Difference between revisions of "Group-Level Users"

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(Created page with "<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>...")
 
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Overview</h3>
Users at the account level have been given access to a single account, for example the account of their parents or grandparents, or to a few selected accounts. Users at the Account level will log in, and be taken immediately to the Dashboard screen. There are 3 possible user roles at the Account Level: ''Account Admin'', ''Account Caregiver'', or ''Account Communicator''. The content on the screen will vary a little, depending on the user's role, as explained below.<br /><br />
Users at the Group level have been given access to a group of Accounts, for example all the Accounts in a multi-resident facility, or all the Accounts serviced by a single GrandCare service partner. Users at the Group level will log in, and be taken immediately to the Dashboard screen, which shows a list of all the Accounts in the Group. There are 3 possible user roles at the Group Level: ''Group Admin'', ''Group Caregiver'', or ''Group Communicator''. The content on the screen will vary a little, depending on the user's role, as explained below.<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">User Levels</h3>
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">User Levels</h3>
<table>
<table>
<tr><td>
<tr><td>
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Account Admin</h4>
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Group Admin</h4>
An Account Admin user will have access to more features than the other two levels. An Account Admin:
A Group Admin user will have access to more features than the other two levels. A Group Admin:
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to the Account  
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to the Account  
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account
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* Can receive alerts and notifications.<br /><br />
* Can receive alerts and notifications.<br /><br />
:Typically there is one Account Admin for an account, who has the responsibility for setting up new users and caregivers, and determining which users have which roles on the system. The Account Admin is equivalent to the "Primary Como User" in previous GCManage versions.<br />
:Typically there is one Account Admin for an account, who has the responsibility for setting up new users and caregivers, and determining which users have which roles on the system. The Account Admin is equivalent to the "Primary Como User" in previous GCManage versions.<br />
:[[File:AccountAdminDashboard.png|left|frame|What an Account Admin sees after logging in]]
:[[File:GroupAdminDashboard.png|left|frame|What a Group Admin sees after logging in]]
'''My Accounts'''<br />
'''My Accounts'''<br />
[[Search Accounts|Search Accounts]]<br />
[[Search Accounts|Search Accounts]]<br />
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<tr><td>
<tr><td>
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Account Caregiver</h4>
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Group Caregiver</h4>
An Account Caregiver can do everything an Account Admin can do, except for adding new users.  An Account Caregiver:
A Group Caregiver can do everything a Group Admin can do, except for adding new users.  A Group Caregiver:
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to the Account  
* Has full access to all the [[Care Menu|Care Menu]] features for all Residents assigned to the Account  
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account
* Can add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account
* Can receive alerts and notifications.<br /><br />
* Can receive alerts and notifications.<br /><br />
:This is the typical user level used for most of the adult children or home health care professionals. This level user can view motion and door sensors, view health readings and Care Coordination Notes, edit rules, and use all the social features of the system.  
:This is the typical user level used for most of the adult children or home health care professionals. This level user can view motion and door sensors, view health readings and Care Coordination Notes, edit rules, and use all the social features of the system.  
:[[File:AccountCaregiverDashboard.png|left|frame|What an Account Caregiver sees after logging in]]
:[[File:GroupCaregiverDashboard.png|left|frame|What a Group Caregiver sees after logging in]]
'''My Accounts'''<br />
'''My Accounts'''<br />
[[Search Accounts|Search Accounts]]<br />
[[Search Accounts|Search Accounts]]<br />
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<tr><td>
<tr><td>
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Account Communicator</h4>
<h4 style="display: inline-block; background:#ffffff; font-weight:bold; font-style:italic; border-bottom:1px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Group Communicator</h4>
An Account Communicator is the most limited user level. An Account Communicator:
A Group Communicator is the most limited user level. A Group Communicator:
* Has limited access to [[Care Menu|Care Menu]] features for all Residents assigned to the Account  
* Has limited access to [[Care Menu|Care Menu]] features for all Residents assigned to the Account  
* Can add [[Messages|messages]], [[Adding Pictures|pictures]], [[Letters|emails]], etc. for all the Residents assigned to the Account
* Can add [[Messages|messages]], [[Adding Pictures|pictures]], [[Letters|emails]], etc. for all the Residents assigned to the Account
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* Cannot add or edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account.<br /><br />
* Cannot add or edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account.<br /><br />
:This is the typical level for most grandchildren or acquaintances of the Account Residents.<br />
:This is the typical level for most grandchildren or acquaintances of the Account Residents.<br />
:[[File:AccountCommunicatorDashboard.png|left|frame|What an Account Communicator sees after logging in]]
:[[File:GroupCommunicatorDashboard.png|left|frame|What an Account Communicator sees after logging in]]
'''My Accounts'''<br />
'''My Accounts'''<br />
[[Search Accounts|Search Accounts]]<br />
[[Search Accounts|Search Accounts]]<br />

Revision as of 23:40, 3 December 2012


Overview

Users at the Group level have been given access to a group of Accounts, for example all the Accounts in a multi-resident facility, or all the Accounts serviced by a single GrandCare service partner. Users at the Group level will log in, and be taken immediately to the Dashboard screen, which shows a list of all the Accounts in the Group. There are 3 possible user roles at the Group Level: Group Admin, Group Caregiver, or Group Communicator. The content on the screen will vary a little, depending on the user's role, as explained below.

User Levels

Group Admin

A Group Admin user will have access to more features than the other two levels. A Group Admin:

  • Has full access to all the Care Menu features for all Residents assigned to the Account
  • Can add and edit Residents and Caregivers on the Account
  • Can add new users for the Account
  • Can receive alerts and notifications.

Typically there is one Account Admin for an account, who has the responsibility for setting up new users and caregivers, and determining which users have which roles on the system. The Account Admin is equivalent to the "Primary Como User" in previous GCManage versions.
What a Group Admin sees after logging in

My Accounts
Search Accounts
View Accounts
Open Care Menu
Show Touchscreen

Notifications
View Alerts
View Care Coordination Notes

Management
Manage My Info
Manage Accounts
Manage Users

Group Caregiver

A Group Caregiver can do everything a Group Admin can do, except for adding new users. A Group Caregiver:

  • Has full access to all the Care Menu features for all Residents assigned to the Account
  • Can add and edit Residents and Caregivers on the Account
  • Can receive alerts and notifications.

This is the typical user level used for most of the adult children or home health care professionals. This level user can view motion and door sensors, view health readings and Care Coordination Notes, edit rules, and use all the social features of the system.
What a Group Caregiver sees after logging in

My Accounts
Search Accounts
View Accounts
Open Care Menu
Show Touchscreen

Notifications
View Alerts
View Care Coordination Notes

Management
Manage My Info

Group Communicator

A Group Communicator is the most limited user level. A Group Communicator:

This is the typical level for most grandchildren or acquaintances of the Account Residents.
What an Account Communicator sees after logging in

My Accounts
Search Accounts
View Accounts
Open Care Menu
Show Touchscreen

Management
Manage My Info