the Banner box was checked when the Caregiver composed the letter, a scrolling message will appear at the bottom of the screen announcing that a letter has arrived<br />

	~~If your loved one has an interactive system,~~ letters ~~can be accessed~~ from the Main Menu~~. Press on~~ the "Letters" button to display a list of letters, with the most recent ones at the top. ~~The name and the picture of the Caregiver who sent the~~ letter will be ~~displayed.<br />~~

	~~Press on the "Read" button to display the letter~~.<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Replying to a Letter</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Replying to a Letter</h3>