Phone People - Revision history

Eumhoefer at 20:56, 31 July 2017

2017-07-31T20:56:29Z

← Older revision		Revision as of 20:56, 31 July 2017
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	::#Click the "Phone People" link		::#Click the "Phone People" link
	::#Click the "Add a New Phone Person" button		::#Click the "Add a New Phone Person" button
	::#Enter the caller's information, most importantly their name, description, phone numbers~~, and Skype™ account name~~.		::#Enter the caller's information, most importantly their name, description, and phone numbers.
	::#Add a picture of the caller by clicking the "Change Picture" button, and browsing your computer for a digital photo		::#Add a picture of the caller by clicking the "Change Picture" button, and browsing your computer for a digital photo
	::#Click the "Finish" button to save		::#Click the "Finish" button to save
	~~::#The new Phone Person needs to accept the friend request from the system on Skype™ if they would like to use Video Chat.~~

	~~::{\| class="wikitable"~~
	\|-
	~~\| '''Optional''' - You can choose whether to have the Resident's system automatically answer video calls from this caller.<br />~~
	~~This is a personal preference. (''If the box is NOT checked, then the Resident will need to press an on screen button to answer the call.'')~~
	\|}

Eumhoefer: formatting

2017-07-21T14:56:57Z

formatting

← Older revision		Revision as of 14:56, 21 July 2017
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	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Overview~~</h3>~~		===Overview===
	Phone People are used by the system in two ways. First, it is the list of people who are allowed to have video chats with the Resident. As a security feature, the system will not accept video calls from unknown callers. Second, the list is used on systems that have implemented the available Caller ID feature.<br /><br />		Phone People are used by the system in two ways. First, it is the list of people who are allowed to have video chats with the Resident. As a security feature, the system will not accept video calls from unknown callers. Second, the list is used on systems that have implemented the available Caller ID feature.<br /><br />

	If Caller ID is enabled, whenever a phone call comes to the Resident, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.<br /><br />		If Caller ID is enabled, whenever a phone call comes to the Resident, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.<br /><br />

	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Adding Phone People~~</h3>~~		===Adding Phone People===
	:'''<big>To add a Phone Person:</big>'''<br />		:'''<big>To add a Phone Person:</big>'''<br />
	::#Open the Care Menu from the Online Care Portal		::#Open the Care Menu from the Online Care Portal
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	This is a personal preference. (''If the box is NOT checked, then the Resident will need to press an on screen button to answer the call.'')		This is a personal preference. (''If the box is NOT checked, then the Resident will need to press an on screen button to answer the call.'')
	\|}		\|}


	~~<small>[[Media:PhonePeople.pdf\|PDF format]]</small><br /><br />~~

Kristin at 21:05, 27 November 2013

2013-11-27T21:05:36Z

← Older revision		Revision as of 21:05, 27 November 2013
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	<small>[[Media:~~KnownCallers~~.pdf\|PDF format]]</small><br /><br />		<small>[[Media:PhonePeople.pdf\|PDF format]]</small><br /><br />

Kristin: Corrected typo

2013-11-27T17:17:50Z

Corrected typo

← Older revision		Revision as of 17:17, 27 November 2013
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	<small>[[Media:KnownCallers.pdf}PDF format]]</small><br /><br />		<small>[[Media:KnownCallers.pdf\|PDF format]]</small><br /><br />

Kristin: Wordsmithing

2013-11-27T17:17:25Z

Wordsmithing

← Older revision		Revision as of 17:17, 27 November 2013
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	<small>~~pdf format (~~[[Media:KnownCallers.pdf]])</small><br /><br />		<small>[[Media:KnownCallers.pdf}PDF format]]</small><br /><br />

Ashley at 21:11, 31 May 2013

2013-05-31T21:11:06Z

← Older revision		Revision as of 21:11, 31 May 2013
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	Phone People are used by the system in two ways. First, it is the list of people who are allowed to have video chats with the Resident. As a security feature, the system will not accept video calls from unknown callers. Second, the list is used on systems that have implemented the available Caller ID feature.<br /><br />		Phone People are used by the system in two ways. First, it is the list of people who are allowed to have video chats with the Resident. As a security feature, the system will not accept video calls from unknown callers. Second, the list is used on systems that have implemented the available Caller ID feature.<br /><br />

	If Caller ID is enabled, whenever a phone call comes to the Resident, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.		If Caller ID is enabled, whenever a phone call comes to the Resident, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding Phone People</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding Phone People</h3>

Ashley at 21:10, 31 May 2013

2013-05-31T21:10:48Z

← Older revision		Revision as of 21:10, 31 May 2013
Line 1:		Line 1:
	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3>
	Phone People are used by the system in two ways. First, it is the list of people who are allowed to have video chats with the Resident. As a security feature, the system will not accept video calls from unknown callers. Second, the list is used on systems that have implemented the available Caller ID feature..<br /><br />		Phone People are used by the system in two ways. First, it is the list of people who are allowed to have video chats with the Resident. As a security feature, the system will not accept video calls from unknown callers. Second, the list is used on systems that have implemented the available Caller ID feature.<br /><br />

	If Caller ID is enabled, whenever a phone call comes to the Resident, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.		If Caller ID is enabled, whenever a phone call comes to the Resident, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.

Ashley at 21:10, 31 May 2013

2013-05-31T21:10:19Z

← Older revision		Revision as of 21:10, 31 May 2013
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	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3>
	~~The Known Callers list is~~ used by the system in two ways. First, it is the list of people who are allowed to have ~~[[Video Chat\|~~video chats]] with ~~your loved one~~. As a security feature, the system will not accept video calls from unknown callers. Second, the list ~~of known callers~~ is used on systems that have implemented the [[Caller ID\|Caller ID~~]] features of the system. If that~~ is ~~the case~~, whenever a phone call comes to ~~your loved one~~, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.~~<br /><br />~~		Phone People are used by the system in two ways. First, it is the list of people who are allowed to have video chats with the Resident. As a security feature, the system will not accept video calls from unknown callers. Second, the list is used on systems that have implemented the available Caller ID feature..<br /><br />

			If Caller ID is enabled, whenever a phone call comes to the Resident, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding Phone People</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding Phone People</h3>
	To add a Phone Person:<br />		:'''<big>To add a Phone Person:</big>'''<br />
	* [[Logging In\|Log in to the Online Care Portal]]		::#Open the Care Menu from the Online Care Portal
	* Open the [[Care Menu\|Care ~~Menu]]~~		::#Click the "People" button
	* Click the "People" button		::#Click the "Phone People" link
	* Click the "Phone People" link		::#Click the "Add a New Phone Person" button
	* Click the "Add a New Phone Person" button		::#Enter the caller's information, most importantly their name, description, phone numbers, and Skype™ account name.
	* Enter the caller's information, most importantly their name, description, phone numbers, and ~~Skype~~ account name		::#Add a picture of the caller by clicking the "Change Picture" button, and browsing your computer for a digital photo
	* Add a picture of the caller by clicking the "Change Picture" button, and browsing your computer for a digital photo		::#Click the "Finish" button to save
	* Optional ~~– you~~ can choose whether to have the Resident's system automatically answer video calls from this caller. This is a personal preference. In either case, when a video call is placed to the system, the system will play a sound to indicate that a call is coming in. If the auto-answer box is checked, the system will automatically accept the call. If the box is NOT checked, then ~~your loved one~~ will need to press an ~~onscreen~~ button to answer the call.		::#The new Phone Person needs to accept the friend request from the system on Skype™ if they would like to use Video Chat.
	* Click the "Finish" button to save
	* The new Phone Person needs to accept the friend request from the system, and must be logged into Skype in order to make or receive calls with the Resident's system<br /><br />		::{\| class="wikitable"
			\|-
			\| '''Optional''' - You can choose whether to have the Resident's system automatically answer video calls from this caller.<br />
			This is a personal preference. (''If the box is NOT checked, then the Resident will need to press an on screen button to answer the call.'')
			\|}


	<small>pdf format ([[Media:KnownCallers.pdf]])</small><br /><br />		<small>pdf format ([[Media:KnownCallers.pdf]])</small><br /><br />

Kristin at 02:47, 21 December 2012

2012-12-21T02:47:28Z

← Older revision		Revision as of 02:47, 21 December 2012
Line 2:		Line 2:
	The Known Callers list is used by the system in two ways. First, it is the list of people who are allowed to have [[Video Chat\|video chats]] with your loved one. As a security feature, the system will not accept video calls from unknown callers. Second, the list of known callers is used on systems that have implemented the [[Caller ID\|Caller ID]] features of the system. If that is the case, whenever a phone call comes to your loved one, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.<br /><br />		The Known Callers list is used by the system in two ways. First, it is the list of people who are allowed to have [[Video Chat\|video chats]] with your loved one. As a security feature, the system will not accept video calls from unknown callers. Second, the list of known callers is used on systems that have implemented the [[Caller ID\|Caller ID]] features of the system. If that is the case, whenever a phone call comes to your loved one, the name, description and picture of the person calling will display on screen, and the call history log will show the known callers. If you suspect some kind of problem, the system can track and send alerts if there are unknown callers.<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding ~~Known Callers~~</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding Phone People</h3>
	To add a ~~Known Caller~~:<br />		To add a Phone Person:<br />
	* [[Logging In\|Log in to ~~GCManage~~]]		* [[Logging In\|Log in to the Online Care Portal]]
	* Open the [[Care Menu\|Care Menu]]		* Open the [[Care Menu\|Care Menu]]
	* Click the "~~Caller ID~~" button		* Click the "People" button
	* In the ~~Known Callers section, click~~ the "Add New Person" button		* Click the "Phone People" link
			* Click the "Add a New Phone Person" button
	* Enter the caller's information, most importantly their name, description, phone numbers, and Skype account name		* Enter the caller's information, most importantly their name, description, phone numbers, and Skype account name
	* Add a picture of the caller by clicking the "Change Picture" button, and browsing your computer for a digital photo		* Add a picture of the caller by clicking the "Change Picture" button, and browsing your computer for a digital photo
	* Optional – you can choose whether to have ~~your loved one~~'s ~~GrandCare System~~ automatically answer video calls from this caller. This is a personal preference. In either case, when a video call is placed to the ~~GrandCare~~ system, the system will play a sound to indicate that a call is coming in. If the auto-answer box is checked, the system will automatically accept the call. If the box is NOT checked, then your loved one will need to press an onscreen button to answer the call.		* Optional – you can choose whether to have the Resident's system automatically answer video calls from this caller. This is a personal preference. In either case, when a video call is placed to the system, the system will play a sound to indicate that a call is coming in. If the auto-answer box is checked, the system will automatically accept the call. If the box is NOT checked, then your loved one will need to press an onscreen button to answer the call.
	* Click the "Finish" button to save		* Click the "Finish" button to save
	* ~~Important - Skype may take up~~ to ~~10 minutes to register friends after a~~ friend request ~~has been accepted~~, ~~so video~~ calls ~~will not be successful immediately.~~<br /><br />		* The new Phone Person needs to accept the friend request from the system, and must be logged into Skype in order to make or receive calls with the Resident's system<br /><br />

	<small>pdf format ([[Media:KnownCallers.pdf]])</small><br /><br />		<small>pdf format ([[Media:KnownCallers.pdf]])</small><br /><br />

Kristin: moved Known Callers to Phone People: Name changed in the software from Known Callers to Phone People

2012-12-21T02:44:29Z

moved Known Callers to Phone People: Name changed in the software from Known Callers to Phone People

← Older revision	Revision as of 02:44, 21 December 2012
(No difference)