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Revision as of 15:55, 1 January 2014 by Kristin (talk | contribs) (Updating content in the What's New section)
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Consult Instructions For Use Welcome to GrandCare Help

What's New?

New Features in the December Release

  • New - Context-sensitive Help on the Touchscreen
  • New - Setup Wizard to walk users through initial setup of a new system
  • Updated - Adding calendar events from the Touchscreen
  • Updated - Branding capabilities enhanced for simpler product segmentation
  • Updated - Prevent Wandering motion rule from being set up on fewer than 3 motion sensors

New look for Photo Albums
New Features in the November Release
Calendar Events, Photos, and PDF Flyers that can be added
for a whole community
  • Updated look and feel for Photo Albums
  • New photo uploader (non-Flash)
  • Improved synchronization between the Dashboard and the Care Menu
  • Expanded API capability
  • Manufacturer contact info added to boot-up screen, and System Settings screen

Let's Get Started

Help For Residents

Help for the Resident
This section explains all the features of the Touchscreen system, button by button, so the Resident can see what each feature does, and how to use it.

   Help For Residents

Help For Caregivers

Help for the Caregiver
Caregivers can use the online portal to interact socially with Residents who are using the Touchscreen system. Caregivers can also set up rules for activity sensors and health devices. In addition, Caregivers can customize the Touchscreen system to help the Resident get the most out of the system. This section explains how to log in to the online portal, and how to use its features.

   Help For Caregivers

Help for Professional Care Managers

Help for Professional Care Managers
This section is for those who users who are administrators for multiple systems or accounts.

   Help For Professional Care Managers

Technical Help for Technicians and Installers

Help for Technicians and Installers
This section is for those who install the systems and peripheral devices, and who provide technical support.

   Technical Help
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