Obsolete Users - Old

Overview

Before people can start to use your loved one’s GrandCare system, to add photos or messages, to have video chats, or to see activity and receive alerts, they need to be set up. There are a few steps to the setup.

• People need to be set up as users on GCManage, so that they can login.
• They need to be set up as Caregivers in order to receive alerts and to use the letters, messages, and care coordination notes features.
• They need to be set up as Known Callers in order to have video chats with your loved one, and to appear in the Known Callers list for the Caller ID feature.
  
  

Setting Up Users and Caregivers - How To Video

<mediaplayer>File:UsersAndCaregivers.mp4</mediaplayer> (May take a few moments to load before starting)