Online Care Portal

The Dashboard of the Online Care Portal - for an Admin-Level User

Overview

The Online Care Portal provides remote access to the system(s) and can be run on a PC, tablet or mobile device. It allows users to manage user accounts, managing systems, access the Care Menu, and interact with the system.

Logging In

All users must log in to access the Online Care Portal. Account users logging in for the first time must "activate their accounts".

General Features

System Controls

• Open the Care Menu
• Show the Touchscreen

Notifications

• View and Create Care Coordination Notes
• View System Alerts

Management

• Manage My Info
• Manage Accounts
• Manage Users
  
  

User Roles

The features and capabilities available to each user is determined by their User roles.

• User roles defined
• User roles and privileges - in chart form
• Account-Level Users - what they can do
• Resident-Level Users - what they can do
  
  

Accounts

Each system has its own account displayed on the Online Care Portal. Each account is accessed separately making it easy for Caregivers to manage multiple systems.

• How to view account information
• How to manage and edit the account information
• Search for accounts