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Consult Instructions For Use Welcome to GrandCare Help

   Check out our new look We've changed the look of our main help page. Check it out!

What's New?

New touchscreen buttons
New Features in the Next Release
  • Now communicates with Android devices
  • Larger text and color-coordinated subjects
  • Addtion of two new sensor choices:
  • Inovonics EN1620 motion sensor
  • AeonLabs Z-Wave Multisensor (motion/temp)

Let's Get Started

Help For Residents

Help for the Resident
This section explains all the features of the Touchscreen system, button by button, so the Resident can see what each feature does, and how to use it.

   Help For Residents

Help For Caregivers

Help for the Caregiver
Caregivers can use the online portal to interact socially with Residents who are using the Touchscreen system. Caregivers can also set up rules for activity sensors and health devices. In addition, Caregivers can customize the Touchscreen system to help the Resident get the most out of the system. This section explains how to log in to the online portal, and how to use its features.

   Help For Caregivers

Technical Help for Technicians and Installers

Help for Technicians and Installers
This section is for those who install the systems and peripheral devices, and who provide technical support.

   Technical Help