Difference between revisions of "Obsolete Technical Help"

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Line 19: Line 19:
|-
|-
| style="color:#000;" | <div style="padding:2px 5px">[[File:SettingsIcon.png|right|Activity Monitoring]]
| style="color:#000;" | <div style="padding:2px 5px">[[File:SettingsIcon.png|right|Activity Monitoring]]
:<span style="font-weight:bold; font-style:italic;">General Setup Info</span><br />
:* [[System Setup - Getting Started|System Setup - Getting Started]]
:* [[System Setup - Getting Started|System Setup - Getting Started]]
:* [[Steps for Setting Up a System|Steps for Setting Up a System]]
:* [[Steps for Setting Up a System|Steps for Setting Up a System]]
:* [[Tools to Bring to an Installation|Tools to Bring to an Installation]]
:* [[Tools to Bring to an Installation|Tools to Bring to an Installation]]
:* [[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]]
:* [[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]]<br />
:<span style="font-weight:bold; font-style:italic;">Some Specific Setup Steps</span><br />
:* [[Network Setup|Network Setup]]
:* [[Network Setup|Network Setup]]
:* [[Calibrate Touchscreen|Calibrate the Touchscreen]]
:* [[Calibrate Touchscreen|Calibrate the Touchscreen]]

Revision as of 20:31, 20 August 2013

Technical Help
This is the technical guide, intended for technicians and installers who are responsible for setting up and supporting systems for clients. It provides an overview to to the entire setup process, and includes steps for setting up user and account information, as well as specific steps for pairing particular peripherals with a system.

Setting Up the System

Troubleshooting

Users

Adding ADL Devices

Adding Health Devices

Safety Precautions and Instructions


Online Care Portal


Online Care Portal Overview
Account-Level Users
Resident-Level Users


System Setup





Troubleshooting

Request Tracker

Search by System ID
Create a New Ticket
Add Correspondence to an RT Ticket


GC-01-OUM-0051 Rev A