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Welcome to GrandCare Help     We're changing the look of our help pages. Check it out!

What's New? Volume Control in Video Chat We have added a volume control slider to the Skype window. Now you can easily raise or lower the system volume during a video chat.    ● Learn more about Video Chat for the Resident...    ● Learn more about Video Chat for the Caregiver... Let's Get Started  Logging In     ● Learn how Caregivers log in to the online care portal... Account Dashboard     ● Learn what you can do on the Account Dashboard...  Care Menu     ● Learn what the Care Menu is, and how to do what you want to do...  Main Menu     ● Learn what all the features on the Resident's Touchscreen can do...

Help For Residents This section explains all the features of the Touchscreen system, button by button, so the Resident can see what each feature does, and how to use it.    Help For Residents Help For Caregivers Caregivers can use the online portal to interact socially with Residents who are using the Touchscreen system. Caregivers can also set up rules for activity sensors and health devices. In addition, Caregivers can customize the Touchscreen system to help the Resident get the most out of the system. This section explains how to log in to the online portal, and how to use its features.    Help For Caregivers Technical Help for Technicians and Installers This section is for those who install the systems and peripheral devices, and who provide technical support.    Technical Help