Difference between revisions of "Steps for Setting Up a System"
Jump to navigation
Jump to search
| Line 27: | Line 27: | ||
* Follow up a few days after this | * Follow up a few days after this | ||
** Are rules appropriate (too few/too many calls or emails?) | ** Are rules appropriate (too few/too many calls or emails?) | ||
** Revise rules as needed | ** Revise rules as needed<br /><br /> | ||
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Installation Steps</h3> | <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Installation Steps</h3> | ||
| Line 35: | Line 35: | ||
* Edit the System settings - complete any missing information | * Edit the System settings - complete any missing information | ||
* Add the Account | * Add the Account | ||
* [[ |Add Users]], and Assign them to the Account | * [[Adding Users, Caregivers and Known Callers|Add Users]], and Assign them to the Account | ||
* Assign the System to the Account | * Assign the System to the Account | ||
* Install Flash | * [[Flash Setup|Install Flash]] | ||
Configure Skype | * [[Skype Setup|Configure Skype]] | ||
Add the Loved One(s) / Residents | * [[Loved Ones|Add the Loved One(s)/Residents]] | ||
Add the Caregivers | * [[Caregivers|Add the Caregivers]] | ||
Add Known Callers | * [[Known Callers|Add Known Callers]]<br /><br /> | ||
Revision as of 20:33, 12 July 2012
Installation Time Estimates
Keep in Mind:
- Expect a great deal of variation from one client to the next
- Time estimates assume an ideal, problem-free installation with a well prepared and educated Service Provider, who has done his/her homework
Time Estimates:
- Assessment: 1 to 2 hours - Includes: interviewing family, determining potential rules, surveying the home/loved one, family orientation (how to check, add pictures, etc.)
- Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules
- Installation: 1 to 2 hours - Includes: Placing the system in the home along with sensors
Rule of Thumb: - Plus a few hours
- These are estimates assume no tech difficulty or extra assistance/help for family and caregiver
- There are almost always some unique factors involved, so allot a few extra "just in case" hours
Installation Overview
- Set up installation date & primary caregiver training session
- Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc.
- Bring up system in office
- Pre-set all sensors – make sure they're all reporting in
- Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules
- Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident
- Add Users (not more than 48 hours before, given time-sensitivity of activation links)
- Add Loved One(s) and Caregivers
- Install in the residence
- Give an emergency support number to your primary caregivers
- Set up 2-week follow-up with caregiver(s)
- Answer any questions
- Together assess information & set-up appropriate rules
- Follow up a few days after this
- Are rules appropriate (too few/too many calls or emails?)
- Revise rules as needed
Installation Steps
- Your distributor makes the System available to you in GCManage
- Locate the System ID Number on the computer
- Login to GCManage
- Edit the System settings - complete any missing information
- Add the Account
- Add Users, and Assign them to the Account
- Assign the System to the Account
- Install Flash
- Configure Skype
- Add the Loved One(s)/Residents
- Add the Caregivers
- Add Known Callers