Difference between revisions of "Logging In"
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__NOTOC__ | |||
[[File:Login_page.png|400px|thumb|right|frame|Log In for the Online Care Portal]] | |||
[[File:Forgot_password.png|400px|thumb|right|frame|Password Recovery for the Online Care Portal]] | |||
The | Caregivers log into the [[Online Care Portal]] to interact with a resident's system. The Online Care Portal can be accessed from any Internet connected device.<br /> | ||
<br /> | |||
== | |||
==Log In== | |||
Your Service Provider will give you a web address (URL) for logging in.<br /> | |||
<br /> | |||
:<big>'''First Time Users: Account Activation'''</big> | |||
:<hr> | |||
:# Before logging in the first time, you will need to activate your User Account. | |||
:# An Account will be created for you by an Account Admin. | |||
:# After your user account has been created the system will send you a welcome email. This email will include a link to activate your User Account. | |||
:# Click the activation link and follow the instructions for setting up a password. | |||
:# Once you have logged in, read and accept the licensing agreement to use the Online Care Portal. | |||
::{| style="width:50%; background:#F9F0FF; margin:1.2em 0 6px 0; border:1px solid #a3b0bf;" | |||
| style="text-align:left; color:#000;" | | |||
<div style="font-size:100%; border:none; margin:0; padding:.1em; color:#000;"> | |||
'''Note: The activation link will only be active for 48 hours'''<br /><small>If you do not activate your user account within the 48-hour time frame, the link will expire. If that happens, follow the steps for a forgotten password.</small></div> | |||
|} | |||
<br /> | |||
:<big>'''Standard Log In'''</big> | |||
:<hr> | |||
:# Go to the web address (URL) given to you by your Provider. | |||
:# Enter your email address and password. | |||
:# Click "Log in". | |||
<br /> | |||
==Forgot Your Password?== | |||
Follow the steps below if you have forgotten your password, or your activation link has expiredː<br /> | |||
<br /> | |||
:# Click the "Forgot My Password" button on the Login Screen. | |||
:# Enter your email address. | |||
:# Click "Reset Password". The system will send you a new welcome email. This email will include a link to reset your password. | |||
:# Click the reset password link and follow the instructions for resetting your password. | |||
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Latest revision as of 17:27, 25 August 2017
Caregivers log into the Online Care Portal to interact with a resident's system. The Online Care Portal can be accessed from any Internet connected device.
Log In
Your Service Provider will give you a web address (URL) for logging in.
- First Time Users: Account Activation
- Before logging in the first time, you will need to activate your User Account.
- An Account will be created for you by an Account Admin.
- After your user account has been created the system will send you a welcome email. This email will include a link to activate your User Account.
- Click the activation link and follow the instructions for setting up a password.
- Once you have logged in, read and accept the licensing agreement to use the Online Care Portal.
- Note: The activation link will only be active for 48 hours
If you do not activate your user account within the 48-hour time frame, the link will expire. If that happens, follow the steps for a forgotten password.
- Standard Log In
- Go to the web address (URL) given to you by your Provider.
- Enter your email address and password.
- Click "Log in".
Forgot Your Password?
Follow the steps below if you have forgotten your password, or your activation link has expiredː
- Click the "Forgot My Password" button on the Login Screen.
- Enter your email address.
- Click "Reset Password". The system will send you a new welcome email. This email will include a link to reset your password.
- Click the reset password link and follow the instructions for resetting your password.