Users - Getting Started - Revision history

Rkonstanz at 20:57, 18 September 2017

2017-09-18T20:57:29Z

← Older revision		Revision as of 20:57, 18 September 2017
Line 21:		Line 21:

	<!--<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />-->		<!--<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />-->
	~~<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>~~

Sfeldstein: /* Caregivers/Contacts */

2017-07-26T17:35:25Z

Caregivers/Contacts

← Older revision		Revision as of 17:35, 26 July 2017
Line 18:		Line 18:

	===Caregivers/Contacts===		===Caregivers/Contacts===
	Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, in most cases that person is set up as a [[Caregivers\|Caregiver]] at the same time, automatically. On occasion there will be a person who will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person must be manually set up as a Caregiver. (See the instructions for [[Caregivers\|adding Caregivers]].) In addition, users at the Admin, Distributor Admin, and Group Admin level are ''not'' automatically set up as Caregivers, and must be set up manually on every account for which they are to receive alerts.<br /><br />		Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, in most cases that person is set up as a [[Caregivers\|Caregiver]] at the same time, automatically. In addition, users at the Admin, Distributor Admin, and Group Admin level are ''not'' automatically set up as Caregivers, and must be set up manually on every account for which they are to receive alerts.<br /><br />

	<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />		<!--<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />-->
	<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>

Sfeldstein: /* Phone People */

2017-07-26T17:33:58Z

Phone People

← Older revision		Revision as of 17:33, 26 July 2017
Line 13:		Line 13:
	In order to [[Logging In\|log in]] to the [[Online Care Portal]], and to use the remote [[Care Menu\|Caregiver features]] of the Resident's system, a person must have a User Account. Users are added in the [[Online Care Portal\|Online Care Portal]] by users at the Account Admin, Group Admin or Distributor Admin user level. Once added as users, for your convenience they are automatically added as [[Caregivers\|Caregivers/Contacts]] in the People module of the [[Care Menu\|Care Menu]]. The [[User Roles and Privileges\|user role]] assigned to the user determines how many features of the system that user has access to. The system installer should have set up at least one user for the system, and assigned that person to be the [[User Roles and Privileges\|Account Admin]]. This User has sufficient security permissions to add additional Users. (See instructions for [[Users\|adding new users]].)<br /><br />		In order to [[Logging In\|log in]] to the [[Online Care Portal]], and to use the remote [[Care Menu\|Caregiver features]] of the Resident's system, a person must have a User Account. Users are added in the [[Online Care Portal\|Online Care Portal]] by users at the Account Admin, Group Admin or Distributor Admin user level. Once added as users, for your convenience they are automatically added as [[Caregivers\|Caregivers/Contacts]] in the People module of the [[Care Menu\|Care Menu]]. The [[User Roles and Privileges\|user role]] assigned to the user determines how many features of the system that user has access to. The system installer should have set up at least one user for the system, and assigned that person to be the [[User Roles and Privileges\|Account Admin]]. This User has sufficient security permissions to add additional Users. (See instructions for [[Users\|adding new users]].)<br /><br />

	===Phone People===		<!--===Phone People===
	<br />		<br />
	In order to [[video Chat\|Video Chat]] with the Resident, and to appear in the [[Caller ID\|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People\|Phone Person]]. (See instructions for [[Phone People\|adding Phone People]].)<br /><br />		In order to [[video Chat\|Video Chat]] with the Resident, and to appear in the [[Caller ID\|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People\|Phone Person]]. (See instructions for [[Phone People\|adding Phone People]].)<br /><br />-->

	===Caregivers/Contacts===		===Caregivers/Contacts===

Sfeldstein: /* Overview */

2017-07-26T17:32:45Z

Overview

← Older revision		Revision as of 17:32, 26 July 2017
Line 6:		Line 6:
	<br />		<br />
	* Anyone who is going to log in to monitor activity, upload pictures, update settings, or interact socially with the Resident must be set up as a [[Users\|User]].		* Anyone who is going to log in to monitor activity, upload pictures, update settings, or interact socially with the Resident must be set up as a [[Users\|User]].
	* Anyone who is going to make or receive [[Video Chat\|Video Chat]] calls with the Resident, or who should be identified in [[Caller ID\|Caller ID]] history logs, must be set up as [[Phone People\|a Phone Person]].
	* Anyone who is going to receive alerts or send letters to the Resident must be set up as a [[Caregivers\|Caregiver/Contact]].</td></tr>		* Anyone who is going to receive alerts or send letters to the Resident must be set up as a [[Caregivers\|Caregiver/Contact]].</td></tr>
	</table><br />		</table><br />

Eumhoefer: formatting

2017-07-14T21:06:47Z

formatting

← Older revision		Revision as of 21:06, 14 July 2017
Line 3:		Line 3:
	<tr><td valign="top">[[File:PeopleIcon.png\|left\|Users - Getting Started]]</td>		<tr><td valign="top">[[File:PeopleIcon.png\|left\|Users - Getting Started]]</td>
	<td>		<td>
	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Overview~~</h3>~~<br />		===Overview===
			<br />
	* Anyone who is going to log in to monitor activity, upload pictures, update settings, or interact socially with the Resident must be set up as a [[Users\|User]].		* Anyone who is going to log in to monitor activity, upload pictures, update settings, or interact socially with the Resident must be set up as a [[Users\|User]].
	* Anyone who is going to make or receive [[Video Chat\|Video Chat]] calls with the Resident, or who should be identified in [[Caller ID\|Caller ID]] history logs, must be set up as [[Phone People\|a Phone Person]].		* Anyone who is going to make or receive [[Video Chat\|Video Chat]] calls with the Resident, or who should be identified in [[Caller ID\|Caller ID]] history logs, must be set up as [[Phone People\|a Phone Person]].
Line 9:		Line 10:
	</table><br />		</table><br />

	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Users~~</h3>~~<br />		===Users===
	In order to [[Logging In\|log in]] to the [[Online Care Portal]], and to use the remote [[Care Menu\|Caregiver features]] of the Resident's system, a person must have a User Account. Users are added in the [[Online Care Portal\|Online Care Portal]] by users at the Account Admin, Group Admin or Distributor Admin user level. Once added as users, for your convenience they are automatically added as [[Caregivers\|Caregivers/Contacts]] in the People module of the [[Care Menu\|Care Menu]]. The [[User Roles and Privileges\|user role]] assigned to the user determines how many features of the system that user has access to. The system installer should have set up at least one user for the system, and assigned that person to be the [[User Roles and Privileges\|Account Admin]]. This User has sufficient security permissions to add additional Users. (See instructions for ~~<u>~~[[Users\|adding new users]]~~</u>~~.)<br /><br />		<br />
			In order to [[Logging In\|log in]] to the [[Online Care Portal]], and to use the remote [[Care Menu\|Caregiver features]] of the Resident's system, a person must have a User Account. Users are added in the [[Online Care Portal\|Online Care Portal]] by users at the Account Admin, Group Admin or Distributor Admin user level. Once added as users, for your convenience they are automatically added as [[Caregivers\|Caregivers/Contacts]] in the People module of the [[Care Menu\|Care Menu]]. The [[User Roles and Privileges\|user role]] assigned to the user determines how many features of the system that user has access to. The system installer should have set up at least one user for the system, and assigned that person to be the [[User Roles and Privileges\|Account Admin]]. This User has sufficient security permissions to add additional Users. (See instructions for [[Users\|adding new users]].)<br /><br />

	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Phone People~~</h3>~~<br />		===Phone People===
	In order to [[video Chat\|Video Chat]] with the Resident, and to appear in the [[Caller ID\|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People\|Phone Person]]. (See instructions for ~~<u>~~[[Phone People\|adding Phone People]]~~</u>~~.)<br /><br />		<br />
			In order to [[video Chat\|Video Chat]] with the Resident, and to appear in the [[Caller ID\|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People\|Phone Person]]. (See instructions for [[Phone People\|adding Phone People]].)<br /><br />

	~~<h3 style~~=~~"display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">~~Caregivers/Contacts~~</h3>~~		===Caregivers/Contacts===
	Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, in most cases that person is set up as a [[Caregivers\|Caregiver]] at the same time, automatically. On occasion there will be a person who will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person must be manually set up as a Caregiver. (See the instructions for ~~<u>~~[[Caregivers\|adding Caregivers]]~~</u>~~.) In addition, users at the Admin, Distributor Admin, and Group Admin level are ''not'' automatically set up as Caregivers, and must be set up manually on every account for which they are to receive alerts.<br /><br />		Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, in most cases that person is set up as a [[Caregivers\|Caregiver]] at the same time, automatically. On occasion there will be a person who will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person must be manually set up as a Caregiver. (See the instructions for [[Caregivers\|adding Caregivers]].) In addition, users at the Admin, Distributor Admin, and Group Admin level are ''not'' automatically set up as Caregivers, and must be set up manually on every account for which they are to receive alerts.<br /><br />

	<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />		<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />
	<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>

Kristin at 21:25, 27 November 2013

2013-11-27T21:25:25Z

← Older revision		Revision as of 21:25, 27 November 2013
Line 16:		Line 16:

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers/Contacts</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers/Contacts</h3>
	Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, that person is set up as a [[Caregivers\|Caregiver]] at the same time, automatically. On occasion there will be a person who will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person must be manually set up as a Caregiver. (See the instructions for <u>[[Caregivers\|adding Caregivers]]</u>.)<br /><br />		Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, in most cases that person is set up as a [[Caregivers\|Caregiver]] at the same time, automatically. On occasion there will be a person who will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person must be manually set up as a Caregiver. (See the instructions for <u>[[Caregivers\|adding Caregivers]]</u>.) In addition, users at the Admin, Distributor Admin, and Group Admin level are ''not'' automatically set up as Caregivers, and must be set up manually on every account for which they are to receive alerts.<br /><br />

	<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />		<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />
	<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>

Kristin at 19:56, 27 November 2013

2013-11-27T19:56:27Z

← Older revision		Revision as of 19:56, 27 November 2013
Line 16:		Line 16:

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers/Contacts</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers/Contacts</h3>
	Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, that person is ~~automatically~~ set up as a [[Caregivers\|Caregiver]] at the same time. ~~Occasionally~~ a person will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person ~~is only~~ set up as a Caregiver. (See the instructions for <u>[[Caregivers\|adding Caregivers]]</u>.)<br /><br />		Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, that person is set up as a [[Caregivers\|Caregiver]] at the same time, automatically. On occasion there will be a person who will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person must be manually set up as a Caregiver. (See the instructions for <u>[[Caregivers\|adding Caregivers]]</u>.)<br /><br />

	<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />		<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />
	<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>

Kristin at 19:54, 27 November 2013

2013-11-27T19:54:43Z

← Older revision		Revision as of 19:54, 27 November 2013
Line 18:		Line 18:
	Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, that person is automatically set up as a [[Caregivers\|Caregiver]] at the same time. Occasionally a person will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person is only set up as a Caregiver. (See the instructions for <u>[[Caregivers\|adding Caregivers]]</u>.)<br /><br />		Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, that person is automatically set up as a [[Caregivers\|Caregiver]] at the same time. Occasionally a person will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person is only set up as a Caregiver. (See the instructions for <u>[[Caregivers\|adding Caregivers]]</u>.)<br /><br />

	~~<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Adding Users</h3><br />~~		<small>[[Media:Users-GettingStarted.pdf\|PDF format]]</small><br />

	<small>[[Media:~~AddingUsers~~.pdf\|PDF format]]</small><br />
	<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>		<div style="text-align: right;"><small>GC-01-OUM-0069 Rev A</small></div>

Kristin at 19:54, 27 November 2013

2013-11-27T19:54:17Z

← Older revision		Revision as of 19:54, 27 November 2013
Line 15:		Line 15:
	In order to [[video Chat\|Video Chat]] with the Resident, and to appear in the [[Caller ID\|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People\|Phone Person]]. (See instructions for <u>[[Phone People\|adding Phone People]]</u>.)<br /><br />		In order to [[video Chat\|Video Chat]] with the Resident, and to appear in the [[Caller ID\|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People\|Phone Person]]. (See instructions for <u>[[Phone People\|adding Phone People]]</u>.)<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers/Contacts</h3>
	Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, that person is automatically set up as a [[Caregivers\|Caregiver]] at the same time. Occasionally a person will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person is only set up as a Caregiver. (See the instructions for <u>[[Caregivers\|adding Caregivers]]</u>.)<br /><br />		Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors\|door opens in the middle of the night]], or a text if [[Medications\|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users\|User]] is created, that person is automatically set up as a [[Caregivers\|Caregiver]] at the same time. Occasionally a person will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal\|Care Portal]]. In that rare case, a person is only set up as a Caregiver. (See the instructions for <u>[[Caregivers\|adding Caregivers]]</u>.)<br /><br />

Kristin at 19:53, 27 November 2013

2013-11-27T19:53:50Z

← Older revision		Revision as of 19:53, 27 November 2013
Line 13:		Line 13:

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Phone People</h3><br />		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Phone People</h3><br />
	:*In order to [[video Chat\|Video Chat]] with the Resident, and to appear in the [[Caller ID\|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People\|Phone Person]]. (See instructions for <u>[[Phone People\|adding Phone People]]</u>.)<br /><br />		In order to [[video Chat\|Video Chat]] with the Resident, and to appear in the [[Caller ID\|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People\|Phone Person]]. (See instructions for <u>[[Phone People\|adding Phone People]]</u>.)<br /><br />

	<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers</h3>		<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers</h3>