Obsolete Technical Help

From GrandCare Systems
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Technical Help
Instructions for technicians and installers responsible for setting up and troubleshooting systems.

Setting Up the System

Troubleshooting

Users

Adding ADL Devices

Adding Health Devices

Safety Precautions and Instructions


Online Care Portal


Online Care Portal Overview
Account-Level Users
Resident-Level Users


System Setup





Troubleshooting

Request Tracker

Search by System ID
Create a New Ticket
Add Correspondence to an RT Ticket


GC-01-OUM-0051 Rev A