Difference between revisions of "Steps for Setting Up a System"
Jump to navigation
Jump to search
| Line 18: | Line 18: | ||
** Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules | ** Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules | ||
** Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident | ** Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident | ||
** Add Users (not more than 48 hours before, given time-sensitivity of activation links) | ** [[Adding Users, Caregivers and Known Callers|Add Users]] (not more than 48 hours before, given time-sensitivity of activation links) | ||
** Add Loved One(s) and Caregivers | ** [[Loved Ones|Add Loved One(s)]] and [[Caregivers|Caregivers]] | ||
* Install in the residence | * Install in the residence | ||
** Give an emergency support number to your primary caregivers | ** Give an emergency support number to your primary caregivers | ||
| Line 40: | Line 40: | ||
* [[Skype Setup|Configure Skype]] | * [[Skype Setup|Configure Skype]] | ||
* [[Loved Ones|Add the Loved One(s)/Residents]] | * [[Loved Ones|Add the Loved One(s)/Residents]] | ||
* [[Caregivers|Add the Caregivers]] | * [[Caregivers|Add the Caregivers]] (add as many as possible before installing in the residence, and the rest on site) | ||
* [[Known Callers|Add Known Callers]] | * [[Known Callers|Add Known Callers]] (add as many as possible before installing in the residence, and the rest on site) | ||
* Antenna Setup (if used) | * Antenna Setup (if used) | ||
** [[Bluetooth Antenna Configuration|Bluetooth]] | ** [[Bluetooth Antenna Configuration|Bluetooth]] | ||
| Line 74: | Line 74: | ||
** [[Medication Schedules|Add Medication Schedule]] | ** [[Medication Schedules|Add Medication Schedule]] | ||
** [[Medication Reminders|Set Reminders]] | ** [[Medication Reminders|Set Reminders]] | ||
* [[Adding Pictures|Add Pictures]] (set up ahead or at residence) | * [[Adding Pictures|Add Pictures]] (set up ahead or at residence) | ||
* [[Network Setup|Set Up Network]] (at the client's residence) | * [[Network Setup|Set Up Network]] (at the client's residence) | ||
Revision as of 21:00, 12 July 2012
Installation Time Estimates
Keep in Mind:
- Expect a great deal of variation from one client to the next
- Time estimates assume an ideal, problem-free installation with a well prepared and educated Service Provider, who has done his/her homework
Time Estimates:
- Assessment: 1 to 2 hours - Includes: interviewing family, determining potential rules, surveying the home/loved one, family orientation (how to check, add pictures, etc.)
- Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules
- Installation: 1 to 2 hours - Includes: Placing the system in the home along with sensors
Rule of Thumb: - Plus a few hours
- These are estimates assume no tech difficulty or extra assistance/help for family and caregiver
- There are almost always some unique factors involved, so allot a few extra "just in case" hours
Installation Overview
- Set up installation date & primary caregiver training session
- Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc.
- Bring up system in office
- Pre-set all sensors – make sure they're all reporting in
- Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules
- Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident
- Add Users (not more than 48 hours before, given time-sensitivity of activation links)
- Add Loved One(s) and Caregivers
- Install in the residence
- Give an emergency support number to your primary caregivers
- Set up 2-week follow-up with caregiver(s)
- Answer any questions
- Together assess information & set-up appropriate rules
- Follow up a few days after this
- Are rules appropriate (too few/too many calls or emails?)
- Revise rules as needed
Installation Steps
- Your distributor makes the System available to you in GCManage
- Locate the System ID Number on the computer
- Login to GCManage
- Edit the System settings (e.g. Time Zone, Community Features) then Push the updated settings
- Add the Account
- Add Users, and Assign them to the Account
- Assign the System to the Account
- Install Flash
- Configure Skype
- Add the Loved One(s)/Residents
- Add the Caregivers (add as many as possible before installing in the residence, and the rest on site)
- Add Known Callers (add as many as possible before installing in the residence, and the rest on site)
- Antenna Setup (if used)
- Bluetooth
- Inovonics
- X10
- Z-Wave
- ADL Sensor Setup (if used)
- Motion Sensor Setup
- Door Sensor Setup
- Bed / Chair Sensor Setup
- Alert Button Setup
- Temperature Sensor Setup
- Lamp Module Setup
- Caller ID Modem Setup
- Medication Dispenser Setup
- Medical Device Setup (if used)
- Set Rules (if used - set up ahead or at residence)
- Medication Management Setup (set up ahead or at residence)
- Add Pictures (set up ahead or at residence)
- Set Up Network (at the client's residence)
- Train resident and family
- Customize touchscreen Main Menu
- Customize Digital Slideshow
- Finalize System Settings