Difference between revisions of "Obsolete Technical Help"

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| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[System Setup - Getting Started|Setting Up the System]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[System Setup - Getting Started|Setting Up the System]]</big></strong></h2>
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| style="color:#000;" | <div style="padding:2px 5px">[[File:SettingsIcon.png|right|Activity Monitoring]]Unobtrusive activity of daily living monitoring sensors or action buttons report wirelessly to the system located in the residence. Through the [[Care Menu|Care Menu]], caregivers can [[Logging In|log in]] to assess activity levels, pin-point specific problems, and determine alert rules.<br />
| style="color:#000;" | <div style="padding:2px 5px">[[File:SettingsIcon.png|right|Activity Monitoring]]Filler text about system setup<br />
:* [[System Setup - Getting Started|System Setup - Getting Started]]
:* [[System Setup - Getting Started|System Setup - Getting Started]]
:* [[Steps for Setting Up a System|Steps for Setting Up a System]]
:* [[Steps for Setting Up a System|Steps for Setting Up a System]]
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| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Troubleshooting|Troubleshooting]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Troubleshooting|Troubleshooting]]</big></strong></h2>
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| style="color:#000; padding:2px 5px;" | <div>[[File:TroubleshootingIcon.png|right|Communication and Social Features]]You can send personal photos, videos, messages, emails, and set up appointment reminders for your loved one, or setup a Facebook feed with specified photo albums. One-button video chat (utilizing Skype) lets you easily connect the generations. Your loved one receives these communications on the touchscreen system.
| style="color:#000; padding:2px 5px;" | <div>[[File:TroubleshootingIcon.png|right|Communication and Social Features]]Filler text about troubleshooting<br />
:* [[Troubleshooting - Getting Started|Troubleshooting - Getting Started]]
:* [[Troubleshooting - Getting Started|Troubleshooting - Getting Started]]
:* [[Antenna Installation Tips|Antenna Installation Tips]]
:* [[Antenna Installation Tips|Antenna Installation Tips]]
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| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Users - Getting Started|Users]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Users - Getting Started|Users]]</big></strong></h2>
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| style="color:#000; padding:2px 5px 5px;" | <div>[[File:PeopleIcon.png|right|Entertainment]] Your loved one's system has many entertainment features, most of which don't require any setup by Caregivers.<br />
| style="color:#000; padding:2px 5px 5px;" | <div>[[File:PeopleIcon.png|right|Entertainment]] Filler text about users<br />
:* [[Users - Getting Started|Users - Getting Started]]
:* [[Users - Getting Started|Users - Getting Started]]
:* [[Adding Users|Adding Users, Caregivers and Phone People]]
:* [[Adding Users|Adding Users, Caregivers and Phone People]]
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| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Adding ADL Devices|Adding ADL Devices]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Adding ADL Devices|Adding ADL Devices]]</big></strong></h2>
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| style="color:#000; padding:2px 5px 5px;" | <div>[[File:ActivityIcon.png|right|Health Monitoring]]Telehealth devices such as weight scale, pulse oximeter, glucometer and blood pressure monitor wirelessly record readings and store them on the system located in the residence. Through the [[Care Menu|Care Menu]], family and health care providers can [[Logging In|log in]], view data, and set up rules.
| style="color:#000; padding:2px 5px 5px;" | <div>[[File:ActivityIcon.png|right|Health Monitoring]] Filler text about ADL devices<br />
:* [[Activity Sensors - Getting Started|Activity Sensors - Getting Started]]
:* [[Activity Sensors - Getting Started|Activity Sensors - Getting Started]]
<span style="font-weight:bold; font-style:italic;">Inovonics</span><br />
<span style="font-weight:bold; font-style:italic;">Inovonics</span><br />
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| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Health Devices|Adding Health Devices]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Health Devices|Adding Health Devices]]</big></strong></h2>
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| style="color:#000; padding:2px 5px 5px;" | <div>[[File:WellnessIcon.png|right|Medication Reminders]]The system can prompt your loved one when it is time take medications, with instructions and a picture of the exact medication to be taken, and can contact you or your loved one if medications haven't been accessed.
| style="color:#000; padding:2px 5px 5px;" | <div>[[File:WellnessIcon.png|right|Medication Reminders]] Filler text about health devices<br />
:* [[Health Devices - Getting Started|Health Devices - Getting Started]]
:* [[Health Devices - Getting Started|Health Devices - Getting Started]]
:* [[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]
:* [[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]

Revision as of 20:41, 13 August 2013

Technical Help
Instructions for technicians and installers responsible for setting up and troubleshooting systems.

Setting Up the System

Troubleshooting

Users

Adding ADL Devices

Adding Health Devices


Online Care Portal


Online Care Portal Overview
Account-Level Users
Resident-Level Users

Getting Started


Safety Precautions
Packaging and Disposal
Cleaning Instructions

System Setup


Network Setup
Calibrate the Touchscreen
Flash Setup
Skype Setup
Date and Time Settings
Set Weather City

Antenna Setup



Troubleshooting

Skype on Android Devices


Request Tracker

Search by System ID
Create a New Ticket
Add Correspondence to an RT Ticket


GC-01-OUM-0051 Rev A
Retrieved from "https://help.grandcare.com/index.php?title=Obsolete_Technical_Help&oldid=4521"