Difference between revisions of "Letters"

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=== Overview ===
__NOTOC__ [[File:SendNewLetter.png|right|frame|Sending a Letter]]
You can send electronic letters to your loved one on a GrandCare system. If it is an interactive system, your loved one can reply to the letter as well.<br /><br />
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<tr><td valign="top">[[File:CommunicationIcon.png|left|Activity Monitoring]]</td>
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===Overview===
<br />
You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu|Care Menu]].</td></tr>
</table><br />


=== Sending a Letter ===
===Sending a Letter===
[[File:SendNewLetter.png|right|Send New Letter screen]]
* [[Logging In|Log in to the Online Care Portal]]
* Log in to GCManage
* Open the Letters Module
* Open the Letters Module from the Care Menu or the Account Dashboard screen
* Click the "Send New Letter" button
* Click the "Send New Letter" button
* Select the Recipient and the Sender in the "To" and "From" fields
* Select the Sender - only Caregivers who have been set up in the system with an email address will be listed.
* Specify the length of time the letter should remain in the digital slide show - an hour, a day, a week, or a month
* When you have finished the letter, click the "Send Letter" button<br /><br />
* Check the "Banner" box if you would like your loved one to be notified about new mail in a scrolling message on the screen
* When you have finished the letter, click the "Send Letter" button<br />


=== Receiving a Letter ===
===Receiving a Letter===
A "New Letter" notification will appear in the notifications button to signify a new letter. Your loved one can click the notifications button to access the letter, or[[Touchscreen_Letters|access letters from the main menu]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.
:[[File:New_Letter.png|250px|thumb|none|New Letter Notification]]
:[[File:Letter.png|400px|thumb|none|Receiving a Letter]]
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Letters - Step-by-Step Video
<mediaplayer>File:Letters.mp4</mediaplayer>
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Latest revision as of 21:45, 23 August 2017

Sending a Letter
Activity Monitoring

Overview


You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the Care Menu.


Sending a Letter

  • Log in to the Online Care Portal
  • Open the Letters Module
  • Click the "Send New Letter" button
  • Select the Sender - only Caregivers who have been set up in the system with an email address will be listed.
  • When you have finished the letter, click the "Send Letter" button

Receiving a Letter

A "New Letter" notification will appear in the notifications button to signify a new letter. Your loved one can click the notifications button to access the letter, oraccess letters from the main menu, by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.

New Letter Notification
Receiving a Letter