Groups

Overview Groups are a business unit of accounts that are managed by a common administrator. Every account must be a member of a group, and only one group. A group might be a single long-term care community, a single in-home care company, or a single vendor managing and providing supports for multiple accounts.

Add a New Group Screen

Creating a Group

Groups can be created by users who have a role of Distributor Admin or above. To add a new Group:

• Click the "Manage Groups" button on the Dashboard.
• Click the "Actions" tab.
• Click the "Add a new Group" button.
• Enter a name for the Group, then select a Distributor.

These two fields are required.

• Enter the remaining information.

Note that the email address entered receives alert messages when system status for any group member changes to "down" or "up".

It's recommended to use an email address for an email distribution list as the Group email, rather than an email address for a single person.

• Click the "Save Group" button.
  
  

Group Management Features

To manage a Group:

• Click the "Manage Groups" button on the Dashboard.
• Click the Group you wish to manage.
• Click the appropriate tab:
  
  

Info Tab - The current Time, temperature and Weather conditions appear at the top of your screen. Press the temperature to see your local forecast. Press the Time to see a full-screen clock. Learn more...

Info Click the Info tab to:

• View general information about the Group, including the Group's address and distributor
• View the log of Group activity
  
  

Accounts Click the Accounts tab to:

• View general information about the Group, including the Group's address and distributor
• View the log of Group activity