Logging In - Revision history

Rkonstanz at 17:27, 25 August 2017

2017-08-25T17:27:45Z

← Older revision		Revision as of 17:27, 25 August 2017
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	~~<div style="text-align: right;"><small>GC-01-OUM-0017, Rev F</small></div>~~

Eumhoefer at 20:57, 1 August 2017

2017-08-01T20:57:34Z

← Older revision		Revision as of 20:57, 1 August 2017
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	__NOTOC__		__NOTOC__
	[[File:~~Log_In~~.png\|right\|frame\|Log In for the Online Care Portal]]		[[File:Login_page.png\|400px\|thumb\|right\|frame\|Log In for the Online Care Portal]]
	[[File:~~Forgotten-password~~.png\|right\|frame\|Password Recovery for the Online Care Portal]]		[[File:Forgot_password.png\|400px\|thumb\|right\|frame\|Password Recovery for the Online Care Portal]]

	Caregivers log into the [[Online Care Portal]] to interact with a resident's system. The Online Care Portal can be accessed from any Internet connected device.<br />		Caregivers log into the [[Online Care Portal]] to interact with a resident's system. The Online Care Portal can be accessed from any Internet connected device.<br />

Eumhoefer: formatting

2017-07-20T15:19:43Z

formatting

← Older revision		Revision as of 15:19, 20 July 2017
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	[[File:Forgotten-password.png\|right\|frame\|Password Recovery for the Online Care Portal]]		[[File:Forgotten-password.png\|right\|frame\|Password Recovery for the Online Care Portal]]

	Caregivers log into the ~~<u>'''~~[[Online Care Portal]]~~'''</u>~~ to interact with a resident's system. The Online Care Portal can be accessed from any Internet connected device.<br />		Caregivers log into the [[Online Care Portal]] to interact with a resident's system. The Online Care Portal can be accessed from any Internet connected device.<br />
	<br />		<br />

Ashley at 17:38, 28 October 2014

2014-10-28T17:38:32Z

← Older revision		Revision as of 17:38, 28 October 2014
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	__NOTOC__		__NOTOC__
			[[File:Log_In.png\|right\|frame\|Log In for the Online Care Portal]]
	[[File:Forgotten-password.png\|right\|frame\|Password Recovery for the Online Care Portal]]		[[File:Forgotten-password.png\|right\|frame\|Password Recovery for the Online Care Portal]]

Ashley at 17:26, 28 October 2014

2014-10-28T17:26:30Z

← Older revision		Revision as of 17:26, 28 October 2014
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	__NOTOC__		__NOTOC__
	~~[[File:Log_In.png\|right\|frame\|Log In for the Online Care Portal]]~~
	[[File:Forgotten-password.png\|right\|frame\|Password Recovery for the Online Care Portal]]		[[File:Forgotten-password.png\|right\|frame\|Password Recovery for the Online Care Portal]]

Ashley at 17:26, 28 October 2014

2014-10-28T17:26:03Z

← Older revision		Revision as of 17:26, 28 October 2014
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	[[File:~~Log-in-screen~~.png\|right\|frame\|~~The Sign-~~In ~~Screen~~ for the Online Care Portal]]		__NOTOC__
	~~<table>~~		[[File:Log_In.png\|right\|frame\|Log In for the Online Care Portal]]
	~~<tr><td valign="top">~~[[File:~~StartFlag~~.png\|~~left~~\|~~Getting Started]]</td>~~		[[File:Forgotten-password.png\|right\|frame\|Password Recovery for the Online Care Portal]]
	~~<td><h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Normal Login</h3>~~
	~~The first step~~ for ~~any caregiver who wants remote access to a Resident's system, is to log in. You can use~~ the ~~<u>[[Online Care Portal Overview\|~~Online Care Portal]]~~</u> from any device with Internet access. Your installer or support specialist will provide you with the URL for logging in.<br />~~
	~~<br />~~
	~~:# Go to the URL provided by your installer to access the sign in screen~~
	~~:# Enter your email address and password, then click "Log In".</td></tr>~~
	~~</table><br />~~

	<~~h3 style~~=~~"display~~: ~~inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"~~>First Time ~~Login - Activate Your User~~ Account</h3>		Caregivers log into the <u>'''[[Online Care Portal]]'''</u> to interact with a resident's system. The Online Care Portal can be accessed from any Internet connected device.<br />
	Before ~~you can log~~ in the first time, you need to activate your ~~user account~~.~~<br />~~		<br />
	~~<br />~~
	~~At the time that~~ your user account ~~is set up,~~ you ~~will receive an~~ email ~~from the system~~. ~~In the~~ email is a link to activate your ~~user account~~. Click the link and follow the instructions for setting a password.		==Log In==
			Your Service Provider will give you a web address (URL) for logging in.<br />
			<br />
			:<big>'''First Time Users: Account Activation'''</big>
			:<hr>
			:# Before logging in the first time, you will need to activate your User Account.
			:# An Account will be created for you by an Account Admin.
			:# After your user account has been created the system will send you a welcome email. This email will include a link to activate your User Account.
			:# Click the activation link and follow the instructions for setting up a password.
			:# Once you have logged in, read and accept the licensing agreement to use the Online Care Portal.

	{\| ~~class~~="~~wikitable~~"		::{\| style="width:50%; background:#F9F0FF; margin:1.2em 0 6px 0; border:1px solid #a3b0bf;"
	\|-		\| style="text-align:left; color:#000;" \|
	\|'''*Note: The link will only be active for 48 hours.<br />		<div style="font-size:100%; border:none; margin:0; padding:.1em; color:#000;">
	If you do not activate your user account within the 48-hour time frame, the link will expire.~~<br />~~		'''Note: The activation link will only be active for 48 hours'''<br /><small>If you do not activate your user account within the 48-hour time frame, the link will expire. If that happens, follow the steps for a forgotten password.</small></div>
	If that happens, follow the steps for a forgotten password.~~'''~~
	\|}		\|}
			<br />

	~~After~~ you ~~log~~ in ~~for the first time, read and accept the licensing agreement~~.~~<br />~~		:<big>'''Standard Log In'''</big>
			:<hr>
			:# Go to the web address (URL) given to you by your Provider.
			:# Enter your email address and password.
			:# Click "Log in".
	<br />		<br />
	~~It's a good idea to "white list" noreply@grandcare.com in~~ your ~~email account~~, ~~so that~~ activation ~~and alert emails from the system don't get marked as spam. Steps for doing this vary among email clients, but one good way is to add it to your email address book.~~<br />
			==Forgot Your Password?==
			Follow the steps below if you have forgotten your password, or your activation link has expiredː<br />
	<br />		<br />
	~~[[File~~:~~Forgotten-password.png\|left\|frame\|~~Password ~~Recovery for~~ the ~~Online Care Portal]]~~		:# Click the "Forgot My Password" button on the Login Screen.
	~~<h3 style="display: inline-block; background~~:#~~ffffff; font-weight~~:~~bold; border-bottom:2px solid~~ #~~6093cc; text-align:left; color:#000; padding:0.2em 0.4em;~~"~~>Forgot Your~~ Password~~?</h3>~~		:# Enter your email address.
	~~On the Sign-In screen is a button labeled~~ "~~Forgot My Password~~.~~" If~~ you ~~have forgotten~~ your password~~, or if you did not activate your user account before~~ the ~~deadline expired, then click this button,~~ and follow the ~~simple~~ instructions.~~<br /><br />~~		:# Click "Reset Password". The system will send you a new welcome email. This email will include a link to reset your password.
			:# Click the reset password link and follow the instructions for resetting your password.
	<br />		<br />
	<br />		<br />
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	<br />		<br />

	<div style="text-align: right;"><small>GC-01-OUM-0017 Rev E</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0017, Rev F</small></div>
	~~<small>[[Media:LoggingIn.pdf\|PDF format]]</small><br /><br />~~

	~~<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Logging In - Step-by-Step Video</h3>~~

	~~<mediaplayer>File:LoggingIn.mp4</mediaplayer>~~
	~~(May take a few moments to load before starting) --~~>

Kristin: wordsmithing the pdf link

2013-08-01T20:35:03Z

wordsmithing the pdf link

← Older revision		Revision as of 20:35, 1 August 2013
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	<div style="text-align: right;"><small>GC-01-OUM-0017 Rev E</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0017 Rev E</small></div>
	<small>~~pdf format (~~[[Media:LoggingIn.pdf]])</small><br /><br />		<small>[[Media:LoggingIn.pdf\|PDF format]]</small><br /><br />

	<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Logging In - Step-by-Step Video</h3>		<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Logging In - Step-by-Step Video</h3>

Kristin: Adjusted white space

2013-08-01T20:34:25Z

Adjusted white space

← Older revision		Revision as of 20:34, 1 August 2013
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	[[File:Log-in-screen.png\|right\|frame\|The Sign-In Screen for the Online Care Portal]]		[[File:Log-in-screen.png\|right\|frame\|The Sign-In Screen for the Online Care Portal]]
	<table>		<table>
	<tr><td>[[File:StartFlag.png\|left\|Getting Started]]</td>		<tr><td valign="top">[[File:StartFlag.png\|left\|Getting Started]]</td>
	<td><h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"~~><br /~~>Normal Login</h3>		<td><h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Normal Login</h3>
	The first step for any caregiver who wants remote access to a Resident's system, is to log in. You can use the <u>[[Online Care Portal Overview\|Online Care Portal]]</u> from any device with Internet access. Your installer or support specialist will provide you with the URL for logging in.<br />		The first step for any caregiver who wants remote access to a Resident's system, is to log in. You can use the <u>[[Online Care Portal Overview\|Online Care Portal]]</u> from any device with Internet access. Your installer or support specialist will provide you with the URL for logging in.<br />
	<br />		<br />

Kristin: Added icon

2013-08-01T20:33:46Z

Added icon

← Older revision		Revision as of 20:33, 1 August 2013
Line 1:		Line 1:
	[[File:Log-in-screen.png\|right\|frame\|The Sign-In Screen for the Online Care Portal]]		[[File:Log-in-screen.png\|right\|frame\|The Sign-In Screen for the Online Care Portal]]
	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Normal Login</h3>		<table>
			<tr><td>[[File:StartFlag.png\|left\|Getting Started]]</td>
			<td><h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Normal Login</h3>
	The first step for any caregiver who wants remote access to a Resident's system, is to log in. You can use the <u>[[Online Care Portal Overview\|Online Care Portal]]</u> from any device with Internet access. Your installer or support specialist will provide you with the URL for logging in.<br />		The first step for any caregiver who wants remote access to a Resident's system, is to log in. You can use the <u>[[Online Care Portal Overview\|Online Care Portal]]</u> from any device with Internet access. Your installer or support specialist will provide you with the URL for logging in.<br />
	<br />		<br />
	:# Go to the URL provided by your installer to access the sign in screen		:# Go to the URL provided by your installer to access the sign in screen
	:# Enter your email address and password, then click "Log In".<br /><br />		:# Enter your email address and password, then click "Log In".</td></tr>
			</table><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">First Time Login - Activate Your User Account</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">First Time Login - Activate Your User Account</h3>

Kristin: Corrected a typo

2013-06-13T21:11:54Z

Corrected a typo

← Older revision		Revision as of 21:11, 13 June 2013
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	After you log in for the first time, read and accept the licensing agreement.<br />		After you log in for the first time, read and accept the licensing agreement.<br />
	<br />		<br />
	It's a good idea to "white list" ~~“noreply~~@grandcare.~~com”~~ in your email account, so that activation and alert emails from the system, don't get marked as spam. Steps for doing this vary among email clients, but one good way is to add it to your email address book.<br />		It's a good idea to "white list" noreply@grandcare.com in your email account, so that activation and alert emails from the system don't get marked as spam. Steps for doing this vary among email clients, but one good way is to add it to your email address book.<br />
	<br />		<br />
	[[File:Forgotten-password.png\|left\|frame\|Password Recovery for the Online Care Portal]]		[[File:Forgotten-password.png\|left\|frame\|Password Recovery for the Online Care Portal]]