Difference between revisions of "Community Services"

From GrandCare Systems
Jump to navigation Jump to search
(Created page with "__NOTOC__ ==Overview== right|frame|Community Services As a GrandCare program manager, I want to create services that my community members can r...")
 
 
(10 intermediate revisions by 2 users not shown)
Line 1: Line 1:
__NOTOC__  
__NOTOC__  
[[File:CommunityServices.png|400px|right|thumb|Community Services]]
==Overview==
==Overview==
[[File:CommunityServices.png|right|frame|Community Services]]
To grant members of a GrandCare Community the ability to request services from their touchscreen, you must first designate which services are available. You must also provide an email address for each service. Requests for that service will go to that email address.  
As a GrandCare program manager, I want to create services that my community members can request on their touchscreen so my organization can be more efficient in handling requests.
As a GrandCare program manager, I want the ability edit services so I can provide the most accurate services to my community members.


==Creating a Community Service==
==Creating a Service==
* Log in to the [[Online Care Portal]]
* Log in to the [[Online Care Portal]]
* Navigate to or create a [[communities|community]]
* Navigate to or create a [[communities|community]]
* Click on the '''Services''' tab of the community
* Click on the '''Services''' tab of the community
* Click on the '''New Service''' link
* Enter the required fields
* Enter the required fields
** Service name: This is the name of the button that will display on residents touchscreens
** Service name: This is the name of the button that will display on resident touchscreens
** Service description: Residents can read the description provided
** Service description: Residents can read the description provided
** Provider email: Services requests will go to the email provided
** Provider email: Services requests will go to the email address provided
* Click the Save button
* Click the Save button


==Editing Services==
==Editing Services==
You can click on services to edit them.
You can click on services to edit them.
You can also enable and disable services by toggling checkbox next to a service.
You can also enable and disable services by toggling checkbox next to a service.  Click the red X to delete a service permanently.


===Icons===
===Icons===
Clicking the icon next to a service will display a file browser to allow you to upload a new image file.  Uploads will automatically be cropped to the correct dimensions.
Clicking the icon next to a service will display a file browser to allow you to upload a new image file.  Uploads will automatically be cropped to the correct dimensions.

Latest revision as of 16:11, 5 January 2018

Community Services

Overview

To grant members of a GrandCare Community the ability to request services from their touchscreen, you must first designate which services are available. You must also provide an email address for each service. Requests for that service will go to that email address.

Creating a Service

  • Log in to the Online Care Portal
  • Navigate to or create a community
  • Click on the Services tab of the community
  • Click on the New Service link
  • Enter the required fields
    • Service name: This is the name of the button that will display on resident touchscreens
    • Service description: Residents can read the description provided
    • Provider email: Services requests will go to the email address provided
  • Click the Save button

Editing Services

You can click on services to edit them. You can also enable and disable services by toggling checkbox next to a service. Click the red X to delete a service permanently.

Icons

Clicking the icon next to a service will display a file browser to allow you to upload a new image file. Uploads will automatically be cropped to the correct dimensions.