Difference between revisions of "Online Care Portal"

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[[File:Dashboard.png|right|frame|The Dashboard of the Online Care Portal - for an Admin-Level User]]
[[File:Multiple_Accounts.png|right|400px|thumb|frame|The Dashboard of the Online Care Portal - for an Admin-Level User]]
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
__NOTOC__
The Online Care Portal is the newest version of GCManage. It is a substantial upgrade and redesign of GCManage, which can be run on a PC, tablet or mobile device. It includes much of the original functionality, e.g. managing user accounts, managing systems, accessing the Care Menu, but with some important organization improvements, and an updated look and feel.<br /><br />
<table>
<tr><td valign="top">[[File:caregiverSmall.png|left|Activity Monitoring]]</td>
<td>
===Overview===
<br />
The Online Care Portal is the website that caregivers use to access the resident's system. Through the Care Portal, caregivers can use all the features of the system, such as viewing activity or health data, setting rules, or communicating with the resident. Because the Care Portal is web-based, it can be used on any Internet-connected device, e.g. a PC, laptop, tablet or mobile device.</td></tr>
</table><br />


[[User Roles|User roles]] are now expanded from what was available in GCManage. In addition to having a greater number of levels, in the Online Care Portal, any user can be assigned more than one role, depending on the relationship to a given account.<br /><br />
===Logging In===
The most important thing the Online Care Portal does is to control who has access to your loved one's system. Only authorized users can [[Logging In|log in]] to the Online Care Portal. The [[User Roles and Privileges|user's role]] determines what features are available to the user. For more information about user roles, see:
:*[[User Roles and Privileges|User roles defined]]
:*[[Roles and Privileges Chart|User roles and privileges chart]]<br /><br />


In the Online Care Portal, users will log in with their email addresses.<br /><br />
The features and capabilities available to each user is determined by their [[User Roles and Privileges|User roles]].  
:*[[Group-Level Users|Group-Level Users - what they can do]]
:*[[Account-Level Users|Account-Level Users - what they can do]]
:*[[Resident-Level Users|Resident-Level Users - what they can do]]<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Features</h3>
===General Features===
'''General Features'''<br />
:<big>'''System Controls'''</big><br />
* [[Open Care Menu|How to open the Care Menu]]
::*[[Open Care Menu|Open the Care Menu]]
*[[Show Touchscreen|How to show the Touchscreen]]
::*[[Show Touchscreen|Show the Touchscreen]]
:<big>'''Notifications'''</big><br />
::*[[Care Notes|View and Create Care Coordination Notes]]
::*View System Alerts<br /><br />


'''Accounts'''
===Accounts===
*[[Account-Level Users|What account-level users can do]]
Each system has its own account displayed on the Online Care Portal. Each account is accessed separately making it easy for Caregivers to manage multiple systems.   
*[[Search Accounts|Search for accounts]]
:*[[View Accounts|How to view account information]]
*[[View Accounts|How to view account information]]
:*[[Manage Account|How to manage and edit the account information]]
*[[Manage Account|How to manage and edit the account information]]
:*[[Search Accounts|Search for accounts]]
 
'''Residents'''
[[Show Resident|How to view resident information]]

Latest revision as of 15:18, 28 July 2017

The Dashboard of the Online Care Portal - for an Admin-Level User
Activity Monitoring

Overview


The Online Care Portal is the website that caregivers use to access the resident's system. Through the Care Portal, caregivers can use all the features of the system, such as viewing activity or health data, setting rules, or communicating with the resident. Because the Care Portal is web-based, it can be used on any Internet-connected device, e.g. a PC, laptop, tablet or mobile device.


Logging In

The most important thing the Online Care Portal does is to control who has access to your loved one's system. Only authorized users can log in to the Online Care Portal. The user's role determines what features are available to the user. For more information about user roles, see:

The features and capabilities available to each user is determined by their User roles.

General Features

System Controls
Notifications

Accounts

Each system has its own account displayed on the Online Care Portal. Each account is accessed separately making it easy for Caregivers to manage multiple systems.