Online Care Portal

The Dashboard of the Online Care Portal - for an Admin-Level User

Overview The Online Care Portal is what caregivers use to have access to the resident's system. Through the Care Portal, caregivers can view data, set rules, and communicate with the Resident. The Care Portal is accessed via the Internet, and can be used on any Internet-connected device, e.g. a PC, laptop, tablet or mobile device.

Logging In

The most important thing the Online Care Portal does is to control access to your loved one's system. Only authorized users can log in to the Online Care Portal. The user's role determines how many features can be seen by the user. Account users logging in for the first time must activate their accounts. For more information about user roles, see:

• User roles defined
• User roles and privileges chart
  
  

General Features

System Controls

• Open the Care Menu
• Show the Touchscreen

Notifications

• View and Create Care Coordination Notes
• View System Alerts
  
  

User Roles

The features and capabilities available to each user is determined by their User roles.

• Account-Level Users - what they can do
• Resident-Level Users - what they can do
  
  

Accounts

Each system has its own account displayed on the Online Care Portal. Each account is accessed separately making it easy for Caregivers to manage multiple systems.

• How to view account information
• How to manage and edit the account information
• Search for accounts