Difference between revisions of "Letters"

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[[File:SendNewLetter.png|right|frame|Sending a Letter]]
__NOTOC__ [[File:SendNewLetter.png|right|frame|Sending a Letter]]
[[File:OpenLetter.png|right|frame|Receiving a Letter]]
<table>
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
<tr><td valign="top">[[File:CommunicationIcon.png|left|Activity Monitoring]]</td>
You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one as email. The Letters module is available on the [[Care Menu|Care Menu]].<br /><br />
<td>
===Overview===
<br />
You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the [[Care Menu|Care Menu]].</td></tr>
</table><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Sending a Letter</h3>
===Sending a Letter===
* [[Logging In|Log in to the Online Care Portal]]
* [[Logging In|Log in to the Online Care Portal]]
* Open the Letters Module
* Open the Letters Module
* Click the "Send New Letter" button
* Click the "Send New Letter" button
* Select the Sender - only Caregivers who have been set up in the system with an email address will be listed. This is the same list available for your loved one to send letters to.
* Select the Sender - only Caregivers who have been set up in the system with an email address will be listed.
* When you have finished the letter, click the "Send Letter" button<br /><br />
* When you have finished the letter, click the "Send Letter" button<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Receiving a Letter</h3>
===Receiving a Letter===
Your loved one can access letters from the Main Menu, by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read.<br /><br />
A "New Letter" notification will appear in the notifications button to signify a new letter. Your loved one can click the notifications button to access the letter, or[[Touchscreen_Letters|access letters from the main menu]], by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.
:[[File:New_Letter.png|250px|thumb|none|New Letter Notification]]
:[[File:Letter.png|400px|thumb|none|Receiving a Letter]]
<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Replying to a Letter</h3>
<!--
When the letter is displayed, your loved one can press on the "Delete" button to delete the letter, or the "Reply" button to send a reply. An attached keyboard isn't necessary, because an on-screen keyboard will appear for composing the reply letter. Press on the "Send Letter" button to send the reply, which will be sent to the Caregiver's email account.<br />
Letters - Step-by-Step Video
 
When the Caregiver receives the emailed reply, a note will appear at the bottom with a reminder that to send another letter, log in to the Online Care Portal, and use the Letters module. A link is provided as part of the letter.<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Letters - Step-by-Step Video</h3>
<mediaplayer>File:Letters.mp4</mediaplayer>
<mediaplayer>File:Letters.mp4</mediaplayer>
(May take a few moments to load before starting)
(May take a few moments to load before starting) -->
 
<small>pdf format ([[Media:Letters.pdf]])</small><br />

Latest revision as of 21:45, 23 August 2017

Sending a Letter
Activity Monitoring

Overview


You and your loved one can exchange electronic letters with the system. Your loved one will receive the letters from you on the system touchscreen, while you will receive letters from your loved one in the Care Menu Letters module, and also as email. The Letters module is available on the Care Menu.


Sending a Letter

  • Log in to the Online Care Portal
  • Open the Letters Module
  • Click the "Send New Letter" button
  • Select the Sender - only Caregivers who have been set up in the system with an email address will be listed.
  • When you have finished the letter, click the "Send Letter" button

Receiving a Letter

A "New Letter" notification will appear in the notifications button to signify a new letter. Your loved one can click the notifications button to access the letter, oraccess letters from the main menu, by pressing the "Letters" button to display a list of letters, with the most recent ones at the top. Pressing on a letter will display it to be read. Your loved one can compose new letters, reply to letters, and save them in an archive. An onscreen keyboard will appear on the touchscreen for your loved one's use.

New Letter Notification
Receiving a Letter