Community Messages
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Overview
Send a Community Message
Messages can easily be sent to individual Residents in a community, or to everyone in a community, using the Community Messages feature. It's like sending a text message from the community to the system screens of Residents within the community. The messages appear as pop-ups on the Residents' screens, and remain visible until they're acknowledged by the Resident.
Sending a Community Message
- Log in to the Online Care Portal
- Select Message Center
- Select the checkbox for individual Residents or the whole community
- Enter a subject heading for the message, and the body of the message itself
- If you'd like to include an audio tone when the message is delivered, choose one from the list
- Select the Emergency Message setting, if applicable - an alarm tone will sound when the message is delivered, and a red "Emergency Message" title will appear on the message.
- Click the Send button
Receiving a Community Message
Receive a Community Message
The message pops up on the designated Residents' screens, and remains there until it is acknowledged, by pressing the button.