Difference between revisions of "Letters"

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* Open the Letters Module from the Care Menu or the Account Dashboard screen
* Open the Letters Module from the Care Menu or the Account Dashboard screen
* Click the "Send New Letter" button
* Click the "Send New Letter" button
* Select the Recipient and the Sender in the "To" and "From" fields
* Select the Recipient and the Sender in the "To" and "From" fields. All Caregivers who have been set up in the system with an email address will be listed.
* Specify the length of time the letter should remain in the digital slide show - an hour, a day, a week, or a month
* Specify the length of time the letter should remain in the digital slide show - an hour, a day, a week, or a month
* Check the "Banner" box if you would like your loved one to be notified about new mail in a scrolling message on the screen
* Check the "Banner" box if you would like your loved one to be notified about new mail in a scrolling message on the screen
* When you have finished the letter, click the "Send Letter" button<br />
* When you have finished the letter, click the "Send Letter" button<br /><br />


=== Receiving a Letter ===
=== Receiving a Letter ===
There are 3 ways for your loved one to know that a letter has arrived:
* The letter will appear as a slide in the digital slide show that displays whenever the system is idle
* A message announcing that new mail has arrived will appear on the messages slide that is part of the digital slide show
* If the Banner box was checked when the Caregiver composed the letter, a scrolling message will appear at the bottom of the screen announcing that a letter has arrived<br />
If your loved one has an interactive system, letters can be accessed from the Main Menu. Press on the "Letters" button to display a list of letters, with the most recent ones at the top. The

Revision as of 17:46, 27 April 2012

Overview

You can send electronic letters to your loved one on a GrandCare system. If it is an interactive system, your loved one can reply to the letter as well.

Sending a Letter

Send New Letter screen
  • Log in to GCManage
  • Open the Letters Module from the Care Menu or the Account Dashboard screen
  • Click the "Send New Letter" button
  • Select the Recipient and the Sender in the "To" and "From" fields. All Caregivers who have been set up in the system with an email address will be listed.
  • Specify the length of time the letter should remain in the digital slide show - an hour, a day, a week, or a month
  • Check the "Banner" box if you would like your loved one to be notified about new mail in a scrolling message on the screen
  • When you have finished the letter, click the "Send Letter" button

Receiving a Letter

There are 3 ways for your loved one to know that a letter has arrived:

  • The letter will appear as a slide in the digital slide show that displays whenever the system is idle
  • A message announcing that new mail has arrived will appear on the messages slide that is part of the digital slide show
  • If the Banner box was checked when the Caregiver composed the letter, a scrolling message will appear at the bottom of the screen announcing that a letter has arrived

If your loved one has an interactive system, letters can be accessed from the Main Menu. Press on the "Letters" button to display a list of letters, with the most recent ones at the top. The