Difference between revisions of "Online Care Portal"

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[[File:Dashboard.png|right|frame|The Dashboard of the Online Care Portal - for an Admin-Level User]]
[[File:Multiple_Accounts.png|right|400px|thumb|frame|The Dashboard of the Online Care Portal - for an Admin-Level User]]
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
__NOTOC__
The Online Care Portal is the newest version of GCManage. It is a substantial upgrade and redesign of GCManage, which can be run on a PC, tablet or mobile device. It includes much of the original functionality, e.g. managing user accounts, managing systems, accessing the Care Menu, but with some important organization improvements, and an updated look and feel.<br /><br />
<table>
<tr><td valign="top">[[File:caregiverSmall.png|left|Activity Monitoring]]</td>
<td>
===Overview===
<br />
The Online Care Portal is the website that caregivers use to access the resident's system. Through the Care Portal, caregivers can use all the features of the system, such as viewing activity or health data, setting rules, or communicating with the resident. Because the Care Portal is web-based, it can be used on any Internet-connected device, e.g. a PC, laptop, tablet or mobile device.</td></tr>
</table><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">User Roles</h3>
===Logging In===
[[User Roles|User roles]] are now expanded from what was available in GCManage. In addition to having a greater number of levels, in the Online Care Portal, any user can be assigned more than one role, depending on the relationship to a given account.<br /><br />
The most important thing the Online Care Portal does is to control who has access to your loved one's system. Only authorized users can [[Logging In|log in]] to the Online Care Portal. The [[User Roles and Privileges|user's role]] determines what features are available to the user. For more information about user roles, see:
:*[[User Roles and Privileges|User roles defined]]
:*[[Roles and Privileges Chart|User roles and privileges chart]]<br /><br />


The increase in user roles allows the system to be precise in defining the relationships between different entities. For example, if a couple shares an account, these two Residents no longer have to share the same Caregivers. Distributors will have control over or access to all the Systems that they have supplied, and can assign them to logical Groups. If a dealer is supplied by more than one distributor, the dealer can set up multiple Groups, each assigned to a different Distributor. All of the systems in a single group must be assigned to the same Distributor. Each user can have multiple roles.<br /><br />
The features and capabilities available to each user is determined by their [[User Roles and Privileges|User roles]].  
:*[[Group-Level Users|Group-Level Users - what they can do]]
:*[[Account-Level Users|Account-Level Users - what they can do]]
:*[[Resident-Level Users|Resident-Level Users - what they can do]]<br /><br />


In the Online Care Portal, users will login with their email addresses.<br /><br />
===General Features===
:<big>'''System Controls'''</big><br />
::*[[Open Care Menu|Open the Care Menu]]
::*[[Show Touchscreen|Show the Touchscreen]]
:<big>'''Notifications'''</big><br />
::*[[Care Notes|View and Create Care Coordination Notes]]
::*View System Alerts<br /><br />
 
===Accounts===
Each system has its own account displayed on the Online Care Portal. Each account is accessed separately making it easy for Caregivers to manage multiple systems.   
:*[[View Accounts|How to view account information]]
:*[[Manage Account|How to manage and edit the account information]]
:*[[Search Accounts|Search for accounts]]

Latest revision as of 15:18, 28 July 2017

The Dashboard of the Online Care Portal - for an Admin-Level User
Activity Monitoring

Overview


The Online Care Portal is the website that caregivers use to access the resident's system. Through the Care Portal, caregivers can use all the features of the system, such as viewing activity or health data, setting rules, or communicating with the resident. Because the Care Portal is web-based, it can be used on any Internet-connected device, e.g. a PC, laptop, tablet or mobile device.


Logging In

The most important thing the Online Care Portal does is to control who has access to your loved one's system. Only authorized users can log in to the Online Care Portal. The user's role determines what features are available to the user. For more information about user roles, see:

The features and capabilities available to each user is determined by their User roles.

General Features

System Controls
Notifications

Accounts

Each system has its own account displayed on the Online Care Portal. Each account is accessed separately making it easy for Caregivers to manage multiple systems.