Difference between revisions of "User Roles and Privileges"

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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
__NOTOC__
User roles are now expanded from what was available in GCManage. In addition to having a greater number of levels, in the Online Care Portal, any user can be assigned more than one role, depending on the relationship to a given account. The roles are defined below. You can also view the [[Roles and Privileges Chart|Roles and Privileges Chart]].<br /><br />
<table>
<tr><td valign="top">[[File:PeopleIcon.png|left|Users - Getting Started]]</td>
<td>
===Overview===
<br />
User roles determine the features and capabilities available to each user. In the Online Care Portal, any user can be assigned more than one role, depending on the relationship to a given account. The roles are defined below. You can also view the <u>[[Roles and Privileges Chart|Roles and Privileges Chart]]</u>.</td></tr>
</table><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">User Roles</h3>
===User Roles===


'''Admin Level:'''<br />
:<big>'''Administrator Level:'''</big><br />
* '''''Administrator''''' - has full access to all functions to all features on the server.
::*'''''Administrator''''' - Has full access to all functions to all features on the server.
* '''''Distributor Admin''''' - can manage all Systems supplied by the assigned Distributor, and has full visibility of all Accounts assigned to the Distributor. Can also add new Groups, Users, and Accounts.
::*'''''Distributor Administrator''''' - Can manage all Systems supplied by the assigned Distribution Partner, and has full visibility of all Accounts assigned to the them. Can also add new Groups, Users, and Accounts.
* '''''Group Admin''''' - can manage all Systems and Accounts in the Group. Can add, edit, and delete Accounts, Users, Caregivers, and Residents in the Group.
::*'''''[[Group-Level Users#Group_Admin|Group Admin]]''''' - Can manage all Systems and Accounts in the Group. Can add, edit, and delete Accounts, Users, Caregivers, and Residents in the Group. Can create and manage [[Communities|Communities]].
* '''''[[Account-Level Users#Account_Admin|Account Admin]]''''' - has full access to the Caregiver Menu for the Account and for all Residents on the Account. Can also add and edit Residents and Caregivers on the Account. Equivalent to the "Primary Como User" in previous GCManage versions.
::*'''''[[Account-Level Users#Account_Admin|Account Admin]]''''' - Has full access to the Caregiver Menu for the Account and for all Residents on the Account. Can also add and edit Residents and Caregivers on the Account.  
::[[Account-Level Users#Account_Admin|Learn more...]]
::*'''''[[Resident-Level Users#Resident_Admin|Resident Admin]]''''' Has full access to the Caregiver Menu for a specific Resident. Can also add other Resident Caregivers and Communicators.<br /><br />
* '''''Resident Admin''''' has full access the Caregiver Menu for the Resident. Can edit the Resident. Can also add other Resident Caregivers and Communicators for the Resident.<br /><br />


'''Caregiver Level:'''<br />
:<big>'''Caregiver Level:'''</big><br />
* '''''Group Caregiver''''' - can view (but not edit) all Accounts in the Group. Has full access to the Caregiver Menu for all Accounts in the Group.
::*'''''[[Group-Level Users#Group_Caregiver|Group Caregiver]]''''' - Can view (''but not edit'') all Accounts in the Group. Has full access to the Caregiver Menu for all Accounts in the Group. Can add and remove [[Communities|Community]] content.
* '''''[[Account-Level Users#Account_Caregiver|Account Caregiver]]''''' - has full access to the Caregiver Menu for the Account and for all Residents on the Account.
::*'''''[[Account-Level Users#Account_Caregiver|Account Caregiver]]''''' - Has full access to the Caregiver Menu for all Residents on the Account.  
::[[Account-Level Users#Account_Caregiver|Learn more...]]
::*'''''[[Resident-Level Users#Resident_Caregiver|Resident Caregiver]]''''' - Has full access to the Caregiver Menu for a for a specific Resident.   <br /><br />
* '''''Resident Caregiver''''' - has full access to the Caregiver Menu for a Resident on a particular Account. <br /><br />


'''Communicator Level:'''<br />
:<big>'''Communicator Level:'''</big><br />
* '''''Group Communicator''''' - can edit the community features of a group and can add messages, pictures, emails, etc. for all Accounts in the Group, but cannot access any health data, ADL data, or care notes.
::*'''''[[Group-Level Users#Group_Communicator|Group Communicator]]''''' - Can edit the community features of a group and can add messages, pictures, emails, etc. for all Accounts in the Group, but cannot access any health data, ADL data, or care notes. Can add and remove [[Communities|Community]] content.
* '''''[[Account-Level Users#Account_Communicator|Account Communicator]]''''' - can add messages, pictures, emails, etc. for the Account, but cannot access any health data, ADL data, or care notes.
::*'''''[[Account-Level Users#Account_Communicator|Account Communicator]]''''' - can add messages, pictures, emails, etc. for the Account, but cannot access any health data, ADL data, or care notes.
::[[Account-Level Users#Account_Communicator|Learn more...]]
::*'''''[[Resident-Level Users#Resident_Communicator|Resident Communicator]]''''' - Can add messages, pictures, letters etc. for a specific Resident, but cannot access any health data, ADL data, or care notes.<br /><br />
* '''''Resident Communicator''''' - can add messages, pictures, emails, etc. for the Resident, but cannot access any health data, ADL data, or care notes.<br /><br />


The increase in user roles allows the system to be precise in defining the relationships between different entities. For example, if a couple shares an account, these two Residents no longer have to share the same Caregivers. Distributors will have control over or access to all the Systems that they have supplied, and can assign them to logical Groups. If a dealer is supplied by more than one distributor, the dealer can set up multiple Groups, each assigned to a different Distributor. All of the systems in a single group must be assigned to the same Distributor. Each user can have multiple roles.<br /><br />
Having a variety of user roles allows the system to be precise in defining the relationships between different entities. For example, if a couple shares an account, these two Residents do not have to share the same Caregivers. Authorized [[Distributors|Distributors]] will have control over or access to all the Systems that they have supplied, and can assign them to logical [[Groups}Groups]]. Although it is possible to assign multiple roles to a single user, this is rare. Typically a user should have only one role assigned.<br /><br />
 
<small>pdf format ([[Media:UserRoles.pdf]])</small><br />

Latest revision as of 20:26, 18 September 2017

Users - Getting Started

Overview


User roles determine the features and capabilities available to each user. In the Online Care Portal, any user can be assigned more than one role, depending on the relationship to a given account. The roles are defined below. You can also view the Roles and Privileges Chart.


User Roles

Administrator Level:
  • Administrator - Has full access to all functions to all features on the server.
  • Distributor Administrator - Can manage all Systems supplied by the assigned Distribution Partner, and has full visibility of all Accounts assigned to the them. Can also add new Groups, Users, and Accounts.
  • Group Admin - Can manage all Systems and Accounts in the Group. Can add, edit, and delete Accounts, Users, Caregivers, and Residents in the Group. Can create and manage Communities.
  • Account Admin - Has full access to the Caregiver Menu for the Account and for all Residents on the Account. Can also add and edit Residents and Caregivers on the Account.
  • Resident Admin Has full access to the Caregiver Menu for a specific Resident. Can also add other Resident Caregivers and Communicators.

Caregiver Level:
  • Group Caregiver - Can view (but not edit) all Accounts in the Group. Has full access to the Caregiver Menu for all Accounts in the Group. Can add and remove Community content.
  • Account Caregiver - Has full access to the Caregiver Menu for all Residents on the Account.
  • Resident Caregiver - Has full access to the Caregiver Menu for a for a specific Resident.

Communicator Level:
  • Group Communicator - Can edit the community features of a group and can add messages, pictures, emails, etc. for all Accounts in the Group, but cannot access any health data, ADL data, or care notes. Can add and remove Community content.
  • Account Communicator - can add messages, pictures, emails, etc. for the Account, but cannot access any health data, ADL data, or care notes.
  • Resident Communicator - Can add messages, pictures, letters etc. for a specific Resident, but cannot access any health data, ADL data, or care notes.

Having a variety of user roles allows the system to be precise in defining the relationships between different entities. For example, if a couple shares an account, these two Residents do not have to share the same Caregivers. Authorized Distributors will have control over or access to all the Systems that they have supplied, and can assign them to logical [[Groups}Groups]]. Although it is possible to assign multiple roles to a single user, this is rare. Typically a user should have only one role assigned.