Difference between revisions of "Obsolete Technical Help"

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:* [[Tools to Bring to an Installation|Tools to Bring to an Installation]]
:* [[Tools to Bring to an Installation|Tools to Bring to an Installation]]
:* [[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]]
:* [[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]]
&nbsp;<br />
:[[Network Setup|Network Setup]]
:[[Calibrate Touchscreen|Calibrate the Touchscreen]]
:[[Flash Setup|Flash Setup]]
:[[Skype Setup|Skype Setup]]
:[[Date and Time Settings|Date and Time Settings]]
:[[Weather#Setting_the_Weather_City|Set Weather City]]
</div>
</div>
|-
|-
Line 103: Line 110:
:[[Resident-Level Users|Resident-Level Users]]<br /><br />
:[[Resident-Level Users|Resident-Level Users]]<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Getting Started</h3><br />
 
:[[Safety Precautions|Safety Precautions]]
:[[Packaging and Disposal|Packaging and Disposal]]
:[[Cleaning Instructions|Cleaning Instructions]]<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br />
:[[Network Setup|Network Setup]]
<br /><br />
:[[Calibrate Touchscreen|Calibrate the Touchscreen]]
:[[Flash Setup|Flash Setup]]
:[[Skype Setup|Skype Setup]]
:[[Date and Time Settings|Date and Time Settings]]
:[[Weather#Setting_the_Weather_City|Set Weather City]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3>
 
 
 




Line 127: Line 121:
:[[RxTender Configuration|RxTender Configuration]]<br /><br /> -->
:[[RxTender Configuration|RxTender Configuration]]<br /><br /> -->
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3>
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3>
:[[Skype on Android Devices|Skype on Android Devices]]<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3>
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3>

Revision as of 20:49, 13 August 2013

Technical Help
Instructions for technicians and installers responsible for setting up and troubleshooting systems.

Setting Up the System

Troubleshooting

Safety Precautions and Instructions

Users

Adding ADL Devices

Adding Health Devices


Online Care Portal


Online Care Portal Overview
Account-Level Users
Resident-Level Users


System Setup





Troubleshooting

Request Tracker

Search by System ID
Create a New Ticket
Add Correspondence to an RT Ticket


GC-01-OUM-0051 Rev A
Retrieved from "https://help.grandcare.com/index.php?title=Obsolete_Technical_Help&oldid=4523"