Difference between revisions of "System Status"

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(Created page with "Overview")
 
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Overview
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
For the typical user, System Status shows whether the system is currently turned on, and whether it is connected to the Internet. For distributors and installers, System Status also can show the installation status of the system.<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Status Choices</h3>
=== Common Statuses: ===
:'''''Up''''' - The System is up and running normally.
:'''''Off''''' - The System has been powered off either locally or remotely or is in the process of rebooting. The [[Care Menu|Care Menu]], [[Show Touchscreen|Touchscreen Emulation]], and some data will be unavailable while the System is in this state.
:'''''Down''''' - The System is unexpectedly not up. This could be due to Internet connection problems, the System losing power, or some other fault. The [[Care Menu|Care Menu]], [[Show Touchscreen|Touchscreen Emulation]], and some data will be unavailable while the System is in this state.
:'''''Limited''''' - The System is up and running but has limited Internet connectivity, usually
due to network issues or a poor connection. In most cases this issue resolves
itself after a few minutes. The Care Menu, Touchscreen Emulation, and some
data will be unavailable while the System is in this state.<br /><br />
 
=== Statuses for Distributors and Installers: ===
:'''''Inventory''''' - The System is currently inactive and ready to be assigned to an Account.
:'''''Pre-Install''''' - The System is assigned to an Account and ready to install software.
:'''''Remote''''' - The System belongs to another Server.
:'''''Dead''''' - The System is marked as no longer in service.

Revision as of 21:44, 30 October 2012


Overview

For the typical user, System Status shows whether the system is currently turned on, and whether it is connected to the Internet. For distributors and installers, System Status also can show the installation status of the system.

System Status Choices

Common Statuses:

Up - The System is up and running normally.
Off - The System has been powered off either locally or remotely or is in the process of rebooting. The Care Menu, Touchscreen Emulation, and some data will be unavailable while the System is in this state.
Down - The System is unexpectedly not up. This could be due to Internet connection problems, the System losing power, or some other fault. The Care Menu, Touchscreen Emulation, and some data will be unavailable while the System is in this state.
Limited - The System is up and running but has limited Internet connectivity, usually

due to network issues or a poor connection. In most cases this issue resolves itself after a few minutes. The Care Menu, Touchscreen Emulation, and some data will be unavailable while the System is in this state.

Statuses for Distributors and Installers:

Inventory - The System is currently inactive and ready to be assigned to an Account.
Pre-Install - The System is assigned to an Account and ready to install software.
Remote - The System belongs to another Server.
Dead - The System is marked as no longer in service.