Difference between revisions of "Touchscreen Letters"

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[[File:LettersList.png|right|frame|List of Letters Received]]
[[File:LettersList.png|right|frame|List of Letters Received]]
[[File:OpenLetter.png|right|frame|Reading a Letter]]
[[File:OpenLetter.png|right|frame|Reading a Letter]]
[[File:Reply.png|right|frame|Replying to a Letter]]
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
Your Caregivers can use GrandCare to send you electronic letters that you will receive on your GrandCare system. You can read the letters, reply to them, and, when you're finished with them, delete them. This is similar to email, but more secure, without the risk of "viruses" and "spam" messages common to regular email.<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>
{| class="table"
There are 3 ways for you to know that a letter has arrived:
|-
* The letter will appear as a slide in the digital slide show that displays whenever the system is idle. If the content of the letter is long, it will scroll slowly, until the entire letter has been displayed.
|[[File:Letters-button.png|left|frame|Letters Button]]
* A message announcing that new mail has arrived will appear on the messages slide that is part of the digital slide show
===Letters===
* If the Banner box was checked when the Caregiver composed the letter, a scrolling message will appear at the bottom of the screen announcing that a letter has arrived<br /><br />
The Letters feature, lets you exchange electronic letters with family members and caregivers.
|}


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Opening a Letter</h3>
Letters is similar to email, but more secure, without the risk of “viruses” and “spam” messages common to regular email..<br /><br />
* Press on the "Letters" button to display a list of letters, with the most recent ones at the top. The name and the picture of the Caregiver who sent the letter will be displayed.
 
* Press on the "Read" button to display the letter.
You will receive the letters on your Touchscreen system, and they will receive them as email.<br /><br />
* To Reply to the letter, press the "Reply" button when the letter is open. An on-screen keyboard will appear for composing the reply letter. Press on the "Send Letter" button to send the reply.
 
* To Delete the letter, press the "Delete" button when the letter is open.<br /><br />
You can compose letters, read the letters sent to you, reply to letters, and, when you’re finished with them, save them.<br /><br />
 
===Receiving a Letter===
:* Press on the “Letters” button to display a list of letters, the most recent ones at the top.
:* Press a letter to read it.<br /><br />
 
 
{| class="table"
|-
===Sending a Letter===
|-
|[[File:ComposeLetter.png|right|frame|Composing a Letter]]
:* You can reply to a letter by pressing the "Reply" button when the letter is open. An on-screen keyboard will appear for composing your reply.  
:*Press the "Send Letter" button to send the reply.
:* Or press the "Compose" button to send a new letter. Press the "Add Recipient" button to choose one or more recipients.<br /><br />
 
:Your caregivers can [[Letters|add additional people to this list]].
|}

Latest revision as of 21:32, 21 July 2017

List of Letters Received
Reading a Letter
Letters Button

Letters

The Letters feature, lets you exchange electronic letters with family members and caregivers.

Letters is similar to email, but more secure, without the risk of “viruses” and “spam” messages common to regular email..

You will receive the letters on your Touchscreen system, and they will receive them as email.

You can compose letters, read the letters sent to you, reply to letters, and, when you’re finished with them, save them.

Receiving a Letter

  • Press on the “Letters” button to display a list of letters, the most recent ones at the top.
  • Press a letter to read it.


Sending a Letter

Composing a Letter
  • You can reply to a letter by pressing the "Reply" button when the letter is open. An on-screen keyboard will appear for composing your reply.
  • Press the "Send Letter" button to send the reply.
  • Or press the "Compose" button to send a new letter. Press the "Add Recipient" button to choose one or more recipients.

Your caregivers can add additional people to this list.
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