https://help.grandcare.com/index.php?action=history&feed=atom&title=Message_History 2026-05-20T20:28:11Z Revision history for this page on the wiki MediaWiki 1.36.1 https://help.grandcare.com/index.php?title=Message_History&diff=5840&oldid=prev 2017-03-28T02:45:26Z

<p><span dir="auto"><span class="autocomment">Viewing Details</span></span></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 02:45, 28 March 2017</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l5">Line 5:</td> <td colspan="2" class="diff-lineno">Line 5:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Viewing Details==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Viewing Details==</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Click on the accounts link to see a list of accounts that received a message. The viewer will only see the names of accounts <del style="font-weight: bold; text-decoration: none;">for </del>which he or she has access. If there are other accounts that received the message, the viewer will know the number of accounts, but won't see any information about those accounts.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Click on the accounts link to see a list of accounts that received a message. The viewer will only see the names of accounts <ins style="font-weight: bold; text-decoration: none;">to </ins>which he or she has access. If there are other accounts that received the message, the viewer will know the number of accounts, but won't see any information about those accounts.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>&lt;br /&gt;&lt;br /&gt;</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>&lt;br /&gt;&lt;br /&gt;</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[File:MessageDetails.jpg|none|frame|Message Details]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[File:MessageDetails.jpg|none|frame|Message Details]]</div></td></tr> </table>

Sfeldstein https://help.grandcare.com/index.php?title=Message_History&diff=5839&oldid=prev 2017-03-28T02:44:58Z

<p><span dir="auto"><span class="autocomment">Overview</span></span></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 02:44, 28 March 2017</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l2">Line 2:</td> <td colspan="2" class="diff-lineno">Line 2:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[File:MessageHistoryList.jpg|right|frame|See Message History for an entire Group]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[File:MessageHistoryList.jpg|right|frame|See Message History for an entire Group]]</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Overview==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Overview==</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>When you're in the Message Center, click on the Message History tab to view a list of every message sent <del style="font-weight: bold; text-decoration: none;">by the group</del>. You can see who sent the message, the subject and body of the message, and the number of accounts it was sent to.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>When you're in the Message Center, click on the Message History tab to view a list of every message sent. You can see who sent the message, the subject and body of the message, and the number of accounts it was sent to.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Viewing Details==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Viewing Details==</div></td></tr> </table>

Sfeldstein https://help.grandcare.com/index.php?title=Message_History&diff=5838&oldid=prev 2017-03-27T21:35:24Z

<p>Fixed mistake - accidentally had Community Messages content on this page</p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 21:35, 27 March 2017</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>__NOTOC__  </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>__NOTOC__  </div></td></tr> <tr><td colspan="2"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">[[File:MessageHistoryList.jpg|right|frame|See Message History for an entire Group]]</ins></div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Overview==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>==Overview==</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">[[File:CommunityMessages-Caregiver1.jpg|right|frame|Send a Community </del>Message<del style="font-weight: bold; text-decoration: none;">]]</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">When you're in the </ins>Message <ins style="font-weight: bold; text-decoration: none;">Center</ins>, <ins style="font-weight: bold; text-decoration: none;">click on </ins>the <ins style="font-weight: bold; text-decoration: none;">Message History tab to view </ins>a <ins style="font-weight: bold; text-decoration: none;">list of every </ins>message <ins style="font-weight: bold; text-decoration: none;">sent by the group. You can see who sent </ins>the <ins style="font-weight: bold; text-decoration: none;">message, </ins>the <ins style="font-weight: bold; text-decoration: none;">subject and body </ins>of the message, and <ins style="font-weight: bold; text-decoration: none;">the number of accounts </ins>it <ins style="font-weight: bold; text-decoration: none;">was sent to</ins>.</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">Messages can easily be sent to individual Residents or to an entire  [[Communities|Community]]</del>, <del style="font-weight: bold; text-decoration: none;">using </del>the <del style="font-weight: bold; text-decoration: none;">Community Messages feature. It's like sending </del>a <del style="font-weight: bold; text-decoration: none;">text </del>message <del style="font-weight: bold; text-decoration: none;">from </del>the <del style="font-weight: bold; text-decoration: none;">community to </del>the <del style="font-weight: bold; text-decoration: none;">system screens </del>of <del style="font-weight: bold; text-decoration: none;">Residents within </del>the <del style="font-weight: bold; text-decoration: none;">Community. The </del>message <del style="font-weight: bold; text-decoration: none;">appears as a pop-up on the Residents' screens</del>, and <del style="font-weight: bold; text-decoration: none;">remains visible until </del>it<del style="font-weight: bold; text-decoration: none;">'s acknowledged by the Resident</del>.</div></td><td colspan="2"></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>==<del style="font-weight: bold; text-decoration: none;">Sending a Community Message</del>==</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>==<ins style="font-weight: bold; text-decoration: none;">Viewing Details</ins>==</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* Log in </del>to <del style="font-weight: bold; text-decoration: none;">the [[Online Care Portal]]</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">Click on the accounts link </ins>to <ins style="font-weight: bold; text-decoration: none;">see a list of accounts that received </ins>a message<ins style="font-weight: bold; text-decoration: none;">. The viewer will only see </ins>the <ins style="font-weight: bold; text-decoration: none;">names </ins>of <ins style="font-weight: bold; text-decoration: none;">accounts for which he or she has access. </ins>If <ins style="font-weight: bold; text-decoration: none;">there are other accounts that received </ins>the message, the <ins style="font-weight: bold; text-decoration: none;">viewer </ins>will <ins style="font-weight: bold; text-decoration: none;">know </ins>the <ins style="font-weight: bold; text-decoration: none;">number of accounts</ins>, <ins style="font-weight: bold; text-decoration: none;">but won't see any information about those accounts</ins>.</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* Select Message Center</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">&lt;br /&gt;&lt;br /&gt;</ins></div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* Select the checkbox for individual Residents or the whole Community</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>[[File:<ins style="font-weight: bold; text-decoration: none;">MessageDetails</ins>.jpg|<ins style="font-weight: bold; text-decoration: none;">none</ins>|frame|Message <ins style="font-weight: bold; text-decoration: none;">Details</ins>]]</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* Enter </del>a <del style="font-weight: bold; text-decoration: none;">subject heading for the </del>message<del style="font-weight: bold; text-decoration: none;">, and </del>the <del style="font-weight: bold; text-decoration: none;">body </del>of <del style="font-weight: bold; text-decoration: none;">the message itself</del></div></td><td colspan="2"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* </del>If <del style="font-weight: bold; text-decoration: none;">you'd like to include an audio tone when </del>the message <del style="font-weight: bold; text-decoration: none;">is delivered</del>, <del style="font-weight: bold; text-decoration: none;">choose one from the list</del></div></td><td colspan="2"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* Select </del>the <del style="font-weight: bold; text-decoration: none;">Emergency Message setting, if applicable - an alarm tone </del>will <del style="font-weight: bold; text-decoration: none;">sound when </del>the <del style="font-weight: bold; text-decoration: none;">message is delivered</del>, <del style="font-weight: bold; text-decoration: none;">and a red &quot;Emergency Message&quot; title will appear on the message</del>.</div></td><td colspan="2"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* Click the Send button</del></div></td><td colspan="2"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">==Receiving a Community Message==</del></div></td><td colspan="2"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>[[File:<del style="font-weight: bold; text-decoration: none;">CommunityMessages-Resident</del>.jpg|<del style="font-weight: bold; text-decoration: none;">right</del>|frame|<del style="font-weight: bold; text-decoration: none;">Receive a Community </del>Message]]</div></td><td colspan="2"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">The message pops up on the designated Residents' screens, and remains there until it is acknowledged, by pressing the Acknowledge button. Or press Remind Me Later to temporarily remove the message and have it pop up again a short time later.</del></div></td><td colspan="2"></td></tr> </table>

Kristin https://help.grandcare.com/index.php?title=Message_History&diff=5819&oldid=prev 2017-03-27T20:16:52Z

<p>Created page with &quot;__NOTOC__ ==Overview== <a href="/index.php/File:CommunityMessages-Caregiver1.jpg" title="File:CommunityMessages-Caregiver1.jpg">right|frame|Send a Community Message</a> Messages can easily be sent to individual Residents or to an entire C...&quot;</p> <p><b>New page</b></p><div>__NOTOC__ <br /> ==Overview==<br /> [[File:CommunityMessages-Caregiver1.jpg|right|frame|Send a Community Message]]<br /> Messages can easily be sent to individual Residents or to an entire [[Communities|Community]], using the Community Messages feature. It's like sending a text message from the community to the system screens of Residents within the Community. The message appears as a pop-up on the Residents' screens, and remains visible until it's acknowledged by the Resident.<br /> <br /> ==Sending a Community Message==<br /> * Log in to the [[Online Care Portal]]<br /> * Select Message Center<br /> * Select the checkbox for individual Residents or the whole Community<br /> * Enter a subject heading for the message, and the body of the message itself<br /> * If you'd like to include an audio tone when the message is delivered, choose one from the list<br /> * Select the Emergency Message setting, if applicable - an alarm tone will sound when the message is delivered, and a red &quot;Emergency Message&quot; title will appear on the message.<br /> * Click the Send button<br /> <br /> <br /> ==Receiving a Community Message==<br /> [[File:CommunityMessages-Resident.jpg|right|frame|Receive a Community Message]]<br /> The message pops up on the designated Residents' screens, and remains there until it is acknowledged, by pressing the Acknowledge button. Or press Remind Me Later to temporarily remove the message and have it pop up again a short time later.</div>

Kristin