Steps for Setting Up a System

Keep in Mind:

Expect a great deal of variation from one client to the next
Time estimates assume an ideal, problem-free installation with a well prepared and educated Service Provider, who has done his/her homework

Time Estimates:

Assessment: 1 to 2 hours - Includes: interviewing family, determining potential rules, surveying the home/loved one, family orientation (how to check, add pictures, etc.)
Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules
Installation: 1 to 2 hours - Includes: Placing the system in the home along with sensors

Rule of Thumb: - Plus a few hours

These are estimates assume no tech difficulty or extra assistance/help for family and caregiver
There are almost always some unique factors involved, so allot a few extra "just in case" hours

Set up installation date & primary caregiver training session
Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc.
Bring up system in office
- Pre-set all sensors – make sure they're all reporting in
- Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules
- Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident
- Add Users (not more than 48 hours before, given time-sensitivity of activation links)
- Add Loved One(s) and Caregivers
Install in the residence
- Give an emergency support number to your primary caregivers
Set up 2-week follow-up with caregiver(s)
- Answer any questions
- Together assess information & set-up appropriate rules
Follow up a few days after this
- Are rules appropriate (too few/too many calls or emails?)
- Revise rules as needed

Navigation menu