Mobile

For iPhone

With the new GrandCare Mobile app for iPhone, caregivers can now be even closer to their GrandCare touchscreen user. With it, you can:

• Place and receive video calls between the touchscreen and your iPhone
• Type a message on your iPhone and make it appear on the GrandCare touchscreen
• Send photos from your iPhone to the GrandCare slideshow

Getting started

You must have an account on the GrandCare Care Portal to use GrandCare Mobile. Your login credentials for GrandCare Mobile are the same as you use to log into the Care Portal. Once logged into the app, your initial view may vary. If you're a family caregiver with access to only one GrandCare touchscreen, you will see the Account Screen for that system. (See image on the right.) If you are a professional caregiver and you have access to multiple GrandCare touchscreens, you will first see a list of accounts to choose from.

HIPAA Compliance

For healthcare professionals, GrandCare Mobile uses HIPAA-compliant video conferencing to ensure that Protected Health Information remains private.

If you have an account on the GrandCare Care Portal, download the app from Apple's App Store on your iPhone.