Difference between revisions of "Touchscreen Letters"
| Line 1: | Line 1: | ||
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3> | [[File:Letter.png|right|frame|Receiving a Letter]] | ||
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Receiving a Letter</h3> | |||
There are 3 ways for your loved one to know that a letter has arrived: | There are 3 ways for your loved one to know that a letter has arrived: | ||
* The letter will appear as a slide in the digital slide show that displays whenever the system is idle. If the content of the letter is long, it will scroll slowly, until the entire letter has been displayed. | * The letter will appear as a slide in the digital slide show that displays whenever the system is idle. If the content of the letter is long, it will scroll slowly, until the entire letter has been displayed. | ||
Revision as of 22:00, 21 September 2012
Receiving a Letter
There are 3 ways for your loved one to know that a letter has arrived:
- The letter will appear as a slide in the digital slide show that displays whenever the system is idle. If the content of the letter is long, it will scroll slowly, until the entire letter has been displayed.
- A message announcing that new mail has arrived will appear on the messages slide that is part of the digital slide show
- If the Banner box was checked when the Caregiver composed the letter, a scrolling message will appear at the bottom of the screen announcing that a letter has arrived
If your loved one has an interactive system, letters can be accessed from the Main Menu. Press on the "Letters" button to display a list of letters, with the most recent ones at the top. The name and the picture of the Caregiver who sent the letter will be displayed.
Press on the "Read" button to display the letter.
Replying to a Letter
When the letter is displayed, your loved one can press on the "Delete" button to delete the letter, or the "Reply" button to send a reply. An attached keyboard isn't necessary, because an on-screen keyboard will appear for composing the reply letter. Press on the "Send Letter" button to send the reply, which will be sent to the Caregiver's email account.
When the Caregiver receives the emailed reply, a note will appear at the bottom with a reminder that to send another letter, log in to GCManage, and use the Letters module. A link is provided as part of the letter.