Difference between revisions of "Dashboard Overview"

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__NOTOC__<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
[[File:AccountAdminDashboard.png|right|frame|Dashboard Screen - What an Account Admin-level User Sees]]
Users at the account level have been given access to a single account, for example the account of their parents or grandparents, or to a few selected accounts. Users at the Account level will log in, and be taken immediately to the Dashboard screen. There are 3 possible user roles at the Account Level: ''Account Admin'', ''Account Caregiver'', or ''Account Communicator''. The content on the screen will vary a little, depending on the user's role, as explained below.<br /><br />
__NOTOC__
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">User Levels</h3>
<table>
<table>
<tr><td>
<tr><td valign="top">[[File:StartFlag.png|left|Getting Started]]</td>
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Account Admin</h4>
<td>
An Account Admin user will have access to more features than the other two levels. An Account Admin:
After you log in, the first screen you see is the Dashboard screen. On the left is a list of Account Buttons, one for every account for which you are a user. For most users, there is only one account. For most users, the first thing you will do is to click that Account Button. On the right is a list of all the high-level features to which you have access. This list varies, depending on your [[User Roles and Privileges|user role]].</td></tr>
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to the Account
</table><br />
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account
* Can [[Adding Users, Caregivers and Known Callers|add new users]] for the Account
* Can receive alerts and notifications.<br /><br />
:Typically there is one Account Admin for an account, who has the responsibility for setting up new users and caregivers, and determining which users have which roles on the system. (The Account Admin is equivalent to the "Primary Como User" in previous versions of the Online Care Portal.)<br />
:[[File:AccountAdminDashboard.png|left|frame|What an Account Admin sees after logging in]]
'''My Accounts'''<br />
[[Search Accounts|Search Accounts]]<br />
[[View Accounts|View Accounts]]<br />
[[Open Care Menu|Open Care Menu]]<br />
[[Show Touchscreen|Show Touchscreen]]<br /><br />
 
'''Notifications'''<br />
View Alerts<br />
View Care Coordination Notes<br /><br />
 
'''Management'''<br />
Manage My Info<br />
Manage Accounts<br />
Manage Users<br />
</td></tr>
 
<tr><td>
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Account Caregiver</h4>
An Account Caregiver can do everything an Account Admin can do, except for adding new users. An Account Caregiver:
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to the Account  
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account
* Can receive alerts and notifications.<br /><br />
:This is the typical user level used for most of the adult children or home health care professionals. This level user can view motion and door sensors, view health readings and Care Coordination Notes, edit rules, and use all the social features of the system.
:[[File:AccountCaregiverDashboard.png|left|frame|What an Account Caregiver sees after logging in]]
'''My Accounts'''<br />
[[Search Accounts|Search Accounts]]<br />
[[View Accounts|View Accounts]]<br />
[[Open Care Menu|Open Care Menu]]<br />
[[Show Touchscreen|Show Touchscreen]]<br /><br />
 
'''Notifications'''<br />
View Alerts<br />
View Care Coordination Notes<br /><br />
 
'''Management'''<br />
Manage My Info<br />
</td></tr>


<tr><td>
[[File:AccountDetails-Admin.png|right|frame|Account's Dashboard Page]]
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Account Communicator</h4>
===Account Button===
An Account Communicator is the most limited user level. An Account Communicator:
The Account Button shows summary data about the account. (For more information, see the [[View Accounts|View Accounts help page]].) Click the Account Button to see the Account's Dashboard page which provides more details about the account, and access to account features. From the Account Dashboard you can:
* Has limited access to [[Care Menu|Care Menu]] features for all Residents assigned to the Account
* Open the [[Care Menu|Care Menu]], which provides access to almost everything you can do with the Resident's system - Just click the Open Care Menu button.
* Can add [[Messages|messages]], [[Adding Pictures|pictures]], [[Letters|emails]], etc. for all the Residents assigned to the Account
* Show the Touchscreen, to see an emulation of what the Resident's screen looks like, and use it as if you were the Resident - Just click the Show Touchscreen button.
* Can receive alerts and notifications
* Manage the Account Settings (available to Admin-level users only).<br /><br />
* Cannot access any health data, activity data, rules, or [[Care Coordination Notes|Care Coordination Notes]]
* Cannot add or edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account.<br /><br />
:This is the typical level for most grandchildren or acquaintances of the Account Residents.<br />
:[[File:AccountCommunicatorDashboard.png|left|frame|What an Account Communicator sees after logging in]]
'''My Accounts'''<br />
[[Search Accounts|Search Accounts]]<br />
[[View Accounts|View Accounts]]<br />
[[Open Care Menu|Open Care Menu]]<br />
[[Show Touchscreen|Show Touchscreen]]<br /><br />


'''Management'''<br />
See the [[View Accounts|View Accounts help page]] for more details about the Account's Dashboard page. See the [[Online Care Portal|Online Care Portal Overview page]] for access to more in-depth help on each of the Dashboard's features.
Manage My Info<br />
</td></tr>
</table>


<br />
<br />
<small>pdf format ([[Media:Account-LevelUsers.pdf]])</small><br />
<div style="text-align: right;"><small>GC-01-OUM-0039 Rev A</small></div>

Latest revision as of 16:52, 19 July 2017

Dashboard Screen - What an Account Admin-level User Sees
Getting Started
After you log in, the first screen you see is the Dashboard screen. On the left is a list of Account Buttons, one for every account for which you are a user. For most users, there is only one account. For most users, the first thing you will do is to click that Account Button. On the right is a list of all the high-level features to which you have access. This list varies, depending on your user role.


Account's Dashboard Page

Account Button

The Account Button shows summary data about the account. (For more information, see the View Accounts help page.) Click the Account Button to see the Account's Dashboard page which provides more details about the account, and access to account features. From the Account Dashboard you can:

  • Open the Care Menu, which provides access to almost everything you can do with the Resident's system - Just click the Open Care Menu button.
  • Show the Touchscreen, to see an emulation of what the Resident's screen looks like, and use it as if you were the Resident - Just click the Show Touchscreen button.
  • Manage the Account Settings (available to Admin-level users only).

See the View Accounts help page for more details about the Account's Dashboard page. See the Online Care Portal Overview page for access to more in-depth help on each of the Dashboard's features.