Difference between revisions of "Steps for Setting Up a System"
		
		
		
		
		
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| Line 41: | Line 41: | ||
* [[Loved Ones|Add the Loved One(s)/Residents]]  | * [[Loved Ones|Add the Loved One(s)/Residents]]  | ||
* [[Caregivers|Add the Caregivers]]  | * [[Caregivers|Add the Caregivers]]  | ||
* [[Known Callers|Add Known Callers]]  | * [[Known Callers|Add Known Callers]]  | ||
* Sensors  | |||
** Antenna Setup  | |||
** Add Devices  | |||
** Set Rules  | |||
* Set Up Medications and Med Schedules  | |||
Revision as of 20:35, 12 July 2012
Installation Time Estimates
Keep in Mind:
- Expect a great deal of variation from one client to the next
 - Time estimates assume an ideal, problem-free installation with a well prepared and educated Service Provider, who has done his/her homework
 
Time Estimates:
- Assessment: 1 to 2 hours - Includes: interviewing family, determining potential rules, surveying the home/loved one, family orientation (how to check, add pictures, etc.)
 - Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules
 - Installation: 1 to 2 hours - Includes: Placing the system in the home along with sensors
 
Rule of Thumb: - Plus a few hours
- These are estimates assume no tech difficulty or extra assistance/help for family and caregiver
 - There are almost always some unique factors involved, so allot a few extra "just in case" hours
 
Installation Overview
- Set up installation date & primary caregiver training session
 - Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc.
 - Bring up system in office
- Pre-set all sensors – make sure they're all reporting in
 - Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules
 - Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident
 - Add Users (not more than 48 hours before, given time-sensitivity of activation links)
 - Add Loved One(s) and Caregivers
 
 - Install in the residence
- Give an emergency support number to your primary caregivers
 
 - Set up 2-week follow-up with caregiver(s)
- Answer any questions
 - Together assess information & set-up appropriate rules
 
 - Follow up a few days after this
- Are rules appropriate (too few/too many calls or emails?)
 - Revise rules as needed
 
 
Installation Steps
- Your distributor makes the System available to you in GCManage
 - Locate the System ID Number on the computer
 - Login to GCManage
 - Edit the System settings - complete any missing information
 - Add the Account
 - Add Users, and Assign them to the Account
 - Assign the System to the Account
 - Install Flash
 - Configure Skype
 - Add the Loved One(s)/Residents
 - Add the Caregivers
 - Add Known Callers
 - Sensors
- Antenna Setup
 - Add Devices
 - Set Rules
 
 - Set Up Medications and Med Schedules