Video Calling - Revision history

Sfeldstein at 14:11, 11 September 2018

2018-09-11T14:11:31Z

← Older revision		Revision as of 14:11, 11 September 2018
Line 10:		Line 10:
	:<big>'''Before You Begin'''</big>		:<big>'''Before You Begin'''</big>
	:<hr>		:<hr>
	:For quality purposes, Google Chrome~~® or Mozilla Firefox®~~ web ~~browsers~~ should be used for video calls. ~~(Video~~ calling ~~will not work~~ on ~~Safari~~, ~~iPad or iPhone browsers;~~ [[mobile\|the mobile iOS app]] should instead be used.)		:For quality purposes, the Google Chrome web browser should be used for video calls. For calling on iOS devices, [[mobile\|the mobile iOS app]] should instead be used.

	:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.		:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.

Dkarpan at 15:42, 17 December 2017

2017-12-17T15:42:32Z

← Older revision		Revision as of 15:42, 17 December 2017
Line 10:		Line 10:
	:<big>'''Before You Begin'''</big>		:<big>'''Before You Begin'''</big>
	:<hr>		:<hr>
	:For quality purposes, Google Chrome® or Mozilla Firefox® web browsers should be used for video calls. Video calling will not work on Safari, iPad or iPhone browsers; [[mobile\|the mobile iOS app]] should instead be used.		:For quality purposes, Google Chrome® or Mozilla Firefox® web browsers should be used for video calls. (Video calling will not work on Safari, iPad or iPhone browsers; [[mobile\|the mobile iOS app]] should instead be used.)

	:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.		:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.

Dkarpan at 15:42, 17 December 2017

2017-12-17T15:42:07Z

← Older revision		Revision as of 15:42, 17 December 2017
Line 10:		Line 10:
	:<big>'''Before You Begin'''</big>		:<big>'''Before You Begin'''</big>
	:<hr>		:<hr>
	:For quality purposes, Google Chrome® or Mozilla Firefox® web browsers should be used for video calls. Video calling will not work on Safari, iPad or iPhone browsers; ~~the~~ [[mobile\|the mobile iOS app]] should instead be used.		:For quality purposes, Google Chrome® or Mozilla Firefox® web browsers should be used for video calls. Video calling will not work on Safari, iPad or iPhone browsers; [[mobile\|the mobile iOS app]] should instead be used.

	:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.		:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.

Dkarpan: /* Making a Video Call */

2017-12-17T15:41:43Z

Making a Video Call

← Older revision		Revision as of 15:41, 17 December 2017
Line 10:		Line 10:
	:<big>'''Before You Begin'''</big>		:<big>'''Before You Begin'''</big>
	:<hr>		:<hr>
	:For quality purposes, Google Chrome® or Mozilla Firefox® web browsers should be used for video calls. Video calling will not work on Safari, iPad or iPhone browsers; the mobile ~~application~~ should instead be used.		:For quality purposes, Google Chrome® or Mozilla Firefox® web browsers should be used for video calls. Video calling will not work on Safari, iPad or iPhone browsers; the [[mobile\|the mobile iOS app]] should instead be used.

	:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.		:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.

Dkarpan: /* Making a Video Call */

2017-12-17T15:40:45Z

Making a Video Call

← Older revision		Revision as of 15:40, 17 December 2017
Line 10:		Line 10:
	:<big>'''Before You Begin'''</big>		:<big>'''Before You Begin'''</big>
	:<hr>		:<hr>
	:For quality purposes, Google Chrome® or Mozilla Firefox® web browsers should be used for video calls.		:For quality purposes, Google Chrome® or Mozilla Firefox® web browsers should be used for video calls. Video calling will not work on Safari, iPad or iPhone browsers; the mobile application should instead be used.

	:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.		:The first time you place a call to the touchscreen, your browser may ask for your permission to use your web cam and microphone. You must select "Allow" or "Yes" to continue.

Sfeldstein at 15:22, 14 December 2017

2017-12-14T15:22:19Z

← Older revision		Revision as of 15:22, 14 December 2017
Line 33:		Line 33:
	:# Log into [[mobile\|the mobile iOS app]] with the same credentials as the [[Online Care Portal]].		:# Log into [[mobile\|the mobile iOS app]] with the same credentials as the [[Online Care Portal]].
	:# Select the appropriate Account.		:# Select the appropriate Account.
	:# Touch the "Video Call" button.		:# Touch the "Video Call" button (if you have access to more than one GrandCare account).
	:# This will initiate a call to the touchscreen.		:# This will initiate a call to the touchscreen.
	:# If the resident does not answer, users with administrator roles may force the touchscreen to answer remotely.		:# If the resident does not answer, users with administrator roles may force the touchscreen to answer remotely.

Sfeldstein: /* Making a Video Call */

2017-12-13T01:47:13Z

Making a Video Call

← Older revision		Revision as of 01:47, 13 December 2017
Line 31:		Line 31:
	:<big>'''Placing a Call from [[mobile\|GrandCare Mobile]]'''</big>		:<big>'''Placing a Call from [[mobile\|GrandCare Mobile]]'''</big>
	:<hr>		:<hr>
	:# Log into [[mobile\|the mobile app]] with the same credentials as the [[Online Care Portal]].		:# Log into [[mobile\|the mobile iOS app]] with the same credentials as the [[Online Care Portal]].
	:# Select the appropriate Account.		:# Select the appropriate Account.
	:# ~~Click~~ the "Video Call" button.		:# Touch the "Video Call" button.
	:# This will initiate a call to the touchscreen.		:# This will initiate a call to the touchscreen.
	:# If the resident does not answer, users with administrator roles may force the touchscreen to answer remotely.		:# If the resident does not answer, users with administrator roles may force the touchscreen to answer remotely.

Sfeldstein: /* Making a Video Call */

2017-12-12T22:46:15Z

Making a Video Call

← Older revision		Revision as of 22:46, 12 December 2017
Line 31:		Line 31:
	:<big>'''Placing a Call from [[mobile\|GrandCare Mobile]]'''</big>		:<big>'''Placing a Call from [[mobile\|GrandCare Mobile]]'''</big>
	:<hr>		:<hr>
	:# Log into [[mobile\|the app]] with the same credentials as the [[Online Care Portal]].		:# Log into [[mobile\|the mobile app]] with the same credentials as the [[Online Care Portal]].
	:# Select the appropriate Account.		:# Select the appropriate Account.
	:# Click the "Video Call" button.		:# Click the "Video Call" button.

Sfeldstein: /* Making a Video Call */

2017-12-12T22:45:50Z

Making a Video Call

← Older revision		Revision as of 22:45, 12 December 2017
Line 31:		Line 31:
	:<big>'''Placing a Call from [[mobile\|GrandCare Mobile]]'''</big>		:<big>'''Placing a Call from [[mobile\|GrandCare Mobile]]'''</big>
	:<hr>		:<hr>
	:# Log into the app with the same credentials as the [[Online Care Portal]].		:# Log into [[mobile\|the app]] with the same credentials as the [[Online Care Portal]].
	:# Select the appropriate Account.		:# Select the appropriate Account.
	:# Click the "Video Call" button.		:# Click the "Video Call" button.

Sfeldstein: /* Making a Video Call */

2017-12-12T22:44:46Z

Making a Video Call

← Older revision		Revision as of 22:44, 12 December 2017
Line 23:		Line 23:
	:<hr>		:<hr>
	:# Log into the [[Online Care Portal]].		:# Log into the [[Online Care Portal]].
			:# Select the appropriate Account.
			:# Click the "Video Call" button.
			:# This will initiate a call to the touchscreen.
			:# If the resident does not answer, users with administrator roles may force the touchscreen to answer remotely.
			<br />

			:<big>'''Placing a Call from [[mobile\|GrandCare Mobile]]'''</big>
			:<hr>
			:# Log into the app with the same credentials as the [[Online Care Portal]].
	:# Select the appropriate Account.		:# Select the appropriate Account.
	:# Click the "Video Call" button.		:# Click the "Video Call" button.