Online Care Portal

my.GrandCare Dashboard

Overview

My.GrandCare is the name for the newest version of GCManage, which is in beta testing now. It is a substantial upgrade and redesign of GCManage, which can be run on a PC, tablet or mobile device. It includes much of the original functionality, e.g. managing user accounts, managing systems, accessing the Care Menu, but with some important organization improvements, and an updated look and feel.

User Roles

User roles in my.GrandCare are expanded from what was available in GCManage. In addition to having a greater number of levels, in my.GrandCare, any user can be assigned more than one role, depending on the relationship to a given account. The roles are:

• Administrator - This role is for GrandCare server admins
• Distributor Admin - This role is for GrandCare distributors, who have administrative rights over their groups and accounts
• Group Admin - This role is typically for GrandCare dealers. A group may consist of all of a dealer's accounts, or may be divided more finely. A dealer may have more than one group. For example, a group may consist of all the systems in a single facility. The same group administrator may have another group that consists of all the groups in a different facility. Each account in the group must belong to the same distributor, so if a dealer works with more than one distributor, that is another situation in which a dealer would be group admin to multiple groups, one for each distributor.
• Group Caregiver - This role is for someone who is a caregiver for all the accounts within a group, for example a professional caregiver in a multi-resident facility
• Group Communicator - This role is for someone who works on the community and communication features for all the accounts
• Account Admin -
• Account Caregiver -
• Account Communicator -
• Resident Admin -
• Resident Caregiver -
• Resident Communicator -

In my.GrandCare, users will login with their email addresses.