Difference between revisions of "Obsolete Skype Setup"
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Note that Skype is only supported on the system models with built-in web cameras.<br /><br /> | Note that Skype is only supported on the system models with built-in web cameras.<br /><br /> | ||
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a New Skype Account</h3 | <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a New Skype Account</h3> | ||
You may create a new Skype account for your client from any computer, by going to www.skype.com and following the instructions on the PDF document below. | You may create a new Skype account for your client from any computer, by going to www.skype.com and following the instructions on the PDF document below. <br /><br /> | ||
[[Instructions for creating Skype account for GrandCare touchscreen]].<br /><br /> | [[Media:SkypeAccountCreation.pdf|Instructions for creating Skype account for GrandCare touchscreen]].<br /><br /> | ||
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Configure Skype on the System</h3> | <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Configure Skype on the System</h3> | ||
Revision as of 16:16, 20 March 2017
Overview
Skype runs as a separate program in the background behind the system display. In order for it to run properly, there are several steps you
will need to do during the configuration stage. Starting with version 4.2.3, you no longer need the USB keyboard provided with the HomeBase system to proceed.
Note that Skype is only supported on the system models with built-in web cameras.
Creating a New Skype Account
You may create a new Skype account for your client from any computer, by going to www.skype.com and following the instructions on the PDF document below.
Instructions for creating Skype account for GrandCare touchscreen.
Configure Skype on the System
- Make sure that you have previously created a Skype account for yourself, to use on your computer, so you can test the video chat set up on your clients' machines
- At the Touchscreen, press the Gear button
- Enter the 4-digit System PIN (which is set, and can be viewed, on the Advanced Settings screen in the Care Menu.)
- Press the "Skype Config" button
- Enter the Username and Password, then check the box for "I agree to the terms above"
- Press the "Save Config" button, and wait a few moments while the configuration is applied
- When the configuration is complete, the message "Skype setup complete" will appear on the screen
Note that all the steps can be done at the Touchscreen system, or through the Touchscreen Emulation on the Care Menu. If you are at the system, then do the Skype setup on the system itself. Use the touchscreen emulation only if you are not at the system. To access the Touchscreen Emulation:
- Log in to the Online Care Portal
- Open the Care Menu
- Click the "Touchscreen" button
- Click the "Options" button
- Click the "Skype Setup" button
Finish the Setup
The system will only place or receive calls from known callers. To finish the Skype setup, your client or the client's caregivers need your help to set up known callers. Follow the directions on the Video Chat help screen.
pdf format (Media:SkypeSetup.pdf)