Medication Rules
Setting Rules
You can set up medication rules to alert caregivers when the Resident reports that meds have been taken, or when the Resident hasn't. To add a medication rule:
- Log in to the Online Care Portal
- Open the Care Menu
- Click the "Medications" button
- In the Medication Rules section, click the "New Rule" button
There are two parts to each rule, a condition and an action. On the first screen, define the condition. Your rule can be triggered when:
- The Resident presses an on-screen button to acknowledge taking meds scheduled for that time
- The Resident doesn't press an on-screen button to acknowledge taking the meds (either by pressing an on-screen button refusing the meds, or by not pressing any button to acknowledge the meds scheduled for that time)
- The Resident presses an on-screen button refusing the meds scheduled for that time
Examples of conditions might be:
- If any medication is refused by the Resident, email a Caregiver. is detected by the hallway detector between 10pm and 6am - this might signal a caregiver to * If Synthroid is not acknowledged as taken, make a reminder call.
Once you have defined the condition, you need to set the action. Possible actions include contacting a single caregiver, all caregivers, or a Call List. The types of contact include:
- Text message
- Phone call to home, work or cell phone
- Phone call to a Call List
Multiple rules can be triggered for any event, so that multiple types of alerts can be sent out, for example both phone calls and emails.
A checkbox next to the rule lets you set whether the rule is enabled or disabled. It might make sense to turn off a rule while your loved one is on vacation, so that alerts won't be sent out during that time. You can disable a rule by unchecking the box. When you're ready for the rule to be active again, just check the Enabled checkbox again, and then save the rule settings.