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| [[File:Dashboard.png|right|frame|my.GrandCare Dashboard]] | | [[File:Multiple_Accounts.png|right|400px|thumb|frame|The Dashboard of the Online Care Portal - for an Admin-Level User]] |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3> | | __NOTOC__ |
| My.GrandCare is the name for the newest version of GCManage, which is in beta testing now. It is a substantial upgrade and redesign of GCManage, which can be run on a PC, tablet or mobile device. It includes much of the original functionality, e.g. managing user accounts, managing systems, accessing the Care Menu, but with some important organization improvements, and an updated look and feel.<br /><br />
| | <table> |
| | <tr><td valign="top">[[File:caregiverSmall.png|left|Activity Monitoring]]</td> |
| | <td> |
| | ===Overview=== |
| | <br /> |
| | The Online Care Portal is the website that caregivers use to access the resident's system. Through the Care Portal, caregivers can use all the features of the system, such as viewing activity or health data, setting rules, or communicating with the resident. Because the Care Portal is web-based, it can be used on any Internet-connected device, e.g. a PC, laptop, tablet or mobile device.</td></tr> |
| | </table><br /> |
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">User Roles</h3>
| | ===Logging In=== |
| User roles in my.GrandCare are expanded from what was available in GCManage. In addition to having a greater number of levels, in my.GrandCare, any user can be assigned more than one role, depending on the relationship to a given account. The roles are:<br />
| | The most important thing the Online Care Portal does is to control who has access to your loved one's system. Only authorized users can [[Logging In|log in]] to the Online Care Portal. The [[User Roles and Privileges|user's role]] determines what features are available to the user. For more information about user roles, see: |
| '''Admin Level:'''<br />
| | :*[[User Roles and Privileges|User roles defined]] |
| * '''''Administrator''''' - has full access to all functions to all features on the server.
| | :*[[Roles and Privileges Chart|User roles and privileges chart]]<br /><br /> |
| * '''''Distributor Admin''''' - admin associated in my.GrandCare with a Distributor - can manage all Systems supplied by the assigned Distributor, and has full visibility of all Accounts assigned to the Distributor. Can also add new Groups, Users, and Accounts.
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| * '''''Group Admin''''' - can manage all Systems and Accounts in their assigned Group. Can add, edit, and delete Accounts, Users, Caregivers, and Residents. | |
| * '''''Account Admin''''' - has full access to the Caregiver Menu for their assigned Account and for all Residents on that Account. Can also add and edit Residents and Caregivers on the Account. Equivalent to the "Primary Como User" in previous GCManage versions. | |
| * '''''Resident Admin''''' has full access the Caregiver Menu for their assigned Resident. They can
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| also add other Resident Caregivers and Communicators for that Resident.<br /><br />
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| '''Caregiver Level:'''<br />
| | The features and capabilities available to each user is determined by their [[User Roles and Privileges|User roles]]. |
| * '''''Group Caregiver''''' - can view (but not edit) all Accounts in the Group. Has full access to the Caregiver Menu for all Accounts in the Group. | | :*[[Group-Level Users|Group-Level Users - what they can do]] |
| * '''''Account Caregiver''''' - has full access to the Caregiver Menu for the Account and for all Residents on the Account. | | :*[[Account-Level Users|Account-Level Users - what they can do]] |
| * '''''Resident Caregiver''''' - has full access to the Caregiver Menu for a Resident on a particular Account. <br /><br /> | | :*[[Resident-Level Users|Resident-Level Users - what they can do]]<br /><br /> |
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| '''Communicator Level:'''<br /> | | ===General Features=== |
| A Group Communicator can edit the community features of a group and can add messages,
| | :<big>'''System Controls'''</big><br /> |
| pictures, emails, etc. for all Accounts in their assigned Group, but cannot access any
| | ::*[[Open Care Menu|Open the Care Menu]] |
| health data, ADL data, or care notes.
| | ::*[[Show Touchscreen|Show the Touchscreen]] |
| | :<big>'''Notifications'''</big><br /> |
| | ::*[[Care Notes|View and Create Care Coordination Notes]] |
| | ::*View System Alerts<br /><br /> |
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| An Account Communicator can add messages, pictures, emails, etc. for their assigned
| | ===Accounts=== |
| Account, but cannot access any health data, ADL data, or care notes.
| | Each system has its own account displayed on the Online Care Portal. Each account is accessed separately making it easy for Caregivers to manage multiple systems. |
| | | :*[[View Accounts|How to view account information]] |
| A Resident Communicator can add messages, pictures, emails, etc. for their assigned
| | :*[[Manage Account|How to manage and edit the account information]] |
| Resident, but cannot access any health data, ADL data, or care notes.
| | :*[[Search Accounts|Search for accounts]] |
| <br /><br /><br /><br />
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| * '''''Administrator''''' - This role is for GrandCare server admins
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| * '''''Distributor Admin''''' - This role is for GrandCare distributors, who have administrative rights over their groups and accounts
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| * '''''Group Admin''''' - This role is typically for GrandCare dealers. A group may consist of all of a dealer's accounts, or may be divided more finely. A dealer may have more than one group. For example, a group may consist of all the systems in a single facility. The same group administrator may have another group that consists of all the groups in a different facility. Each account in the group must belong to the same distributor, so if a dealer works with more than one distributor, that is another situation in which a dealer would be group admin to multiple groups, one for each distributor.
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| * '''''Group Caregiver''''' - This role is for someone who is a caregiver for all the accounts within a group, for example a professional caregiver in a multi-resident facility | |
| * '''''Group Communicator''''' - This role is for someone who works on the community and communication features for all the accounts | |
| * '''''Account Admin''''' - | |
| * '''''Account Caregiver''''' -
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| * '''''Account Communicator''''' -
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| * '''''Resident Admin''''' -
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| * '''''Resident Caregiver''''' -
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| * '''''Resident Communicator''''' -
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| In my.GrandCare, users will login with their email addresses.
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| <!-- true separation of resident/caregivers, and users with multiple roles -->
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