Online Care Portal
Overview
The Online Care Portal is the newest version of GCManage. It is a substantial upgrade and redesign of GCManage, which can be run on a PC, tablet or mobile device. It includes much of the original functionality, e.g. managing user accounts, managing systems, accessing the Care Menu, but with some important organization improvements, and an updated look and feel.
User Roles
User roles are now expanded from what was available in GCManage. In addition to having a greater number of levels, in the Online Care Portal, any user can be assigned more than one role, depending on the relationship to a given account.
The increase in user roles allows the system to be precise in defining the relationships between different entities. For example, if a couple shares an account, these two Residents no longer have to share the same Caregivers. Distributors will have control over or access to all the Systems that they have supplied, and can assign them to logical Groups. If a dealer is supplied by more than one distributor, the dealer can set up multiple Groups, each assigned to a different Distributor. All of the systems in a single group must be assigned to the same Distributor. Each user can have multiple roles.
In the Online Care Portal, users will login with their email addresses.