Difference between revisions of "Glucometer"

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(Updated to include model number of glucometer, stronger reference to manufacturer-provided instructions, and link to single safety precautions page for entire system, and to remove tips for taking a reading, per BSI audit finding 918327N7)
 
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[[File:Glucometer.png|right|frame|Glucometer]]
__NOTOC__
[[File:GlucoseReading.png|right|frame|Taking a Blood Glucose Reading]]
[[File:Glucometer.png|right|frame|Glucometer]]<br />
[[File:Activities.png|right|frame|Activity Icons]]
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
A glucometer can be added to the GrandCare System to record blood glucose readings.<br />
With the glucometer, your loved one can take a blood glucose reading, which will be recorded automatically in the system. The process operates completely wirelessly. Caregivers can log in to see the blood glucose readings, and to set up rules, for example to alert caregivers when a reading has been taken, or to remind the loved one if a reading hasn't been taken at the expected time.<br /><br />
The glucometer is battery-operated and Bluetooth-enabled to communicate wirelessly with the system.<br />  


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Supported Model</h3>
Caregivers can log onto the [[Online Care Portal|Online Care Portal]] to view [[Reports|Health Reports]] and to set up custom [[Wellness Notifications and Acknowledgements|Wellness Notifications and Acknowledgements]].<br />
There is one particular model of glucometer that can be integrated with the system, the MyGlucoHealth brand, Model MGH-BT1/MGH-1. It requires MyGlucoHealth test strips, a lancing device, and sterile lancets. The meter is battery-operated, and communicates with the system wirelessly via Bluetooth. As part of the installation process, a [[Bluetooth Antenna Configuration|Bluetooth antenna will be installed]], and the [[Add a Glucometer|glucometer will be paired with your system]], so that the signals are picked up properly. It will also be assigned to the resident(s) who will be using it, so that readings will be recorded for the correct person. This is typically done for you by your installer.<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Taking and Uploading a Reading</h3>
Residents can view their Health Readings by using the [[Wellness|Wellness Button]] on the Touchscreen.<br />  
The glucometer comes with manufacturer-provided directions for installing the batteries, and taking a safe and accurate reading, which your loved one should follow.<br /><br />
<br />
* When the blood glucose reading appears on the meter's display screen, press the Down Arrow button once, to send the reading to the system<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Uploading Multiple Readings</h3>
[[File:Glucometer-arrow.png|left|frame|Use the "Down Arrow" to Upload readings]]<br />
If your loved one has been away from home, for example on vacation, and has taken numerous glucometer readings while away, you can upload all the readings at once, by following these steps:
==Taking a Blood Glucose Reading==
* Make sure the glucometer is off (in a powered down state)
Follow all manufacturer-provided directions for setting up and using the glucometer, including battery installation, taking accurate readings, and device care.<br />
* While the glucometer is off, press the Down Arrow button once, to upload ''all'' the readings currently stored on the glucometer<br /><br />
<br />
:<big>'''<i class="fa fa-cloud-upload"></i> Uploading a Reading'''</big>
:'''When the blood glucose reading appears on the meter's display screen, press the "Down Arrow" button once to send the reading to the system.'''<br />
<br />
<br />
:<big>'''<i class="fa fa-cloud-upload"></i> Uploading Multiple Readings'''</big>
:If the resident has been away from home - on vacation, for example - and has taken numerous glucometer readings while away, you can upload all the readings at once by following these steps:<br />
:#Make sure the glucometer is off (in a powered-down state).
:#While the glucometer is off, press the Down Arrow button once. This will upload all the readings currently stored on the glucometer<br />
<br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Assigning the Reading</h3>
'''All glucometers require their manufacturer recommended test strips, lancing device, and sterile lancets.'''<br />
In rare cases, a glucometer will be shared by multiple residents. In that case, when a reading is taken, it must be assigned to the appropriate resident. To assign a reading:
<br />
* At the Touchscreen Main Menu, press the "Caregiving" button
==Adding a Glucometer to the GrandCare System==
* Enter the 4-digit System PIN number (which is set, and can be viewed, on the Advanced Settings screen in the [[Care Menu|Care Menu]].)
All [[Wellness Devices|Wellness Devices]] require a [[Bluetooth Antenna|Bluetooth Antenna]] to communicate with the Touchscreen. These devices can be added through the [[Setup Wizard|Setup Wizard]] on the Touchscreen, or manually through the [[Online Care Portal|Online Care Portal]].<br />
* Press the "Assign Reading" button
</br>
* There may be more than one unassigned reading on the system. The first will be displayed. Press the "Select Resident" button
:<big>'''Through the Touchscreen Setup Wizard'''</big>
* Select the appropriate resident, then press the "OK" button
:The first time you turn on a new GrandCare System, the [[Setup Wizard|Setup Wizard]] will start automatically and guide you through setting up your [[Wellness Devices|Wellness Devices]].<br />'''This is the easiest way to add devices''', as the system will guide you through the setup process step-by-step.<br /><br />
* If there are additional readings to be assigned, the next one will appear, otherwise the screen will show that there are no more readings to be assigned<br /><br />
:If you are adding a device to an already configured system, see the [[Setup Wizard|Setup Wizard]] page for instructions on re-starting the Wizard.<br />
<br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Viewing the Readings on the Touchscreen</h3>
:<big>'''Manually Through the Care Portal'''</big>
To view assigned readings at the Touchscreen:
<br />
* At the Main Menu, press the "Wellness" button
:# Log into the [[Online Care Portal|Online Care Portal]] and open the [[Care Menu|Care Menu]].
* Press the button for the appropriate resident
:# Click the "Wellness" button.
* If the Resident has a personal PIN (which is set, and can be viewed, on the Edit Loved Ones screen in the [[Care Menu|Care Menu]]) it may be required now
:# Under Wellness Devices, click "Add New Device".
* Press the "Glucometer" button
:# Enter a name for the device to identify it.
* Readings for the current month will display - press the arrow buttons to navigate to other months<br /><br />
:# Select the proper device type and model.<br />When finished click "Next" to continue.
 
:# Enter the device '''Serial Number''' (found on a sticker on the bottom of the device).
[[File:GlucoseRuleCondition.png|right|frame|Define a Rule Condition]]
:# Click the "Finish" button.
[[File:GlucoseRuleAction.png|right|frame|Define a Rule Action]]
<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Viewing the Readings Remotely</h3>
<br />
Caregivers can view blood glucose readings from any Internet-connected computer. To view readings:
:<big>'''Manually Pairing the MGH-BT1/MGH-1 Glucometer'''</big>
* [[Logging In|Log in to the Online Care Portal]]
:The MGH-BT1/MGH-1 Glucometer requires an additional step to complete pairing of the device.
* Open the [[Care Menu|Care Menu]]
<br />
* Open the Wellness module
:# At the touchscreen, touch the [[Settings Button|<big><i class="fa fa-gear"></i></big> Settings Button]].
* In the Wellness People area, click the Glucometer icon for the appropriate resident
:# Enter the [[Touchscreen PINs|System PIN]].
* Readings for the current month will display - press the arrow buttons to navigate to other months<br /><br />
:# Touch the "Devices" button.
 
:# Select the glucometer in the Devices list - the Glucometer Details Screen will appear.
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Printing the Readings</h3>
:# Touch the "Pair Device" button.
You can print a list of the readings from the Account Dashboard. To generate a printable report, see the [[Health Reports|Health Reports help page]].<br /><br />
:# Follow the directions on the screen: Press the up arrow on the device, wait for its code to appear on its display, and then press the "Start Pairing" button.
 
:# Wait while it pairs - you will see a "Success message" when pairing is complete. There will be a Bluetooth ID number assigned to the glucometer. (You may need to refresh the screen to see the assigned Bluetooth ID.)<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Setting Rules</h3>
<br />
You can set up rules to alert caregivers when a reading is taken, or if a scheduled reading is not taken. To add a rule:
==Troubleshooting==
* [[Logging In|Log in to the Online Care Portal]]
If you are having trouble adding the glucometer to the system:
* Open the [[Care Menu|Care Menu]]
<br />
* Click the "Wellness" button
:* Make sure you have the [[Bluetooth Antenna|Bluetooth Antenna]] set up correctly.
* In the Wellness Rules section, click the "Add New Rule" button<br /><br />
:* Make sure you have entered the device Serial Number correctly.
 
:* Make sure that this glucometer is not configured on any other systems in Bluetooth range.
There are two parts to each rule, a condition and an action. On the first screen, choose the condition. Your rule can be triggered:
:* If using the MGH-BT1/MGH-1 model, try doing the pairing steps again.
* Whenever a blood glucose reading is taken
<br />
* If a blood glucose reading isn't taken between a particular time range
<br />
* If a blood glucose reading isn't taken all day<br /><br />
<br />
 
<br />
Once you have defined the condition, you need to set the action. Possible actions include contacting a single caregiver, all caregivers, or a [[Call List|Call List]]. The types of contact include:
* Email
* Text message
* Phone call to home, work or cell phone
* Phone call to a [[Call List|Call List]]<br /><br />
 
Examples of rules might be:
* If a blood glucose reading is taken, email all caregivers, so they can view the reading
* If a blood glucose reading isn't taken before noon, text an adult child who can remind the parent
* If a blood glucose reading isn't taken at a set time, phone the loved one with a reminder - only caregivers can receive alerts from rules, but a loved one can easily be [[Caregivers|added as a caregiver]] for this purpose<br /><br />
 
Multiple rules can be triggered for any event, so that multiple types of alerts can be sent out, for example both phone calls and emails.<br /><br />
 
A checkbox next to the rule lets you set whether the rule is enabled or disabled. It might make sense to turn off a rule while your loved one is on vacation, so that alerts won't be sent out during that time. You can disable a rule by unchecking the box. When you're ready for the rule to be active again, just check the Enabled checkbox again, and then save the rule settings.<br /><br />
 
It's a good idea to "white list" the alert email address in your email account, so that alert emails from your loved one's system don't get treated as spam by your email. Methods for doing this vary among email programs, but one good way is to add "noreply@grandcare.com" as a contact in your email address book.<br /><br />
 
[[Safety Precautions|View the Safety Precautions page]]<br /><br />
 
<small>pdf format ([[Media:Glucometer.pdf]])</small><br />
<div style="text-align: right;"><small>GC-01-OUM-0003 Rev G</small></div>

Latest revision as of 20:23, 8 September 2017

Glucometer



A glucometer can be added to the GrandCare System to record blood glucose readings.
The glucometer is battery-operated and Bluetooth-enabled to communicate wirelessly with the system.

Caregivers can log onto the Online Care Portal to view Health Reports and to set up custom Wellness Notifications and Acknowledgements.

Residents can view their Health Readings by using the Wellness Button on the Touchscreen.

Use the "Down Arrow" to Upload readings


Taking a Blood Glucose Reading

Follow all manufacturer-provided directions for setting up and using the glucometer, including battery installation, taking accurate readings, and device care.

Uploading a Reading
When the blood glucose reading appears on the meter's display screen, press the "Down Arrow" button once to send the reading to the system.



Uploading Multiple Readings
If the resident has been away from home - on vacation, for example - and has taken numerous glucometer readings while away, you can upload all the readings at once by following these steps:
  1. Make sure the glucometer is off (in a powered-down state).
  2. While the glucometer is off, press the Down Arrow button once. This will upload all the readings currently stored on the glucometer


All glucometers require their manufacturer recommended test strips, lancing device, and sterile lancets.

Adding a Glucometer to the GrandCare System

All Wellness Devices require a Bluetooth Antenna to communicate with the Touchscreen. These devices can be added through the Setup Wizard on the Touchscreen, or manually through the Online Care Portal.

Through the Touchscreen Setup Wizard
The first time you turn on a new GrandCare System, the Setup Wizard will start automatically and guide you through setting up your Wellness Devices.
This is the easiest way to add devices, as the system will guide you through the setup process step-by-step.

If you are adding a device to an already configured system, see the Setup Wizard page for instructions on re-starting the Wizard.


Manually Through the Care Portal


  1. Log into the Online Care Portal and open the Care Menu.
  2. Click the "Wellness" button.
  3. Under Wellness Devices, click "Add New Device".
  4. Enter a name for the device to identify it.
  5. Select the proper device type and model.
    When finished click "Next" to continue.
  6. Enter the device Serial Number (found on a sticker on the bottom of the device).
  7. Click the "Finish" button.



Manually Pairing the MGH-BT1/MGH-1 Glucometer
The MGH-BT1/MGH-1 Glucometer requires an additional step to complete pairing of the device.


  1. At the touchscreen, touch the Settings Button.
  2. Enter the System PIN.
  3. Touch the "Devices" button.
  4. Select the glucometer in the Devices list - the Glucometer Details Screen will appear.
  5. Touch the "Pair Device" button.
  6. Follow the directions on the screen: Press the up arrow on the device, wait for its code to appear on its display, and then press the "Start Pairing" button.
  7. Wait while it pairs - you will see a "Success message" when pairing is complete. There will be a Bluetooth ID number assigned to the glucometer. (You may need to refresh the screen to see the assigned Bluetooth ID.)


Troubleshooting

If you are having trouble adding the glucometer to the system:

  • Make sure you have the Bluetooth Antenna set up correctly.
  • Make sure you have entered the device Serial Number correctly.
  • Make sure that this glucometer is not configured on any other systems in Bluetooth range.
  • If using the MGH-BT1/MGH-1 model, try doing the pairing steps again.