Difference between revisions of "Community Messages"

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__NOTOC__ [[File:CommunityMessages-Caregiver.jpg|right|frame|Send a Community Message]]
__NOTOC__ [[File:CommunityMessages-Caregiver1.jpg|right|frame|Send a Community Message]]
==Overview==
==Overview==
Messages can easily be sent to individuals in a community, or to everyone in a community using the Community Messages feature. It's like sending a text message from the community to the system screens of Residents within the community. The messages appear as pop-ups on the Residents' screens, and remain until they're acknowledged, so nobody will miss the message.
Messages can easily be sent to individuals in a community, or to everyone in a community using the Community Messages feature. It's like sending a text message from the community to the system screens of Residents within the community. The messages appear as pop-ups on the Residents' screens, and remain until they're acknowledged, so nobody will miss the message.

Revision as of 22:33, 6 February 2017

Send a Community Message

Overview

Messages can easily be sent to individuals in a community, or to everyone in a community using the Community Messages feature. It's like sending a text message from the community to the system screens of Residents within the community. The messages appear as pop-ups on the Residents' screens, and remain until they're acknowledged, so nobody will miss the message.


Sending a Community Message

  • Log in to the Online Care Portal
  • Select Message Center
  • Select the checkbox for individual Residents or the whole community
  • Enter a subject heading for the message, and the body of the message itself
  • If you'd like to include an audio tone when the message is delivered, choose one from the list
  • Select the Emergency Message setting, if applicable - an alarm tone will sound when the message is delivered, and a red "Emergency Message" title will appear on the message.
  • Click the Send button


Receiving a Community Message